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    The UPS Store

    3.0 (68 reviews)
    Special Hours Closed
    Updated a few days ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    The UPS Store Photos

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    3/27/24 Exterior, entrance
    Lee D.

    UPS = United Parcel Service. Quality/Quantity - We mainly use this location for our Amazon returns. Other services offered - Shipping (of course), copies, printing, mailbox and postal services, notary, shredding, faxing & scanning, passport photos, etc. Self service kiosk also available. Atmosphere - Small location. Plenty of mall parking. Open 7 days a week. Monday to Friday from 7:30am to 7 pm; Weekends from 9am to 5pm. Service - Fast and friendly service. Price - Free for Amazon returns. Owner Comment - Congrats on your success since 1907. 1907 - American Messenger Company. 1913 - Merchants Parcel Delivery. 1922 - Acquired by an LA company. 1929 - Added air service. 1975 - Served all 48 states. And started an international service to Canada and Germany. 1985 - Next day air service started. 1999 - IPO, became a public company. 2001 - Acquired Mailbox Etc, Inc. 2003 - Rebranded Mailbox Etc to UPS Stores. 2019 - Drone delivery.

    The new self-service machine for Amazon returns. I didn't have to stand in line!
    Stephanie W.

    I see this store has many negative reviews, but I have been treated well at this location the four or five previous times I have been here this summer, and I am very satisfied. The first time I visited, I returned an Amazon package at the front desk. The woman who helped me was fast, professional, and polite. There was no line as well. Then next time I did the same thing with similar results, although one person was ahead of me. But I also noticed an employee helping a customer use the Amazon self-service return station, which intrigued me. It didn't seem too hard. So, on my third visit, I gave it a try. It was easy-peasy. You just: 1. scan your return QR-code 2. place your item in the supplied clear plastic bag 3. hit "print" and a self-adhesive return label prints out 4. use this label to tape the bag shut 5 drop the bag in the drop box right there 6. confirm you have done this on the screen 7. print out how you want your receipt (none, email, text, and printed copy I think were the choices). I was thrilled how fast and efficient this was. There is never a line at this machine, or at most, one person. On my last visit, just yesterday to do a return, there was a line of four or five customers waiting for the clerk. I simply bypassed all of them and went to the open self-service machine. In a few seconds, voila...I was done. Everyone was still in line, and I felt giddy just doing it myself and quickly, while everyone waited. Kind of like when I have an appointment at the blood-draw lab, and everyone else just arrives and waits in line. I go right to the front of the line at my appointment time. I am not sure why others do not do this. I guess because it is something new and they are uncomfortable trying? I am that way sometimes too still, but I try to adapt. I motioned to the next people in line to give it a try, but they declined. [By the way, Amazon has always issued me a refund by the end of the day that I dropped off a package using the self-service station, even on a Sunday, so it does work!] As for parking, it has been usually fine. One time, most of the parking places were taken, probably since there are a few fast-food restaurants nearby, but I still found a place and just had to walk an extra row. No biggie! This is going to be my go-to UPS Store in the future. It opens at 7:30 AM weekdays, and is also open Sundays. It's in a huge plaza with lots of other stores, like Walmart and O'Reilly Auto Parts, but in plaza that is well laid out with lots of parking. It is also convenient to the freeway (I-580). Traffic is not bad even at rush hour.

    Great Grandfather's school slates. One layer of wrapping and tossed into bottom of the box with no padding.
    Katie T.

    DO NOT SHIP WITH THIS STORE. I am heartbroken! If I could leave a "0" rating, I would. I took heirloom items in for packing and shipping. The clerk was friendly and understood the fragility of the items. I left there confident the box would be securely packed and shipped. But when the box arrived to its destination a week later, almost everything in there was broken. One time around each item with bubble wrap, taped, and then thrown into the box loosely. NO POPCORN. NO EXTRA PADDING TO MAKE SURE THE ITEMS WERE HELD TIGHTLY AND SECURE. After bouncing around inside the box three-quarters of the way across the United States, well you can imagine. Most of the items are shattered and broken. These people couldn't give a rat's damn. I learned my lesson.

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    4 years ago

    If you already have the printing label, well and good. If you have them print it out, ine piece or paper costs $6.30. What a joke!

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    6 years ago

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    6 years ago

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    12 years ago

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    15 years ago

    Unbelievable customer service and great can and will do attitude. An absolute pleasure to do business with.

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    9 years ago

    Friendly staff, very busy before 3 PM, but around 3 or 4 PM, it slows down. Doing business with them for 2 years and very happy.

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Everyone was outragous in prices (upwards of $60 at one place), so I called my local UPS store here on Damonte Ranch Parkway to ask for rates.

    Mentioned in 2 reviews

    Read more highlights

    Office Depot

    Office Depot

    4.1
    (18 reviews)
    $$

    Love the convenience of dropping items for Federal Express or UPS!…read moreThe service is fantastic! They are super friendly and most importantly fast most of the time!

    My favorite of all the OD's I visit! Best service. Also…read moreconvenient to my Home Depot and Safeway chores. Quality/Quantity - I come here to make my copies because the ink in all my printers are ALWAYS dry... And I do not plan to buy any more ink or printers moving forward. Don't we live in a paperless world now? Anyways, my choice is either spending 20¢ for a copy or $25-$60 for an ink cartridge for my last semi broken printer. Okay, 2 self-service machines. 1 was out of service today, as usual... And the worst part of it all was that my USB NEVER works on the self-service machines, but the team members had ALWAYS taken care of me. On my last visit, I was told that the machines are NOT Apple compatible, so I am using my Microsoft laptops for my USB copies now and they still do not work... Atmosphere - Office supply store. Clean and organized. Service - Excellent, I believe the female was an assistant manager or a manager. Helped me today and with perfect service. She actually went above and beyond! In my previous visits, the team members did the same. Price - 20¢ a copy + tax!! Owner Suggestion - Congrats on all your success and the ups and downs since 1986. 1988 IPO. 1991 Merged with Office Club. 1995 International extension to Mexico - Grupo Gigante. 1998 International extension to European and Australian - Viking Direct. 2001 Central America, El Salvador, Guatemala, and Costa Rica. 2012 Merged with Office Max.

    The UPS Store - shipping_centers - Updated June 2026

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