The old man with long girl hair and beard is an asshole. They give me a number to call with a…read morespecific extension number, so I call it and then he says "you have to call customer service" and just hangs up.

Fedex Office sent our non-profit a coupon for 20% off print services for orders over $100. We…read moreneeded banners made for our booth for an upcoming event. We spent $300 on banners and posters and then were told that the coupon was only good for "self printed" materials and they couldn't offer a discount to non-profits. Worse, the quality of the prints was poor and they screwed up the rasterization process leaving artifacts in our prints! The manager refused to correct the mistakes or give us credit towards a reprint. We highly recommend finding a real print shop to get your prints done and avoiding the inexperienced and unprofessional "services" of FedexOffice.

Alec was super helpful & always gets my prints done quickly. Great service every time! Appreciate…read morethe consistency.

I stopped in to pick up an item I'd purchased on-line. There is a sign right at the front of the…read morestore with a button to press to pick up online orders, so I pressed the button, and waited, and waited, and waited some more. All the time, there was one cashier, and one other employee stocking shelves. After roughly ten minutes, the cashier, who'd looked directly at me many times already, asked me if I needed help. I told her I pressed the button to pick up an online order, and told me the button doesn't work. Why she decided to wait a full ten minutes to tell me this is beyond me, but she then collected my information, and radioed to a coworker to bring me my item. The other employee fetched my item (a very large office laser printer), and wheeled it out to my car for me. In the box, it was too big to fit into my car. She said they'd be happy to hold it for me until I came back with a bigger vehicle, and I said I'd just unbox it and put it in my car that way. All the while, she seemed apprehensive, and in a hurry to get back into the store. She told me they'd need the box if I had to return it, so I said I'd collapse the box and take it with me. She then told me to "keep a close eye on it", as she hurriedly scooted back toward the store. I had no idea what she was getting at, and she must have seen my confusion and added, "...because of the clientele", suggesting that the location was in a seedy area. I got the printer and box packed into my car, and got it home safely. The printer's been fine, but had I known the location was so bad, and that the service would have been so bad, I'd never have selected this as the pickup location.

I came in with a pen/ink memorial art project, 11"x7", was going to do it on cardstock and was…read morehoping to run like 20 of them. spoke with the main operator there and I assumed my project was too small for a company that can obviously handle substantial commercial print jobs; they do anything from corporate brochures to huge signs for outdoor gear stores. they said they would do it, though. they also suggested switching from cardstock to foamcore, and they can print directly onto the foamcore, and cut to size automatically. they even helped clean up my artwork! it came out fantastic. the ink is like, 3D embossed on the foamcore, and the colors are absolutely spot on. I took a closeup photo to show off the detail but Yelp couldn't handle it. they must be broke and out of server space. super helpful folks! if you have print jobs, big or small, give them a call. (sorry didn't mean that to rhyme)

Just finished a print brochure for a client here and it turned out great. The project got put on…read morethe big 4 color Heidelberg press. The thing is as big as a freakin' train but is run by only one dude. Marissa gave us an impromptu tour of the production space on the press check and the warehouse is huge! There was enough space to park a 747 jumbo jet inside. They have been putting a lot of effort into upgrading all the machines to Heidelberg models and they are very proud of them. I can't argue with the quality because the color and layered cover images came out very well. I was most impressed with their willingness and ability to answer our gazillion questions and requests to make sure this project went smooth. From short timeline to shipping to custom gate fold, it went well. Client is happy, we are happy.

