The prices on boxes are a bit too high, though not so high as to cause me to go elsewhere…read more Their business practices are a bit shady in my opinion... I purchased a few boxes one week, then returned not even 2 weeks later to find a different, slightly higher price for the same boxes. I asked if the price went up, but was told no. Also, while I haven't purchased UPS shipping from there yet, I have gotten a few quotes and after researching myself online with the same perimeters, their UPS shipping prices are way higher than anywhere else. Here's a positive: the lady who runs the place, while shady, is perfectly nice. I wish there were other, more honest postal shops like this in Annapolis, but I don't think there are. I won't be going back and will figure out other ways to meet my postal needs.

The new owner greets you by your name with each visit--that stands out to me the most. He is…read moreprofessional and courteous. This is a straightforward service that hasn't disappointed.

This store does not have a notary on any regular basis. I stopped in a month ago and they told me…read moreto come back another day. Today, they said they might have one in two weeks. It would be more helpful to take that service off their website or post a schedule for notary services (or take appointments). https://locations.theupsstore.com/md/annapolis/1783-forest-dr/notary

Very efficient... I was in and out quickly, and I was impressed with the care, packing and boxing…read moreof my items.

Very convenient location, lots of parking, but a lot of traffic and small narrow streets to get…read morethere. Friendly and knowledgeable staff. Spacious and has all of the expected services for the UPS store. Has a notary public as well.

Great store! Friendly and helpful customer service. Had trouble trying to get a mailbox at Bestgate…read moreRoad!

This review is about several experiences at this location. It is always difficult to deal with the…read morethe store. every time there has been difficulty, it is with the location owner herself If a box has any damage she will not take it or want to charge you to tape it or sell you a new box. I have been dealing with the Pasadena store and they are so much easier to deal with it is worth a little extra drive for the ease of dealing.

A nice UPS store. Independently owned and a local business. We had something expensive delivered…read morehere and it was kept safely and we picked it up with no issues. Nice service and location too!

This place a few months ago would have been 3 stars based on the fact they would charge 1.00 to…read moretape your box. I've been in multiple times since and they don't take this stance as of late. I'm sure if you abused it they would charge but they generally will take care of you. The staff is almost always friendly, it's always a very busy location, they work through the line quickly. They have nice cards in the store and packing material in the event you need it. They offer a variety of services, mailboxes, printing, faxing, large sign printing, etc

I think this location has gone downhill…read more I never had an issue returning things to Amazon or shipping, but today the person at the counter looked at my returns and said "we only do 3 returns now". I didn't see that policy written anywhere and never heard it before, so either she was making lying or this location just won't do more than 3 returns. Either way I went to another location where the staff was helpful. It's unfortunate because this location is very convenient.

I had the pleasure of working with Eric today when I stopped by this location. He provided value in…read morehis knowledge and experience. He is a great asset to the UPS store. The addressed all my concerns, packaged my item and was very helpful , thank you for all your help.

Consistently prompt, friendly, professional service. Lines move quickly. Good location.read more

The level of service at this store deteriorated rapidly under bumbling and inept new ownership…read more I've been a loyal customer since they opened decades ago but not anymore! I'm pretty sure a carrier pigeon with a blindfold on would be a more reliable way to send a package! Absolutely awful!!!! I miss the old employees who actually knew how to do their job. Go to Severna Park instead and save yourself a lot of time and aggravation.

Bottom Line: A good option for shipping packages and dropping off Amazon returns…read more I pop into The UPS Store in Bay Dale Shopping center about once a month. Most of the time I am just dropping off an Amazon return but sometimes I need some legit shipping help. The employees are always friendly but if there is a line there can be a long wait. Often it seems the store is only staffed with one employee so I try to get there a few minutes before they open so I can get in and out. As far as Amazon returns go, I'd much rather drag myself into this local store than have to haul my return through a Whole Foods or Kohl's. I'm thankful that when I need to send something back I have the competent folks at this store to help me.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Been a photog generating notecards for gifts and occasional sale. Need to the area and dissatisfied…read morewith previous 'ink on paper' folks ... but here are the pros. Quick response to initial email Quick creation of proofs Helpful and priced right! This is some biz ... great product by motivated and competent people. Glad to have found 'em in my backyard.

Awesome service / able to get what I needed on the spot. Very helpful. Thought procrastinating…read morewas going to kill me....