We love our UPS store! We have been using this location for many years and have always received…read morefriendly and professional service. They offer an array of helpful products, plus faxing and notary services.

I definitely prefer visiting this UPS store compared to USPS. I've never had to wait too long in…read moreline and the staff is significantly friendlier than the nearby USPS. They also have a new self service Amazon return kiosk. Usually I'm using this service or mailing packages!

Went to return my Amazon packages. There was one woman behind the counter and 5 people ahead of me…read more The cashier was great and moved very quickly yet thoroughly. I was out of the store in under 10 mins. I love that the take Amazon returns and you don't have to worry about packaging or labels. Such a convenient set up.

Good service; however, friendly, welcoming service was very much lacking…read more No smile, no welcome, no what can we do for you today. No thank you for coming in, etc.

A UPS box is very expensive, compared to USPS, but service is waay better. After hours pickup is…read moreavailable, plus lots more options. This store is especially helpful & friendly. Very much appreciate Cliff & his staff.

Walked in to have equipment returned from At&t and I was shocked at how rude the staff was, only…read morethe lady working with me. I did not get her name but it felt like returning my equipment was the end of the world. She asked for my account number (with slow service I could not access it) and never bothered to ask for the barcode which At&t explicitly says to use. She then asked for my last name with a huff and puff and repeated it loudly and as if I had the craziest last name ever and so as I typically do I spelled it out. Then does not say anything, as I am looking for my account number she hands me what seems more of a packing slip than a confirmation and says bye. Like? what was the issue lady? get another job that isn't so hard for you! :)

Review for ups I've…read morebeen consistent using UPS business services for my food truck wok n kebab at the same plaza for about 6 months. Each experience gets better Adam, Ed and Justin knows the true meaning of customer service and they have reached my expectations every time I go there. This UPS store is also very organized and well kept. Thwir service speed is even better as I print my menus there and it"s usually finished by the hour.I will soon seek other business services they provide in the future but for now, keep up the great job!!

This is a new UPS store location closer to UCF main campus. It's a normal size store and had two…read morepeople working at the front while I was there. Everyone was friendly and helpful. I have a feeling this will be a more popular location compared to the one that closed about a mile away that was north of campus.

Had a normal Amazon return and they tried to charge me for it!…read moreI showed them that I'd followed the return instructions but she told me "it was implied" that I needed to pay. Worth the drive past this store to the next UPS store, who promptly accepted the return with a smile.

Things I like- this place opens up a little earlier than other locations. They also always ask you…read moreif you want a receipt for drop offs. Drop offs with prepaid labels are free! They have some office supplies and greeting cards for sale. Things I don't like- small parking lot, which isn't their fault. Not a lot of space in their store, so when there is a line, you can't peruse the greeting cards etc because you're way back by the mailboxes. Rates for shipping are better than the post office when you send heavier objects. I haven't used them for packing and shipping but they've got two stations where you can be helped. Pretty standard UPS store but better hours and friendly staff compared to others.

Great service folks by Brother Brij Amin -he should be an example to be an UPS store franchise the…read morebest franchise in this town. Good value in the store January 10-17th 2026 week. Outstanding Brij Amin is the best entrepreneur in the Altamonte springs for the UPS Store. He should be a true example for a UPS Store how to run, how efficient he is... manage so well... Talks to the point, very concise and helpful. Today, January 17th, I had a wonderful experience with Manisha and Arifi... they were impressive. Excellent work ethics. 2024/2025 ...way back. longtime customer... from October 9th, 2023. Sebastian and Natasha are utterly amazing! Cares for good customer service Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: 5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit." "Honesty is the Best Policy "Be Truthful, Honest and Fair"

The agent more experienced "Geniva"was so rude, brash and unprofessional to the other associate…read morethat seems to be new young and learning . "She actually said to her what are they teaching you in school you have to read everything"

When I first moved here eight years ago, I wrote a review of this UPS store and whoever owned it or…read moremanaged it was just disgruntled and extremely angry monster I focus a lot on reviewing restaurants, but sometimes it's really necessary to recognize exemplary service and kindness in general From what I can tell this UPS store has been taken over by someone else over the past year or so at least and I'm happy to report that they are nothing but delightful and cheerful and kind when you go in I usually only have packages that are pre-labeled to drop off, but even with such simple actions, they are consistently showing up in all the right ways Thank you for whatever you've done to turn my perspective around of this location

They do it all it seems, and they do it well. I had to get my fingerprints scanned and was…read moresurprised to see the UPS store so close to my house was an option. I went in and was quite pleased by the level of chill, kind, and helpful service I received. The young folks running the store had things well in hand and were quick to offer me support with the device and assist me with the process when I had some issues getting it to work. So rare these days to find people who will treat you with the level of kindness and attentiveness I got from them for a routine retail interaction. Very much appreciated :)

Just had an unexpectedly excellent experience at The UPS Store, and honestly, this location might…read morebe the MVP of the entire plaza. First of all, any plaza that includes a Publix immediately levels up. Being able to knock out shipping errands and grocery shopping in one stop is elite efficiency. Add to that a United States Postal Service mail drop right outside, and you're basically running errands on easy mode. The real surprise? I went on a Saturday morning and it wasn't busy. No lines, no chaos, no stress. The staff was quick, friendly, and genuinely accommodating, I was in and out before my coffee even had time to cool down. And once I was done? The plaza browsing began. A quick stroll, maybe a stop at Family Dollar (because when you're there, you're family), and suddenly I realized I'd turned a simple shipping errand into a full-blown productive outing. All jokes aside, this UPS Store delivers exactly what you want: convenience, speed, and zero friction. If you're going to run errands, this is the place to do it. Truly, a UPS Store where dreams come true.

I always have a good experience here. The staff is always friendly and they always help me with…read morewhat I need. I complete a lot of my Amazon, SHEIN and Temu returns there. It's very convenient and the service is great. I went today again to do more returns and they were great as usual. I enjoy coming to this plaza too because there are restaurants, grocery stores (Publix), Chase bank, a boba place -that is really good (Shaka Shaka tea house) and many other places. I will continue coming here for my shipping transactions.

Stopped by this UPS while on vacation for a quick returns I forgot to do. They are a bit hard to…read moreget to during prime traffic hours but if you time the traffic lights right you can get into their small lot no problem. The staff here were courteous and super friendly. I was able to complete 4 Amazon returns in less than 10 minutes. I highly recommend this UPS location!

Soooo clean and smells good! I've never been to a UPS store that was this tidy! Kudos to whoever…read moreruns this shop! Jay was extremely kind and it was easy for me to do what I needed to do. Customer service, value and organized shop!!

Came on a Monday morning for a screening. Welcomed by Sarah, who was working solo with a line…read morealmost out the door. There was some troubleshooting issues with the printing program, but she still took care of all the customers who came through the door. She probably assisted a dozen of customers by the time my issue was fixed. Fingerprinting was easy and digital. Thanks Sarah for making it easy!

I visit this location mostly to return items back to Amazon…read more It's conveniently located on my way home from work so it's easy to stop and quickly drop off my returns as I'm passing through. For this particular service, I haven't had any issues with the staff and they have always been friendly and quick to assist me in this process. I usually ask for a return receipt and they comply promptly. This is a small store so they might be limited on services or some items usually found at larger UPS stores, but all in all, they do a good job and I haven't had any problems yet.