Great customer service for a complete one stop shop for packages, Amazon returns, notary services,…read moreand additional things like fax, etc. If they have a service that you cannot find, ask the customer service representative and they will be able to help you out, they have helped me out with that prior.

Was here literally right now, and i cant tell you his name but guy with glasses definitely the…read moremanager, SAVED MY LIFEEE!!!!!!!, needed to ship phones for a customer whose already very upset and was down to almost nothing in my account blessed me and helped me help my customer!!!!! I've never been more grateful for another soul in my life, this is where you should bring your business!!!!

If there were 10 stars, this center would earn every single one! I've been using this AIM location…read morefor several years, and they have never let me down. The staff always knows exactly what needs to be done, gets it done quickly, and consistently finds me the best mailing price. Friendly, efficient, and reliable every time. I highly, highly recommend them!

Didn't realize this AIM Mail Center spot was part of Amazon's package pickup network. I can't get…read moreAmazon packages sent home because I'm never home (work) in time to get my stuff before package thieves claim them, so I've been utilizing Amazon lockers lately, especially with the nearby Amazon Fresh store in FV closed now. My usual Amazon locker was full, and AIM Mail Center popped up as a Amazon Counter. Cool! Once I received my package-ready-for-pickup email from Amazon, I made my way over the following morning to get my package. The store opens at 8am sharp - and the guy was on-time. He was friendly, prompt, scanned my email barcode and started to sort through the pile of packages behind the counter. No lines. No wait. I was in and out in a matter of minutes. In addition to Amazon package pickup services, there's a few walls of PMB (private mailboxes) - which are sorta like PO Boxes, except they can prob accept Fedex/UPS packages for you in that the USPS can't. Assortment of greeting cards, display signs, mailing supplies, copy machine services - you can even get your keys cut here. Not sure about the prices, but I imagine the value is that you can avoid the crowd at the post office if you ship here. Plenty of parking upfront depending on time and day - it's in the busy Albertson's shopping center with like 7 Kei Concepts restaurants.

Thank you so much Chris for the wonderful service and hospitality!…read more If you need to ship out anything and you're in Huntington you HAVE to come by here to this small little store. I needed to ship out a Christmas gift to my brother and he was able to customize a box for me. I brought my own label so he just charged me for the boxes and he said he'll take care of it. Thank you so much for the efficiency and value. I will definitely stop by here again soon!

Chris and Maria are the best in the business. I ship eBay items weekly and they take great care of…read moreme. Packaging is top notch, every buyer that I send expensive crystal to raves about how good it is. Great family owned business that I will support for ever! Their employees are awesome too!

I get all my printing, large or small at this Staples. It gets done right the first time and at a…read morefair price. Lucas has helped me tge most and he is nice and knowledgeable! He wastes no time get me taken care of so I can move on.

I came for the TSA pre-check enrollment. I knew from the other reviews that it was in the back of…read morethe store but which side? I chose the right side which was wrong, we got redirected to the back left by some staff up front. When we got to the kiosk there was nobody around, so I headed back up front to find someone. Just as I reached the front, two employees said "are you here for TSA pre-check?" What a nice surprise that the staff we had talked to earlier had given a heads up to their team members. An unexpected touch of good customer service. I had done my pre-registration online for Idemia, but unfortunately this place uses Clear to process the enrollments, so I had to start from scratch. Luckily there the helpful young man assisted every step of the way. Scanning documents, helping with fingerprints, answering questions, processing payment. All in all, very painless.

I was honestly stressing out trying to ship a massive, heavy, and oddly shaped piece of equipment…read more I first tried UPS and the post office. Neither had large enough boxes or bubble wrap. I then found Star Box & Shipping through Google search. Not only did they have the large-scale supplies I needed, but Ken went above and beyond by offering to look at my gear and handle the entire packaging and shipping process himself. To top it off, the shipping rate was incredibly reasonable given the weight and dimensions. Skip the big chains and come here, especially if you have a complex or unique request. Ken will take care of you!

They are very helpful and friendly!! When you explain what you are looking for he offers many…read moresuggestions.

