Wow!!!! that's all I have to say. I will never go to another UPS. First, the lady in front of me was confused and asking a lot of questions and seemed a little bit overwhelmed, and I heard the UPS guy behind the counter say to her don't worry Miss I've got it all handled and she thanked him and walked out. I was next I hated to ask, but I had a very very heavy box in my car that I asked if they could help me bring it in. He very friendly said yes no problem and we discovered that my box had shifted and the item was not fitting in the box properly he patiently waited while I adjusted a few things, and I knew I was going to have to buy some tape because I ripped the box. I told him that we could both carry it in and he said don't worry I got it and threw it over his shoulder like it was nothing then as I was following him, and he already had a receipt for me and said everything's taken care of and handed me the receipt. Now that service.!!! read more

The UPS Store - Printing Services Near Me - Huntington Beach, California

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I spoke to Adrian over the phone and he was helpful and friendly. When I came in, the Manager Andrew assisted me. Parking was easy, fast and friendly service, tracking number for even standard, and costs aren't even that bad for the service you receive. Not to mention, their "standard" shipping is quite fast. Unless I am mailing a simple card, I don't think I will go to USPS anymore. UPS it is! Glad I tried them out again after so many years. read more

I want to give a shout out to Brian that works at the UPS STORE on Atlanta and Magnolia in Huntington Beach. I had international mail, a package to send, and quite a lot of shredding. He is a great asset to the Store. Excellent Customer Service . I would recommend this UPS STORE 100%.. read more

Seriously. We walked in late at 6:15 ( granted we were running from the attorneys office trying to make it on time), because of course we have jobs too and didn't whet off work until 5pm... So UPS has notary serives and closes at 6:30pm.....NOPE!!!!! We get there...and the notary "book was at the other store" - whatever And then Notary hours are to 6pm?.. Doesn't say that on the website! Just shmmsh!.. bad vibes read more

Very good service by new owners of this franchise. UPS was less expensive and faster delivery than USPS.

Haven't had a bad experience here yet and I've been many times. Location is convenient, parking is free, and staff are generally friendly.

I mailed a package to a PO Box on Decembet 11, 2025. I was guaranteed 2 day delivery and charged for 2 day delivery. Package still hasn't arrived. Called store, was told we don't have tracking service for PO Boxes, you'll have to call the USPS to see where your package is. Spoke to manager, stated he had customers standing outside the door, would call me back after looking into matter, received no call back. This UPS Store is dishonest and only cares about taking customers money. I will be contacting there corporate office, see if there main office has same sentiment as HB UPS store on Atlanta Ave. read more

Hey, there's a self-kiosk to scan your UPS packages. If you've got your stuff ready, sealed with a label, let me suggest to utilize the kiosk instead of waiting in line for the associates to do it. It prints out the conformation receipt [print, text, email] This UPS post is very nice. read more

This is my UPS Store. I ship birthday presents to family here. I print documents and copies here. I ship the stuff I don't want back to Amazon here. The staff is super helpful and friendly. They fill a very important role in my life and I never stress about the stuff they do for me. The service and the price are just right! Lots of free parking here as well! read more

I am so bummed. I have been coming here for literally years. I print documents and resumes at this location, I live close, i have never had bad service ever. Was trying to overnight an iPhone to my child and I gave Malcom all the information to ship it to California City. My child has no phone. Malcom said it was $65 to have it sent to arrive on Monday. I asked if it was less to two day it and he said not much. So I said let's just do it and I would need insurance. Malcom then said, "excuse me I am going to need you to pay attention for this part". I looked up from the text I was receiving from my cousin who had to change the date of her mother's memorial. I looked up and said, "excuse me?" Malcom then said I seemed upset and that they were uncomfortable serving me. I said OK Incan wait for the other guy. He said I would have to go somewhere else. Again, "Are you kidding me? I have been coming here for literally years. Never had an issue." He just said that he wouldn't be able to assist me because he wasn't comfortable. What happened to service? The folks here have always been amazing. So helpful when I have technical issues. I just said "ima yelp the shit outta you." And left. Seriously Gen Z how fragile are you? Am I not allowed to multi task or have sticker shock that mailing a little phone to another place in CA was over $60? If the manager sees this please know I have been a long time customer and have NEVER had an issue with any other employee ever This is about the "pay attention" then refusing service because I took issue with his attitude. He felt that because he didn't raise his voice it wasn't rude. Hey Malcom, passive aggressive is still aggressive and rude. read more

