I don't head into the UPS store often, but it's nice to know what to expect when I do need to send a package. While there's usually lines when I stop in they always keep them moving. The staff is very helpful and I appreciate them being able to walk us through options and pricing to send items. While sometimes it feels expensive, so far everything has made it safely to its destination on time or early. read more

I've been using them for years. They just upgraded their whole entire store by moving down a few more stores Anytime I need to send something back to Amazon or I need to mail something. This is where I go. It's pretty quick and easy I wish for a PO Box. It was a little bit cheaper, but that's pretty much. The price is everywhere. read more

Charles provides outstanding customer service every single time. The store is always busy, but he remains incredibly patient, calm, and welcoming to everyone who walks in. He greets each customer with a smile and takes the time to help thoroughly and professionally. His positive attitude truly makes a difference and reflects so well on UPS. Best in customer service! read more

The UPS Store - Front - Printing Services Near Me - Sacramento, California

I wish I had gotten his name, but the young gentleman who assisted me around 4:45 PM today was incredibly professional and helpful. I came in with several pieces of mail and wasn't aware that the envelopes I selected already included prepaid postage. I asked him whether each item required one or two stamps, and he kindly weighed everything and confirmed that only one stamp was needed. Because I had several questions, neither of us realized right away that the envelopes were already prepaid. After I completed the transaction and left, he actually ran outside to let me know that I hadn't needed to pay at all. He immediately offered to process a refund back to my card. While the amount wasn't large, I truly appreciated his honesty and the extra effort he made to correct the mistake. Employees like him are exactly why I take the time to leave positive reviews. I will definitely be returning! read more

What wonderful service! Arrived a couple minutes past closing. The door was locked they were cleaning inside the store. The staff member vacuuming came to the door, opened it, said he could take my pkg (Amazon return) and give me a receipt. He did just that! I wished him a Merry Christmas. Warms my heart! Spot is located behind Wells Fargo, far end from Bel Air Markets, near Domino's Pizza. read more

Went in for a pack and mail service. Brent was my service rep and he made the experience easy and quick. He was courteous, wanted to help, and helped me select which options were a good balance of economy and protection for the contents. Exceedingly happy with this leg of the service. Now fingers crossed the parcel carrier delivers the parcel intact and on time. Thanks! read more

Good and helpful. The workers are friendlier than most UPS stores. Easy in and out as I usually just drop off UPS or USPS packages that are prepaid. As with other stores of this sort they have mailboxes, notary, fingerprinting and many other services. read more

From the customer service to the services available they have done a great job over the years, many years. My most recent visit was fast and smooth even for 1 cashier getting them in and out fast. Meghan was efficient. And over the years using them for returns, shipping stuff to friends and family, making copies and even for some faces. All items have been delivered with no problems. If you need a personal p.o. box, want to buy some boxes, shipping materials or even need a notary UPS got you covered. Parking is decent in the shopping mall. Hours are convenient and service has been great. read more

The UPS Store - Some of the services on the banner - Printing Services Near Me - Sacramento, California

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Not all UPS Stores are alike. What makes this location 5 stars are the workers! They're friendly and work hard. They acknowledge customers and work fast to help reduce sometimes long lines. Thank you Jaime, Anna, Kristina and Erica! $228/yr for the smallest mail box. Fees go up it seems every year but this location is still among the cheapest of the UPS stores box fees. read more

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Best service I've ever had at a UPS store. I've been to Natomas Crossing (garbage) and I've been to the one off Del Paso (also garbage) - this was a risk, but I had an Amazon return and it had to be dropped at a UPS store so I tried this one on El Camino. I won't go to another UPS Store again. Ryan was extremely helpful, friendly, and fast. I was literally in and out of the store in 5 minutes. Don't waste your time at the other UPS Stores in this area. Just come to this one. read more

I wish I could give this place an absolute 0 for a review. I would never recommend to get notarized by them. They charged me for the first notarization document which was done inaccurately. They did not match my name the way I put it which is why my documents did not go through saying they have to follow what is on my drivers license. The agency that needed it notarized explained they need to match my name the way "I"put it. When I went back and asked them to fix the error, they told me that they would have to charge me again. Total disbelief. The worst customer service and they can't own up to their mistake. I will not pay again for services that should have been done the right way in the beginning . When they saw my name was not matching appropriately to my DL on document that should have been addressed to me by them first hand. I should have not had to pay for it if they knew it was incorrect. What total waste of money, time and energy. Worst place to get anything notarized. I most definitely would not recommend my family or friends to come to get anything notarized here. read more

