This store is a rip off. Returning free shipping from Amazon ends up costing $9. No printed…read morelabel $4, item shifts in box $3 packing, oh, no tape $2

Rude and unfriendly staff. Worst experience I've ever had at this store. Maybe he was having a bad…read moreday, but not sure I'll go back. Plus I tried calling to ask a question, nobody answered and it said the voicemail was not set up.

Each and every time I use this store I am overwhelmed by their kindness and their efforts to help…read moreme with my business' needs. I trust them and they never let me down. When you are a small business and just getting started the trust that you can develop with a support business means everything. I'm just so thankful that they're 5 miles away from me. James is the manager and he and the team treat people so great! I don't think that I could be as professional as they are. They take their time to make sure that people are taken care of. I love our UPS store.

Worst customer service ever! Returned AT&T equipment 3 months ago and kept receipt. Just realized…read moretoday that they didn't put a tracking number on it and they refuse to look up by the return reference number on receipt. Lady was very rude to both me and the AT&T lady on 3 way call.

Please delete the review I posted earlier. I was given the wrong information. The review should…read morehave been for the UPS "Hub" in Plainfield!

Sean at 2230 stafford road in Plainfield ignored my 9 calls and answered 1 where I said hello twice…read moreand then proceeded to hang up on me all because of my phone number it's very discriminatory then when confronted he LIED about it and I'm posting that conversation to social media he went from saying he didn't get any calls to saying is it the 330 number !! Dominic and the other kid was very nice!!!!! Kudos to them for being PROFESSIONALS. Rating them a two for the two kids that actually were of assistance

I was working a tradeshow and had all of my booth materials sent here. The staff was incredibly…read morepatient. One of the packages was missing. We figured it out and since it was picked up by the driver and didn't come till later that afternoon, one of the employees walked my package over to my hotel for me, which was incredibly generous of them and extremely helpful. Thank you so much. We will continue to use UPS as our preferred shipping option.

Prompt friendly service. They help me to make sound choices for my finances & provide options.read more

Stopped in to get a document notarized, and glad that it was a smooth experience. There was only…read moreone employee working and it was a bit busy, but she kept things moving as quickly as she could. We came in on a whim, so I was glad to find out no appointment was needed. Just a heads up, you do need to have a valid ID for anyone signing, which is standard but good to know ahead of time. The notarization fee was $10, which felt reasonable. The whole process was quick and straightforward once it was our turn. It's located in a strip mall with a parking lot, so parking was easy and convenient.

We come to this store for ship and returns. It's convenient for us because it's nearby. It's a hit…read moreor miss for this location, the service it depends who's helping you. We ask a question about notary and the line, the lady who's working the front was rude and not polite at all.

As usual, FedEx does a great job. The smiling agent was professional and courteous, unlike working…read morewith the Gen Z children. There is ample parking, and the neighborhood is good.

Helen was so helpful sending out my package today. Customer service was on point!! Very sweet and…read morewas super quick and thorough! Was in and out in no time

Absolutely HORRIBLE. Scheduled a passport appointment for my kids only availability was a month…read moreout. They called me 15 MINUTES before my appointment to cancel after I had just pulled my kids out of school for the appointment. Stated the only way to get in was to reschedule online again. Appointments a month out still. Absolutely ridiculous. Called and asked them to call back to figure it out and (of course) no call back.

They've had my package for 10+ days and will not answer the phone. I'm thinking about suing because…read morethis is highly unprofessional.

XPO delivered my peloton for me. They notified me each step of the way, laid out expectations, and…read moreliterally were in and out in 2 minutes. The two guys that delivered it were very personable and friendly. Covid rules were followed and I had 0 anxiety about it. Great experience.

I would give zero stars if possible for this experience; but let's continue to see how the story…read moreends. I bought an appliance package from Home Depot two weeks ago. Our refrigerator was "delivered" yesterday to our outside side patio. The company employees said, they could not move the fridge in because they could not take off the door frame. My partner and I said no problem we will do it since we are remodeling anyways. They then told us to "just buy a different fridge." That was out of the question seeing we have three boys to feed and we are not in the market for a smaller fridge. They said, fine we will come back and install it after you remove the door frame. Needless to say no one ever came back, management said they would be here at 7p that day, no one showed. They also said they could not come and pick it up until 6/28.... thats 9 days outside for a 2K dollar refrigerator to sit-outside. Oh and it rained last night. lol. Stay tuned for the update from Home Depot, since this is what HOME DEPOT uses for delivery. Maybe dont buy appliances from home depot either. UPDATE: I have already contacted your "HUB" Bryan and you said the earliest you can pick up your item is JUNE 28th. : ) Are you in the loop B?