The service here is awesome. I had to get some notarized papers a couple of times and the staff…read moreacommodate it me as to not charge me for redoing them, provided scanning services, paid for a copy I had to attach. All of this with the best attitude and amilw behind their masks. Two ladies were specially helpul Delilah and Ashley. They made my weekend helping take care of this important process. Thanks Parcel Room!

I've used them quite a few times for US and international shipping and they are pleasant, helpful,…read moreand the items have arrived in good condition. They also suggest the most cost-effective method. Great selection of greeting cards and they even have a shredding service for disposing of sensitive documents. Cannot recommend highly enough!

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

We are hosting our annual holiday party this weekend. We needed a narrow table 72x18 and found them…read moreonline. Most places showed cheaper but with a delivery range outside our need. In 12/7 Staples site showed a 12/8 delivery to the store and when we went to the register it was confirmed 12/8. Here we are 12/10 and no delivery. Customer service confirmed delivery at 12/19. A bit late and a lie. Bait and switch. I am so tired of big companies just doing what they can and though I am only one person not a blip on their radar. Never again. So disappointed!

If you need anything printed John is your guy. So professional and helpful. My prints came out…read moreperfect thanks to him and he made the process easy.

Thanks for the white glove delivery of an expensive and very large oil painting. A family heirloom…read morefinally reunited! It arrived in a large black Suburban wound with a quilt blanket around the entire piece and frame and handled with utmost attention and care. Grateful not to be bounced around another couriers truck with electronics and hefty items. My vision of paint falling off the canvas was unnecessary. I appreciated the first rate care of this item. Thanks signed BluesMama. Aka New England Nancy

SURE EXPRESS, Sure to IMPRESS!…read more A high-end luxury wood furniture manufacturer in Maine recently shipped a delicate cherry table to my home in northern California using SURE. I was concerned about the logistics of the shipment, which had to be moved across the country on a tight schedule. SURE was more than up to the task. They called to introduce them- selves, picked up the freight as scheduled, delivered it exactly on time and called afterwords to ensure that all was in order (it was). It's refreshing to write about a company that gets everything right. SURE did not ask me for a review, and I received no compensation for it beyond the pleasure of working with a company that knows their work and does it well.

Great people and service. Helpful and friendly for anything you need. Nice small place and not much…read moreof a wait.

They close at 4:30 on weekdays so only retired people can access their PO box during the day and…read moreyou can't access it once they close. Probably one of the most pointless services offered. Maybe if they had decent hours they would be a viable service but those hours are ridiculous.

I have used their services back in 2013 for picking up and shredding documents. I had decided to…read moredrive up recently (within about 7days of the new year) and save some time and money. Here's the thing about old documents,like maybe some of you out there, I still had a lot left going back some 16 to 17 years. Now like a lot of people out there I have a shredder. Let's be honest though,how many of us (10 pages at a time) will actually shred such a big amount in a relatively short time? Raise your hand. (Pause). Yeah me neither. This is where neighborhood parcel comes into the picture. They are quick and efficient. If you take the drive up there my advice is to look for parking space 999( no not even making this up) as that is right in front of the building. They remembered me from a few years ago (hey I had a ton of old papers then). They are friendly as well and weigh each loose bag by the pound. Ironically I filled out and had them mail out the notarized certificate of document destruction. They will also email it to you only if you prefer. I can't tell you how much time they saved me (as I am getting to that stage in life of weighing time vs. money vs. the fact I won't do it all myself in this case). The relief of knowing that these old documents I was never going to look at again were all gone is priceless. If you've got a whole lot of documents you have been "meaning to get to" bring them here.

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!