This review is specifically for the in-person passport photo service offered here…read more After a disappointing experience with FedEx's online partner (RushMyPassport/govWorks), we decided to try the non-virtual option. When I called to ask whether an appointment was needed and what the recommendations were about clothing, I was pleasantly surprised with the quality of the assistance I received by phone. The young woman who took my call was courteous and helpful. At the store, we were very positively impressed by the service provided by MANPREET, who proved to be both skilled and knowledgeable, as well as pleasant. After the photo was taken, she clearly explained to us details concerning what to expect after submitting the digital photo to the US passport website. In the event that the photo was rejected, Manpreet explained that we would be entitled to a retry or a refund. Thankfully, the image was accepted on the first try and I have since received both my new passport book and card. What was also greatly appreciated was the thumb drive provided by FedEx (at no additional charge!), as we had forgotten to bring our own. TIP #1: Make sure you don't wear a white/light-colored shirt or blouse, unless you have a dark jacket over it. Otherwise, you run a much higher risk that your photo will be rejected at the time of upload or submission by mail. TIP #2: In the event that RushMyPassport/govWorks takes your money without ever allowing you to download the image you paid for--even after reaching out for customer support (as was the case with us)--remember that you have the option of doing a charge back through your credit card company.

The store had just opened and completely empty. The employee makes eye contact and sees me walking…read morein with a package, yet walks away to talk to her coworker instead. All I needed was to drop off a package that was already labeled. She insists that I use the self service area and guides me there so I can scan the package myself. Of course, the receipt doesn't print and I have to ask for assistance again. She has to go through the trouble of opening the lock box to get my package and go through the drop off process just to get me the transaction receipt. This could have all been avoided if she just did her job and helped me directly to begin with.

Amazing service when you need something done they will get it done quick and seamless! They do a…read moregreat high quality job

Fast service, easy to deal with, don't order anything online. Online come in and have them print…read moreyou out a sample. They do everything from tablecloths to banners. Go to them for all your business needs in the South Bay. Definitely worth a visit.

Fantastic quality, professional and courteous plus creative if project needs input. They have been…read moresuper helpful to me in serving print posters , vinyl banners, and more.

AMAZING! Life savers!…read more Jay was super accommodating for our last minute request for an addition to wedding invites. He was able to create exactly what we requested and had it printed and ready to go within a few hours. Great service, and wish I had found them sooner! Will definitely be a returning customer!!!

This FedEx is inside of the Walgreens at the corner of Harwood and Blossom Hill. I drove around…read morethinking it was next to Walgreens from the map but it's actually inside. You can pick up and drop off your FedEx Express and FedEx Ground packages here. It's at the photo kiosk. Very easy. They ask for your number to send you a receipt. The manager in charge was very friendly and helpful.

Avoid this location at all costs. The employees there are incompetent. Do not trust them with…read moreshipping anything of value and anything that is time sensitive. I had a very important packet to be sent Express Priority Overnight and it needed to arrive by Tuesday the 19th so to be safe I dropped my package off with the FedEx shipping counter at this location Sunday evening insuring, in my mind, that it would most likely be out the following day. Monday the 18th. I asked the girl behind the counter who rang me up, even though it is listed online as such and signs everywhere saying FedEx with shelves and boxes stacked with packages, that they do in fact handle FedEx shipping of all types and regularly and she said yes of course assuring me I am handing off my priority package to the right place. Also this is the only FedEx shipping center open on that day at that time. I make the mistake to not check in with my tracking info and just trusted that it was on its way to where it needed to be because in all my years of shipping packages with FedEx shipping centers I have never never never had a problem with them going out only ever with the driver delivering them. Without going into too much detail this package contained very important documents regarding an international travel visa for upcoming work so the folks handling the visas were expecting and needing the documents to arrive on time no exceptions. Today Wednesday the 20th I receive a text from my tour manager asking if I had in fact shipped my paperwork and if I had tracking info. I check and see FedEx .com stating it is currently at the drop off point. This can't be it's been three full days since I dropped it off. I drive to the location and find not only the young lady that helped me initially but a new woman as well and I ask for information regarding my package and why I am being told it's still at the drop off point. This is when the incompetency and total lack of professionalism and abilities begin flooding the room. They do the stereotypical "ummm uhhhh I don't know errrr let me see what????" I look to one of the shelves and what do I see but my envelope sitting. I ask to see it to confirm and yes it is my packet sitting for three full days. I ask why it is still here and they say they don't know. They aren't told when packages will be picked up. Then a third woman emerges who decides to take charge of the interaction though every time I ask her a question she tells me she doesn't know anything and she usually only works nights so she has no information or idea how any of this works. So why the hell am I dealing with you ma'am and why are you here handling the FedEx counter? I ask for my belongings back and the incompetency gets thicker and even grander than before. The third woman does not know how to scan the package to release it, she literally says the words I don't know how to do this and asks the first individual I was dealing with to help her. I ask why my package is still here and still no one can tell me why other than "because it's Express." Well that doesn't make much sense. Why are you running a shipping counter if you have no idea how or when the packages will go out? I think to myself maybe I missed a big bold sign describing the times and days different FedEx packages are picked up so I ask that question only to be told they don't have one. So not only do the employees not know anything, they also don't make it known to the public that just because you drop off your package and pay them that doesn't mean it's actually going to go anywhere. If you know that Express Priority Overnight is not going to be Expressed Prioritized and Overnighted then you should tell people that so they can make the proper considerations for this. Do not sell yourself off as a trusted FedEx shipping center because you are not and you should not be trusted with anything greater than a child's postcard to his imaginary friend. I am now stuck trying to save my job because of this and these people. Celery there were many instances in this whole ordeal that I could have and should have done things differently starting with never setting foot inside this location and trusting these people with something as importance as this that's on me. So the purpose of my long winded overly detailed one star review is hopefully saving someone in the future from the same screw up and nightmare I am currently in.

