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    The Twin Home Experts

    4.4 (678 reviews)
    Closed 9:00 am - 5:00 pm

    Services - The Twin Home Experts

    Bathtub installation

    Bathtub repair

    Biohazard cleanup

    19 More Services

    Damage restoration

    Drain installation

    Drain repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Mold remediation

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - The Twin Home Experts

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    Video footage in our wall of skunks
    Joy B.

    We worked with Twin Home Experts on two major projects. For the first one, we thought we were dealing with a rat problem in our master bedroom wall. Our pest control company could not figure out where the critters were getting in and referred us to Twin Home. Jim and Dave have some very entertaining videos on YouTube that you must watch--it will give you a good idea of what they do. They use a smoke test that pretty much no one else is doing to find where there might be a hole in the plumbing, and where sewer rats might be coming in. We were convinced that was the problem, but it turned out it wasn't! They brought a team in and did a smoke test as well as a very thorough inspection. No holes were found but they monitored our small crawl space/basement with cameras and traps. After a few days, nothing was seen. It was decided that the wall needed to be opened up. Evidence of skunks was discovered and cameras were set up inside our walls which confirmed the presence of skunks. Twin Home DID find where the skunks were coming in, which were some small arches under our porch wall which we didn't even realize opened to a hollow wall that was a pathway straight to our master bedroom wall. The Twin Home team was super professional and thorough, they protected everything really well in our bedroom when they opened the hole, and did a very thorough job of disinfecting the area. They even created a little space totally blocked off with plastic where the wall was opened. Everyone on the team was very nice and helpful. However at this point, they referred us to All Star Animal Trapping to complete the job of capturing the skunks. All Star was excellent (I will have to write them a review next) and they did complete the job for us. The reason I gave Twin Home Experts 4 stars is that their pricing for opening up the wall was significantly more than All Star charged us for pretty much the same thing (they had to open up two more walls to finish the job). However, Twin Home did do a more careful and thorough job and video monitoring was an additional service they provided. I do think Twin Home really provides a premium experience. But if you are looking for budget, they may not be your guys. We again worked with Twin Home for a mold remediation. Dalton was our guy on this job, and he was great to work with. We learned a lot about different kinds of mold and how to prevent them. Through air quality testing, Dalton was able to pinpoint exactly where the problem areas were. His team came in and treated the problem with HEPA vac, disinfecting with an antimicrobial and fogging, as well as removing a baseboard and piece of wall that had been water damaged and infected with black mold. My husband was disappointed about the cost involved. You have to be aware that in both the case of the skunk problem and the mold remediation, the cost of repairing the hole in the wall was not included. So we had to pay a contractor to do that portion both times. Again I felt we were paying for a premium experience with Twin Home for the mold remediation. Dalton did his best to make sure we were satisfied and happy with the work. At the end he retested two of the worst areas and they showed NO mold spores! Overall, I am glad we worked with Twin Home and our problems were solved. It was just a very expensive undertaking so that was the only downside. Perhaps it was unavoidable.

    Our crawl space was filling with water when it rained! This is the muddy mess they're fixing.
    Betty B.

    Incredibly impressed with Jim and Twin Home Experts. I got their number from a friend who had tried umpteen contractors to address their water issues, but only Twin Home finally solved it. When we found we had water in our crawl space I didn't hesitate to call them. Jim is extremely responsive (never left me hanging either by text or phone call), communicative and efficient. He explained everything that he did in the determining the source of water issue and shared videos of what he found. All in all, it only took two days from the time that I called until they figured out the source of our water issue. I wouldn't bother calling anyone else! It's clear Twin Home is absolutely the best. So happy to have found them and we'll be having them make the repairs.

    Clean work
    Frances S.

    Twin Home Experts was referred to us by our property management company for water damage / restoration in one of our rental units due to one of the weeks of heavy rain. Dalton went out and gave us a few estimates in a timely manner (one for a better solution and one for the best solution). We decided to go with the best solution which more than what we budgeted for but their great reviews on Yelp and Google gave us a peace of mind as this was the first time we were using them. Dalton was responsive and professional and worked with me to come to a price that worked for the both of us. His team was able to remove the wet drywall, treat and protect the affected area, conduct leak detection / moisture testing and provide a mold certificate. Dalton was very communicative and also provided detailed photos of the work that was done through text. He also recommended a contractor to do the follow up work which we also appreciated. Our main goal was to restore our tenant's unit as timely as possible. Overall, we are satisfied with the work that they performed and we are hopeful that their work will hold up and prevent any mold issues from coming up in the future to keep our tenants safe. Thank you Dalton and team for taking care of our property!

