Lauren was incredibly friendly and knowledgeable. The first time I tried microdermabrasion I felt…read moreso comfortable talking to her. The results were exactly what I wanted -- my skin looked much more smooth and plump. The person working the front desk was also incredibly friendly and helpful with booking even though the booking window I wanted for my next visit wasn't open yet.

Disappointed. I wanted to schedule my first appointment since the pandemic hit and found out that…read moreall my credits (Juvly money) expired in 2020 and they are unable to honor or extend them though we are in a pandemic. I had them cancel on me the same day as my appointment and I have also had LONG waiting times (up to an hour wait prior to pandemic). I rated two stars because the Nurse Practitioner that did my laser hair removal was super nice and made me feel comfortable.

I would like to preface by saying my facialist was great. My review is more for the environment. I…read moreexpected a private room or atleast a little bit of privacy for my "relaxing facial" but it was very similar to being at a hair salon. The floor plan is open, there was zero privacy and I was sat right by the front door. People checking in could see me, I could hear everyone's conversation and barely the music. It was overall awkward and not very relaxing from my previous experiences. I don't believe I will be going back- the price was very high for a nail salon feel. The facial itself, was enjoyable.

Loved my experience at Boss Gal in Grandview. Before my visit I had heard about Boss Gal on…read moreInstagram. A lot of people I know go there for skin care services and that's exactly what I was looking for. After browsing their reviews on Yelp and the services on their website, I made an appointment for a few days later - it was super easy. I arrived to find a very spa-like, cozy and calming space. I was greeted warmly by the receptionist and it wasn't very long before a staff member introduced themselves to me and led me back to a room to discuss my needs. I had Brittany and she was lovely. She asked a lot of questions about what I was looking for, gave me options to choose from, and even priced me out before getting things started. That was really appreciated by the way. She sold me on a membership type deal where they collect $50 on a monthly basis and add it to a "bank" that I can use for services in the future. It pretty much adds up over time until your next visit and then it doesn't feel like as much of an expense when the time comes. I've done this at nail salons and can confirm it's a nice thing to have. For this trip I went with some wrinkle relaxers, aka botox. It had been a hot minute since the last time I got it and it was a breeze. Pain free to the point where I hardly felt it. My results came in within a week or so and they're great. I definitely plan on continuing so I can maintain some youthful skin as I age. I have no doubt that I'll give their other services a go in the future. I'll end with a few things I always look for in a business.. This spot is locally owned, it's affordable, the service was great, and the place is really clean.

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

OMG! Today I had my first Brazilian wax, and Wannita made everything better. I really went in…read morenervous and scared, but her kind spirit made the experience better for me. I found my wax person...lol. Thank you Wannita!

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

I've been trying to get in contact with management since Wednesday, and no one has reached out. As…read morea paying customer, this is extremely frustrating and disappointing. I was already hesitant to put down a deposit due to past questionable business practices, but I decided to move forward because I specifically wanted to see Tish, who is known for her expertise in tattoo removal and laser services. Unfortunately, Tish has since resigned, and no one from the company communicated this. Not only was my appointment canceled because the new provider doesn't even work on the day I was originally scheduled, but I was also reassigned to a completely different provider--one who does not have a strong or reputable track record. I had hoped things would improve under the new ownership with Patrick and Mark, but that hasn't been my experience. The lack of communication, transparency, and customer care is concerning. Do your research and trust your gut before booking here. I would not recommend scheduling with Jiva Medspa. ‼* update as of 4/10/26 I do not appreciate the public reply suggesting communication or resolution efforts, as I have not received any outreach from management since March 25. It is disheartening to see a response that presents an attempt to resolve the situation when, in reality, I have been available via email, text, phone call, and social media, and there has not been a single direct attempt to contact me or rectify the issue. Additionally, I was originally sold a package for the Pico laser; however, the Hollywood Spectra laser was used during my treatment. This is not the service I agreed to or paid for. As a result, not only have I not received the treatment I was promised in terms of the specific technology, but the overall treatment plan and expected timeline have also been altered.

