The spa is beautiful--luxurious, relaxing, and exactly what you'd expect from a high-end hotel spa. The front desk team was welcoming and gave a thorough, helpful tour. Amenities like snacks, drinks, and toiletries were all on par with other five-star spas. I booked a 50-minute "Recover" massage with Lacy, and she was exceptional. As a licensed massage therapist, I've had a lot of massages, and hers stands out as one of the best I've had in years. Her technique, awareness, and attention to problem areas were next-level. The only issue came at checkout. A gift card I received around Christmas 2023 had lost value due to a monthly deduction after one year. I don't agree with that policy, but the front desk handled it professionally and said management would review it. Even with that hiccup, this was a five-star experience. I'll absolutely be back--and next time, I'm booking longer with Lacy. read more

This is not a review of the services or the people who work there. The massage and facial I had were great and the people working here are wonderful. This is a review of the spa itself. For the cost of services there are way better spas in Vegas. The spa itself was a huge disappointment especially for the price. Please also be aware that gift cards expire. read more

Update: After posting this review, I was contacted by the spa manager, Tiffany, who took the time to listen to my concerns and address the issues raised. She was professional, understanding, and made a genuine effort to make the situation right. I truly appreciate her reaching out and the gesture to resolve the experience. While our original visit fell short of expectations, I want to acknowledge Tiffany's follow-up and willingness to take accountability. Thank you for making the effort to correct the situation--it did not go unnoticed. I left this experience feeling genuinely disappointed, especially given the price point and expectations for a luxury spa. This visit was meant to celebrate our anniversary, which made the overall letdown even more disappointing. While I don't mind spending money on high-end services, the experience needs to reflect that level of care and quality. The spa itself is beautiful, and there are definitely things I enjoyed. The steam room and sauna were highlights, and my facial was excellent. I learned a lot about my skin, and that service showed real potential. That said, there were several issues that made the overall experience disappointing, especially for the price point. First, the women's hot tub was not clean. The sign near the hot tub had a noticeable buildup of grime, dirt, and dust, which raised concerns about cleanliness. Unfortunately, I ended up with an infection afterward, which is something I've never experienced from a spa before. We also noticed issues with the spa amenities themselves. The cold plunge was not cold at all and felt lukewarm, which defeats the purpose of offering that feature. In addition, the men's locker room was missing basic amenities and was not properly stocked. The massage was just okay and not worth what we paid. We added a hot oil scalp treatment, but my scalp was barely touched. I also asked for focus on my neck, and that area received very little attention. The massage therapists were kind and professional, but the service itself felt rushed and lacking. The attendants were another letdown. They were often talking among themselves and not attentive to guests. I had to walk to the attendant stand multiple times to ask for help, and it felt inconvenient for them to step away to assist. Food service was especially frustrating--no one helped us, and when I tried calling the restaurant, the phone rang repeatedly and disconnected after multiple attempts. As for the food, we ordered the sharable salmon tower for two people and received four very small pieces of salmon with four tiny bagels and minimal toppings. The drinks were good, but the food was extremely underwhelming for the price. Like I said in the beginning, I don't mind spending money on a luxury experience when the service and quality match the cost. I had calculated our total ahead of time, including tip and potential add-ons, and we were still drastically overcharged for what we received. Overall, the pricing reflects five-star services and amenities, but the experience did not. We are locals and truly wanted this to be a place we could return to, but unfortunately, due to the cleanliness concerns, service issues, and lack of value, we don't see ourselves coming back. read more

Don't expect much from the pedicures here. 20 minutes shortened service (i.e. short massage) the nail color application was laughable. Very weird uneven nail shapes overall. Not worth it! read more

Red Rock Spa by Well & Being - Pedicure the next day - Day Spas Near Me - Las Vegas, Nevada

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Came here for a couples massage and spent the afternoon in the spa pool afterwards. It was packed on a Sunday so there weren't any lockers available for women. The massage was great and most of the amenities were divided by gender. The spa pool was co-ed and they also offer lunch/snacks/drinks if you call to order. read more

Went in on a Tuesday. They offer a 20 percent discount for locals and discounted rates during the week. I had a facial and massage with a scalp massage and I added in a foot scrub. All my services were really great. I had lunch and spent the rest of the afternoon by the private pool area. 7 hours later I was ready to go home. I was not able to take a lot of pics but I took a few so check them out. read more

