A little chaotic over there on Friday…read more One staff member graciously welcomed us, another one stuck their head in to see how we were doing but it was much before we were told we'd need to depart the salt cave. Reduced- or disruption-less attention should be the goal for any day spa.

I recently had a facial here while on vacation. Unfortunately, it wasn't as relaxing as I'd hoped…read more I was greeted by the owner/esthetician upon entering. She was wearing gloves as she showed me where to change & handed me a menu of services, the waiting area had open snacks & cheeses out with crumbs all over the floor, the changing area is behind a curtain in the waiting area. Holly, the owner, was very nice, but it just didn't give me the relaxing spa feeling I was looking for. She then wore the gloves during my facial in which she also scrubbed my arms & feet. The scrubs & products were in open bowls on the counter & the pumps & bottles looked dirty. The staff was polite, but I think improving cleanliness practices and creating a more calming environment would really enhance the experience.

My trip to Captiva was spectacular!! The restaurants, the hotel staff, the shops were great. This…read moretrip was almost perfect!! The only negative was Kay's salon! We decided to get our nails done. We found the closest salon and my daughter called to see if they took walk-ins. We left about 6 or 7 mins after her call any the drive took about the same. So within 15 minutes, we were knocking on the door wondering why it was locked as they also told my daughter they close at 7pm and it was not even 4. I could see people walking around in the salon but keeping their eyes averted looked to be their Olympic sport. So I call the number on the door.... After about 1000 rings, it seemed, someone answered. I explained what happened and asked what happened. She said, "we were slow so we closed". There were 3 of them in the store and 3 of us at the door! I decided to give them a second chance. I went at 2pm on a Friday and this time was excited to fine a man at the front desk so I thought I was going to get my toes done this time. I waited for him to finish his conversation with someone on the phone. He was explaining to the caller that he/she was charged on the credit card for canceling an appointment within the preceding 24 hours. Hmmmm, I thought. When it was my turn I stepped up abl door told the man I needed a pedicure. He clicks his keyboard and says how is tomorrow at.... I interrupted him and said that I leave tomorrow. The salon had no customers so I know they weren't busy. He then tells me, "well if you had been here 30 minutes ago, I could have done it but my boss left and I'm alone". Needless to say, I was a bit disgusted. I wonder if I will get paid for driving to the salon twice DURING THEIR BUSINESS HOURS only to be told we were slow so we closed. I think it's more like "we were lazy and didn't want to work"...

Do not go here and waste your money! I wished I had read the reviews before I went to this place…read more Went in for a shellac manicure that cost $59 and it was the worst shellac job I have ever received but the most expensive. The techs hands were shaking the entire time and on multiple occasions I had to redirect her about applying the nail polish (she wasn't going all the way to the edge). Additionally, she never did my manicure just filed my nails down. Didn't do cuticles or soak my hands in water. When I asked her to shorten my nails she used a cuticle cutter because she couldn't find clippers. If I could rate this place a 0 stars I would. I highly recommend that you don't go here for services.

My mom and I had pedicures today. Both technicians were friendly but not skilled. My technician…read morecouldn't even use the clippers. Also she painted my nails first and then scrubbed my feet. Very strange. My mom's nails were smudged twice by the tech and she had to re-do them. The final mistake was the tech left the water running in the pedicure basin and it ran over onto the floor setting off alarms throughout the spa. Not recommended.

Took my daughter and her friend for a spa day and it didn't disappoint. The salt cave is a must do…read more- even if it's just for time between appointments. It was extremely relaxing and stress relieving. The teens loved their facials and I enjoyed a much needed deep tissue massage. It's a local family owned business.

Visiting from ATL and what a shock!…read more I found the place via Yelp reviews so thought is must be okay. Now, this trip wasn't for me but it was for my boyfriends 40th BDay so I wanted it to be good but not as good as what I may expect. I was very skeptical when I drove up and it looked to be a 80's office building and I thought this NOT going to be good. Was I surprised when I got until their suite! It was a total spa experience!!! The suite looked and felt like a spa, the therapists were amazing and the experience was an par! I will say that if you say "firm touch" be expecting just that! It was borderline sports massage but I apparently needed it because I am still sore today I will be coming here again and highly recommended if in the area or if you live here.

