Cancel

Open app

Search

The UPS Store

4.5 (190 reviews)
Open 9:00 am - 7:00 pm
Updated 3 weeks ago

Services - The UPS Store

Copymaking services

Scanning

The UPS Store Photos

Recommended Reviews - The UPS Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Rob G.
64
10
0

1 month ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 days ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Needed a notary. Everything was done smoothly and quickly. Just be careful if the time you go in. They can be busy....

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Patty M.
35
29
14

10 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of S B.
0
1
0

7 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Good with Amazon returns but if you want to send an international fax or print an email they are clueless.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Laura is an amazing person and helped me with my very large and heavy return. She is an angel and I am so grateful for her help.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 11
Thanks 0
Love this 10
Oh no 0
Photo of Gary N.
903
1573
108652

4 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Tabor L.
261
50
19

2 years ago

This is my favorite UPS location! Laura always provides great service and is super helpful.

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

I went to mail something so important and nervous about, Crystal was so kind, patient and helpful!

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 5
Thanks 0
Love this 6
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Amira S.
110
263
409

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 1
Photo of A R.
0
2
0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful customer service experience. The team helped with my large Amazon return when I already had thrown out the shipping box.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Notary is never there. I've called, walked in, and every time they have a new excuse. Don't bother if you need notary.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Troy A.
277
27
14

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Tom H.
1
20
0

2 years ago

Very unhelpful. Would not allow one of their clear plastic bags to be used for a return. Very ridiculous.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 5

Ask the Community - The UPS Store

Review Highlights - The UPS Store

Jackson originally said he couldn't help us that night due to the other patrons an the 4 minutes before closing.

Mentioned in 45 reviews

Read more highlights

The UPS Store

The UPS Store

4.5
(253 reviews)

I stopped in today to do a return, and once again I left impressed. Omari helped me, and Martine…read moreand Baayoron (I may have misspelled your names--my apologies!) were also incredibly friendly and welcoming. All three gentlemen were smiling, in great moods, and made the entire experience quick and enjoyable. I've been to a lot of UPS Stores throughout San Diego (work), and I can honestly say this is by far the best UPS Store I've ever visited. I'm lucky it's the one closest to my home! I also want to give a special shout-out to Kristina (or Christina--I apologize if I have the spelling wrong). She's helped me on previous visits and has always been just as kind, patient, and professional. Whatever you're putting in the water at this store, keep doing it! Every employee I've interacted with has been top-notch. Friendly customer service like this is becoming rare, and this team absolutely deserves recognition. *See, guys! I told you I'd write a glowing review! You all deserve it!*

The manager, Viri, was extremely unprofessional and dismissive throughout this entire situation. I…read morehave been getting the runaround from this store since Friday, May 15th, and there has been absolutely no real customer service or accountability. Instead of helping resolve the issue, the manager continued placing blame on the sender while refusing the package and returning it to sender herself. The constant back and forth regarding my package has been frustrating and completely unacceptable. To make matters worse, she asked me to leave the store in front of other customers. That is no way a manager should conduct herself or treat a paying customer. The entire experience was embarrassing, disrespectful, and highly unprofessional.

The UPS Store

The UPS Store

2.9
(79 reviews)

Unclear whether or not this location cares about UPS. Next day deliveries, despite dropping off…read morebefore 1230pm, have a track record of being rescheduled. Why? Who knows. The blame game goes from UPS store to UPS where neither party takes responsibility. Their drop-off times are clear, I made it with 5 hours to spare, yet next day air apparently doesn't exist unless you find a UPS distribution center; which doesn't take packages. The local location never had a pickup that day. They never called UPS to ensure proper SLAs are taken care of. Update: a corporate call reveals it was indeed scanned at this location. Emailed the receipt to the location's email. No response. Still not scanned into a truck to actual UPS. Apparently UPS stores and UPS aren't great at communicating. Filing a claim.

I run a small business and ship approx 30-50 polymailers a week. I have my items pre-labeled so it…read moreshould be an easy process but hardly ever is at this location. There is a young girl that works there that gives me push back EVERY. SINGLE. TIME about dropping off USPS as well. You accept USPS, they pick them up at 5 in the afternoon every day. I'm not understanding what the issue is. She tells me she can only take a few, sometimes half of them, etc. There's also a young man that works that that is GREAT! I would have given one star if not for him. He's kind, respectful, and does his job well. Lastly, the manager. Until today I've had very few interactions with him. Approx 10 packages were dropped off yesterday, some UPS, some USPS. They were put on the counter because it was busy and I had my young daughter. When I checked my app none were scanned so I called to verify they were in process and a scan was just simply missed. No big deal. The manager's customer service skills were AWFUL on the phone. Stating "this is all speculation" and "you're saying we didn't do our jobs!" (In regard to a simple missed scan). Well sir, it's pretty simple. You had my package and now you don't. But the bar wasn't scanned. Sooooo? Sounds like that's what happened, no? Again not a big deal I just need to know that they are at least on their way to the destination, scan or no scan. He continued to escalate on the phone without listening to any of my questions and handed the phone off to the young man that works there. As usual, the young man was kind, calm, respectful, answered all of my questions, and the issue was resolved. I wish I knew his name so I could shout him out personally. Your manager could learn a thing or two from you!

The UPS Store - copyshops - Updated July 2026

Loading...
Loading...
Loading...