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Me and my husband had sunrise bliss well & being massage today, and when we checked out, Krodriguez helped us out. First of all, her attitude made us feel we are not welcoming. She had a blank expression from the begging to the end. When she printed an invoice, I asked her it looks like the gratuity is more than I thought. However, her respond was "It is 20% each" like a robot. Not even looking at me and rushed to process. When I was calculating the amount, she already charged and gave me the receipt. I don't know why she was in hurry. There was nobody behind us. Whenever I found out the tip amounts were wrong, she went backside to talk to a manager. And then she said "the system didn't recognize today is week special price. The system automatically calculated the gratuity. I didn't do it. The refund amount $20.40 will be returned to your credit card within 5 business day." She never said "I am SORRY" or "SORRY for your inconvenience" and thank you at all. I know it is not her fault, but the way she talked and the way she looked at me like I am annoying her. Moreover, she just gave me the receipt and walked away. What kind of employee she is? What kind of service is the SPA want to give to a customer?? Me and my husband love the spa at red rock, but she gave us horrible experience. She ruined our day! read more

Red Rock Spa by Well & Being - Day Spas Near Me - Las Vegas, Nevada

Love this spa! Love red rock in general, favorite local spot. If you are a local during the week days they give you 20% off your service. It's very clean and well kept in the spa. So relaxing, you have access to it all day with any service you book. A perfect way to relax and feel Zen! read more

What a great experience! I'd love to come back again. I got a 50min massage which was okay. I think I just chose the wrong one for me. Service was great from front desk to the masseuse and servers. Everyone was just friendly. I love the amenities- private pool area, snacks, plunge pools, gym, etc. So much to do and spacious areas! The food we ordered also was delicious! I love the cabana areas. read more

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About a month or so ago, I was thinking of making a visit to the Red Rock Spa as a treat for myself. According to their website at that time, they did offer a day pass for $50. Perfect! Life happened and I finally had a chance to go yesterday. Well, it is my fault for not checking, but I found out yesterday that the price for a day pass has literally doubled in that time! Wow. For a company that is really enthusiastic about trotting out that "We love locals" marketing campaign, they aren't too keen on actually backing that up with actions. I didn't go on a weekend. I went early afternoon on a Tuesday (yesterday, in fact). Having already done my research, I have read that, while the facilities are nice, they are a bit small. I just don't see paying literally double for what will amount to an hour or two using a sauna, steam, and jacuzzi. I will say this though: When I decide to get another treatment (CBD massages are the best!), I will go back to The M Resort. They actually offer a reasonable rate for a day pass. 1 star. read more

I visited red rock spa yesterday and had a great time. I want to start by my saying Monet and her team are so amazing! Fatima was one of our masseuse for our couples massage and she was gentle and attentive! I still feel relaxed. Beautiful spa and very clean. Will definitely go back read more

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I've enjoyed Red Rock Spa in the past, which is why I brought a friend here for her first spa day. Unfortunately, our experience fell short. The steam room and showers appeared in need of a thorough cleaning, so much mold and the overall value didn't match the prices charged. When I raised these issues at the front desk, I didn't feel my feedback was taken seriously. I hope management addresses these concerns, as this spa has always had great potential. read more

Red Rock Spa by Well & Being - Mild in showers - Day Spas Near Me - Las Vegas, Nevada

Came here yesterday for a work event. First time in the spa. I picked the signature facial. It was incredible. The facilities were stunning. I also really wanted to take the robe home lol. The ladies at the front were so sweet. They took me through the spa since it was my first time and showed me around. Our work party was also greeted with glasses of champagne upon entry to the spa. Can't wait to bring my mom for a mother daughter day. Also, I had the best nights sleep afterwards. Such a beautiful, relaxing day. read more

Red Rock Spa by Well & Being - The robe - Day Spas Near Me - Las Vegas, Nevada

My wife and I scheduled 50 minute massages at the spa. Free parking. Local resident discount. Access to coed area of spa, including pool. Great value! read more

Red Rock Spa by Well & Being - Pool in spa area - Day Spas Near Me - Las Vegas, Nevada

