I've come here quite a few times to mail packages, Amazon returns, etc. every single time they're…read moreso nice and the store runs really smoothly. I really like how they have the Amazon Return Station set up. They have 3 units to use. Store is very clean and well organized. Thank you!

Beware they might try to sell you a box that is not needed. My return was in orginal manufacturers…read morebox and she said that it needed a second box else they could get sued. I told her I am a UPS driver, my return was setup with all correct information, and that this box was 100% fine to return in because it was the manufacturers box still. I didnt wanna argue so I left went to a different UPS Store and was in and out in 30 seconds with the same exact return and QR code. I get it that shipping is tough with the liabilities involved but please just update your staff on what can and cannot be accepted as a return.

I came in with a whole lot of boxes. Ronan helped me and I could not believe how rude that child…read morewas. I've known that boy since he was in diapers. I did not expect the rudeness I received from him. Yes, I had a whole lot of boxes and then he proceeded to tell me that I needed to take them over to the kiosk and run them through myself. The kiosk was full. There was no way I could put anything in there and they said oh yeah we'll fit fix it later. Just leave the stuff on the top. I'm not leaving my stuff on top of there for somebody else to pick up and steal. I'm 71 years old. I don't have the skill set to do this. He did all the other boxes in a matter of minutes and he wants me to do everything else which would probably take me over an hour to do because I'm not very quick on my feet. I don't see very well and he was so rude about it. I will take my business somewhere else and I will not be back here, especially if Ronan is working. He should be ashamed of himself if he treats me like this and I've known him since he was a baby I can't imagine what he does to other people. I'm sure April and Craig would be very disappointed in him.

I wish there were 10 stars I could give to the service of this store. I will go out of my way and…read moretravel past the closest UPS store to come here for service. They are second to none in the customer service they provide. When we first moved here 4 years ago and started using their mailbox, the service was ok. But then they received the gift of their current manager, Oliver. Oliver should be traveling the world training managers, and business owners how to serve their customers. You can tell he's also a good boss, because his employees are just as professional, kind and compassionate. They value their customers. Do you want a UPS store where you know to be taken care of for your shipping, printing and returning merchandise needs? Come to this store, # 4030, you won't be disappointed!

No UPS receipt for a prepaid package? Way to get paid, owner. Terrible. Remembering why I never…read morecome here. Pity the ups store down the street can be equally as rude at times.

He denied my USPS packages because I had too many (approximately 20 small packages). He gladly…read moreaccepted my FedEx and UPS packages because he gets paid for those. What a joke!!!! I've been giving him my business for the past 10 years. I will not be back!

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

Had a return and did not have the correct label and was just going to pay whatever it cost. Jay…read morewent out of his way to find the correct label on my phone, print the correct label, and helped me way beyond what is normal customer service. Really impressed. Such great service and so friendly all the way through the process. He did not have to go to all that extra effort. Very grateful.

I have had good experiences here in the past, but for a print shop it is disappointing. I recently…read moreneeded to print one single document, and usually within 5 minutes I will get the necessary code. When we asked for help, we were told to wait 10 minutes. When it had been more than that, we were told to resend the email (and wait another 10 minutes), or email the store which would also take 10-15 minutes. I think there could have been better customer service and more efficient options, so I'll be printing elsewhere from now on.

Staples has an Amazon drop off for returns, so I tried it out today. They converted one of their…read morecashiers to be dedicated for Amazon. While waiting I saw the Party City sign! I asked the staff and was told they just started setting up the Party City section and will soon have helium for balloons. We are super excited about the availability of party supplies near us since the standalone Party City supply store is gone.

I stopped by Saturday morning to check on getting a document laminated. I was advised they are…read moreprohibited to laminate anything from adot. It's disappointing since laminating is just to protect against tearing. They do not provide a reason to why they can't laminate these type of documents. I would not return as the Gilbert location on Baseline is Friendlier.

Alexandria from this location helped me get a missing package and changed incorrect information in…read moremy account. She kept making sure I updated her and got my package. Thank you!!!

Horrible unacceptable Customer Service when calling the FedEx 800 number no one answers the phone…read more It's all automated have specific questions that need to be answered and no one will answer the phone horrible horrible customer service. This is why we use UPS.

We used rocket courier and they showed up on time and were great at communicating. They are…read moreincredibly reliable and overall easy to work with. I would use them again and would recommend.

Excellent service. Everything went very smoothly. I would highly recommend. A big thank you to the…read morebusiness!