Thank you very much to Dante for your assistance and service. He was extremely exceptional in…read moreproviding me help with a service I needed. Although there was a little mishap that occurred with our order, they immediately helped make it right and fixed the issue. He was thorough in explaining details and expected time for pickup for the job requested. I will be returning to this location and making it my main spot! I'm very satisfied with his customer service.

Don't know what's wrong with FEDEX! They don't know which…read moreservice should each location do! They wasted my time sending me from location to the other confirming that the other location will take my package and at the end non of them took it!

They are the best! Have had a mailbox for many years. The owners are very knowledgeable on shipping…read morepricing

I have maintained a mailing address here after moving out-of-state. Mark is always helpful and…read morepleasant. Terrific location as the center has other venues I can visit. Mailbox express offers all you would get at the post office as well as MANY other services (notary, shredding, copies,fingerprinting etc.) Cute gift shop too. ALL GOOD!

We walked in on a Saturday afternoon about 30 minutes before closing time. Lucian was so…read moreprofesional and pleasant to work with and helped us with our large print/lamination job. A lot of businesses don't make customers feel very welcomed or valued but this place did. Really appreciate the kind and solid customer service as well as pricing.

I haven't been here in awhile.... And this is my last time. I happen to just stop by due to…read moreconvenience of the location at the time. The new owners have definitely raised prices which they're nickeling and dime'ing everything on top of what you already pay for. I'm huge on supporting mom and pop but charging for every little thing is excessive. Even with a further drive, I'll take my business to the aim center down bolsa chica where service is great, prices are reasonable, and I'm not nickeled and dime'd

Friendly service very clean and conveniently located at Heil and Bolsa Chica. Owner Tony is…read moregreat and they have very affordable PO boxes-overall a very good value and pleasant experience. Pls, it's a few steps to a really good Japanese Restaurant!

This little USPS store is very quick for service, usually no waiting and the guy is so very…read moreefficient and nice! He keeps a container near his counter where you can just drop your outgoing mail inside it, without worrying about mail theft at the outside mailbox.

I was honestly stressing out trying to ship a massive, heavy, and oddly shaped piece of equipment…read more I first tried UPS and the post office. Neither had large enough boxes or bubble wrap. I then found Star Box & Shipping through Google search. Not only did they have the large-scale supplies I needed, but Ken went above and beyond by offering to look at my gear and handle the entire packaging and shipping process himself. To top it off, the shipping rate was incredibly reasonable given the weight and dimensions. Skip the big chains and come here, especially if you have a complex or unique request. Ken will take care of you!

They are very helpful and friendly!! When you explain what you are looking for he offers many…read moresuggestions.

Thank you so much Chris for the wonderful service and hospitality!…read more If you need to ship out anything and you're in Huntington you HAVE to come by here to this small little store. I needed to ship out a Christmas gift to my brother and he was able to customize a box for me. I brought my own label so he just charged me for the boxes and he said he'll take care of it. Thank you so much for the efficiency and value. I will definitely stop by here again soon!

The folks here are wonderful!! I walked in and there was a gentleman replacing mailbox locks who…read moregreeted me as I walked in. A woman popped out behind the counter with the most amazing smile and welcome! She had a glowing aura around her that captivated my visit. The attention to service cannot be compared here. My transaction was to pay my rent and deposit for my community down the street and the transaction on the computer was false. She attempted to provide solutions, but we could not get there so I am headed back to the leasing office where I have got to deal with some duds. I'm so glad to have met these folks at the start of my day of folk encounters. The woman bid me farewell by saying "God bless", words you do not hear anymore and words that should be said, praised, and honored daily. I was so overwhelmed by my overall visit that I had to sit in my vehicle, appreciate my encounter, meditate and praise God, and write this review because this facility is one I don't frequent and they deserve the praise for their operation. Thank you both for showing me that real humans continue to walk this earth!!

I want to give a special thank you to Sean at the Goldenwest/Edinger location. I was in between two…read morework shifts, and Sean went out of his way (three separate times) to help me complete my tasks, to make it in to work on time. He really knew his stuff and went above and beyond to help me out. This man needs some recognition and I wish I could give him ten stars! Thank you Sean and you earned a customer for life

This place is locally centralized with a large parking lot…read more Grateful that their hours are open till 8 PM to accommodate late drop off. People are friendly, and Services was quick.

Came to HB Ship & Mail to notarize some documents, and the experience was so quick and easy! We…read morewere in and out in no time, and the lady assisting us was super nice. Highly recommend for fast service!

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.