If you're looking for a massage that's more than just a light back tickle -- let me introduce you…read moreto Andrea at Open Sky Day Spa. I asked for deep tissue, and she must've taken that as a personal challenge because WOW. This wasn't a massage, this was an exorcism of knots. Andrea's hands were like tiny sledgehammers sent straight from the gods of relaxation. She found tension in muscles I didn't even know existed -- I think at one point she was negotiating peace treaties between my shoulder blades. Now, don't get me wrong, it hurt so good. That perfect combo where you're thinking: "This is slightly painful... but if she stops, I'll cry." By the end, I felt taller, looser, and about three stress levels lighter. Pretty sure I left the table speaking fluent dolphin. The spa itself? Super calm, smells amazing, and has that soothing music that makes you wonder if you've accidentally wandered into a yoga retreat. Add Andrea's superhuman strength and skills, and you've got a winning combo. So, if you're ready to have your stress kneaded out of existence (and maybe discover a new pain/pleasure threshold along the way), ask for Andrea. Just don't schedule anything too ambitious afterward -- you'll be too relaxed to function.

We Booked a couples massage at the Indianola location. my massage was prenatal and my husbands was…read morenormal deep tissue. Ashley did a great job with making me feel relaxed and comfortable. Chanel was the massage therapist for my husband and he said she did a great job as well. The only thing we wish was that we booked at 90 minute massage. We will definitely be back!

I just adore this location! The Gals at the front desk are great at their job, patient with…read moreclients, knowledgeable on their products and even know some spots to stop in the area, the rooms are clean, the nurses are educated in their craft... 10/10 definitely recommend and will definitely be back!

10/10 experience from start to finish! NP Payal and Rachele always give me the best results and…read moremake me confident in the treatments. Get laserlove premium - it gives you SO many benefits and a free $600 facial! I'll definitely be back!

I've been going to Lacquer Gallery for my nails exclusively for six months for builder gel manis,…read moreas no one in my local area does them. The staff is fabulous. Anna P and Devon really know their stuff, and I love the chill, laid back environment at both locations. My nails always look spectacular.

Unfortunately, service seems to have really gone downhill. My most recent nail tech showed up 25…read moreminutes late to my appointment then cut up 4 of my cuticles to the point of bleeding. A lash lift I received was overproceseed and left my lashes curling into my eye lids. A massage I received was about as much pressure as a 2 year old would give. I don't see myself coming back, after many years of coming here

I have been to Stephanie at the Skin Center several times. She is absolutely the Best!!!…read moreListens!!! Advises!!! She is gentle and caring and I have been pleased with the results every time with Botox and fillers. Highly recommend!!! Diana S

I was super nervous going in and came out looking and feeling great! Thank you Stephanie!!read more

I had an excellent experience as a first time client. The studio is very clean, the esthetician…read moretook me right on time, and the service was done with professionalism and efficiency. Added bonuses: easy online booking and a large parking lot right behind the building.

If you're not seeing Sarah & her team at Skin & Sugar you HAVEN'T experienced the best of the best…read more Where do I begin? I've been battling with adult acne, redness, & dryness for almost 4 years. 4 months into my regime with Sarah (month dermaplains & image skin line) my skin has COMPLETELY cleared, I can even go to work without makeup! Sarah talks to you like she would a friend, she remembers what's going on in your life every time she sees you, she makes you feel so comfortable & relaxed. Her attention to detail is uncanny. Watching her grow her business from a 1 person team to a team of 5 has been incredible- she knows what she's doing and doesn't need flashy marketing or instagram influencers to speak on her behalf. She is the best at what she does & the columbus community benefits greatly from her expertise. I can't speak more highly on her skill & talent & sweet personality - book with her & her team and your life (and skin) will be changed forever.

I highly recommend this place! Working with Erin was such a treat. I recieved the energy treatment…read moreand I still feel it even now. The vibe was so relaxing and bohemian. I really enjoyed myself.

Best spa day ever!!! Easy parking, lovely, relaxing, waiting room, superb, friendly staff, and…read morebest services