Once again Postal & Print Shoppe has helped the community…read more They are big supporters of youth and family activities here in Elk Grove. From Graduations, announcements and posters that are top quality and a great price. They have supported local schools by providing materials to help learning and good citizenship among students. Highly recommend.

Came in on a Saturday for a Live Scan and the two guys working the shop were super helpful! The…read moreprocess was quick, easy and I was in and out of the shop within 15-20 minutes!!

Notary & fax here all in one place. One stop shop…read more Very convenient & prompt fast service. To fax it's 1.50 a page. Notary was fifteen dollars. Worth it for us bc my wife needed this service just recently. This shop is walkable distance from our home but we chose to drive bc it was raining that day. Absolutely we would return over & over again! My wife even purchased forever stamps here before & they do digital fingerprinting as well! Love that they provide these services!!!

Love this local store. Almost chose to mail my item in another local city but decided to wait to…read moresupport local businesses. Love the staff here. Full service support and they are so patient. They take their time with each customer and serve each person with care. They don't rush you and explain all your options to you. They even offer some cute mailers. There are PO Boxes for rent and free boxes/ envelopes for USPS flat rate options. Full service support!!! I'm so glad i waited to mail my items out here.

No professional greeting when they answer phones and do not ever get back to you. Was referred by a…read morefriend for printing services. Very disappointed.

Kevin and Diego were great, quick service for getting my fingerprints done and very friendly!read more

I come in several times a month needing one service or another and usually have a large number of…read morereturns that I need assistance with. I am ALWAYS met with a positive and helpful attitude, store employees are very professional and very pleasant. I am sure that they dread when they see me coming but you would never know it by how I am treated. I really appreciate all of the staff and especially the young man who works Monday- Friday day shift. So a great big thank you and great job!! You are all appreciated.

This review is about the "manager," Athena…read more Yesterday, I walked into the store and immediately noticed Athena having a very intense interaction with the customer ahead of me. I had no idea what had happened before I entered, so I can't speak on the details of that interaction, but the atmosphere in the store already felt uncomfortable and tense the moment I walked in. Shortly after, the customer left, and Athena called me over to her register for assistance. From the very beginning, I was met with hostility and an unnecessarily rude tone. I had a larger Amazon return and simply explained that I wasn't sure whether it could go through the kiosk or not. Instead of offering help or guidance like most employees in customer service would, Athena coldly responded, "Well, it depends on the label." As a customer who obviously doesn't know what that means without additional explanation, I looked confused. Rather than clarifying or helping me understand, she simply repeated herself in the exact same rude tone as if that somehow answered my question. At that point, it became obvious she had absolutely no interest in helping me. There was no effort to guide me through the process, explain the difference between labels, or simply provide basic customer service. Instead, she left me standing there confused. I understand that retail and shipping environments can be stressful, but there is still a level of professionalism and patience expected from someone working directly with customers, especially someone in a management role. I took my package over to the kiosk anyway, still unsure of what I was doing. Fortunately, Ethan was working that day. My husband and I have visited this location many times before, and we have mostly dealt with Ethan during those visits. Every single interaction we've had with him has been excellent. He is always professional, patient, polite, and genuinely willing to help. We've noticed multiple times that when the store becomes busy or chaotic, Ethan is usually the person keeping things together. He helps customers efficiently while also assisting coworkers whenever they need support. Even while helping his own customers, he manages to multitask and maintain a positive attitude. He creates a calm environment, communicates respectfully, and actually seems to care whether customers leave the store having had a positive experience. When Ethan came over to help me, he immediately informed me that the kiosk would not have accepted my Amazon return and that it needed to be processed directly by an employee instead. He handled the return quickly and professionally without making me feel like I was inconveniencing him. The "manager" could have told me this from the beginning if she had cared enough to spend even thirty seconds helping me rather than dismissing me immediately. While Ethan was helping me, I asked for the manager's name because I intended to report the behavior I experienced, Ethan let me know the manager's name is Athena. Mind you, I had no idea the woman who I dealt with in the beginning was the manager and I didn't see a name tag. After leaving, I called the store and confirmed I was speaking with the same employee from earlier, Athena, who identified herself as the manager. She continued the same rude and dismissive tone over the phone. When I asked who she reports to, she replied sarcastically, "My boss." I then asked for a name, and she said she was "not allowed" to provide it, which was inconsistent since another employee had already shared her name without issue. She eventually stated she reports to someone named Adam, but then added that he "wouldn't care" or "wouldn't respond" because complaints like this "aren't important," which was incredibly dismissive and unprofessional. Athena's behavior was rude, hostile, dismissive, and completely lacking the basic people skills required for customer service, especially for someone managing a store and representing the business. The number of reviews mentioning Athena's poor behavior is genuinely concerning, and it's disappointing that ownership appears comfortable allowing customers to repeatedly have negative experiences with someone in a leadership position. Poor management affects not only customers but also the employees who then have to deal with the frustration and tension left behind afterward. I genuinely feel bad for the staff working in that environment because negative leadership impacts morale, teamwork, and the overall customer experience. The difference in professionalism between Ethan and Athena is night and day. Ethan carries himself the way I would expect an actual manager to carry themselves.