    Post-repair water damage by Twin Homes, the plumbing and water remediation "experts."   Does this look like professional work to you?
    Ian T.

    I don't enjoy writing bad reviews -- especially having previously given Twin Homes a glowing recommendation -- but after almost four years of emotional attrition, I'm done hoping for a positive outcome. Here's the timeline: As stated in my previous review, back in Apr 2018, I hired Twin Homes to locate and identify leaks coming into the south wall of my garage. Promised an end to the leaks, I accepted all of their findings and recommendations, paying over $35,000(!) out of pocket for them to tear out, reseal and replace the stone patio deck directly above. On Dec 2019, the leaks returned in the south wall of the garage. Twin Homes denied responsibility, but after I threatened to litigate, they attempted a second repair in Jan 2020 by tearing out and resealing a small portion of the stone patio directly above the south wall. But the leaks reappeared again just two months later. This time, they claimed it was due to gaps in the walls that just needed some $12 Home Depot sealant. So we took their advice and sealed the gaps. After a year of drought, in mid-Dec 2021 heavy rainfalls revealed severe leaking and bubbling in the south wall of the garage again. We attempted to reach them via email, phone and even certified mail, but they flatly ignored us. You can see a video diary of the leaks on Youtube: https://www.youtube.com/playlist?list=PLGSOLusgHZAhWc_G01UuTH6HC-i-SfWws So in early Jan 2022, we removed a section of the drywall and hired an independent 3rd party inspection company to assess the deck. Sure enough, they verified that the leaks were clearly coming from a compromised deck, noting Twin Home's substandard construction/repair work including failing to completely remove the rotted subfloor (as stated in our contract), failing to seal the deck drains to the gutters, and using cheap sealant not graded for decks among other shortcomings (see photos for reference). I would like to believe our experience was just a fluke, but based on the recent string of bad reviews and complaints posted on Yelp, Angi.com, and the Better Business Bureau, their poor performance appears to be a growing trend. They're not even a member of HomeAdvisor anymore, even though they proudly advertise an "elite" and "top rated" status on their website. Still not convinced? I checked the licenses of Twin Home Experts (#439600) and their front man Joe de la Fuente (#1046528) on the Contractors State License Board(CSLB). Twin Home's is currently "canceled and not able to contract" with a number of citation violations, and Joe's is currently suspended. Per the CSLB, "It is illegal for an unlicensed person to perform contracting work on any project for which the contract price is $500 or more in combined labor and material costs." So here we are -- $35,000, four years, three recurring leaks and countless wasted hours later - and rain continues to dump water and spread mold into the walls of our garage where our now-toddler used to play. A home is meant to be a place of comfort, rest and peace-of-mind, but Twin Homes has taken all those things, our hard-earned savings, and countless hours away from my work and home-life and left my family holding the proverbial bag. Please don't let it happen to you.

    Mesh from the inside of my attic, you can see where the hole is where the rat was getting in from L.

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    I want to send a special thank you to Elmer Arguetta for his amazing service I will use this company again

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    Page 1 of 17

    Ask the Community - The Twin Home Experts

    Review Highlights - The Twin Home Experts

    ! A through investigation by Jim and his team found a huge infestation in our neighbor's attic and a breach leading into our home

    Mentioned in 105 reviews

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    Restorerz Emergency Services

    Restorerz Emergency Services

    (200 reviews)

    Van Nuys

    Had water leak in my property which lead to mold issues. Contacted Restorerz through my local…read moreplumber's recommendation.The mold remediation service was efficient, professional, and thorough from start to finish. The team arrived on time, clearly explained the process, and took great care to contain the affected areas to prevent further spread. They used specialized equipment to remove the mold and addressed the underlying moisture issue, which gave me confidence the problem wouldn't return. Communication was consistent throughout, and they left the space clean and safe. Overall, it was a smooth experience and well worth the investment for peace of mind. Shout out to Joel, Christobal, Javier, Mark, David, Christobal and Morelia for their help and support throughout the whole project.

    What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind.

    Green Planet Restoration of LA - Our work truck is stocked and ready to respond to any project.

    Green Planet Restoration of LA

    (213 reviews)

    Chatsworth

    We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

    I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

    The Twin Home Experts - plumbing - Updated July 2026

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