1. The UPS Store

    1. The UPS Store

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    El Cajon, CA

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    The UPS Store

    4.3 (71 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

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    Reviews With Photos

    Dana R.

    Showed up right before closing to send an Amazon package back. 5:58. Doors were closed and they saw me. I know they close at 6:00. But they actually locked the doors early. Lame. I hesitated and decided to snap this picture of the closed doors. Lame.

    Eva G.

    Had to drop off an important package via UPS. Sydney took care of me. She was pleasant and kind. I love how she acknowledged me when she was working with a customer. It made me feel welcome in the store. My drop off was very quick, I received my receipt and I was on my way! Thank you.

    Code that woman in black shirt said didn't work when it clearly did elsewhere.

    Went in there to drop off a prepaid package. The company, Bose, gave me a UPC code for them to scan. The lady in the black shirt looked at the code and said that's not a code, even though the instructions clearly said to show that code to the UPS store. She goes on to tell me that I have to pay 2 dollars to print out the return label. I wasn't born yesterday and never had a problem with any code before so know she was just making things up. Let's that store and went to the one on Avocado Rd. Like a professional, the guy scanned it, printed it, and I was on my way in less than thirty seconds. It's not about the money, but more on the misinformation that was given by the employee. Y'all need better training, and I hope it was an honest mistake and that it wasn't a shady practice that they employ to get money from customers that might just go with the misinformation.

    Mina H.

    Always good friendly customer service and a smile. I can make amazon returns here and is convenient, fast and easy. Great place to do business with.

    Ups

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    Photo of Thomas M.
    119
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    8 years ago

    Great place. Always a notary in the store! No worries about lunch, vacation, illnesses, etc making on unavailable.

    Business owner information

    Photo of Local

    Local

    Thank you for visiting and we are always happy to help!

    Helpful 8
    Thanks 0
    Love this 6
    Oh no 0

    5 years ago

    Joleen and the rest of the staff at this location are amazing! I have never once came and had a bad experience they go above and beyond.

    Business owner information

    Photo of Local

    Local

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    Photo of Camille A.
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    7 years ago

    Helpful 0
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    14 years ago

    Helpful 1
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    5 years ago

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    Photo of Local

    Local

    Helpful 0
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    7 years ago

    Business owner information

    Photo of Local

    Local

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    5 years ago

    Business owner information

    Photo of Local

    Local

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    5 years ago

    The UPS store at this location always does everything right and they are courteous and efficient. No headaches!

    Business owner information

    Photo of Local

    Local

    Thank you!!

    Helpful 0
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    9 years ago

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    9 years ago

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    Photo of Local

    Local

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    Photo of Kari H.
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    8 years ago

    Business owner information

    Photo of Local

    Local

    Thank you for taking the time let us know and thank you for visiting!

    Helpful 0
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    9 years ago

    I recommend this place, very friendly staff eager to assist when needed. Svit took care of everything!!! excellent customer service!

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    9 years ago

    Helpful 0
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    8 years ago

    Brought in a package and I received some great service from Smith! Very positive work environment going on in there!

    Helpful 0
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    11 years ago

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    10 years ago

    Helpful 1
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    11 years ago

    Helpful 1
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    9 years ago

    Helpful 0
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    7 years ago

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    Photo of Local

    Local

    Thank you very much and we are happy to help!!

    Helpful 0
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    Photo of Liz G.
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    7 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    Photo of Rosy F.
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    12 years ago

    Great customer service! I was in and out in less than 5 mins! The lady is great at multitasking

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    8 years ago

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    Photo of Mark E.

    Mark E.

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    9 years ago

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    11 years ago

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    13 years ago

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    10 years ago

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    Photo of Michelle H.
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    12 years ago

    They had outstanding service! They were very friendly, patient, and informative.

    Helpful 3
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    9 years ago

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    13 years ago

    Helpful 3
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    10 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Today I had a van full of kids and I had to run in and mail something back to amazon and SMIT is the man!!!

    Mentioned in 8 reviews

    Read more highlights

    The UPS Store - shipping_centers - Updated September 2026

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