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    The UPS Store

    3.0 (61 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 1 week ago

    Services - The UPS Store

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    2 months ago

    Business owner information

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    Local

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    Photo of Jon L.
    787
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    3 months ago

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    Local

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    1 year ago

    Business owner information

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    Local

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    Photo of Ara K.
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    11 months ago

    Business owner information

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    Local

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    1 year ago

    Business owner information

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    Local

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    1 year ago

    Business owner information

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    Local

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    4 years ago

    Helpful 2
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    2 years ago

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    Local

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    5 years ago

    Super quick! Got inside the door to send my package and was out in less than a minute with receipt in hand

    Helpful 0
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    Photo of Steven P.
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    4 years ago

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    4 years ago

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    4 years ago

    Helpful 1
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    2 years ago

    Business owner information

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    Local

    Helpful 1
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    3 years ago

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    3 years ago

    Business owner information

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    Local

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    3 years ago

    Business owner information

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    Local

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    3 years ago

    Great service! This business has helped us out on many occasions! Always friendly and very helpful.

    Business owner information

    Photo of Local

    Local

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    5 years ago

    Helpful 3
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    3 years ago

    Business owner information

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    Local

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    Photo of Sid R.
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    7 years ago

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    5 years ago

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    10 years ago

    Helpful 1
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    Photo of M P.
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    15 years ago

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    4 years ago

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    6 years ago

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    Photo of B H.
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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    7 years ago

    Helpful 1
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    Photo of ARIANA O.
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    6 years ago

    They dont offer all the services other stores do. Dont waste your time here or using the email service to print your documents.

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    3 years ago

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    Local

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    6 years ago

    I was supposed to get my package today and didn't get it this the last time I'm using ups services lazy ass workers.

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    6 years ago

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    10 years ago

    Helpful 1
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    10 years ago

    Don't charge for tape . Attentive employees making sure you don't have to wait. Never go to the Ontario UPS on Archibald.

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    5 years ago

    Ricardo was on it! He deserves a raise. Multi tasking, notarizing, faxing and shipping items all within a matter of minutes.

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    Photo of Joy L.
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    10 years ago

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    Photo of Noe T.
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    9 years ago

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    11 years ago

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    Photo of Melissa B.
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    9 years ago

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    Photo of Dania S.
    338
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    15 years ago

    Helpful 1
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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I was short on time and Ishmael willingly helped get me in and out with time to spare!

    Mentioned in 3 reviews

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    The UPS Store

    The UPS Store

    (117 reviews)

    I'm leaving a very well deserved FIVE STAR review for this Chino Hills UPS store. Earlier this…read moremorning the entire Staff was so courteous while helping put my mind at ease returning an important package to a cable provider and Verizon Wireless. I had no idea what I was doing but they took the time to explain the process and every one of them on a combined team effort had me in & out within 10 minutes. I have to add the store was extremely clean and the parking here is plenty Thank you once again for the courtesy while making me feel like a VIP and doing a great job with my packages. I really don't understand a few of the not so favorable reviews here, give respect & you will get respect in return that's how I was brought up. I was warmly greeted the second I came into the store. I'll be returning to your store for any future needs as well. Joe H.

    I came here to drop off an Amazon return using a QR code, and the experience was extremely…read moredisappointing. I was told I had to put my item in a separate box because they wouldn't accept it in the original product box -- even though Amazon shipped it to me that way. This was news to me since every other UPS Store has taken my returns without requiring an additional box. When I said I could purchase one, the employee told me to grab a plastic bag/envelope. At checkout, the charge was almost $5 for a plastic bag. When I asked if that price was correct, he just nodded. I also asked if he was the owner, and he said his family owns the store. This feels like a clear rip-off and completely unacceptable. I will also be contacting UPS corporate to report this issue. I highly recommend choosing another UPS Store to avoid unexpected charges and poor customer service

    The UPS Store - shipping_centers - Updated May 2026

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