I've been using the fishers postal annex for my post mail box through PostScanMail for 3 years now…read more The staff here is great. There have been a few mail issues over the years but all I have to do is call them and they immediately work through the problem with me. When I come in they are always super polite and helpful. And for those local the store can do just about anything. Think of it like a UPS store and Kinkos. If you're traveling a lot, the post scan mail membership is very convenient. When you get mail it gets scanned in and sent to you. You can then shred/recycle it, forward it on to somewhere or pick it up when you return. Overall I think they are a little more expensive than going direct to USPS or the other carriers but it is in a convenient location and the service is always good.

Great service! Ray was awesome help and very friendly. Needed printing and it was super quick.read more

Good convenient location but the service is half and half. If the manager is standing near the…read morecounter things go smoothly and there are a couple employees that really stay on top of providing good service, but during this visit I had a drop off for a return and during the middle of helping me the rep hopped in a conversation about sports betting with the next counter. Very frustrating since I was in a hurry.

There is a woman who works there who has the worst customer service I've ever experienced. I made…read morean appointment through their website for passport photos and showed up with my children and she asked if it was for me or them and when I said both she said that she feels like the lighting won't work for them and it wasn't going to happen and I can find a new place to do them. Then when I asked why they would allow for appointments online she simply ignored me and asked for the next person in line. She made it so awkward even the people who were there were shocked at her response to me with my young kids. I'll file a formal complaint but I'm still blown away that she could choose to say that the lightening wouldn't work when she found out she would be taking a child's photo for passports..... super disappointing.

Employees very friendly and helpful. A nice variety of cards and other small souvenirs.read more

Came here for live scan fingerprinting. Was taken back quickly and got it all done within 5…read moreminutes. Quick, easy and the gentleman with the fabulous mustache was so helpful and friendly. Made my visit a pleasant one.

I love this UPS store. Jenn and her team are AMAZING! They are friendly, entertaining, and all…read morearound make the printing and shipping business fun. I will always come back so long as they are around!

I needed business cards fast. This store made them in a few hours. The file I sent wasn't what the…read moretype they were used to, but they managed to rework it so it was what they needed. I was grateful that I didn't need to redo my own file, and that they were so quick.

What a wonderful establishment! I received a warm welcome, there's a coffee and tea station with…read morecomfy seating. I was helped immediately with my appointment needs, everyone is super warm and friendly. It looks like there are other small businesses running from this office and they all appear to be Black-owned! It really is a "one stop shop" for lots of different things, they advertise pack&ship, fingerprinting services, virtual mailbox, promotional products, notary and more. I was here to renew my TSA precheck and the process could not have been smoother. Thank you, I will be back!

The TSA here is joke! We have been here for 2 hours past the appointment time and the TSA man had…read moreto go to lunch, then an extended lunch, then a family emergency. He is always almost here and then never shows up. The manager is very unprofessional and wants US to feel bad because we are upset that the lobby is full people waiting for the guy to return and looking for answers as to when can expect to be seen. Do not come here for TSA pre-check. Would give them a zero if I could!!!

Fast friendly and didn't show pressure with a busy store each employee worked fast and quick to get…read moreeverybody helped and out the door even helping each other out was a good show

incredibly expensive and very rude unprofessional staff. Expensive shipping. Use post office as…read morecheaper option

Every time I need services here they are busy but workers are very efficient and knowledgeable.read more

I have used this store for well over a year without incident. Today I had a concern about a package…read moreI'm suppose to have received but didn't (I have a PO box). I am always nice and respectful and enjoy dealing with the staff. I had been directed to speak with Emily. She immediately was rude and confrontational. I told here that was inappropriate and had to leave as she persisted. If there was a mix up somehow I would let it go. What is not okay is to be treated this horrible and disrespected. I am owed a sincere apology and will be contacting UPS as this is a franchise.

I've shipped here many times and it's always been great service, quick and easy. They even have a…read moredrive thru, which is perfect for moms on the go. Bring your package, they give you multiple options and rates to pick from.

Rude service every single time. The two ladies are very rude, not helpful, condescending! Today…read morewas the last time! You should not be afraid to walk into a business! They act like you are stupid and you are bothering them!

After going to the previous location a few times, I recently made it to the new one. The space is…read morenew and shiny and very nice. Service is always hit or miss. Sometimes they're friendly, other times, not. I placed a print order online and whoever originally helped me was attentive via email, but I had to follow up for the status of my order. Everything was printed correctly and I was happy with the order. I also find pricing is reasonable for most printing services.

Chris was the best helping us printing a label. He made sure we were taking care of from start to…read moreend.