Stopped by The UPS Store and had a really great experience. I was in and out quickly, which is always the goal, but what made it stand out was the service. The young man (Mason) who helped me had long hair, glasses, black painted nails, he was outstanding. Super polite, very helpful, and genuinely made the whole process easy and stress-free. It's not always you remember a quick errand like this, but great customer service (thanks, Mason) makes a difference. He had a great attitude, knew exactly what he was doing, and kept things moving efficiently. If this is your local UPS Store, you're in good hands. I'll definitely be back. Minus one star for having to pay $1.00 for the use of minimal tape, so much for extra service - not the fault of the individual who helped me, he was just going his job. read more

POV: You run a small business so you practically live at United Parcel Service on Warner Avenue now. But honestly... BEST. TEAM. EVER. Not only are they fast, helpful, and ridiculously nice, they treat you like VIP even when you walk in looking like you haven't slept because... small business life. And the real VIP? My dog Cotton. She doesn't think we're "dropping off parcels." She thinks we're going to visit her fan club. At this point I'm convinced she believes UPS stands for: Unlimited Pets & Snacks. Thank you for always being amazing, patient, respectful, and dog-friendly. You make the shipping chaos feel like a field trip. read more

The UPS Store - Parcels - Shipping Centers Near Me - Huntington Beach, California

Always quick and friendly. People are always nice and can even offer a smile. As for those complaining about the little charges, well nothing is free, its a business and be grateful they at least offer items you didn't think or bother to purchase yourself. Its the cost of convenience people. read more

I have been going to this UPS store for more than 10 years, everybody in that store is so quick & efficient and super super friendly. They all make me feel important and they remember my first name and they always greet you when you first walked in and call you by your first name. That is super excellent customer service!! When I need help, they're the first UPS store that I will go to. they always solved all my problems and I do not go to any UPS store but this one. Thank you so much for the good work & excellent customer service!!!! read more

Just stoped by the UPS store to drop off a return for Amazon. I was just informed they would charge me a dollar to put one piece of tape across the top of the box, so I paid my dollar and told them I would never return to this store location again and from now on, I'll be going to the other UPS store in the Trader Joe's parking lot at the other end of the street. read more

The UPS Store - UPS store - Shipping Centers Near Me - Huntington Beach, California

Please do not go this ups store bc the went me Paty $1:25 to label and bc I was send my package from Amazon I was mad .

The customer service is excellent, quick and efficient . I went two days in a row and had the same man help me. He was friendly and helpful.

Always friendly and helpful when I drop in. Passport photos were quick and easy. Super clean location

So the services are comprehensive and decently priced. But the reason I'm giving this a full five stars is because the staff are all extremely helpful! It is seldom that I see such excellent customer service. Plus they have a nice supply of Huntington Beach stickers in various designs. Just a wonderful place to go. read more

Three women working the front counter. Fast and easy to get you in and out. If theres a delay its usually a customer asking millions of questions! read more

This review isn't going to make any difference and I would give zero stars if I could . Beware of the young women with black and blonde hair at this store unless you want to be intentionally messed with. I shipped an item today and she purposely spelt my name wrong on a shipping label after I slept my name three different times. She tapped any letter on the keyboard and was intentionally messing with me. While I remained calm, this was frustrating. The store was not busy and I don't know what prompted this rude behavior but I'm done shipping or returning anything here ever again. I used to use this place often when it was located on the other side of Stater Bros and the service was nothing like this. It's sad but thankfully there are other places to ship items. If you were having a bad day, cool, don't take it out on your customers. And just an FYI, my niece with special needs was receiving this package and she can't read well, so if my name is spelt wrong she will have to be told and ruins the surprise of it all. Happy Holidays. read more

QR code return. Box tape busted during the drive. Most UPS stores would tape it for you free of charge. Cashier coldly said it'll be $1 to tape it. Hardly anybody will haul a giant package home over $1, but this store more than earned this review. read more

Very combative clerk when returning Amazon items who seemed clueless into the process

Customer service was fine, but the prices were atrocious. It costed $72 for 9 boxes. Insane.

WOW! What service! Even tho they now have Kiosk for returns to Amazon, they are still so helpful, I have been going there from day one, felt like I have known them my entire life! I drive them crazy, buy they are just so wonderfu. l I had to go to a UPS on the other side of town and was miserable, fax was down, had to wait in my car for 25 minutes because they had a paper jam, no aplogies, when they were ready , I asked them to let me know or wave me in they looked at me like I was crazy! NOT A SOUL WAS IN THERE! I was parked right in front too! The attitude was so bad, no wonder they were not busy! So it is a good day when I know there are people like the TEAM at UPS on Warner/Edinger! It is rare these days, and now I know why they ar so busy! Signed Crazy Lorilynn read more

The UPS Store - Hangs out the window to say HI to them - Shipping Centers Near Me - Huntington Beach, California

The customer service is really nice. It was my first time returning the Amazons. Definitely ll come back.