This UPS help me so much when for the first time I was taking a zoom class and I had to make copies of every assignment daily one of the employees there was named Ryan and I was having a hard time maybe in the middle of the class with printing out my papers and he just took the time to help me and just went above n beyond to support me in getting what I needed and I had to give him a shout out and this particular store for their excellent professional services and help towards me while I was going to this class n when he went on vacation the rest of the employees stepped up and supported me as well Thank You so much for your help not just with the copies but with the difficulties I was having often with getting them off of my account read more

Very helpful staff. Very small store has all the services, including a notary. Store is clean, organized, has a ton of free parking and is easy to find - Far left end of the Bel Air plaza. (Enter from El Camino at far entrance or main one. If entering from Truxel, it can take awhile to get past the grocery/StarBucks/bank traffic.) Has the standard mailing products. Doesn't stock much extraneous stuff - greeting cards, fuzzy keychains, etc. The employee who helped me went above and beyond with copying, enlarging, darkening, scanning and finally emailing my docs. She didn't give up on trying to get the result I needed nor leave me before I was comfortable doing it myself. Then she asked if I needed an printed extra receipt for reimbursement (I did but forgot to ask.) She was friendly and patient despite having to multitask between me and a sudden onslaught of customers. Four stars because they needed more help. The person notarizing didn't stop, and the other two worked non-stop the 45 minutes I was in there. This was a Saturday around 5 PM. read more

Helpful staff and friendly environment. Quick service livescan/fingerprinting and notary all at one place.

So can anyone tell me why I am literally at this UPS store and they are closed. No gone to lunch sign or anything just a regular "store hours" sign that states Sunday's 11-3. It's only 1:34. That being said when will I be able to pick my package up, since your hours stated aren't accurate. read more

Was in and out on a Friday evening in less than 20 minutes for a live scan. Staff was friendly and efficient.

No matter what the circumstances are or how long the line gets the employees here are always prompt and friendly. Thank you for such great service! read more

The people were very nice but I was appalled that they weren't enforcing social distancing in any way...and they didn't seem to mind that many people weren't wearing masks in a crowded compact store (15 people inside). A staff member led two customers right in front of me (one touched my arm)! I asked why they weren't enforcing social distancing and was told they're the one that gets the misdemeanor". I am very worried about getting sick from the trip today. They have a legal and moral obligation to keep people safe. read more

I frequently use the UPS store and I really enjoy the employees friendliness and competency, most of the time. One day, I perceived Christina to be stilted. Erica and the young man and the lady who works are Saturday are very nice. The store offers a variety of services and the staff are efficient and effective. read more

Slowest UPS store I've ever been to. Do not go here. Waited in a line outside in the heat for 30 mins. Do not go here!

The Staff are pleasant and very helpful. The amount of services provided is impressive. I have used the store for Amazon Returns many times and also for many postal needs. I like not having to wait in line like at the US Post Office read more

I have come here a handful of times to send packages and buy supplies. Every time I do, I am greeted by the courteous staff and helped as fast as humanly possible (even when there is a few people in front of me they typically get through everyone quickly and efficiently). On my last trip I needed to get something notarized and was not sure they had that service. I asked and was pleasantly surprised to hear they did, and it would only cost $10 (I have seen notary services for $20 and up else where). It took only a few minutes to get my letter notarized and letters shipped, and then I was back out the door to run my errands. All in all, great service. read more

I was in the store this a.m. The lady who took care of me was cheerful, polite and genuinely nice. I'm elderly and take longer the average customer. I don't know the employee's name (she was at the 1st station closest to the front door. Thanking her for her courtesy and patience. The store practices Covid safety - masks and social distancing. Well staffed so service is efficient. I'll be back soon. Thank you. read more

Great and friendly staff! I had an unusual box that needed packing peanuts but wasn't ready to ship out today. James, (manager), went up and beyond to help me get my package ready to ship. I couldn't be any happier!! Thanks UPS read more