Requested a massage and I was able to get an appointment with in 15 minutes. Staff is awesome and…read moremassage was very helpful. Literally had a hard time walking when I got there and had tremendous pain relief after. Highly recommend them

Had a massage with my daughter. What a fantastic experience that was. I've had massages plenty of…read moretimes. Never has it ever been this thorough. I left there feeling amazing and so did my daughter and we are so thankful. We are so thankful.

I had an amazing massage! I left feeling like a noodle! A relaxing and pleasant experience!read more

Very expensive for a sub-par experience. The spa facility was sub par, dirty as well, but the…read moreactual service was terrible. I had an ok 50 minute massage, but the terrible part was the facial, by someone who knew nothing about skin care. She asked me what are my concerns, I responded my skin was sensitive currently. The "technician" started with a heavy exfoliating cream, she scrubbed with her heavy hands. I should have cried out in pain, I felt completely assaulted. She painted stuff 3 times on my face, removed the material with cold, rough towels, put on some lotion - and said all done. Very expensive, horrible experience. By pass the "spa experience" here, don't waste your money.

My wife and I have been going the JW Marriott Spa for years and it is always a great experience. I…read moreusually get a massage and my wife gets a Facial with Priscilla. The Spas offer many varieties of treatments. We highly recommend having a day at the spa and enjoy the access to Marriott private pool, hot tubs, mineral pool and the beach after your spa appointment.

It's great to have a fitness option on the island where you can take group cycling and boot camp…read moreclasses. The group cycling class room is small and only has a few bikes, so sign up early to ensure you reserve a spot! They use Lemond bikes, which don't come with clip less pedals, but they added them on, which is great, although they should note this on their website so that people can bring cycling shoes with SPD pedals. The bikes are all well maintained and in good condition. There are a variety of instructors who all work other jobs so the instruction and music will vary depending on who teaches the class. The group circuit class with Rob is AWESOME!! He works you hard and keeps the class fun and motivating. The $18/group class fee seems reasonable. Check your bill closely to ensure there aren't any unauthorized charges as I think they could use a bookkeeper to better manage their accounts. I'd highly recommend Banyan Tree for group classes while you're on Boca Grande!

A wonderful island fitness studio! Banyan Tree is open to everyone, it does not require a…read moremembership like the other clubs on Gasparilla. The owner and all the instructors are welcoming and very knowledgeable about physical fitness and health. They have a great variety of group classes: reformer, tower, barre, pilates mat, spinning and yoga. The private instruction is the most popular there as it is hard to get a slot during the high season. I strongly recommend calling ahead for private sessions and booking ahead on their mind body site for the group classes. There were waitlists during the winter for many of the classes. Overall beautiful studio, great staff and fun classes.

This yoga studio is located between Matlacha and Pine Island on Pine Island Rd. Perfect little…read morestudio and great instructors. If you live or just staying in the area for R&R this place won't disappoint. Super people and very responsive to inquiries. Highly recommend.

Had a couple of massages from two different therapists and they were both fantastic. Location is…read moreeasy to find and therapists were very personable, accommodating and thorough. I will definitely be back.

My daughters and I went in today for 2 facials and a massage…read more My girls really enjoyed their facials and they recommended good products. They listened to everything my girls said and worked on the things they asked for. My massage was absolutely fantastic! Natasha is a massage master. She worked out all my kinks and paid special attention to the areas that really give me problems. I highly recommend this little gem.

I can't say enough about this spa. The owner works here daily and all services are provided by an…read moreexperienced professional devoted to individualized treatments. I have had numerous massages by Adelia and they have helped me tremendously to resolve problems including sciatica. Her massages are a great way to resolve physiological issues holistically. Yesterday I had a facial by Lydia and it was outstanding. She is a lovely person and the skin treatment was very needed and so soul nourishing. We should all treat our selves to these modalities more often. I believe everyone who works here is very nice and committed to great service. There is a range of services provided and I am certain you will be happy. There is no comparison from this zen experience to other places including the massage chains out there. I also think the prices are very reasonable given the expert treatment you receive! Enjoy!

Thanks again Nick for a great haircut & color. It's exactly what I wanted & you delivered. See u in…read morea few weeks! Karen

First time visit and I will definitely be a regular customer. This Place is a gem on Sanibel! It is…read morefamily run and they all were there today. I had a fabulous color from Marie then a cut with Dom. The attention to detail and customer service was excellent. I felt like I had been a customer for years. So happy with the result