I typically reserve a spa day at Red Rock every year for my birthday, but I skipped 2023 because of my son's graduation. Nevertheless, I made spa treatment reservations three weeks ahead of my birthday at that time required a spa pass, which I was told due to holiday it would $100! No problem and she added my friend name to the reservation. My friend arrived about 30 minutes after I did, and I informed the front desk staff, who weren't very friendly. She didn't even greet me with a "Happy Birthday"; I had to remind her it was my special day. The front desk told my friend that they weren't issuing day passes because they were at capacity. My friend is non-confrontational and had gone out of her way to meet me, only to be denied entry and be treated rudely by the young lady at the desk. I had to leave the pool to speak with a supervisor, as I had discussed this during my booking three weeks earlier. The staff member had taken my friend's name and confirmed her day pass for $100, but this information wasn't in the system. If I had known my friend couldn't attend with a day pass, I would have chosen a different venue. Fortunately, the manager made an exception and allowed my friend to join me for a $100 day pass, which was fine as that what I was told anyway! However, while we were trying to enjoy our spa day, I noticed there were available seats outside by pool, and the spa was not crowded at all during my visit from 11 AM to 5:30 PM. It was clear that they were not actually over capacity. After this experience and spend over $400, I decided that I would no longer celebrate my birthday at Red Rock due to the unsatisfactory service! read more

Red Rock Spa by Well & Being - Day Spas Near Me - Las Vegas, Nevada

I'm so glad I selected a 6 am flight so I could get to Vegas and enjoy the spa!! The amenities are wonderful and the attentive service was overwhelming. Everyone did their best to make my visit impeccable and I appreciated that so much. I did a walk in and asked what I should do and the front desk lady suggested a facial since I was not looking for a massage. I first enjoyed the sauna and dry sauna. They even had a cold plunge pool and rain shower. My facial was so relaxing and included extractions, steam, hand massage, lymphatic drainage, massage of shoulders and super special mask. At the end I was greeted with a nice hot robe that was the icing on the cake! After my facial, I ventured out to the private pool and had poolside room service. I ended with a wonderful rain shower and prepped for my evening in the spa with all the wonderful products. I loved it so much! read more

I'm a local and I love going here for my massage - but today something happened. After going inside and confirming my appt the day before, I arrive at 8am only to find out they have no record of it. Cholie handled the situation like a boss. De-escalated the situation, got me, and I am very happy. Great people skills!!! read more

We had the best experience here at red rock spa. We came on a weekday which I highly suggest, this place can get busy. We came an hour early to use the facilities. Don't miss out on the sauna steam room hot tub cold plunge or the lounge area. The massage I got was one of the best I've ever had and it was the most relaxing day ever. Make sure to go early before your service prices are expensive and get your moneys worth by going to the facility beforehand! Everyone working there was very nice and helpful, highly recommend. read more

First time customers. Beautiful spa. Went for a couples massage. Should have a co-Ed area to wait for the massages together. Massage room was too big. We should've been closer together. We were far apart with a wall between us? Also was looking forward to take a steam and jacuzzi together. No co-Ed for that either? And no jacuzzi out at the pool? Was expecting more for the price. read more

This spa is amazing. The facility and staff are top notch. Truly an amazing experience.

As the matron of honor, I had the duties of planning the bride's bachelorette spa. Planning start via email with the sparty coordinator. It honestly took a while for her reply back, but when she did, she made sure all my questions were answered. When our event came around, check in was easy and they already had our massage choice, wellness drink, and food ready. Service was really good. You get full use of the facilities, and it's all separated by men and women. So you could totally go nude if you wanna. Lockers are provided along with a lounge area where you can get ready. Comes with hair dryer, curler, qtips, combs, etc. towels are also provided. The massage was really relaxing and really nice. Everything was so serene. Our bride and her girls had a great time enjoying all the amenities. I can't wait to come back here again because they really took care of us. read more