Better than I expected. I got it in a few days. Banner looks great. Price was reasonable.read more

I came to Capitol Printing and Copying after they were recommended to me. I needed to make copies…read moreof my college diploma and nursing license to send to my family overseas. The staff were able to help me quickly, and I was in and out within 5 minutes. The copies came out high-quality and the price I paid was very reasonable.

I went to get some business cards, and it was done professionally and very fast service.read more

Efficient and clearly they know this business. Three part forms nothing but a snap! Yes! It's local…read moreso I want to support them as well! The forms came out great and I'm on my way

Leaving this review in hopes that prospective customers have a better understanding of the services…read moreoffered and what to expect when shopping at this location. First and foremost; Staples print and marketing IS NOT capable of offering immediate, full-service production. The production window for ALL orders is 5 business hours, with the option to pay an express fee of 20% for within the hour, which is the fastest turnaround they can provide. Photo printing under the size of 12x18in IS NOT offered. Staples is not a photo center. Orders via email are NOT offered. UPS services are limited as Staples is not a full affiliate; QR code drop offs and comcast/at&t drop offs are NOT able to be accepted by Staples and must be dropped solely at a UPS owned and operated location. Amazon returns are the lowest level of priority for the front end associate as they DO NOT generate ANY revenue for the store whatsoever. Other reviewers complaining about slow Amazon, here's your reason. Amazon does not pay staples, especially not on a per-return basis. Labor hours for staff are strictly regulated and cut increasingly each week, hence other reviews regarding lack of staffing. To be clear; the location is staffed. Corporate simply refuses to staff it fully. Each staff member here is tasked with doing the jobs of 4 people by themselves. They do their damndest, so everyone please bear this all in mind before deciding to lose your cool with a 23 year old retail worker.

Stopped by my local staple store today to return some of the Amazon packages and was so excited to…read moresee they now carry full party supplies -- balloons (inflated!), birthday cards, gift cards, and even fun balloon add-ons, just like Party City. I absolutely love seeing local businesses grow, and this makes party planning so much easier. The customer service here is always amazing -- friendly faces, kind energy, and such a welcoming vibe every time. So grateful to have this place close by. I'll definitely be getting all our party supplies here from now on!

Second time coming here. UPS decided to drop my package off here instead of ringing my door bell,…read moreit happens. Anyway, had to grab my package from Postal Care and as annoyed I was at UPS, Postal Care service was awesome! The guy who helped me is so pleasant and nice. Considering it was Monday, he definitely didn't have the Moody Monday's lol! He had such a good vibe, helped me quickly, the store was clean and lots of parking. Overall, I'd definitely come here to ship my packages.

I've been using this place for many years and always feel welcome when I walk in! Incredibly…read morehelpful and know their business well. If you're looking for a nice family run business that takes good care of customers, this is the place!