This store has the best service! They are always Cordial, so helpful, and efficient. Always have on their smiles and care about their clientele. Their the best! The employees and manager are the best in every way. I'm always happy to go there for their services. They are all customer service oriented. Thank you to a great manager. He cares about all his customers. Not seen too often anywhere these days. Thank you again. read more

I've been here several times and they are always extremely helpful. I do TONS of Amazon purchases so I go a lot lol. Adrian is always the one I interact with he always has a smile on his face every single time! I was just noticing some of the bad reviews on here from people. Time is money and if they have to do something for you they have to charge for it. It's it irritating sure. But they have to make their money somehow. I will continue to come here and tell all my friends to come here too! Keep up the good work guys! read more

This is my local UPS store. I've been using it for years to ship packages. Today I appreciated that they had 3 people at the registers, so I didn't have to wait in line. Hayato helped me pick out some boxes that would fit the multiple items I was shipping. He was kind and resourceful. He guided me so I could get the best value for all that I needed to purchase. Thanks UPS for being a nice alternative to the USPS. It helped me to avoid long lines and took care of my shipping needs. read more

Absolutely do not recommend this place. Understaffed and too busy. The employees rush you and the place is hot as hell. The up-charge on shipping and shipping materials is outrageous. You literally save 50% going to USPS down the street. The only use for this place is if you have Amazon returns to drop off. Otherwise, avoid. read more

UPS Atlanta Office I just need to take a moment to thank Andrew for his exceptional customer service skills! Whenever I walk into the Atlanta office, he's attentive, enthusiastic, courteous, professional, and friendly. I've been Customer Service for over 35 years and I know excellent service when I see it and Andrew exemplifies what I have come to know exceptional customer service . That said, all of this team is fantastic. Everyone in this office is so very professional and they treat me with respect and courtesy, and that means a lot these days. I don't always see this kind of behavior from young professionals, but when I do, it's so nice to see it. Your team members are a model for everyone else to follow. Keep up the great work you guys are a great team! read more

This is unfortunately the closest UPS to me so I frequent often, but I might opt to do my amazon returns at kohl's and just go to USPS across the street. When I work with Jin, who seems to be the manager or main person there, I'd say half the time I leave so aggravated. Most recently, He wanted to charge me for a box to return my Amazon items which don't typically require a box because that's what Amazon says. He said it was due to the quantity of item. I have never heard of that. Well, I declined it and he canceled the label. When I came back to re-scan the label with a box, the label was no longer good anymore, and I had to get a new label re-issued then and there. What should've been a quick stop, lasted much longer than anticipated and made me late for my appointment. Argh! read more

Every person who works here has been so friendly and efficient! I have not had any issues with the customer service. Great staff + decent wait times! read more

The past few times I've visited this location, the business owner hasn't been present. The employees are not professional in appearance nor demeanor-talking to one another in front of clients about sensitive political opinions. I'm ready to move on despite its great location. read more

My lovely wife and I had to mail a package to my brother in law in Colorado Springs. The staff at this location was super helpful and made the process easy and convenient. We've used this location many times and are always satisfied. read more

Charged me to print a label because they couldn't scan mine. So frustrating and petty. $1.39 just to upset someone? They print out a sticker for proof of drop off free of charge but $1.39 to print a piece of paper. It's not like I went there with nothing expecting them to do all the work. I printed my label at home (yes, admittedly it maybe didn't print well) and taped it cleanly on the box. To top off my frustration, I went out of my way to this store because the closer one had a lower rating and the first review was about them charging for a label! Oh the irony. Of course I'll go back there when I have to out of necessity and I gave them 2 stars, one extra for them being friendly about the label incident. But so annoying and unnecessary. read more

I love this UPS store! My brother in law owns a UPS store, however, this is my go to! I've done notary here a few times and the staff always goes above and beyond. They won't even charge you for the little things like printing one thing here and there etc. I recommend visiting this store for all your shipping/printing or notary needs. Thank you! read more

I was recommended to this UPS store by multiple websites saying they do ink fingerprinting. They do not. They told I should have read the fine print. I rechecked and they are indeed listed as an ink fingerprinting service provided. read more

Big shout out to the staff and shout out to Andrew for being such a big help and recommending badges for our return! I noticed that a lot of the staff take an initiative to help the customers. Thank you all! :) read more

Excellent customer service. They gave us the student discount and we didn't even ask for it! As two working college students, this meant a lot. read more

