Cathy is the best! She went above and beyond for me to track down my live scan forms. That store is always so busy, but she makes sure to give you all of her attention and is so helpful and quick when she is with you! I go back there because of her! Thank you so much Cathy. read more

Received excellent customer service from a man and a lady on Monday night with Amazon returns. The staff here are patient, kind, and understanding. Don't waste your time at any other ups location. I've been converted. Shoutout to the employees who worked the night of 1/15/24. I forgot their names but they were excellent. read more

Bill is so sweet with good customer service. I'm so appreciated they're one only open so late around this area when I want to ship second day air package read more

CATHY helped me with my Amazon returns , was super helpful and pleasant. She also went above and beyond and helped me with a USP return , taped and labeled it for me , you don't really get this kind of service anymore, so THANK YOU Cathy!! read more

Was in a hurry and needed assistance getting my package label printed and shipped. Cathy was extremely polite and helpful! I was in and out of there in no-time. Great overall experience. Thanks for all your help Cathy!! I'll be returning soon read more

Had to get a document notarized. Very thorough and complete! Busy office, but we'll cared for!

Even during store construction, they never closed and bill and Luis are so great and they just always take care of everything. They have helped me with notarizing, and all my returns and pick ups. They are Super friendly and sweet and patient. I would recommend this location to anyone in Whittier because it's so convenient and close by. I couldn't thank this store enough. read more

I hate writing bad reviews, but never have I had such a unwelcoming experience at a UPS store until this one. Sam was incredibly rude, impatient, and frustrated as he helped me with a couple returns. I completely understand that there was a long line but it is in no way a customers fault, nor should any employee make it seem that way. I left feeling extremely upset and disrespected and I will not be returning to this establishment. read more

We needed help doing a lifescan and Blanca was super helpful, patient and reassuring. I'll be back for sure.

Awesome people that work here and extremely helpful. They Went out of their way multiple times to help me. Thank you

I called in to see if notary was available & Cathy was able to help me out immediately. Would recommend to anyone that needs notary done within the same day/hour. Cathy was super friendly and helpful to get the service done. Would recommend to come here for a quick notary service. read more

Great experience! Cathy was super attentive and helpful. Definitely will be coming back for any related services.

The associates in store 1578 are always extremely kind and helpful, and have helped with services including: amazing returns, printing, shipping, and even passport photo and application services. read more

Cathy At The Store Ws Very Helpful and Friendly! Will be returning back to this location!

If you need Live Scan services and do not want to overpay, I advice you to stay away from this UPS store. Went there yesterday and was charged $178. It was only after a few hours later that I learned that two people I know who have the exact same ORI code as mine, paid $118 and $128 for the same service done yesterday but somewhere else. I talked to the manager Luis and according to him it's a combination of things like different agencies getting checked, but when I pointed out that we have the same ORI code, he came up with "it's because they pay more for the lease of their equipments", which apparently they pass on to their customers. If you are swimming in money and willing to pay $60 more than other Live Scan services, then this is your place. read more

I've gotten some live scans done at other UPS locations, but I've never received such great service like I did here with Cathy! Despite having to juggle other customers and a phone call by herself (girl boss!!), she still helped me quickly and so kindly! Thanks Cathy read more

I needed passport pictures taken quickly and messaged the business to inquire about time and cost. I was met with a quick response and provided with the information that I needed. I popped over during my lunch break and was quickly attended to by Cathy. She took my picture an payment, and helped me ship my application. I also purchased a booklet of stamps. The entire interaction and experience was pleasant and Cathy was efficient and so helpful. I will definitely be back to this UPS for my shipping, passport, notary, etc. needs! read more

Love to come to do my returns here at this Ups Store! They always welcome the clients being very helpful and kind, Mr Louis, Mr Bill and this young guy Aaron are very Nice gentlemen! 100% recommended services here! Thank you Louis, Bill and Aaron!! Blessings! read more

This particular location is a rip off. I called to get a price on a life scan and the girl employee said it was $138 and when I called three other ups stores it was just $69 and they told me this location always hikes up their prices and it's not legal!!! DONT GO HERE!!! read more

Please DO NOT come here for Live Scan services. They will overcharge you. I went in 2 weeks ago and paid an $80 rolling fee for a Live Scan that was supposed to be only $25 rolling fee. Two of my coworkers had the same ORI and they paid $25 elsewhere. I even called another UPS store who uses the same company (Certifix) for Live Scans and they told me it was a $25 rolling fee for ANY application. I had called before going in to this UPS store, and asked how much it was going to be since I had Googled it and UPS website showed $25. Luis told me to just go in and ask for Blanca and that she would tell me how much. I never expected it to go from $25 to $80. She told me it was due to Covid. Yet anywhere else it's still $25 so that didn't make sense. I chose a UPS store for Live Scan services because I trusted that they were going to be honest with their pricing. Now I feel like I got scammed. read more

