I'm so glad that we finally got a pack and ship in Hutto! I signed up and got 6 months free for…read moretheir mailbox service! Their prices are super competitive and their service is top notched! It's so convenient because they can compare prices for all of the different shipping company! The facility is nice and clean and it's nice to see a smile greeting me. The manager name is Duke, and he is super personable and smiley! Welcome to the neighborhood!

I was in town for an event and needed to send out a document ASAP and found this place. The store…read morewas extremely neat and organized. The manager there was attentive and helped me select a shipping option since I'm clueless when it comes to things like this. I appreciate that they even had a price comparison between FedEx and UPS and were kind enough to talk me through everything. I wish we had more pack-and-ship stores like this back home. Highly recommend this place if you ever need shipping and notary.

This location has the best staff, especially Kaylin! I needed to ship a package and stopped by one…read moremorning and Kaylin went out of her way to assist me with my needs. Not only was she patient and helpful, she was kind which goes a long way in my book. This location is also super convenient as it also allows you to grab items from the grocery store before or after utilizing their shipping/mailing services as needed.

The best service ever! Helpful staff that went above and beyond to get my paperwork notarized. The…read morestaff person even offered to make an additional copy of my paperwork since my home printer was not worked.

Such a great place to do business at. I am always greeted by the staff on arrival. Every one is…read morechill and friendly. They make it a point to apologize if people are waiting. It is an Amazon drop off location and customers are not always to nice. The owner has high standard of her employees and set a great example for them. I boycott Amazon now, but still do business there. They always fulfill my requests with a smile.

I needed to return a package to amazon and used this UPS store. I was in and out in 3 minutes. The…read moreservice is friendly and fast, or should I say phriendly and pfast. The parking was easy. I will definitely use this location for my future deliveries.

My husband and I had an Amazon return in a huge box. We parked right outside the UPS store in IH 35…read morein Round Rock. As we struggled to get the box to the door, Roxanne, a smiling employee, helped my husband get the box through the door. She also helped us with choosing the correct process to obtain the QR code to initiate the return. We were so impressed by her! Thanks to her help, we were able to return the product in time to get a refund. This is by far the best experience we've had returning anything. Great customer service, Roxanne.

A young lady with blonde hair. Very unpleasant person. I asked for some tape and she intentionally…read moreavoided my question, proceeded to give me a return slip. Then my husband asked her for some tape since I think he thought she didn't hear me, and she yelled, "I got it! You can just leave the box here." I also did notice how she told a white person hi, but didn't welcome us with the same entrance. I think this may go beyond lessons in customer service but please UPS do better. I've never been treated that way here. Ever.

Do not recommend... people were nice, but employees are paid low wages and receive minimal…read moretraining... took a box here on Saturday and watched them label it... Two days later my box shows up on my front step without a label... luckily my original label was legible from when I received the goods... I had X"d it out but somehow someway, some knuckle head delivered it to me using a 3 month old label... Double fail... I'm gonna not go here no more... had to drive 1.5 hours there and back just to hear them say... sorry

Small place. Friendly. Helpful…read more The Ups store I first went to could not print my shipping label from my phone. Ups store printers not available to use from a customer's phone either. Thankfully the Postal Annex was there to help me print my label and mail my package. Very nice place.

Always so helpful and friendly in here. Primarily use this location for Amazon returns so not a lot…read moreof interaction with staff since they put in a self service machine. But store is always clean and well organized. It's a very friendly location to visit.

Friendly staff was super-helpful with our notary services in their nice, clean, spacious store in a…read moreconvenient location.

The place is amazing and the ladies are so kind and helpful! Thank you for always being there for…read moreme! Such a great neighborhood postal annex!

This company is great! I do not live in Austin and won some items from a nearby auction, and this…read morecompany went to the auction site, picked up my items, professionally wrapped them and shipped them to me incredibly fast. Everything was so professional! Their communication was great. Chiraag Naik could not have been better to work with! Thank you again for a great experience - Todd White

felt welcomed as i entered the store. Tyler not only assisted me with my boondoggle but also showed…read moreme the way to access the information i needed. 5 stars for TYLER.

Leon, you're the best. I came in at closing one day and you wished me well with a smile on my way…read moreout. And super friendly service again today. So nice to be greeted with a smile. I really appreciate your help.