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    The UPS Store

    3.5 (34 reviews)
    Open 8:00 am - 7:00 pm
    Updated 1 week ago

    Services - The UPS Store

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    1 year ago

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    7 months ago

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    1 year ago

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    5 months ago

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    9 months ago

    Internet was down today; not store's fault but guy there was less than helpful about possible solution. Bad customer service.

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    1 year ago

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    Teleworking during the pandemic has led me to this location for notary services many, many times. The staff are always friendly and helpful.

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    5 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    13 years ago

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    7 years ago

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    7 years ago

    Everyone here was super helpful! Definitely will be back for my shipping needs. They play great music too

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    5 years ago

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    8 years ago

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    10 years ago

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    7 years ago

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    7 years ago

    Wonderful customer service! Merlin and Patrick were very helpful and provided great recommendations. Looking forward to coming back soon!

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    7 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Quick, efficient, and as often as I come here, why does it seem like everyone likes working here?

    Mentioned in 2 reviews

    Read more highlights

    UPS Customer Center

    UPS Customer Center

    (142 reviews)

    The Chantilly UPS is the WORST UPS center. Everywhere else people rave about how UPS is their…read morepreferred service - but Chantilly is a disgrace. Packages thrown onto the front porch (we have video), always talking on the phone (I hope the UPS drivers wife gets Everything in the divorce!) and if there is a hint of weather - our packages are delayed at least a week, with daily email updates saying they will deliver the next day, but they can't seem to get around to it. How can a company like UPS keep such poor management in place. (Of course UPS grants their victims the privilege of picking up their packages - IF you pay for it. Nothing says 'we love our customers' like holding packages for ransom.) I've gotten to the point where I do my best to choose businesses who do not use UPS - which is Horrible, as it's not their fault that they will be judged by the abysmal performance of the Chantilly UPS. (Is shipping really free when your package takes 1 week to get 5 miles and you end up buying from another business in between?)

    They deserve to be a 0. All the 1 star reviews are accurate to a tee and they keep delaying…read morepackages for "severe weather issue". The snow has already been gone from all main roads and they even had my package on route to delivery where you can track their driver in live time but he didnt even attempt to deliver and went back his way. UPS Headquarters office really needs to take this Chantilly main hub down for being a bad store to represent them and replace them with REAL workers who want to actually provide customers with REAL service

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (40 reviews)

    I stopped by the place to print a single digital file! I had my own piece of paper with me too!…read more I was completely shocked by not only the fact that I was charged almost $12 for a single black and white image that I didn't like, but also by the attitude of the employee. The white lady with short hair, seems to have issues and gets frustrated and stressed over trivial things! She charged me $8 for some basic size adjustment! Literally a couple of clicks! She also has a tone that she makes feel i don't know what I'm doing! The only reason why I put 2 stars instead of 1 or even zero is because a minute later her coworker intervened and got $8 back, and went through the process again! Later that week, I received an email informing that the refund was a miscommunication, and that she was technically supposed to charge that much, which is ironic because I got way much better experience and more satisfying result at staples in that very location, for literally $0.5.

    I hate to complain, but this location totally failed us. The staff were very friendly and…read moreapologetic, but they really couldn't help, and that's a problem. We needed to get a document printed. Everything is completely automated. My daughter and I tried to figure it out, and couldn't. We asked for help, which took more time because we have to wait in line, which is ok and to be expected. Twice the staff came and showed us what to do. We did it. It didn't work. Over and over, it didn't work. When we asked for help the second time all they could do was tell us to wait for the email, that it takes a few minutes to come. It didn't so we went home in defeat, unable to print, and leaving my daughter in a jam. The emails with codes eventually did come, a whole hour after they were requested. Definitely not the few minutes it was supposed to take. This is a complete failure of the system as advertised. Again to be clear, the staff were not at fault.

    The UPS Store - shipping_centers - Updated May 2026

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