Everyone here was so helpful! The manager himsnshu was super attentive and helped walk me through the steps needed for my return. I was in and out so quick! I will be returning. read more

always a good and fast service when I visit. Raj is very funny and outgoing and knows how to talk with customers

Great people and very patient and helpful love this place. The printer did not work but they did everything that they could to help me print everything for school read more

I went to this UPS store # 1411 to have a document notarized. The service was prompt and professional. The store was clean and well organized. The overall experience was pleasant. read more

The employee here are nice, I like this store. Also, I enjoy the talk show did by the employee here.

We came here for notary service and visa photo. Himanshu is the only person serving customers and he is great with multitasking and very efficient. He is very attentive to our specific request and need. Really appreciate his high quality service read more

I had a horrible experience here, especially a rude lady by the name "Shital". I had gone to drop off my amazon package and i had to print my label and tape it. She asked me to buy a new tape or get my own tape from home. They force you to spend another $5 to 10. Its a disgrace for a big brand like UPS. read more

This is my first 1 star review on yelp ever. If I have to give a star. The service guy over there has horrible customer service attitude ever. Never met a guy like that. He asked me to move boxes to his left side because it's convenient for him. Also then after all the scanning he told me one of the box is not properly taped. He will charge me 2 dollars for tape for me. I refused and I asked him to cancel this item. Then he ask me to move my boxes to a designated place near the door. I asked do I suppose to do so? He said yes you have to. There is no smile on his face whatsoever. I remember I was so welcome when I went to mountain view location or elsewhere. When I go to yelp to check this store. I have never seen a place had soo many bad reviews. I also don't know why he still in business. I have been this place quite a few times. Every single time you don't feel welcome there. Yes. You don't feel welcome. Feel like you owe them something. read more

I have left a review before with how happy I am with the customer service here. As a black woman I have always felt welcome, greeted at the door and treated with quick and exceptional service. This is a good business. read more

Quick passport picture. Didn't take long and was faster than other places. Recommended.

I come here all the time to drop my Amazon packages and always get great service! Thank you to Himanshu for helping me today, in and out quick with great service! read more

Every time I have an Amazon return this is the store I go to! The team there is nice, helpful and patient as I fumble through the app.

Raj is awesome. He is very helpful. He is very good at his work. Keep up the great work. I would definitely recommend this place.

I will never do business with this store again. I was returning an Amazon package. I never removed the contents. The box was packed it simply needed a piece of tape to seal it shut. The person wanted to charge me $2 for a small piece of tape. Totally absurd!! I will drive across town rather than giving this business a dime of my money. read more

This UPS store is near to our house. We have tried time and time to go in there and do business and each time the guy is rude, his prices are higher etc. Today my husband went in to return his brothers AT&T cable box. His brother had passed away a few weeks ago. We called AT&T to see what we are supposed to do they advised us to go to the UPS store it wouldn't cost us anything. So he went the guy tried to say that his AT &T machine was down and had been down for weeks. When my husband tried to ask why he then went off on my husband. My husband left and went to another UPS store. That store was fully aware of the Newark guy and that's sad. She also said that their AT&T machine is never down read more

Pros-lots of parking. They might not lose your package. Cons-Customer Service is lacking. Very apparent from the other reviews on Yelp here. Guy working the counter makes coming here an off-putting experience. 1st experience - Guy had me put my own package that I brought next to the door, what's the point of me bringing it to him then? 2nd experience - I said "thank you." No response, so I then said "your welcome" as well. 3rd experience - Guy scans my package, then walks away, not a care given. Why do I keep coming here? -Because it's the closest one.... read more

I'm living nearby this store and I know manager Himanshu worked from longtime . I came many times for shipping and other services . Great customer service read more

I come here for notary here and Himanshu helping me for my documents notarized. Very fast and easy for me. Thanks himanshu for great service. read more

Great customer service. Himanshu was very kind and considerate of customer wait times. Gave customers tips on how to be prepared for a quicker in and out experience! read more

Very nice staff . Fast and easy service. Very helpful. Perfect location. Recommending to everyone

Himanshu was very helpful. He made the whole shipping process quick and easy! He provided excellent customer service!

