Today's experience was the worst. As a registered medical patient, the dispensary must go online to verify the prescription I've had from the same doctor I've been seeing for almost 10 years. The temporary script was sent and I've updated my card with the temp script at every dispensary I use, except for The+Source. Why? Because the temp script did not have a seal and they refused to go online to verify it was legit... immediately asking if I would like to purchase retail with them today. I responded with "it's not like I have a choice, now do I?" Tell me, what difference does a raised seal make if you still have to go online to verify the prescription? This made absolutely no sense. Now let's talk about their retail operation. The store design is probably one of the worst I've seen. Huge display cases taking up major space in the middle of the floor. Everything, and I do mean everything is overpriced. On a busy Saturday morning, they have 4 people working the windows - there are close to 20 people standing in line. The retail wait to get into the dispensary is 15 minutes then it's another 30 minutes to get to one of the four windows - yes, 45 minutes total to purchase product. The guy at the window says "we only have so many employees" What?! I looked at that boy like he was crazy. It's obvious they need to hire more staff to have every window open during their busy hours but it sounds like their not interested hiring more people to speed up the wait - as 45 minutes beyond ridiculous. To add insult to injury, they are charging almost $4.00 for their ATM. Every other dispensary ATM I've used has been under $2.00 To add a double insult to my frustrations, when I got home to roll a spliffy the premium flower I purchased, Star Killer was DRY AF! I crushed an entire bud with my fingers. *insert hard eye roll* You know I'm hot right about now. I doubt seriously I will ever step foot in this dispensary again. Any waiting over 15 minutes in a dispensary is too much. Oh, and one more thing - the parking sucks. read more

Sal was the best! Super nice and covid friendly to. Nice smooth process just in and out. Staff was extremely helpful and informative.

The +Source is an establishment that is run properly. The products, especially oils and balms for inflammation are amazing!! But the staff is what sets this place apart from others. Parking is a bit of a hassle but someone's always coming and going. One particular individual who happens to be the manager who has always been extremely helpful and VERY knowledgeable on every single product they carry. Thanks Elliot!! Very impressed! I walked out having exactly what you came in for and having a little bit more knowledge on their products OTHER than MJ read more

I had a really great experience at this location. I have been wanting to try to go to a dispensary for a long time and was always too afraid! It seemed very intimidating to me. I was right about that because when I walked in the ratio was 1-40 girl/guy. I totally was thinking I needed a guy escort to help me, but screw it.. I went by myself. A man helped me, I think his name was Brian? Damn, I forgot his name. Anyway, he made me feel completely comfortable and answered all of my questions to get me the right products I needed. Overall, I was happy with their selection and product I purchased. The place was well organized, clean and they were professional. They do give you a discount for Military and also have a rewards program. I didn't sign up for the program as I live on the other side of town. Be prepared to show your ID and also bring Cash. read more

Awesome hospitality and service. First time patients get an off of free gram or rolled j or extra battery. You can smell and look at all strains. They have edibles and pens. Easy place to find. Medical card required as of now. I would recommend getting one with hytek. They were really easy to work with for medical condition. My prescription lasts a year and I will def be back. They need more clothing and merchandise but nbd read more

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Terrible service. Placed and order for curbside over 3 hours ago and the staff told me there was no order in the system even though I had an email and website confirmation with the stores address. Every time I go there I'm disappointed. read more

I gotta give it to these guys. If you want to know what good customer service is, GO HERE. These guys really take care of you and go extra for you. Young took care of my transaction today and was great. There was another Black gentlemen (I didn't catch his name) but he too deserves as much praise. Thanks so much guys for going above and beyond. read more

The staff at the eastern location is always so awesome and sweet! Jasmine is the best and so knowledgeable about all the offered products! One of my go to spots for sure read more

They are one of the best dispensaries in the valley. I'm so appreciative for the bud tenders who work there and their great customer service. I come here almost every day, and they truly value their customers. I've been to many dispensaries and unfortunately none of them can compare to this one. Thank you guys for always putting a smile on my face! I appreciate all of you for all your hard work, each and every single day. read more

