1. The UPS Store

    1. The UPS Store

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    Livermore, CA

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    The UPS Store

    3.8 (73 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 1 week ago

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    8 years ago

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    Raj G.

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    8 years ago

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    Raj G.

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    7 years ago

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    Local

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    8 years ago

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    6 years ago

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    Raj G.

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    12 years ago

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    6 years ago

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    9 years ago

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    13 years ago

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    15 years ago

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    Raj G.

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    10 years ago

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    9 years ago

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    13 years ago

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    9 years ago

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    11 years ago

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    15 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    Raj G.

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    8 years ago

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    Raj G.

    Glad we were able to help. Hope to see you again soon!

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    10 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    14 years ago

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    12 years ago

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    12 years ago

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    13 years ago

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I do a lot of Amazon returns, they're always friendly, quick, and have those plastic sleeves for me to put my labels in.

    Mentioned in 5 reviews

    Read more highlights

    United States Postal Service - post office boxes, self ship machine

    United States Postal Service

    (133 reviews)

    Today's visit with Wilbur was 5 stars! I'm giving 4 for overall experience with the branch…read more I brought my 2 sons in today for an appointment for passports at 11 am on a Tuesday. We arrived 15 min early and there were only 2 customers in line. This is the time to come as it's usually quite a long line. We approached the window with papers in hand and the tall woman with long black hair asked if we had an appointment and told us to sit down until we were called. Right on time, Wilbur called us to the end window, took our paperwork and asked if I had photocopy of each birth certificate and ID along with the originals. I missed that part of the instructions but he said not to worry I could get copies for a dollar. He took our photos and let us check to make sure they were ok because we would have them for 10 years. That was nice of him to let us check. Entire process took about 30 min but was pretty painless. I had paperwork completed but he needed to verify everything and hand write a section for each of us, then payments to USPS and US dept of State for actual passports for each individual passport. He worked quickly and that was the time it took. I appreciated him being pleasant with us and making sure it was all correct. A very easy process and overall good experience. Otherwise, for general mailing from this branch, I've had good luck when asking for extra priority mail boxes when the rack in the lobby has been empty and overall a smooth process getting through the line. However, once in awhile the desk clerks aren't putting on the happiest face when helping. I get it, I used to work for the Fed Government and sometimes it's just not a great day on the job, but I've found smiling makes an tough day better and others smile back at you. I don't have any major complaints as it's usually pretty efficient, just not always as pleasant as it could be. I did have to deal with management at one point when a mail truck left her mail truck running and it popped out of park and drove into my new car in front of my house. It took months, but eventually got my deductible back with help from management, I've forgotten the gentleman's name as it was over a year ago. Just know the federal government is their own entity so they don't have car insurance like you'd typically deal with.

    Absolutely horrible experience at the Livermore USPS. The older Asian man with glasses was…read moreextremely rude, unprofessional, and made inappropriate remarks throughout the interaction. I had a package already prepared with a prepaid label, yet he kept insisting I pay for express shipping after I repeatedly said no. When I refused, he told me he wouldn't send my package. Never had an issue like this at USPS before especially with prepaid and prepackaged items! All he had to do was scan a QR code and take my package but made what should have been a short and pleasant experience long and frustrating.

    The UPS Store - shipping_centers - Updated September 2026

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