This posting is late, but I was here in February Martin Luther King Day, and a lot of the FedEx…read morewere closed so I went to the post net the door was open and I went in and I met Melissa. She said she just stopped by unfortunately there be no Pickup but she gave me the address of the FedEx about 15 minutes away. Since I was from the valley, I had no idea where to go and she gave me great directions the next day I went in to drop off another package since I was working up there she was very pleasant. This was a nice clean store. It had everything she did not have to help me at all. She could've just shut the door unlock it, but she chose to help me and for that I will take all my business there when I work up there this is a top-notch company.

I spent a small fortune shipping something to my daughter on Wednesday. Paid to have fed ex deliver…read moreon Saturday. Cost $37. The package did not arrive & is in Phoenix (Sat) & to arrive Monday. They are closed Sat & Sunday!!! I will be contacting them Monday for a partial refund. I will never use this business again!!

Everything was great as always. I had to make sure my payment was received by the 1st. They give me…read morethe best option and explained everything to me. Iam very confident using UPS. Everyone is very helpful.

I have truly never received such poor customer service at any other store, but this location is…read moreabsolutely awful. Employees seem to have zero decency to even say "hello, welcome in, thank you, etc." I walked in today to process returns for Amazon, and the two female employees were dead silent. I made multiple attempts to speak to the woman who helped me (just saying thank you, how's your day going, very basic things) and I've never been so blatantly ignored in my life. I understand people have bad days but I cannot emphasize enough how terrible the service is here. Bare-minimum would be an overstatement. The world is tough enough as is. Be kind, or at least be a professional employee when providing a service.

Horrible customer service!!! Needed help with some printing and the girl said she couldnt help me…read more And they charge Five dollars each time you print. They are holding my money for days!!! TOTAL RIPOFF

I visited this store yesterday and mostly needed some answers and advice. I'm retired and don't…read moreneed office supplies often anymore but I was pleasantly surprised at how willingly helpful both Shriman and Jim were. It felt like I haven't had this kind of service in years. I highly recommend them and almost hope I need to go back. I'm surprised at some other reviews b/c they even offered help when I was waiting in line. My experience was great.

I had a box to mail & asked for a piece of tape & was told I had to buy a roll. I've been in here…read morebefore & I've seen them give people tape. Every post office I've ever been in has given free tape. I had to pay $3.99 for a piece of tape. I guess I'm the wrong color ‍. This will be my last time coming in this post off. I don't support places like that. I'm also sending a complaint to the postmaster general.

The plus size woman clerk there first didn't want to sell me some smaller denomination stamps but…read moresoon told me to wait and then got some. On another visit I wanted just 5 of the new Hank Aaron stamps and she told me I have to buy a whole sheet. The same day I went to the Miller Valley branch and the clerk there sold me just 5 stamps with no hassle. Typical government worker !

The staff here has been great ...help secure and tape....very fast.... extremely helpful…read more Could not ask for more. Bob Laz Prescott Valley

Signature required package. Delivery window of 12:15 - 14:15 on a Saturday. I made sure I was home…read moreat 11:50am, driver "Neal" tracked never came close to my area and Driver never attempted the package. Horrible service.

Lost my package again. Someone there is updating the tracking with the wrong information or closing…read moreout packages before they're delivered or returned to sender. One of their employees called me and started getting aggressive over the phone. They're losing my mail and packages and getting aggressive, that level of customer service is despicable!

Horrible service. I arrived 3 minutes before 5pm, the doors were already locked to the lobby. The…read moreboxes and supplies to ship priority, which are free, are locked up. I asked if I could grab one to package tonight as I live 30 minutes away and they said no!!! Come back tomorrow. It was not 5, my time on my cell phone is accurate. Plus there was no reason to not let me have a FREE box. I am so disappointed in the workers here. We are a small town and it would not have put them out. They were still servicing customers that made it through the doors before they locked them.

Jocelyn was very helpful today with a fax I needed to send. She is also very upbeat and friendly.read more

I am extremely concerned and frankly alarmed by UPS's handling of my delivery. This was not a…read moreroutine package--this was MEDICATION that I was depending on today. Instead of delivering it, UPS marked it as undeliverable due to "address uncertainty," despite the fact that they have delivered to my address many times before. Even more concerning, there was absolutely no attempt to contact me--no phone call, no effort to resolve the issue--nothing. When a company is trusted to deliver medication, there is a responsibility to treat that delivery with urgency and care. Failing to deliver without even attempting to reach the recipient is not just poor service--it is potentially dangerous. This situation raises serious concerns about whether UPS should be handling medical deliveries at all. People rely on these shipments for their health and well-being, and delays like this can have real consequences. I do not feel confident trusting UPS with anything time-sensitive or medically necessary after this experience.