I'm 65 years old & when I vised your store I was treated like I didn't belong no matter how long I waited I could not get any help while younger people were served immediately! Even when I went to the desk they made fun of me saying duh..I guess the duh was for complaining about your service! One more thing even though I keep blocking the Source from my txt messages I still get hounded by the source from another phone number I haven't blocked yet! read more

Elliot is amazing! He's one of the most knowledgeable, accurate and understanding bud tender I've ever talked to. I needed different things for different conditions and he hit the spot with every single recommendation given. I felt lucky to have had his wisdom and guidance in the process. Not even in LA I've felt this way. Thanks Elliot! Always impressed. read more

Very nice store and friendly staff. Has online ordering, so it's a quick in and out when I go there.

Be careful with the male cashier, Devin! He "forgot" to give me $40 change after I gave him $100 for $59.13 bill! What's unethical is that I had to ask for change. Then he said, "Oh, did I forget to give you the change?" I mean, who does that? He shouldn't be dealing with money . read more

The Source+ - Henderson - Cannabis Dispensaries Near Me - Henderson, Nevada

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I came in yesterday and was served by Sam. She was extremely informative, i didn't really know what to buy, but she talked to me and asked what i ussually like and suggested multiple different options. She made the experience fun, and stress free. She is a great asset to the company and made me feel so welcomed, thanks again sam for all of your help. Love the+source!! read more

Staff was very nice, explained different items and gave some reviews. Social distancing was followed and limited capacity. Prices were good, store was clean and inviting. read more

Extremely friendly staff & Good products. Would definitely refer friends & family. Could use a bigger place & more smoking utensils... Actually more of everything! read more

I've been to this store quite a few times and I have received deliveries from the Las Vegas location. This is definitely my favorite dispensary in the LV area. Everybody is super cool and there's none of that pretentious, "know-it-all" attitude. They have a lot of product displayed without wasting space, so it's pretty easy to get q quick look at the goodies. The rewards program has helped me to save quite a bit of money. I was in there a couple of times when there was a relatively long line, but the line didn't last long and the wait was short. They had awesome holiday specials to close out 2018. read more

Everyone was so nice and helpful. Jasmine was the young lady that helped me abs I loved her right off bat because we have the same name! Super bubbly, easy to talk to and extremely knowledgeable. I would definitely recommend this place to anyone. Service was quick didn't have to wait long in and out within 15 minutes. read more

The Source has a wide variety of cannabis products that the staff is more than happy to show you and answer any questions you might have. They also have daily deals which are hard to pass, as well as a rewards program. The staff is very professional yet accommodating. The only thing I would recommend is ordering online because the walk in line can be long (15-20 minute wait) due to covid capacity restrictions. read more

Richard was a good help got what I wanted and didn't rush at all. Love the atmosphere and employees

This place is garbage. Tried to go buy some product one night after dinner during 2021 Covid. I had my girlfriend come in with me. The security guard or rent cop was obviously on a power trip. He was rude to my friend about her mask when we first went in, while I'm looking around she adjusted it by pulling it out and up. He flipped out and started yelling at us to get out. The hell? There was no one else in the store. There are a ton of weed shops out there and after being a loyal customer for years I will never go to another source owned dispensary. read more

I LOVE The Source! This is my go-to dispensary! Their customer service is impeccable! The staff is friendly, efficient, and knowledgeable. They always compliment my jewelry or tattoos! They always have the BEST deals on everything (flowers, wax, oils, pre-rolls, etc.)! I absolutely love their rewards program! You accumulate points for every purchase and for bringing in the resealable baggies. They also have samples of their CBD lotions. I sample the lotions every visit. lol. They also have Vegan edibles available most of the time. SCORE! This location does had bathrooms, which is a plus! Please Note: they are cash only! I recommend this place to all of my friends and out-of-towners. Thank you The+Source, see you very soon! read more

This is the best spot I've found, and I'm a Local. I love the products, the deals and the rewards point system; they're great! All of the employees are super helpful & friendly! I love the cashiers; Allie, Brittany, Hallie, that dark haired manager guy who's name I can't get remember but gave me that Rove Lanyard thing; all the other wonderful ones I can't name... lol I especially love ELLIOT, sorry if I misspelled it. But ya, he knows me so well, and he knows his products so well that I can come in and he can tell me exactly what I'm going to like, and what to stay away from. It's amazing! Also, the door men are so amazing; totally accommodating to my kids when they come in, and even letting them color. Y'all have thought of everything ! read more