Fire lakiesha Rude No cares at all except for herself Trying to get help no one helped me Too worried about who's getting a break. read more

I brought three Amazon returns to this UPS Store today. Amazon's return instructions said the UPS store would package them in a shipping box at no cost to me. Because I still had the Amazon shipping boxes, I decided to bring them along to make it easier for the UPS Store, taping one of them closed, and leaving the other two open to help match the QR codes to two very similar items. The tubby Asian woman with glasses said it would cost me $2 to tape the two open boxes closed. I told her the Amazon instructions said the UPS Store was to package the items for return shipping at no cost to me, and her rep-lie, accompanied by awful breath (as if she was literally talking out of her anus), was that it was up to me to package all of the items, and reiterated the $1/package tape charge. I asked her "doesn't Amazon pay this store to process their returns?", and she answered, "only a little". Well, she made her last "only a little" from me for my one sealed package, and I took the other two to the UPS store at Edinger and Springdale, which is managed by a very friendly man who thanked me for the business and told me he would seal my packages before they shipped (without me asking). Edinger/Springdale is my new UPS Store of choice. read more

Beware of JT. Complete jerk. Was rude to us and then rude to the lady he helped after us. A little kindness goes a long way and this guy doesn't have any. read more

horrible customer service ever. I just wanted to pick up my package that all but I couldn't. Just over a stupid different address on my package and my formal ID read more

If I could give this place ZERO stars I would! The wait was ridiculous and you're honestly better off going to the UPS store off Beach Blvd and Edinger Ave. The elder lady at the counter named Asia Young is the notary and manager at this location and is completely incompetent, rude, condescending and extremely aggressive. I contacted UPS corp to file a complaint and was informed this location is a privately owned and operated store with multiple existing complaints. Can't believe people act this way especially during the holidays. read more

The UPS Store - mishandled package. - Shipping Centers Near Me - Huntington Beach, California

Pretty positive both cashiers had autism, cool they are giving them an opportunity but please have at least one functional person working ‍

I had a daunting task of shipping an odd sized item to my mom. In fact I stared at it for 3 months. Today I went in to the UPS store and was greeted by the staff. Charles made the process so easy. He was knowledgeable, communicative and very polite. He is definitely an asset for UPS. I hope they treat him exceedingly well. If not somebody else might scoop him up for there business. read more

I bring my Amazon returns here and have always been helped right away. If not the wait is short. If you have to return Amazon packages this is the place to go. read more

Went to drop off an Amazon return. Still in the original Amazon shipping box. Christopher said that will be $1.00 to tape the box. Is this new? If I wanted to find the tape I would have had UPS pick it up at the house for free. They have always taped them for me before, and he was snotty about it. So I had him give me a receipt, I didn't think anyone would believe me. Two big packages today, both prepaid. Easy work and he treats me like dirt, just a nasty attitude. read more

Tried to charge me $1 for tape, from a QR code return, which the provider mentioned it'd be pack and ship free. It isn't the cost, but more so the service I was very disappointed in. read more

The only UPS store I've been to that charges you to print out shipping labels and tape. I've asked for a few printouts and they came out faded. I asked the rep to reprint it and she said they looked fine because they will most likely come out the same way. I had to point out that there were faded spots all l over the pages and asked if she had another printer which she responded is being occupied. I asked for how long and she said she doesn't know. When I told her to ask, she didn't ask but reprinted it with horrible attitude. Now that everything looked fine, I paid. I hate liars and this place was really unprofessional. read more

Was rude. Had box completely ready to go and just needed a piece could have been scotch tape and was rude to put it on. I said I would pay. Wow great way to be nice to people. No smiles in this place. read more

Probably THE UNFRIENDLIEST UPS location I have ever been to. The Asian lady at the counter was so RUDE and SNAPPY. Brought back some returns for Amazon. She seemed so annoyed. Didn't know that large items needed to be in boxes. Just explain it without being so rude. Next I had to do the live scan. On my app it said my birthplace was Korea. The B had the nerve to ask me if I was a US citizen. Um, here's my DL, clearly I don't have an accent when I speak and my kid is blonde. This was just so incredibly RUDE! I will not come to this UPS location EVER AGAIN!!!! read more

I just want to say I've dropped packages off here several times and have never had a problem. The lady who takes my packages is always very kind, courteous and gives me a receipt. I don't understand why people give this place bad reviews because they show up with unprepared packages, nothing is free people. Tape and packing supplies cost time and money, just make sure your packages are properly boxed, taped and labeled, if they aren't then yes those things cost money. read more

I have never been charged for a tiny piece of tape at any ups store ever! They charged me for a tiny piece of tape which was bloody ridiculous! Never coming back here again! It's a joke! read more

Imagine complaining about tape :D amazing service! i know they get busy but they usually handle it very well and always provide an amazing experience. read more

I'm sorry but charging people for 2 pieces of tape is ridiculous. Not only is it ridiculous when they do that but when they do it in consistently. Some of the people charge to use tape to return an Amazon box and some do not. They also have lots of attitude when requiring you to pay for this tape. Horrible service! read more

The ONLY UPS store to use they are extremely helpful will recommend the cheapest way to ship your items. Have used them for years always friendly always professional and extremely fast. Vivi and her staff are AMAZING! read more

Excellent client services and clean environment. Support lical small businesses!!

The ONLY UPS that charges to put items in a bag. Amazon says rotten with no packaging needed. Amazon needs to revoke this store. If you message Amazon they'll refund you the packaging charge from this store. It'll flah the store for future issues as well. Amazon rep said there is no need to pay for the item as they just toss it in a large send out box. read more

Great service, was in a bit of a hurry to get something printed - emailed the store my pdf and they had it done quickly, efficiently and without a fuss at all! Again, was in a rush and didn't get a chance to catch the name-tag of the employee or manager who helped me out, but it was a Saturday morning and they were more than willing to help me out quick. Thanks again read more

Excellent professional service from friendly knowledgeable staff!!! Mailing packages, returning packages, fingerprint service and mailboxes!! They are great at meeting all postal needs!!! read more

I had to get legal documents notarize. This location had notary available. He was very helpful and courteous and polite. Good place get paper notarize and any help with any other mailing and printing services. read more

UPS broke 4 of 6 glass bottles, and decided to ship the package back in a different box then the original. Then the store associate Emily called me a bitch, and a cunt. read more