I emailed a document that I needed in a hurry to ups.com and went to the Atlanta store to pick it up. They did a great job, but it appeared to be on a lighter-weight paper than I had ordered. It turns out that the weight of the paper did not come through on their end and he ran another 50 copies for me, despite my saying that it wasn't all that important after all. Futhermore, he said that if I dealt directly with his store in the future, I could not only avoid that type of problem, but it would also be cheaper. What a find! read more

this Yelp review is LONG OVERDUE... but i would be remiss if i didn't express my sincerest appreciation for the OUTSTANDING & IMPECCABLE customer service i've received on MULTIPLE OCCASIONS... from one Mr. Jin Seo of The UPS Store (located on Atlanta Avenue in Huntington Beach). https://locations.theupsstore.com/ca/huntington-beach/8941-atlanta-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings Without fail, each and every time i've had the pleasure of being helped by this particular individual (Jin Seo); he displays the following characteristics / qualities: 1. Professionalism 2. Very Knowledgeable 3. Polite / Courteous 4. A+ attention-to-detail (also - meticulous when it comes to how items are packaged... which always has me leaving the store feeling totally comfortable and confident about my shipment!) 5. TERRIFIC personality ***this particular individual (Jin Seo) is just the epitome of how you would want to be treated by a Fortune 500 Company employee!!! (PLUS! - I think Mr. Jin is the MANAGER at this specific location!!!... which makes me feel even MORE SPECIAL as a customer!) : ) Whether there is no one in the store or the line is out the door due to social distancing protocols... if i personally see that Jin and the other fine employees at this UPS store have the lights still on... i'm there! Much Appreciated, Jin!!! - michael j. read more

The UPS Store - Printing Services Near Me - Huntington Beach, California

The workers have always been so nice and helpful towards me and my family! We feel like we can always rely on them for shipments :)

I'm blown away how Andrew went out of his way to help me today! I'm Shipping bridesmaid gift boxes and Andrew helped me every step of the way, including gift wrapping & packing my boxes! He is the best and goes out of his way to make you feel special and stress free! They provide an array of services, quick, and responsive. This is def your neighborhood go to place Thank you Andrew, your personality and detailed services/ skills don't go unnoticed! read more

They are rude, lazy, errogant. They don't seem to have any people skills. They act like they don't care if you use ups or not. They apparently don't need your business. Customer service is not a priority. read more

Not sure what's going on with the store... went over to drop off a package after opening time, nothing was open. There was a close sign on the front door and the windows, and everything were boarded up. read more

Andrew is the best. Amazing customer service & nice attitudes! will definitely be coming back :)

They are very friendly and helpful at this location. I use their printing services, quite often, especially at this time of year, Christmas time. read more

Andrew was super fast too help upon walking in. I've never shipped something before but Andrew was able to answer all of my questions and make sure I was getting taken care of. Would love to come to this UPS store next time I'm in need of service!would recommend read more

The staff there is so friendly and fast. I used to go to the one downtown, but when it changed ownership I had no where to go; then like a beacon in the dark I found this one! read more

Been a customer at this store for over 25 years! They had the caul to ask me for ID before I ever present my order. I asked why and I was told that was their policy. This is not a police state yet, almost but not yet! Will never return! read more

Andrew was extremely kind and helpful despite the store being very busy on the day I visited. Appreciate the great customer service, I recommend this store based on the friendly and accommodating staff. read more

This is the best UPS store. Andrew is the absolute best and offers great customer service- Andrew is the reason why this is the best UPS store- the customer service is amazing, and I really feel heard and helped as a customer here. read more

For the past year and a half, this UPS store has been my go to place for many different needs. I'm also very fortunate to have this be the closest location to me as well. Every time I've been in for the past year and a half, I'm always greeted and feel welcomed by the staff there. Not only have they helped me with shipping, but they have gone beyond my expectations when I need specialty printing done. Multiple times the manager at this location has under promised and over delivered with my specialty prints. My prints were done so efficiently, delivered ahead of schedule and also done with exceptional quality with very competitive pricing. Not many places have exceeded my expectations, but this store with its bright and talented staff definitely has! read more

Had qr code and instructions on how to return equipment to Frontier. Rep named Jin helped me with the process. There were some glitches in Frontier's codes etc. But Jin knew how to resolve those problems. Excellent service. read more

i needed to drop off a return and i was in the neighborhood to this location. staff super friendly! plenty of parking. will be back.