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I've been to the Green Valley Ranch Spa (GVR) plenty of times before but this was my first time here at this spa. Boyfriend treated me for a 50 min Well & Being massage for my birthday. My appointment was for 11am but they advise you to get there 30 min prior to get settled in and get familiar with the amenities they have to offer. Here is where I prefer GVR over Red Rock. It's much smaller here. Only 4 bathroom stalls, 2 shower stalls (one wasn't in working order & one was for ADA) plus the layout weird. After showering you have to go clear across the common walkway path, into the lockers and around the corner for your after bath amenities like lotion, blow dryer etc. Much better layout at GVR as everything coincides. My initial massage with Madison (?) was pretty solid. More medium pressure than light but I had MANYYYY hard knots on my shoulder area I needed to work on. Personally, I felt she was pretty thorough with my entire body. Private spa pool at GVR wins again over Red Rock. This private pool that's only accessible for spa patrons is much smaller than GVR. Overall, pretty good but spacing and amenities I prefer GVR. Pricing is the same with both locations. Weekday (Mon-Thurs) prices are a bit less than weekend (Fri-Sun) prices. Don't forget your locals 20% discount! read more

I decided to treat myself to a facial and a deep tissue massage and I am so glad I did. This spa is so luxurious and everyone that works here is wonderful. I cane 90 minutes before my appointment so I could take advantage of the steam room, sauna, and whirlpool. It was a little chilly outside so I passed on the outdoor. Heated pool. Keena did my 80 minute deep tissue massage and she was awesome! She's got strong hands that knew just the right pressure to release all my stress. It's definitely a splurge for me but if you are needing some self TLC, this is the perfect place for it. You will leave here feeling like a new woman. read more

Red Rock Spa by Well & Being - Spa waiting area - Day Spas Near Me - Las Vegas, Nevada

Vibe is uppity. They are expensive but treat locals badly. I was even told by one of the staff that they really ONLY cater to the high rollers.. too bad. read more

Frustrating Experience at Red Rock Spa - Poor Customer Service I wanted to do something special for my girlfriend's birthday today (May 15, 2025), and since she had a spa day planned at Red Rock Spa, I called ahead to cover the cost as a surprise. The first agent I spoke to was kind and promptly sent me the card authorization form, which I completed and returned right away. I followed up with a call to confirm they received it, and was assured that it had been received and noted that the card on file should be charged--not my girlfriend. Unfortunately, when she checked out, she was still charged, completely ruining the surprise. I called the spa again to address the issue, and the person I spoke to dismissed my concern, saying the staff member who checked her out must not have read the notes. When I expressed my frustration, the representative hung up on me. I then tried calling multiple times with no answer. I'm really disappointed--not only because the surprise was spoiled, but because the customer service was careless and dismissive. I expected better communication and professionalism from a place like Red Rock Spa. Sadly, I won't be returning or recommending them to anyone. read more

I liked going to Red Rock Spa, I always asked for the same female massage therapist, because I know she's good. You can get a good massage depends on the therapist on how she/he will massage you that day. I think therapist have some good/bad days too. I know because I've been to a lot of massages to a lot of different Spa's. You can just feel it, unless you won't fall asleep!! read more

I never write negative reviews, but my recent experience at this spa was so disappointing that I feel compelled to warn others. Also, I can't even get a hold of a manager to address this personally so I've resorted to the internet. The manager is either completely uninterested in their job or just doesn't care about customer concerns. I called multiple times to discuss some issues and I never got a single call back. I called the day after our treatment and was told that the manager was busy and that they would take my name/phone number and a manager would return my call. Waited a couple days, nothing. Called again and was told the manager wasn't in. This was around 11:30 am. My last attempt was the next day, later in the afternoon in hopes to catch the manager and still nothing. I called several times because it seemed like they couldn't hear me but the rest of my calls were going unanswered as if they were deliberately ignoring it. I've been here many times and never had a phone issue when booking a reservation. For an establishment like this, you'd think they'd have basic communication skills. But nope, they can't even return a phone call! Now let's talk about the massage therapist. I specifically booked a deep tissue massage for my husband, but what he got was far from it. The therapist was not only older, but seemed completely unable to perform the service requested. Her hands were weak, and the massage felt like a gentle rub rather than the deep pressure he desperately needed. He told me he didn't say anything because she was nice and seemed to be trying. But why did they assign an elderly woman to do a deep tissue massage to begin with? Also the temperature of the massage table and the various heated equipment she was using was too much. He brought it to her attention but it felt like no adjustments were made. So he was profusely sweating and uncomfortable for the entirety of the massage. As for the facilities? There are 3(4?) bathroom stalls of which only 2 were functioning. And out of the 2 only 1 had toilet paper. There was a line every time I had to use the restroom. At 38 weeks pregnant, that was frequently. The steam room was also out of service. A spa without working toilets and a steam room is unacceptable. The sandals they gave me were XLs which felt like skis. I needed a small/med but they said that's all they had left. So why did the attendant bother asking for my size? All in all, I will no longer be coming back mainly due to the fact that I feel like my concerns are being ignored after many attempts on my end to reach a manager. I'll just drive an extra 10 mins to go to Encore/Cosmo for a better experience at a similar cost. read more