Had a great experience here. Kathy set me up with a mailbox...the process was quick and easy…read more I def recommend you come in for all of your mailing and mailbox needs! Thanks Kathy :)

I waited until my final day of mailbox service to post this review because I was genuinely…read moreconcerned that raising additional concerns beforehand could negatively affect my ability to access my mail. After more than 10 years as a customer, my mailbox was terminated within hours of sending a professional email simply asking what was going on, how long I should reasonably wait, & trying to understand why employees repeatedly failed to open during posted business hours. During an in person discussion the following day, before hearing my explanation, the owner immediately asked me to hand over my phone, which I declined because it is my personal property. I was not rude. I was trying to access a service I pay for. The timing of that decision speaks for itself. Ironically, the employee later apologized & said he would speak with the owner on my behalf. I have been a mailbox customer for over a decade. Under prior ownership, service was reliable & professional. Since the ownership change, there has been a decline in consistency, communication, professionalism & frequent staff turnover. I gradually found myself coming in less often, grabbing my mail & leaving quickly to avoid unnecessary interaction. Here is my experience: April 14 Arrived at approximately 9:00 AM, their posted opening time. The employee did not arrive until around 9:20 to 9:25 AM. I gave grace. He said he had been involved in an altercation before arriving. April 18 Arrived at opening. Gates were still down. No staff present & customers were waiting. I had to get to work, so I left. Unable to access my mailbox again. April 20 Called to confirm that someone would be present at 9:00 AM the following morning. I was told yes. April 21 Arrived at 9:00 AM, the posted opening time, & waited until 9:45 AM. No one ever showed up. During that time, I watched multiple customers come to the door only to find the business closed. I called & emailed because I needed access to my packages & had planned my morning around their posted hours before work. I was trying to find out how long to wait. The initial email response I received that morning was apologetic. Later that same day, without any further communication from me, the tone shifted completely & I was told to come pick up my mail because my mailbox service was being terminated. April 22 I returned to speak with the owner in person. I approached calmly at 9:00 AM & asked if she had a moment because I wanted to discuss her email from the night before informing me that my mailbox would be closed. I explained that I felt it was unfair because I had simply pointed out that employees were not there & was trying to understand how long I should wait after waiting 45 minutes the day before. Before I could fully explain the situation, the first thing she said was, "Give me your phone." I declined because it is my personal property. During the conversation, I was repeatedly interrupted & not allowed to fully speak. I attempted to provide proof that the employee was not there, but she refused to hear it & continued cutting me off. I was told they can open & close whenever they want, families have emergencies & things happen, I should just keep coming back to check whether they were open, & that I was "harassing employees" for trying to confirm whether someone would be there. For clarity, I have never had any direct exchange with the employee she referenced, nor have I engaged in behavior that could reasonably be considered harassment. My communication was limited to calling & emailing because I did not want to continue waiting outside a closed business without knowing if anyone was coming. When I asked how I should have handled it differently, I was told to keep coming back & check whether they were open. As a paying mailbox customer, that is not a reasonable expectation. Customers rely on posted hours to access their mail. Repeatedly being unable to do so raises serious concerns about reliability & whether the service being provided aligns with what is being advertised. After over 10 years as a customer, I was given a limited period to retrieve & transfer my mail despite being in the middle of a move, receiving packages, traveling & not realistically being able to change all of my mailing information within 30 days. I explained my circumstances & after a long conversation was given 60 days instead. There was also a prior issue in 2024 where my mailbox access was restricted over a late payment. I resolved that payment immediately once I became aware of it, but the handling of that situation also felt unfair. Taken together, these incidents left me feeling that mailbox access can be restricted or terminated very quickly if concerns are raised. This reflects a pattern of unreliable access, inconsistent communication & dismissive handling of customer concerns. If you need dependable access to your mail, especially for anything time sensitive, I would strongly reconsider using this location.

This is the only place you should think about going for TSA clearance numbers. The almost self…read moreserve kiosks scan your ID then answer questions on the screen, fingerprint yourself then take a picture. Took 5 minutes and my number came 48 hours later. Easy peasy. Easy parking too. Just be sure to have an appointment and fill out application online.

Location is near Northgate Market on the corner of Harbor and McFadden (listed as IdentoGO on the…read moreEnrollment Center Locator). I made a TSA PreCheck appt for 10 AM which is when they open. Immediately upon arrival, there were two people ahead of me. Only one employee was managing everything so be mindful and patient especially to those who walk-in. She was doing the best she can to multitask customer needs.

Needed to ship a box and send snail mail. Easy to find, plenty of free parking at rear of…read morebuilding. Once inside, although it has a smaller footprint it offers all the services. Very convenient and these particular postal workers are genuinely nice and reliable! Assuredly cheaper than those other large commercial shippers too.

This is my second time come pick up my Mail on Saturday and was closed, 9:30am still not open, and…read morealso the time before I came Saturday at 11:30am, I rent this mailbox for years and never happened like this recently, please!!!! check with the staff who have responsibilities to open for the people pick up their mail, it was ridiculous, I hopefully this review for the Main post office can resolved this problem. Thank you!