They were very accommodating when I misunderstood instructions and redid a scan for me at no charge!! I am a longtime customer and have used all their services!! I know the manger Himanshu. read more

Great service very helpful staff, much appreciated. I am a long time customer and am very satisfied with their support.

I try not coming by this store for dropping my packages. The store clerk is always rude and rudhes customers without understanding the need or explaining the situation. read more

I've always had pretty good service over all at this UPS store. I visit frequently to drop off packages and I can definitely say they do their best at moving quickly and efficiently. One of the employees their has a great sense of humor and it definitely makes me smile when someone has a great attitude while working and making the best of their day. read more

Himanshu was very helpful and patient with me. I appreciate his help today and it was very quick.

Super bad service，no more this store. Thank u！They only care about the fast scanning speed, and ignore whether the package will be messed up during scanning read more

The UPS Store - UPS - Shipping Centers Near Me - Newark, California

Since the pandemic I've done 95% of my shopping online. Sometimes I have to return purchases. I use this UPS as my go-to store to drop off my return packages. Mr. Patel makes drop off quick and easy. :) read more

Very quick service, I was in and out. Had to drop off a pre paid package and I was done in 30 seconds .

Great customer service. Was willing to help me out with a package that I was having difficulty ship. Was easy to work with and guided me through the process. Will continually go back here to the Jarvis location often. Thank you! read more

One of the worst stores. The guy kept chatting to another person for like minutes. The other person seems to be his friend. I was holding a heavy package and he didn't even bother about that. read more

I was in and out within minutes - did a fax as well as mailing out documents, plus a book of stamps. They have it all! :)

Great customer service, They're very helpful and always friendly. Quick and sufficient.

Indian guy either doesn't like his job or just hates life. Not helpful at all. My tape finished while taping up a box and asked him to kindly tape it with two more swipes and he hesitantly did it while complaining just one swipe across is sufficient, when obviously the box lid was still half open and wouldn't make it to the destination. Then he pointed for me to drop the package in the front of the store (mind you my box is about 30lbs) and he just stood behind the counter with nothing else to do. Plus, $3 charge just to use the computer to print my mailing label from my flash drive. All UPS locations charge only $1 per page and don't charge for using the computer to access flash drives. Just don't come here read more

I don't have very high expectations for customer service, but the Indian man who works at this shop has been rude to me every single time I have come in for a package drop off or print work. At the bare minimum, a "Hello" would be great, but this guy is so rude every time. He always speaks in such a condescending tone of voice, and says really snarkily "you don't know this?". Like the guy literally hates his job and life so much that he's just naturally rude to customers. It's also confusing why he stores the drop off packages right by the front of the door instead of behind the counter, where they could be possibly stolen. Is that not an issue for you UPS? I literally don't know if he's just really xenophobic, but to you sir, you live in the United States, and you're going to have to get used to it. A smile can go a long way man. read more

Excellent services n customer service and I will definitely will come back. Mr Himanshu explain to me options and it was helpful. read more

The UPS Store - Shipping Centers Near Me - Newark, California

Himanshu Good customer service on notably copies and computer I do all my business on this location And personal items

I live in Newark and have used this UPS store often over the past few years. I have used their services for getting PDFs made, printing my emails, getting passport pictures taken, and mailing off packages. I always feel delighted dealing with the staff there, especially Himanshu and Raj- they are efficient, polite, and friendly. Their charges are reasonable, and quality of the work is superb. I highly recommend this place. read more

I was hoping the Indian guy, Humanchu, was gone, but he's still there. This dude is rude and not very smart- a very bad combination. The location is closer to my house, but I don't need the aggravation dealing with this guy- he needs counseling big time. read more

I just moved to this area and had lots of purchases as well as returns. I have already come to this store quite a few times, and the folks there were very helpful especially Himanshu. I'm glad that this UPS store is close by and the folks there provide great services. read more