From day #1, Muhammad at Minuteman Press [Halsey] was on top of my t-shirt order. He responded…read morequickly to questions and in providing an estimate. He offered good suggestions. When I picked up my order, I was assured it was all checked, sizes and printing. This was an effortless process for me, and I appreciate the excellent service. My group is VERY happy with their tees! Cathleen

Beautiful signs they made for my business!! they did it outstanding job, and very easy to work with.read more

There's a strange phenomena in the architecture world involving the anxiety of printing and…read moreplotting drawings. Somewhere between CMYK meeting RGB and dpi meeting canvas size, the painstaking process of plotting photoshop and indesign files is enough to turn any mild mannered designer into what I can only describe as a pseudo bride-zilla monster. Add in the stress of it being a 50 - 80 square foot thesis presentation poster and multiply it by about 20 students, the horror is enough to send most running in the opposite direction. Far, far away from the mob of incoherent babble about line-weight and opacity levels. Enter Ford Graphics, who not only stepped up to the plate to help my classmates and I out, but made sure our work looked as professional as any design firm in town. They put together a package for us that included test printing, plotting, mounting our posters on foamcore, and delivering them to school before our final reviews. Everything was done with the grace and professionalism one looks for when working with a company. Fast turn around and prompt replies when panicked questions were called in only added to my overall impression of the place. Tucked away deep in NW Portland, they can be a bit of a challenge to find, but well worth the search. Because for architects, the reality is that simple pieces of paper are a big deal... they hold the images of our imagination. And true shops like Ford know you can't deny that reality... or the CMYK color model it employs.

Architecture and design geeks, relax: this is your place. As Jenny C. says in her review, they…read moreunderstand how important details as minute as pixels are to us. I come to ARC even if all I need is a letter-sized, black & white, résumé printed, and I would go to them for presentation posters without a second thought.

What great customer service at Paperjam. Kind, courteous and efficient. I highly recommend them.read more

I've worked with Paperjam Press for a few projects now, and everything's gone well. It's nice to…read moresupport a place in the neighborhood. Located on a cute section of Fremont, there are only two parking spots out front with additional free street parking nearby. Though it's a small shop, visibility to the customer area in the front isn't great, so sometimes when they're busy they don't see you right away and you have to speak up. They've been quick to respond to emails, and have a decent turnaround time regularly, with the option for a ~$25 rush fee for same-day printing. Automatic notifications go out when your order is ready for pickup. Quality has been good on the color flyers and postcards I've had printed, and I'll be looking to do a few poster boards soon so I'm hopeful those will turn out great.

Awesome, awesome work, Environmental Paper & Print!…read more We needed business cards and just couldn't handle the thought of doing the cheap-and-easy (but not recycled, local, or in any way green) option...you know the one I'm talking about. Called around and around, and finally found this shop. They printed our cards for a very reasonable price; the service was great and the turnaround time incredibly fast. We are excited to work with Environmental Paper & Print again!

Stephouse has been using Environmental Paper & Print for a while now. The crew over there really…read morecares about getting the job done right. The care is noticeable. All of our projects are beautiful and we can't recommend them enough!

Had to drop off two big suitcases before my flight and the staff got me in and out quickly. Super…read morehelpful and will always use this branch when I am in Portland now.

Day of delivery I'm home waiting specifically because I know it's out for delivery. Nothing. I…read moredecide to leave and upon going out my front door I find a attempted delivery notice thats blank except for a tracking ID. I check our Ring doorbell because I got no notification of a door bell ring. Driver arrives at my house and instead of taking the extra step of ringing the Fri kin doorbell, knocks on the side of my house as my screen door is open. Now I have to once again wait around next Monday for redelivery, probably have to sit outside my house because FedEx drivers can't be bothered to ring a doorbell. FedEx is so incompetent. Whenever I see that a shipment involves FedEx I know I'm not going to receive it on time and that's it's going to turn into a fiasco. Never have these issues with UPS!

They are always very helpful and patient. Thanks for all you do…read more I needed to print a few documents and informed me ahead of time the pricing intervals. It is was really short, but I needed to be very quick to do my tasks.

I've been in twice recently for two very different tasks, and the people working there have been so…read morehelpful and kind both times! Today, Nora helped my spouse and I walk through some same-day printing options with so much patience and humor. Thank you for making somewhat dull tasks more fun!