I had this location print out menus for my restaurant, they were fast, super friendly and I…read moredefinitely saved a bunch of money going this route, I definitely got my money's worth! I printed my menu on Jan,21 2026! Kavish and Anthony, the two gentlemen that helped me and deserve honorable mention ! I highly recommended this location specifically!

I stopped coming to this UPS Store about a year ago. I used to use them for Amazon Returns and…read moreNotary, however my previous experience was the charges any amount they like to quote. Today I stopped by again because the other UPS Store's Notary person is off so I decided to give them another try since I called them. Honestly I don't know why they're so lazy there. It's obvious that I bring my little English speaker elderly parent to update her pension benefits update which requires Notary. The chubby tall man was doing nothing and when told we need Notary the younger man have to help him get the Notary booklet. While he was walking over he asked for the Title of the Form, we gave it to him. He insisted my mom that speak little English need to know the title. He did not accept it while she was explaining it to her it's update pension benefits after his death. It's pretty much the same title, while he insisted it's the law and turn us away. It's probably because I started asking them if it's $15 per person. They are pretty much thieves there. Someone needs to investigate them and get them arrested if possible. I know I'm ranting but it's just this isolared UPS Store because I'm still using other UPS store, just to be fair.

I ship packages regularly for my business and the UPS Store is always easy to deal with. I…read moretypically prepay for my labels through PirateShip since it's cheaper, more convenient, and easier to track my expenses. Parking is easy to find in the shopping center they're in. Their employees are always friendly, helpful, and knowledgeable. They offer Amazon returns, and self service check in kiosk so you can quickly drop off your packages without waiting in line. They also sell shipping supplies, can package your items, accept USPS items, print copies, fax items, and offer notary services. They're always great to deal with and I can't recommend them any more.

I always received excellent customer service. I am treated like a valued customer. This has been…read moremy go to UPS store. There are many stores in the area, however you do get the type of service you received from this one. Melvin ,Elise, and Aneisa are amazing employees. I always smile when I see one or all of them. I know my service will be quick and handled with care.

I'd like to give a huge shout-out to Bakari at the UPS Store near my hous. He is always incredibly…read moreattentive, quick, and efficient -- he gets you in and out the door in no time. His positive attitude and great personality make every visit easy and pleasant. He consistently goes above and beyond to help customers, and he absolutely deserves a raise for the outstanding service he provides. Bakari is truly an asset to the store!

I went to return an item and there were several people in line. All of the employees were very…read morefriendly and polite, but a gentleman named Bakari really stood out. You would think the he was getting paid by the job as fast as he was moving. He mowed through that line quickly. I usually have a bad experience at other locations but I will definitely be using this one from now on.

They are the best!! Friendly and helpful. You will never get better service anywhere else!!read more

Came across this new mail shipping center located in Elk Grove. It was perfect since I needed to…read moreship a package out. They can ship via fedex and USPS and they also offer a ton of services - printing, mail boxes, notary, shredding, passport photos, custom printing, and more. I'll definitely be back.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

I thought I wrote this review already... but if not here it is. I'm so glad I reached out to them…read moreto do my banner. They made suggestions for me and produced it when they said. It actually looked really good once I hung it at my event. Not a dealbreaker, but one of the grommets came out immediately. I just never had the time to go back and make a big deal about it, because it wasn't a big deal. The benefit served his purpose. It was not super expensive, Actually it was a good deal. Would I use them again? Absolutely!! Give him a shot. Make sure you are complete with your request. Communicate clearly and concise. This will be your best way to have the best experience. They will also do the same, and provide you with what you ask for. A great product.

I had a wonderful experience with On-Line Printing and Graphics. Ben and Gary quickly responded to…read moremy Yelp request with a very reasonable quote. After confirming the best size and layout, Ben helped me print a very large, oversized family tree banner, and added a few details which made the project perfect. I highly recommend them to anyone who is looking for high-quality printing and excellent customer service!