Red Rock Spa by Well & Being - Day Spas Near Me - Las Vegas, Nevada

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So my wife and I don't normally get "spa procedures done" but we do enjoy the spa access and amenities. Unfortunately, the only communal area is the outdoor pool and lounging area without a hot tub. When it gets colder, it's difficult to hang out together. I guess she likes some alone time because she likes the women's only hot tub and cold dip. She likes the teas and fruits. The men's locker/spa area is clean and quiet. "Spa only access" is based on client numbers attending the spa area and is $25 per person. Its all day-access. read more

Red Rock Spa by Well & Being - Outside pool - Day Spas Near Me - Las Vegas, Nevada

I just spent the day here and it was absolutely lovely. The staff is super friendly and helpful. Melodie checked me in and answered all of my questions about the facility. Spent time by the outdoor pool which is gorgeous and relaxing. Outdoors is coed but the vibe was very quiet and chill. Mika was my massage therapist and had the best energy and was very attentive to the areas I told her needed extra time. Overall great experience! read more

I scheduled a facial with Alex and it was the best experience i had ever! She was so kind and made sure i had everything i needed! If anyone wants to get a facial definitely book with her!! She is actually so amazing! Such a nice ambiance and everything is so neat and unique! read more

Gym area is filled with workers walking around. Going to the break room. it's so annoying.

My only complaint that I have about the spa is that the attendant that gave me a tour was rather rude. Not a good first impression, Red Rock! I'm a local and I love Red Rock for staycations, but this was my first time at the spa. I'm a Wynn/Encore girl so I knew I needed to adjust my expectations to a locals spot compared to a strip resort. With that being said....my therapist was AMAZING. She was chatty when it made sense and I loved that. No awkwardness here. I wish I could remember her name because she was talented in her trade and also had an amazing personality. The spa facilities were great, too. I loved the outdoor pool area. This will be a great spot in proper pool season when the main pool is a little too crowded. read more

Red Rock Spa by Well & Being - Day Spas Near Me - Las Vegas, Nevada

Underwhelming . Massage was so so. Pool is tiny without enough loungers for everyone to have one. J ridiculous to spend $100 for the use of tiny pool and hot tub. There is no access to regular hotel pool. Very disappointed with today. Even with weekday special, I feel like I got ripped off. Especially with 20% required included tip which was automatically added to the bill read more

I had been wanting to try this particular spa out after hearing such wonderful things! I don't get massages that often but I have been to a few spas here in Vegas with my bar set high after having been to the spa at Aria (my favorite). My coworkers gifted my husband and I a gift certificate to this spa for a wedding gift (what a great & thoughtful idea!), so we made a staycation out of it at the resort for the night and booked a couples massage. Their online scheduling system is one of the worst I've ever used, and it somehow crossed over on their side as having booked myself a "prenatal" massage, which sparked some fun questions at check-in (my new husband included). Having said that, I'd recommend calling them to schedule anything to avoid issues. The spa itself is absolutely beautiful. The massage was great - I ended up with the massage I intended (Well & Being Signature) and my husband did the deep tissue. The massage room was peaceful without hallway noise distractions (that I've experienced at other spas). The facilities such as the locker room were really clean & nice - stocked with Fiji bottled water, tea, etc and some light granola bar-like snacks. Staff are helpful and friendly. I enjoyed the eucalyptus steam room and jacuzzi in the women's side. The outdoor pool and "yoga room" were really the only co-ed spaces though, so keep that in mind if you are hoping to spend a lot of time together at the spa as a man-woman couple. The pool outside was heated, but not enough to keep me warm on the cold, windy day it was outside, so we didn't stay out long. It would be a really nice space to hangout at during the non-winter months though (the cabanas are neat!). It's definitely a nice spa and I'd recommend it if you're up for spending the money - even having a $400 gift card only paid for about half of our two 80-min massages (+ tip). I would probably prefer to go to a more co-ed friendly spa next time I go with my husband, but otherwise wouldn't mind coming here if I was in the mood for a nicer, off-strip spa experience again. read more

