Caroline helped us purchase our first home! As first time home buyers we had a lot of questions and…read moreCaroline was there to answer them all! She was so supportive throughout the process and listened to all our needs. We would recommend her to anyone who is looking to purchase a home. Thanks Caroline!

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

We rented a property managed by RPM Reliable Property Management for one year…read more There were both positive and negative aspects to our experience. On the positive side, Nicole was professional and pleasant to work with during the leasing process. RPM staff were generally responsive, and there were times when RPM appeared to advocate on our behalf with the property owner. RPM also worked with the owner to provide a 50% rent concession shortly after move-in due to issues with the condition of the property. Unfortunately, the condition of the home at move-in did not match our expectations based on pre-lease discussions. We were advised that the property would receive significant make-ready work, including carpet replacement and painting of discolored walls. When we took possession, the home had not been repainted, carpet replacement had not been completed, and we documented numerous cleanliness issues throughout the property. The move-in photos attached to this review show examples of the condition in which the home was delivered. RPM later acknowledged this in writing. In a May 1, 2025 email, Diann stated that "the owner did not approve the work needed to bring the property up to RPM's move-in standards." We also experienced a lengthy appliance repair issue during the tenancy that took months to resolve. Progress on the issue was minimal until I raised the possibility of sending a formal notice to cure, after which movement toward a resolution began. Throughout our lease, it often appeared that RPM was attempting to work through challenges created by decisions made by the property owner, which unfortunately led to delays and frustration on several occasions. At move-out, we disputed a portion of the security deposit deductions because many of the conditions cited were documented at move-in. RPM provided photographs in support of the deductions, but no additional supporting documentation. The conditions reflected in those photographs appeared consistent with the condition documented in our move-in photographs and inventory records, which is why we continue to disagree with the assessment. My overall impression is that RPM generally deferred to the property owner's decisions, even when those decisions negatively affected us as tenants. While RPM staff were often professional and courteous, the end result was that issues remained unresolved longer than they should have and the condition of the property did not meet the expectations established before we signed the lease. Future tenants should carefully document the condition of any property before move-in, complete the inventory and condition form thoroughly, take extensive photographs at move-in and move-out, retain copies of all correspondence, and obtain important commitments in writing. Having detailed documentation throughout the leasing, tenancy, and move-out process proved invaluable when questions later arose regarding the condition of the property.

They do NOT care about their residents physical safety of their tenants!!! All they care about is…read more$$$$. You can go out of your way for them BUT when you have questions, the phone doesn't ring. Horrible!!

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

I wished I had used Yelp before renting from them. They pulled the same BS on us by sending us a…read morecosting of all these things they did DESPITE not being needed. And, by the way, we lived in a kitchen which had tile breaking and a water leak. NEVER EVER RENT FROM THEM. This is a consistent experience to everyone who has posted... our daughter slipped on a cracked tile, had to go to urgent care, and the response from Lee at Hill Country was "don't let your kids go through the kitchen". Really stand up individuals, imagine they are proud of the business they have built in Austin.

We've been working with Joanna & Lee for a week now getting everything setup and finalized for move…read moreto our new place. Both Joanna & Lee have been SUPER! They have both been helpful, polite, patient with all our questions and very quick to respond. The only delays in response we had was when they were waiting for the owner of the property to get back to them - so that is no fault on them. I help manage 715 graduate student apartments for the University of Texas, so I know what it takes to do property management right and they have been there for us every step of the way. We highly recommend Hill County Property Management.

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've worked in real estate for over 20 years and this includes property management. There are many…read morecompanies, both large and small, to choose from in selecting a property management company but I have found none better than Nu Edge Realty & Property Management. More than fair prices and practices, fantastic service, Marlena is a credit to the profession! She has helped me, as an out-of-state owner in so many ways. It's like having a friend in Austin look out for my best interests. Thank you Marlena, you are the BEST!

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

The staff is very friendly, and the property is amazing. The price is above fair…read more The application process was complicated and the fees were high. Many of my questions about things like electricity, water, trash, and cable were met with "Ask, Google". Overall, the experience was cumbersome, but the final result is good.

If there was a 0 star option I would put that…read more Poor communication every time you call it's an automated system and when you leave messages they take forever to contact you back. Properties are covered in disguise look good once you walk but move in and settle find out the problems Poor sealant, Poor flooring , not cut right , not glued , not leveled out can step on certain spots and feel it goes down , poor installation, poor design traps heat inside of properties , due to design ac will not go below 74 what so ever . Accu temp air conditioning and heat maintenance came by and even told property management in front of me what the problems are and also they been at the property multiple times with past tenants that had same Problems !! Not good property company at all

I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

We had a very poor experience with Keyrenter Property Management Austin, particularly as tenants…read more From day one, there were multiple issues, including receiving the property in an unclean condition at move-in, poor communication and follow-through throughout the lease, and aggressive, money-driven tactics during move-out. The team appeared inexperienced and consistently unprofessional. Overall, this was the worst rental experience I've had as a tenant.

I love Scarlet Key Properties! I have lived in their West Campus "Littlefield" property for two…read moreyears. I intend to stay for a third. They have been nothing short of spectacular. Out of everything they have provided, maintenance is by far the best. I always hear horror stories around West Campus of maintenance taking weeks or months to fix small things. I have never experienced that. If I put in a request at 11'oclock at night, they will be there the next morning, no matter how small the problem is. They are insanely helpful, respectful, and nice. The property manager, Brandi, has always been great as well. She always ensures during upcoming bad weather that there will be water bottles and firewood available to all residents. Beyond that, she's always been very helpful with other important requests. Love this place!

I am currently living in one of the Scarlet Key Managed properties and happy to share that I am…read morereceiving exceptional service from the new office team as well as the maintenance team. Margarito, from the maintenance perspective, specifically added the extra effort in helping to resolve the maintenance issues big and small. Every small detail was looked into for resolving the issue.