I just had the worst experience at the smoke shop when all my other past experiences have been amazing and this I think is the worst experience and I will never go back now I started going to the smoke shop in May 2023 as I just moved here from San Diego recently, I went to the DMV and got a new updated license so I had the paper ID with my old license Let me remind you I've been going to the smoke shop for over six months so they know me I go and they refused to take my ID saying that that is only allowed to be used for moving and driving a vehicle and I said to them that's not technically correct it is a legal binding ID as it used in conjunction with each other, and that everybody uses at the airport and all well, they refused, and they kicked me out of the smoke shop, pretty much the guy that let me in and started talking to me just had a great big white smile. It was just laughing like he thinks it's a joke. Well this is the law and you're a freaking smoke shop like are you kidding me anyways, worst experience won't go back. I find it very appalling and pathetic that you can use this ID temporary ID pretty much anywhere except they refused and kicked me out of the smoke shop when they know me pretty fucked up thank you very much merry Christmas. read more

Love this place! They have a great product selection, and everyone here seems very friendly. They do temp checks before you enter the store, and you are required to wear a mask at all times inside the store. They usually have amazing weekly deals! I just wish they would change the music at least and play something a little more enjoyable as I wait in line to purchase product. Overall this is my favorite dispensary. read more

Love this place. They always have great promotions running and have amazing NV cultivators - like Gravity Henderson (Hybrid Sativa). Become a rewards member and reap many benefits as well throughout the week etc. I typically order my vapes and oils online, but sometimes a brick and mortar gives a personal touch to the experience while also getting schooled on info and current happenings. Thanks to the team behind the counter like Carly and also MJ Wizards on the floor like Dylan guiding and educating - you'll always have an amazing experience here @ The Source. read more

The Source+ - Henderson - Cannabis Dispensaries Near Me - Henderson, Nevada

The Source is my #1 place to get my weed their point system is on point I get free weed all the time and everyone who works there amazing ppl and budtenders are super cool and know their product so I highly recommended the source read more

I get it's a pandemic but you don't need to lose your manners and be rude to your guests. Very dissatisfied with the service and just seeing how they were speaking to their guests. Not to mention they were all out of edibles. Lastly, if you're going to pitch/promote curbside pickup. Pay a website site developer so your customers can efficiently order to pick up curbside... This will be my last time picking up from this popsicle stand until the quarantine is over. read more

I bought an 60 dollar 8th and received a container with a bug in it. For that premium price, I really would expect a business to be on top of that. read more

The Source+ - Henderson - 60 dollar 8th with a bug in it. - Cannabis Dispensaries Near Me - Henderson, Nevada

Best deals on flower in Vegas! Michael Perez kept me up to date with the best deals and provided excellent service! Will definitely be making this my go to place! read more

Second review here. And welp lets say it's like the first review. Go in for the buy 2 get 1 free specials but every 8th I wanted didn't qualify for the deal ( platinum tier ) literally made me pick 8 different strains and couldn't get 1 for the special. This place is a joke and ghetto with the front desk as a Office Depot 30 dollar desk. Ended up buying 1 gram when I was ready to spend over 100. What a joke. Don't go. read more

THE SOURCE recently did something that takes them up another couple of notches in my eyes! Just about all the dispensaries offered home delivery options before the pandemic, but the biggest problem back then was that they couldn't accept debit/credit cards...I guess it was a regulatory thing. Anyway, you had to be able to pay them in as close to exact cash as possible, because the drivers never carried change (for the usual reasons). Fast-forward to NOW, and thanks to the magic of Point Of Service devices, for an additional processing fee of $3.50 (which I don't mind paying at all), they'll accept payment by swiping your card, and you're good to go! I don't know what changed or why, but this new wrinkle couldn't have come at a better time! I've ordered twice since they started taking cards, and they can expect many more orders from me in the future...even after the pandemic ends! read more