Red Rock Spa by Well & Being - Out door pool - heated, but not enough to keep me warm on a cold, January day - Day Spas Near Me - Las Vegas, Nevada

Beautiful facility. Very sweet staff ! I got the arnica massage . The scents were wonderful. Minka was my therapist she was so warm and sweet. Really made my massage wonderful ! Amenities are great - steam room, cold spa , heated spa and private pool. Locker rooms are beautiful ! I also did some add ons to my massage - décolleté mask, collagen mask and foot scrub. Foot scrub wasn't anything to write home about. But the other two were top notch. read more

This is my sister and my favorite spa! Every time I come to visit her in Vegas we go. It is so relaxing, I love all of the amenities they have to offer. Every treatment I've had has been wonderful. The staff is excellent. I can't wait for my next visit! read more

My friend and I visited the Red Rock spa on a Tuesday for their discount special. It was $139 each for our basic 50min massages. My friend said her massage was one of the best shes ever had! The facility was peaceful and clean with ambient music playing and fresh towels everywhere to use with their different pools. In the womens space they had dedicated areas each for changing/lockers, getting ready space with hair tools, showers, restrooms, and a waiting room. The amenities in the womens facility included a hot tub, cold plunge, dry sauna, and steam sauna. In the co-ed space were the treatment rooms and the pool. There are only three cabanas by the pool and they are first come first serve, we were able to get one at 11am. Some other loungers did have an umbrella for shade. Food can be served at the pool and prices were reasonable. All of the staff was incredibly friendly! (I wish I grabbed the desk staff's name who took my payment, she was amazing and deserves a shout out!) I would absolutely come back on a discount day or using my locals discount, 100% worth the experience! read more

Had a spa date with a girlfriend and we were able to use most of the amenities provided by this great spa. Fitness center, steam room, sauna, hot tub and attempted the cold plunge! My 80 minute treatment was very relaxing and much needed. Also was able to shower and utilize the toiletries provided. If you are looking for a few hours to take care of yourself and disconnect from the works, i highly recommend this spa! And when your all said and done, there is a variety of restaurants to fulfill your appetite that you've built up! It is a little pricey but it's expected when going to an establishment attached to a casino. read more

After a Mother's Day mixup, I was able to go and receive a massage this past weekend. Let me start by saying how incredibly gracious and generous the staff were over the mixup, the true definition of hospitality. I had a massage with Mika, and I cannot recommend her enough. I have never been so relaxed in my life-- I walked out feeling like I was on a cloud! The pool area is very nice, their menu has plenty of offerings, and the interior spa is peaceful. Definitely avail yourself of the hot tub, cold plunge pool, sauna or steam room, they put the cherry on top of the entire experience. I will certainly be putting "massage at Red Rock Spa" on the top of all of my wish lists for the foreseeable future! read more

Let me start off by saying I absolutely adore the Red Rock Casino and everything that they offer at this property. However, I had not been able to check out the spa so I decided for my mothers 60th birthday I would treat us to a massage. The service is immaculate from the time you enter the spa. You are greeted the front desk staff and they check you in. The spa attendant then walks you through the spa and shows you all the amenities you are able to use during your stay. We arrived about 15 minutes prior to our massages and quickly got into our robes in the locker room where you get your own personal locker to leave your personal items. You the. Get to relax in a seating area where they offer snacks and spa water, juice, tea etc. We opted for the wellness massage which is a basic light to medium massage for 50 min. My girl Kristi did an amazing job. The ambiance is incredible and it's so relaxing. My mom and I decided we would spend the day relaxing at the private pool where we easily were able to order lunch and drinks. We had such an amazing time that we plan on coming back to try a facial in the next few months. I can say they have a customer for life. This spa is so beautiful. Thanks Red Rock for a very relaxing experience for my mom and I. This was a great way to start her birthday weekend! read more