I arrived at this location for an online appointment I'd made for notary services. The only issue was that I had made the appointment for a different location and only noticed when I'd arrived, in the parking lot. After cancelling the appointment I'd made, I went inside this location anyway with my document. It was not busy inside at all, which is probably why one of the two women working there were able to help me immediately. A few minutes, some pleasant small talk and $15.00 later, Nadia had notarized my document quickly and professionally. Very pleased with the service and the location is convenient with ample parking. I will be sure to use their notary services again, though will likely try to make an appointment online (at the RIGHT location,) just in case they are busy when I need the job done. Thanks, Nadia! read more

The UPS Store - Shipping Centers Near Me - Signal Hill, California

I've been coming to this location for several months now, mainly because they have a convenient Amazon return kiosk -- and I make Amazon returns pretty often! When I'm unable to use the kiosk, the employees are always friendly, patient, and very helpful. Last month, I also used their notary services, and it was such a smooth experience. I booked an appointment online, arrived a little early, and the staff member who helped me was so sweet and got everything done quickly. The notary fee was $15, which I think is very reasonable. I'll definitely be coming back here for any future notary needs or returns! read more

I would have like to be able to give 5 stars because the one on one interaction was great. She provided excellent customer with a smile. Polite, friendly and helpful. But here's my problem. I did a Happy Return with a quite a few items. But instead placing them in the happy return bag she left them on the counter and walked away after the transaction. If one of the items falls or the separate packages gets mixed up it delays or stops my refund. My only suggestion for better customer service for Happy Returns is to bag items immediately. read more

The UPS Store - The items left on counter unattended. - Shipping Centers Near Me - Signal Hill, California

Everyone is so nice! I love coming here and being greeted by patient and kind people. Usually come for my Amazon returns. Lines get long, but you can always go to the convenient kiosks. Always prefer UPS over Whole Foods or Kohls. Hours are reasonable. Store is tidy. read more

I go to this store all the time and they are fast, helpful and friendly. The staff are very nice and I 've been here more than 20x and their service is phenomenal. read more

Omg! Came in today to drop off an amazon package and DANIELLE was the best! Her customer service is as great! She's also great at handling multiple customers at a time! Which I find quite impressive! Wanted to come on here to say how awesome I think she is! It's rare to see genuinely good customer service these days. And she has definitely got it! Thanks Danielle! read more

Tom the store manager deserves an A+++ for customer service. I was having a rough morning (even cried alittle) and he remained patient with all my needs and had me leaving with a smile. Thanks for the great service!! Highly recommend this location. read more

Picking up my redirected delivery from here was the best experience I've had at a UPS store. In addition to being friendly, they knew which package was mine right away and offered to help me get it to my car. The location has great parking too. read more

They were very helpful, friendly and capable. The owner was there and he was clearly interested in making sure that his store was top notch, it is. This is a great location. read more

Dude they need to open all weekend But they accept us post mail! Boy this centre is busy Theres always a line too Has to be long for someone else to come help read more

The UPS Store - I'd like to buy a T For every ing - Shipping Centers Near Me - Signal Hill, California

The customer service was great. I needed to get my passport and recommended how to stand to meet the requirements.

The 2 female staff are very courteous, very respectful and very friendly. The services that I need (email, print, notary & fax)was done so fast. The price value for everything is very reasonable compared to other stores. Even Diana offered me a folder or an envelope for my documents because it's raining at that time. The store are very clean and organized.Thank you read more

Quick and easy return drop off right next to Costco. Such an easy spot. Plenty of parking and a breeze right after getting gas and groceries right around the corner! read more

I'm grateful to have this terrific UPS store. The location is convenient and easily accessible. The owner and his team are professional, knowledgeable and kind. I have seen many other businesses come and go quickly at this location. I hope that this wonderful UPS Store will be here for many years to come. read more

I come here when I need anything notarized. The notary here is knowledgeable and kind! Highly recommend!

This is a fairly  new store and I was in need of passport photos quickly. I called them to see how long they're open. The gentleman with a British accent was so helpful. Got there before they closed and they were so helpful. A few days later I had to mail a package out and  it needed to be there by a certain time. The address had to be specific and Chase was real patient. I'm not a stickler for much but this was going out on behalf of my work. Third time was the charm. Joe is Great owner and great staff. This my go to UPS store now when in the area read more

Omg this is the best ups store ive ever been! The guy is very helpful! Some places they make me have more anxiety but the guy was so compassionate and kind and patient. read more

EVERYONE IS AMAZING AT THIS UPS STORE!!! Friendly, helpful and great customer service. I've been here several times and they are the best.

