They came out the same day I sent the request through Yelp, assessed the problem with my dryer and…read moregot it fixed that night!

Terrible customer service and repair. After asking me to reschedule my appointment multiple times,…read morethe technician came to the house and was unable to complete the job. Despite being able to move the wine fridge and diagnose the problem previously, he was now unable to move the wine fridge to replace the part needed. When asked if he damaged it on the previous visit, he said "I don't know" and just said he cannot complete the job since he is unable to move the wine fridge. When I called to get my refund, they said they would only refund the cost of the replacement part but not the initial diagnostic fee.

Booked online - Greg arrived promptly and was professional and knowledgeable. He was honest about…read morethe repair and was reasonable - also did a great job of clean up

Well the washer finally died, we had Greg out and he immediately diagnosed the dead pump motor but…read morepointed out it wasn't worth repairing as he demonstrated to me the bearings in the tub are shot. He recommended we buy LG which agrees with most of the expert reviews out there so, we ran over to Best Buy and got a good deal on a new LG washer/dryer set. Greg is on time, he's an expert on this stuff and he's honest, plus he only charged a $49 diag fee (I tipped, that's too low). Highly recommend!

I saw the good reviews on Paul and Tubby so I gave him a call, he got back to me within an hour or…read moreso and I told him about our screeching Whirlpool dryer. We got an appointment for a few days later - he's a busy guy - and he showed up on time and got right to the job. Parts are on backorder for mine but fortunately he had the one part with him that it really needed, a new roller for the drum, and in about 90 minutes he had it done. It's not cheap, about $230.00 for the on site repair but it's usually your only and best option. And you could not find a more pleasant, honest and diligent repair service. I believe the work comes with a 30 day warranty which is very reassuring. Highly recommend!

Nice guy, flexible and knowledgeable. Would hire him again. Maybe a little high in cost for a…read morediagnostic but insurance was paying so I didn't mind.

JB Appliance Repair is awesome! Jason has fixed a failed clothes dryer as well as a fridge...both…read moreof which we were afraid needed to be replaced. Great work and fair prices. Can't recommend them any more highly!

Had to find a new appliance repair guy, as my previous guy retired and moved out of the country…read more Most "companies" out there are simply aggregate databases that get a finders fee by linking you to another company. And, the larger companies seem to only be able to provide a day, and then don't give a window until the evening before, if they even fit in the window. After three failed attempts with a more "well-known" company, I finally gave up and began a new search. Online, Jason gets great reviews for his knowledge, responsiveness, and fair pricing. For me, I always look for an owner operator, and will generally move on once an owner "migrates" away from being an operator in the field. Jason actually answered his phone when I called, gave me a range of days/times that worked well, and then followed up. While he isn't the guy that came out, the other guy has been working with him for a few years, was friendly, knowledgeable, and diagnosed the issue with my leaking washing machine within a few minutes. Fat-forward to a couple of days later: the machine leaked again, so I called them back. They came back out at no charge to see if they could re-diagnose, but no issue was found. Since then, it hasn't leaked again. I threw the guy some $$$ for making the trip back out, mostly because his attitude was still positive and they weren't going to charge for the travel. Bottom line, a fantastic first experience with JB Appliance, and I'll happily recommend them to all of my clients and colleagues.

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Universal repair is fantastic as usual. We utilize them for regular maintenance on appliances to…read morekeep them running well and most recently they were able to repair our ice maker on our subzero. Always so happy they can find the parts to work on our appliances. Two of our neighbors with similar appliances asked for referrals on the spot because they know we have them out every year.

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

Responded quickly to my request online a appointment was made for the following day, and arrived on…read moretime. After his inspection of the washer and dryer and a complete explanation of what was needed to make repairs, he could make the repairs but due to the age of the machines (16 years) he would recommend replacing them instead. I will definitely recommend for anyone looking for appliance repairs from a trustworthy and honest company. Thank you

Ananda did a great job repairing our dryer. He was timely in responding by phone and text, provided…read morea 1-hour arrival window which he met without issue. He was consultative regarding ongoing maintenance and other helpful suggestions for related services that aren't repair services. We'll use him for other appliance repair needs in the future. Given the parts and multiple hours of labor, the pricing seemed fair. Even though there were some other items that needed tending to which weren't originally quoted, such as a reconnecting displaced vent and clearing debris, there was no upcharge.

Fix Master repaired my KitchenAid fridge gasket. It looks brand new. The service was high quality,…read moreand I believe it was a good value for their service. The company was very honest and trustworthy in the quoting process, punctual, and detailed. They were polite and professional. I will use them again in the future if any of my other appliances break -i.e. dishwasher, stove/ range, hood, oven, refrigerator, freezer, and washing machines. I have used other service repair companies. Fix Master Appliance is the only repair company I would call again.

Thank you for your job, you very professional! My washing machine now works like new, I will…read moredefinitely recommend you.