I have used them for years. Always great service…read more I use them for everything package or mail related.

Very helpful, knowledgeable and friendly staff. AIM assist…read moremy business with professional printing and mailing items. Great resource for our local business. Thank you Mike, Chelsea and AIM Team

the owner Lisa is absolutely fantastic! she helped me out tremendously and I wish there were more…read morepeople like her in the world. I highly Recommend using the Mailroom for your business or shipping needs. It truly feels like a neighborhood shop where the people genuinely care about you. 10 out of 10. thank you Lisa! britt

Under new ownership and the staff are helpful and informative. Lots of cute cards inside and a…read morenotary if you need

I had such a great experience at this UPS Store! From the moment I walked in, the staff were…read morewelcoming and super helpful. They made everything so easy and stress-free, and I really appreciated how patient and kind they were. I've been to other locations before, but this one really stands out because of the excellent customer service. They were quick, efficient, and handled everything with care. It's not often you come across such genuinely nice people these days--this place definitely deserves 5 stars. I'll absolutely be coming back and highly recommend it to anyone who needs shipping or printing services!

Genuinely impressed by the level of customer service. The team is thoughtful, professional, and…read morehandles everything with quiet confidence and care. It's refreshing to experience service done this well.

Great customer service. Went in and they boxed everything for me. Super happy with what they…read moreprovided!

Julie is the awesome owner and this is a full service shipping and mailing center. It's…read moreconveniently located in San Clemente with easy parking. She has a lot of cute greeting cards!! She's also a notary and you can reach her anytime

This FedEx Office location in San Juan Capistrano has been my absolute 'Go To' spot for over 15…read moreyears, as I worked for Apple, Pearson K12 Learning, Savvas Education, Professional Training Associates, Elton's Bookshelf Inc and K20 Associates Inc. Not only is their customer service exponentially better than any competitor within 20 miles, but their professional knowledge and ability to meet tight timelines on critical projects unlike any place I've ever worked with in South Orange County. I've used them for shipping, printing, collateral, and workshop materials and have NEVER been disappointed. They consistently recommend cost saving alternatives as well. Thank goodness for the talents and capabilities of this exceptional company and its highly talented team.

I read some reviews about this location and the staff being rude...I'm sad to say, but they were…read moreright! I came in to send a return package. I had everything I needed, but just needed some tape to seal the box up. I asked a staff member for some help and she looked at me, said absolutely nothing and then ripped a piece of tape and nearly taped my hand to the box. I almost had to laugh because of how rude she was. She couldn't say hello or any pleasantries at all. It was honestly a little odd. I truly believe that customer service goes a long way and it would have been great to be greeted at the very least.

I've never really reviewed a UPS store before but I felt inclined to leave this review. I'm usually…read moreyour review restaurants and nail salon girl. However, it was important for me to take some time and write a review for the very sweet guy who helped me out today. I am usually not very good at business stuff and needed some help getting a package there with all this printing involved. He was patient, did not over charge me (I know I looked it up online) and was super efficient in getting me to my day quick. Thank you I really appreciated the help today.

One employee helping someone n the computer completely ignoring me. I just have an Amazon return…read more Helpful hint: Look up and acknowledge people n line. Maybe tell them about how long you will be helping the other client. I left after five minutes of being ignored. Sure would have been nice if this place had a self service Amazon return area like other UPS stores. Heading to Dana Point store.

FIVE STARS! I had to…read moremail out some gifts to NY. A post office in Dana Point California means palm trees all around, a nice private parking lot with 12 spaces, a huge spotless lobby with plenty of counters to pack, repack and fill out forms, a great pets allowed policy allowing seniors to bring in their adorable puppies and the best employees including the stellar Desiree who was calm, quick, alert, thorough, polite and offered me all options (not just the most expensive ones) to mail the packages to New York. I needed padded mailers in two sizes and they had ample supplies plus funny greeting cards to make you smile and laugh as you wait. This was a great experience. Thank you USPO in Dana Point California. " I wish they all could be (Dana Point ) California .....".

I don't know what it is but this location specifically really smells like chemicals or plastic…read more Today I walked in and it hit me immediately as I walked in the door. This location has a pretty small parking area, but there's usually open spots. One thing I do really enjoy is that this location is pretty big and I love all the self service options.

The owner knows exactly what he is doing. He did my Passport photos and much more. He is trusted…read moreand reliable. Thank you brother. 5 stars.

Yelp removed my previous review. Not clear why. They removed another one of my reviews as well, for…read moreno reason. I went here last week expecting this to be a better option than the postal office. I was wrong. I walk in and the guy at the counter is helping the person in front of me. He then asks me what I need. I explain, "I have a QR code and need a package to mail my item in." He says, "grab the black bag." I don't see a black bag. Person in front of me turns around points to a floral print bag next to me. I get to counter and tell the guy again, "I have a QR code". He tries getting my information and then asks if the person behind me can cut in front of me, which was both odd and rude. She says, "that's okay". As he is taking my information I tell him a 3rd time that I have a QR code. He gets annoyed and says, "why didn't you tell me that?" I explain that I did. I almost walked out of the place. I won't return. You're better off going to the post office.

Convenient location with excellent & friendly service - every visit is productive, professional and…read morepersonable. This UPS store is always my first and favorite place for shipping, supplies and satisfaction ~ I recommend it highly!

Sooooo, this is the worst US store I've ever encountered. The employees are consistently rude and…read morego out of their way to not help you with ANYTHING. It is obvious that they absolutely hate their job. One time I brought in a slip saying I had a package waiting, and the male employee looked for 10 seconds and then came back and said "I can't find it." I asked him to look again and he said well it's not there I can't find it. I told him to look again and he did begrudgingly, and guess what....he found it. No sorry, no nothing. Just a high sigh of annoyance. I recommend any other option to this store. The owner needs to fire every single male employee there as they are consistently rude and not helpful.

I had the best experience with Lar because of his friendliness and professionalism. I give him a 10…read moreout of 10 stars and this location should feel very privileged to have him!

We have never had such a bad experience with a printer. We have spent so much money here over so…read moremuch time and we have dealt with decent people at this location. The person we reached today was so incompetent and rude and refused to give us basic rates and timelines. The worst part of all is that when we asked to speak with someone else, he refused repeatedly and denied escalation a number of times. Now he and the other person working won't even pick up the phone so This place is losing so much business. When I searched the website to write an email, they won't provide one. Instead, they transferred me to the Philippines and said they'll put in a support ticket. Whatever. We will just tell the world about our bad experience instead of trying to reach FedEx to solve it. Never again.