The people working here are so wonderful! I was using the location off Lakewood and after a couple tries realize the person working there is the worst (check the reviews!) I opted to try this location. I am so happy I did! The folks working here are patient, friendly, welcoming and quick. I will forever drive out of my way to visit this location for all my shipping needs! Keep up the great work!! :) read more

I am so grateful for Aaron and the UPS store for helping me package and send my items to loved ones - in the most cost effective manner possible. He was so efficient, kind, and patient with me! I even thought I left my keys in the store and he was kind enough to help me look (the key was in the car!) I'll definitely return to this location for all my shipping needs. read more

Great customer service! Great location! Great prices! I shipped 5 medium Home Depot boxes to texas and they arrived safely in 2 days! Faster than driving them myself! read more

There's not a lot of traffic at this UPS store. They're professional, reliable, and efficient! My go to to pick up and drop off packages!

I've been to this location a handful of times and I've always had a welcoming and easy experience thanks to Joe and Aaron!!

This place is the best! Diana and Aaron are the sweetest! They understand the value of a customer!

I went to drop off a very expensive package that I needed delivered ASAP. The clerk was very nice and seemed helpful. I Was assured that if I paid the extra fees the package would be at my destination Monday morning. Monday evening and the package is still in the shipping center and won't arrive until Tuesday. UPS would not do anything in terms of at least reimbursing the extra shipping costs. They told me the label was not even created until 3pm and given to the carrier to go to a facility at 5pm. The cut off was 2pm I am told. I went early to avoid exactly this situation. Needless to say I won't be using UPS or this specific store ever again. UPS ended up trying to deliver my package Tuesday morning before the business was open and almost tried again Wednesday until I called their Customer Service and asked that they try again the same day if I am paying for Next Day delivery. edit 5/11/2021 adding some clarification added a star for the employee being nice and the owner reaching out to try and correct the situation. read more

Needed a local mailbox for my business. This location is great and the staff is wonderful. They always remember me and have any of my packages ready for pick up. It's always clean and everyone is friendly. Great spot to have a local box and sage spot for all package deliveries. read more

He was so nice one of the sweetest person ever he had time for me he helped me out so much very considerate I had the worst day but he made it into a great day I totally forgot his name but he wears glasses very nice gentleman I'm so grateful for him. I will really appreciate him so so much I just want to say thank you he was calm . Also he was multitasking taking other customers and dealing with my extras it was amazing amazing service. read more

This is my local store and basically my printer because.... I don't have a printer. They've also helped me with Amazon returns and some sensitive shipments. Very helpful and accommodating team here - feel like they hire on-top-of-it and conscientious people. Shout out to the new guy Chase who basically got a whole training thanks to my high maintenance requests the other day. Also they have a reeeeally cute collection of greeting cards for the same price you'd see in a drugstore. read more

Great customer service! Brand new UPS store recently opened in our neighborhood in Signal Hill. The owner is super helpful. Totally recommended! read more

The UPS Store - Shipping Centers Near Me - Signal Hill, California

This location is amazing :) , they are efficient in getting returns and shipping out, the staff go up an out of their way for you I recommend this location to everyone they are the best!!! read more

Great store for everything especially Amazon returns. Joe went out of his way to help me with a little glitch I had and I so appreciated his quick on the spot help! read more

This is my go to UPS even though I have five more of their locations closer to me because of the customer service and all my questions are answered without attitude read more

10/10 this place is a hidden gem tucked away in the parking lot next to Home Depot . I live 4 minutes away from the UPS store by my house but I drive a good 10 minutes to come to this one every time I need something done ! I'm always in n out really quick and the staff as well as the owner are always very helpful and nice so it's fully worth the drive for me . Thanks for always being helpful and nice . I appreciate you . read more

Great customer service! Appreciate being able to drop off my Spectrum equipment here as well as taking care of my mailing/postal needs! Thanks! read more

Staff is not helpful, they have new people including one boy that treats people like he's doing favors without collecting a pay.

Enjoy doing business with this location/store. It is always a pleasure, great people.

I've been coming to this store for a couple years now. Never had a chance to leave a positive feedback. They're great. Consistently good customer service. All of the people who work here are helpful and courteous. Not a lot of places have an overall good score in the customer service area. I came into this store at 6:25 pm. 5 minutes away from there closing time. Was greeted promptly and was taken care of in less than 2 minutes, all the while being very friendly. There's an older gentleman who works there who is also very helpful. Actually, all the staff is patient and helpful. Before I didn't know how to return an Amazon package, but they were so helpful and made me feel at ease. Very thankful for this store. read more

I highly recommend this UPS store, they are quick, and at a convenient location. I went in to get some documents scanned & digitized, the gentleman that helped me was very knowledgeable and helpful. I've also had several packages sent prior to this visit and usually no wait, quick in and out. Thank you! read more

I'm so glad I discovered this store. The owner saved me some money and helped me with my parcel. Highly recommend!

The best UPS Store I've visited. Very helpful staff, quick visit, lots of parking, and open earlier than some other locations in Long Beach.