So this is one very busy UPS store in the Lakecrest Village Shopping Center off of i5 and Florin in…read morethe Greenhaven area. It's convenient for me to stop at this store to drop off shipping packages as it's not too far from me, but it's always busy from my experience, so I try to go first thing in the morning when it opens. They also take Amazon returns here, so the line can really build up. But this time as I was dropping off, I noticed that there's a new (to me) kiosk machine thing that will scan your pre-paid label and provide a digital or printed receipt, nice. Then you can just leave your package on the counter and go on your way without having to line up in the quite long line, as this was before 9am and there was already half a dozen people in line. The store also sells lots of shipping stuff like boxes, mailing envelopes, stationery (pens, markers, tape etc.) to label and seal your mailing packages or envelopes, but all marked up in prices since they expect people to come prepared with their packages all ready to go. So if your shipping items are not ready, and you need to get some tape, yup, it's gonna cost ya. I always make sure my packages are ready to go for this reason, thank you to my wife. All in all, a decent place, but they really need 2 people to open or at least 1 more person coming in within the first half hour when the store opens at 8:30 in the morning. The line can be really slow, the staff was fingerprinting someone so the line was halted until she's done with that customer or the other staff arrives. This is not sustainable in my book.

Adj: bustlingly brisk and busy, but effectively efficient…read more This UPS store is a very busy one in the Lakecrest shopping plaza at the corner of Florin Rd and Greenhaven Dr near I-5. From before the store opens, there could already be people ready to promptly pounce upon the store to ensure they get in the head of the line that quickly grows. It's that bustling pretty much every day of the week no matter the time of the day. This used to be the only place to return Amazon items and it was really busy then, but now there are other stores to drop off Amazon returns so this UPS store is more for dropping off packages to ship, copy and printing services, and fingerprinting and other official services such as getting documents notarized. On our most recent trip here, hubby and I got our fingerprinting done here to volunteer for a non profit organization, and we came out here early one weekday morning to try to beat the crowd and we kind of did, but while we were getting our prints done, the line grew long and the only gal staffing the store couldn't get to others so we let her help a couple of people who just had to print a document or ship an item so that the line would shorten before she continued to help us. In case anyone also need to get this process done, just a heads-up that the finger printing machine could be a bit glitchy or picky, so there were a few redos of certain of our digits, but overall, the young lady who helped us was very efficient and also surprisingly calm even as the line grew and grew and grew of people who came after us. When we asked, she let us know that she's the only one on duty for the first hour or so and then another coworker would come in, I think they really need two people to open the store as surely there's always a crowd building up right away at the start of their business day. So one star taken off for that because they really need at least 2 persons at all times or at least at peak times like in the mornings, to meet the demands of the many customers. For the most part, I still think this is a good store, service is friendly and helpful. They are patient with less technical customers who come in to print documents because they don't own computers or printers or just need help in general. As for value, I'd say all of their stationery and shipping merchandise are all pretty expensive bc the items are marked up since buying them here would be a convenience, vs having to buy a shipping envelope or Scotch tape or scissors or pens and markers, etc somewhere else to get one's packages ready BEFORE coming to send off your shipment. Overall, this is a good neighborhood UPS store and hopefully their goods and services provided will continue to be high quality and attentively efficient.

I think if folks new about the Postal Annex they would be coming here in droves compared to the UPS…read morestore down the street. Same services and then some. No appointment needed for your passport photo. Drop off returns, etc. Amir was fantastic with friendly, professional and competent service. Price points can't be beat either. Thank you!

Know your shipping prices before your come in here. Quoted Shipping a $6 media mail package should…read morenot cost $24. I have no problem with people making some profit, but that's preposterous.

Once again Postal & Print Shoppe has helped the community…read more They are big supporters of youth and family activities here in Elk Grove. From Graduations, announcements and posters that are top quality and a great price. They have supported local schools by providing materials to help learning and good citizenship among students. Highly recommend.

Came in on a Saturday for a Live Scan and the two guys working the shop were super helpful! The…read moreprocess was quick, easy and I was in and out of the shop within 15-20 minutes!!

Zineca helped me to resolve the issue caused by UPS delivery driver. On the tracking, it says the…read moredriver was unable to deliver my package but no UPS truck showed up in my house. I have camera to prove it. The customer service waste my time calling and upon requesting for supervisor, customer service said the supervisor will call me back in 30mins and never happened. I thank this UPS employee that helped me find my package.

This place is HORRIBLE. I sent some very important documents to VA. They sent my paperwork Priority…read moreMail through the USPS. They told me it would arrive on Tuesday it arrived on Saturday and they charged me $9 more than the post office would have. I would have went to the post office myself if I knew they were falsely advertising their service. I WILL "NEVER" send ANYTHING through UPS again.

Employees were friendly and helpful....from the person who answered the phone when I called to ask…read morequestions to the person who helped me make colored copies. I also observed the same behavior when they helped other customers. Kudos to them. I'm willing to driving a bit further for great service.

On this occasion, the employee charged $50 for 2-day shipping on a 1oz letter. The rate selected…read morewas significantly higher than necessary for the size and weight of the item. This does not align with company expectations for providing cost-effective and accurate shipping options to customers.

Came here for a letter notarization and the ladies working were so warm and friendly. I will be…read morecoming here for all my UPS/FedEx shipping from now on. Really great little business.

I so appreciate the kindness and helpfulness this business shows its customers. The only place I…read morewill do business. The absolute best customer service!!

I had an excellent experience at The UPS Store thanks to Johnny. He was professional, friendly, and…read moreincredibly helpful throughout the entire process. He took the time to answer all of my questions, explained my options clearly, and made sure everything was handled quickly and accurately. What really stood out was his positive attitude and willingness to go above and beyond to provide outstanding customer service. It's rare to find someone who is both knowledgeable and genuinely cares about helping customers. Johnny made what could have been a stressful task simple and hassle-free. If you're visiting this UPS Store, I highly recommend asking for Johnny. He is a great asset to the team and deserves recognition for his exceptional service!

I stopped coming to this UPS Store about a year ago. I used to use them for Amazon Returns and…read moreNotary, however my previous experience was the charges any amount they like to quote. Today I stopped by again because the other UPS Store's Notary person is off so I decided to give them another try since I called them. Honestly I don't know why they're so lazy there. It's obvious that I bring my little English speaker elderly parent to update her pension benefits update which requires Notary. The chubby tall man was doing nothing and when told we need Notary the younger man have to help him get the Notary booklet. While he was walking over he asked for the Title of the Form, we gave it to him. He insisted my mom that speak little English need to know the title. He did not accept it while she was explaining it to her it's update pension benefits after his death. It's pretty much the same title, while he insisted it's the law and turn us away. It's probably because I started asking them if it's $15 per person. They are pretty much thieves there. Someone needs to investigate them and get them arrested if possible. I know I'm ranting but it's just this isolared UPS Store because I'm still using other UPS store, just to be fair.