I have to say over and beyond service by Jed of this location. I had a musical instrument collector item I sold on Ebay that I was scammed by a Ebay buyer. The Ebay buyer would not return nor pay for the item and claimed it was damaged and not as described in my Ebay sales ad. Jed contacted UPS for a call tag inspection to help me with my claim, he emailed the buyer and he also spoke to Ebay supervisors for me to help me get my rare item back. When it arrived back at his store. Jed and I unpacked it together and tested it out. There was nothing wrong with the item and was in great shape. This took 5 months to ship and receive back from this Ebay scammer. We had done 6 call tags for return that the buyer refused the UPS call tag instructions and after the 6 harrassment by UPS the buyer surrendered my item back. Jed stuck it out with me and he went over and beyond in service! Thanks Jed! read more

Very nice girl working but she was all alone and the line took at least 20 min. By the time I left there were 8 people waiting behind me. I guess this is what happens to attentive corporations when they franchise out their store fronts to less attentive owners read more

Busy morning for the store but the staff work fast and efficently to make sure customers don't have to wait long. All the staff were friendly and professional. The place is nice and clean. I highly recommend this UPS store for their customer service. Best customer service by Jaime. He was super nice, friendly and funny. Jaime went above and beyond to help us with shipping a christmas gift to our little nephew and saved us a bunch of money. We really appreciate it. Thanks Jaime. read more

I love this store. I always come to this store for all my mailing and notarized business.. The costumer service I get from the time I walk in and from the time I leave is the best feeling you can get. Hard to find now a days. So thank you for always having my mail and needs met Erika Erika and the other Erika lol.. can't forget about you Christina.. see you guys soon.. read more

Friendly staff. I love that they recognize and remember me every time I go in to drop off for my business. Close and convenient for me to stop in. Clean store. Never really have to wait long. Great customer service and professional! read more

Hadn't been to this location in a very long time because I felt the service had been shipped out the back door. I had to send something off today and I was in/out in less than 5 minutes. Service as soon as I entered, got the right package and labeled and on my way. read more

The staff is friendly and helpful. They don't over charge you if you mess up or print anything from their computer. They don't make you prepay for computer time debit or credit card like others do. They have cheap copy prices and mailing services. Great place to have your mailing address box because the store delivers them on time. read more

Came in to have a document notarized. The person working was kind but upon seeing what the document was (an i9) she stated that the owner didn't allow them to notarize them. Problem with that is if a person has the correct document, identification, and payment ready a notary cannot legally refuse to do any notarization. I'm not sure if the staff member just didn't want to do the i9 (being a notary I know they can be a small pain) or if the owner just doesn't care about the legality of the situation. Will not be coming back to this place. read more

Came here for notary and it was fast and great customer service. I cannot complain about this location. Notary prices were $10 per signature page. read more

Every time I come here, the service is always fast and the staffs are friendly. They will give you the best options available for your shipment. Always come here on the weekend for good service and deal. read more

Hands down the best customer service! These fine individuals are a great assets to my company and are always friendly and willing to help at a moment's notice with printing, coping or even providing stamps. I would HIGHLY recommend them if you need a box, large printing job or again just stamps they are the place to go with great rates. Thank you for all you do, you guys rock! read more

The staff is very fast and friendly. I have a great experience every time I go! Definitely recommend this store

Carina is the absolute best! We have had so many bad experiences with other UPS stores in the area but she consistently provides the best customer service. She takes her time, is meticulous, and pleasant. We will continue to come to this location even though there are stores in closer proximity to where we live. read more

Just went to mail a few boxes and am impressed by the customer service. I watched Meghan not only help me quickly but everyone who came in and called. She was super pleasant and helpful. Highly recommend this UPS location. read more

Awesome customer service here! Theresa and Catherine went totally out of their way to help me get some boxes shipped back to my office. They both should get raises!!!! read more

Walked in here the other day to get something printed from my flash drive. Soooo...I needed a computer to plug it in to and print...right....dude acted as if was bothering him and wasting his time...(no one in the store) and had terrible customer service....kept mentioning how much it was going to cost......how about a hello..how can I help you....and thank you....jErk! read more