We loved the way that Bill was patient and explained the services that were offered. They were very thorough and answered all of our questions. read more

Cathy is AMAZING! Her customer service is next level. Almost made it feel like my mom was helping me that's how comfortable I felt . I wish there was more people like Cathy. The gentleman who was working with her was great to I overheard him with customers ( i was there awhile) and he was nice definitely recommend this place if you are in need of their services read more

When we have all our ups needs we always go to this location. We are always provided with excellent customer service and they always go the extra mile to make sure you're taken care of the employees here great. They do get extremely busy at times. There quick and efficient. Remember they do offer AAA discount. Great location and very convenient read more

I came in for my Live Scan tonight and Blanca was so incredibly helpful. Not only was she helpful, she was very friendly. We had a nice conversation and she explained everything she was doing since I've never done a Live Scan before. Every time I come in, I am treated well. Its always a quick, easy process. Blanca made my experience extra stress free with her kind nature. I always come to this UPS when I need to and ill continue to be a happy customer! read more

Great customer service and the staff even remembers my mail box number! I come here for notary and all my mail needs as well!

This UPS Store is AMAZING! They always have a notary available and it's definitely quick service, professional and friendly. I rate the 5 stars because it's well deserved! read more

UPS Store #1578, Whittier CA was AWESOME! The staff was extremely knowledgeable - very conversive & fun to be around! They added my profile to the system so I have it there going forward! They took great care of my items that I was shipping- provided me all of the details needed & before I walked out - I got the email confirmation! Definitely a reliable location that I will continue to use for all of my shipping needs! Thanks team for your great service! Kristin :) read more

Called before arriving to confirm Notary was available , they said notary is ALWAYS on site ... WOW!! I'm used to tracking them down when I need a document notarized.. Once I arrived they helped me and I was in and out quickly ! They don't just ship, they notarize, passport pictures, live scan and the list goes on ... Call them first they'll confirm the services they provide . Great service . Amazing Customer Service . I found my notary spot ! read more

Our family was out of town recently and had packages delivered to our UPS store. It was a good feeling not to worry about our packages being stolen from our house porch as happens all too often these days. read more

Louis is the MAN!! Really helpful and professional with personal packages and business logistic needs!

I went in for a life scan of my finger prints and Ms. Cathy is the person who assisted me, she was very helpful, gentle and a great person to interact with over all. If I need anything else of the sort, I will be going back to this UPS because of her great customer service. read more

I have been to this UPS Store on about 3 separate occasions to get my LiveScan done. For those that do not know what LiveScan is here you go: it is digital fingerprints. All three times my waits have been really short and the process is pretty quick and painless. Once, my fingerprints did not satisfy the DOJs (Department of Justice) liking and they asked for me to redo my fingerprints. I came back into here and spoke to the manager who graciously reprinted me for no cost. There is a hand lotion called "Cornhuskers Lotion" that they ask you to put on that helps remove the oils from your hands and it gives you a nice and clean fingerprint. This is my go to place for LiveScan, though I know that I can probably get it cheaper elsewhere, I trust these guys. read more

Cathy was the best and really helped me take the best passport photo that was possible. Really nice and deserves a raise.

I give this UPS location a 10!!!!! I was blown away today when I visited store no. 1578. I'm all about customer service and Blanca sure knows what this is all about! Great attitude and service. I will most definitely go only to this location from now on and hope to find the same service. read more

Every time that I need to return a book or get something shipped, even though I have a closed UPS store. I always come here because of the great and fast service I receive. I am always welcomed with a smile. read more

I love this drop off center! Cathy is alway helpful with a smile and easy going personality. The whole staff can assist you on all levels of your shipping needs and some of mine have been very difficult. Again, Cathy helped me out many times and got me on my way. Again, I love UPS at the Whittier Quad and highly recommend this location:-) Laurie read more

I always come back here! Staff is friendly. During COVID please have your employees actually wear there masks. Having it cover their chins does not mean it is effective! read more

I have not been to too many shipping stores and this was my first UPS visit if I can recall. They open early and were very helpful. I did not like the waiting I had to do while another customer who came after me was finished. Other than that this experience was good. I left having everything taken care of and was satisfied with the job done. read more

Cathy was amazing and so helpful with my live scan. I brought the wrong paper work and she helped me find the correct forms and helped me fill them out. She was just great and so nice. I'm so grateful. Definitely recommend doing live scan here. read more

Had a chair to return to Amazon. Needed it packed and Blanca helped me tremendously by helping to pack and ship! Great, smart service from her! read more