I love the source They always have lots of product And don't run out all the time like all the other dispensaries in town. I go in and get helped by sam a lot, shes always super friendly. read more

I did the curbside pickup and the guy was really rude and we were paying with debit card so he kept asking "did you need me to come back?" And we were getting the card out of the wallet. Then he passed us off to another coworker who was super nice and ended up taking care of us. They didn't read the order back to us and they weren't very informative or seemed like they had a lot of experience with customer service. This will be my first and last time to this dispensary. read more

These people are so incredibly nice. I've only been here twice, but they're great. I was $2 short for a quarter so I asked for an eighth and the kid at the desk was like, "nah I got you on $2, go ahead and get the quarter," then used $2 of his own tips to help me. The girl at the desk who checked my ID was all smiles and I'm sorta awkward in situations like this so that was comforting. Both of the security guys were really nice, which was good cause they're HUGE and would have been kind of scary otherwise. 10/10 would recommend! read more

Been here quite a few times. In general it's definitely NOT my favorite place. Staff tends to be lazy and slow. Your lucky if they get off their phone to acknowledge you let alone help you. However, if I'm looking for a specific product I will go here.... until today. I see they are having a special on a strain that I have been wanting to try. So to not waste a trip across town I buy 6 of the cartridges (3 of one strain & 3 of another) that I was wanting to try. Place my order online, use the curbside pickup, give them enough time to get my order together and make the drive across town. When I get there 1 of the strains that I ordered they don't have at all and the other strain they only have 1 of. Out of 6 cartridges that they advertised and took orders for, out of the cartridges that I drove clear across town for, they have 1! No phone call, no text, just had me drive clear across town to NOT have the product that they said they had and that they allowed me to place an order for. What if I would have had it delivered? Would they have called then or would they let the delivery driver bring the complete wrong order? Of course they would have called. Yet when it's the customers time and gas, nothing. Let us, the CONSUMER, waste our time and money. This shows exactly what they think of their customers and how much they value them. I truly hope somebody other than the inept manager I already spoke with at this location reads this. This business practices will NEVER win over your customers. Your employees and "managers" laziness will undoubtedly cost you far more business than will ever bring in. I for one will NEVER spend one thin dime at The Source. Far too many dispensaries in Las Vegas to spend my money at an establishment that does not value me as a customer. As I was writing this I looked up the general cost or acquiring new customers as opposed to retaining the customers you have. Allow me to post just the first 2 sentences of an article I just read. Did you know that it costs five times as much to attract a new customer, than to keep an existing one? The first rule of any business is to retain customers and build a loyal relationship with them, and thereby avoid customer acquisition costs. read more

The staff is super helpful and accommodating! I'm a noob to the legalized market and they have taken the time to offer great advice and suggestions. I recently had two cartridges that I believed to be blocked or inoperative, when I brought them to the store, they were apologetic and escorted me to a line where a cashier would assist me. Turns out both of my batteries were dead, my fault. As an unexpected gesture of kindness they offered to replace my battery, so kind. The cashier said something along the line of, "you took the time to drive down here and my manager wants to make sure you have no further problems, so the battery is on us." Right on! You guys are always hustling and doing a bang up job. Bravo! read more

Customer service has changed a lot in a negative way...getting pricey. I wouldn't recommend it anymore.

First time being in the store under rec. Worst I mean worst experience. These people think because they will make millions monthly they don't have to be curtious or customer friendly. 1. Didn't even act like they needed to tell me about the rewards or deals. Like just go in and buy something pothead. 2. The girl on the floor was lit I'm talking 100mg edible lit, like you gonna try and sell me something or just let me buy the gram I came for. Your bad. Had an extra $80 I didn't spend. 3. Super rude staff, you better act like you want my money. I think if they gonna have girl tenders they should be some dime pieces not rude 5's. I will probably go back because they got bomb product. But this is unacceptabel. read more

I love coming here !! The staff is so friendly and full of knowledge I'm a cannabis newb so they helped me out so much to find the right product for my needs . I want to give a shout out to Jasmine . She was the first person I talked to . Was so nice and super friendly . She helped guide me very step of the way read more