Fex Ex in Hampton, VA is incompetent to have deliveries on the truck. This has happened multiple…read moretimes. This last shipment has live animals and the delivery was expected overnight. It didn't arrive in the scheduled window however the tracking said it arrived at the facility at 8am the morning it was scheduled to be delivered. Call customer service and they said it would be later that evening. It was not. Talked to 2 additional customer service and they kept say it would be delivered the next day. Put in a complaint ticket for someone to call back and asked for manager to call. Received nothing. Now 2 days later, o. Saturday, received a notification that our delivery would arrive on Monday. Why pay for overnight?! You can't trust them to do thier job for delivery and they down right lie. Ridiculous. I am worried that our livr animals will now be dead when it arrives.

This location enforces the mask required policy and has stickers on the floor to help enforce…read moresocial distancing when inside. We had a return package we needed taped up and sent. We were welcomed promptly after walking in and was able to get everything completed very quickly! My bf put on the return label and the FedEx technician was able to slowly remove it for us and place in a FedEx clear envelope to make it easier for scanning and tracking. I was very happy with the level of service this FedEx provided. I also enjoyed that they enforced the mask and social distancing to keep the customers and employees safe!

I came in today to return an item from Amazon because it's where I was directed to return it. I got…read morein line behind 2 people before me. When it's my turn, I walk up to the counter and say, hi, how are you doing? Charles looks at me and doesn't say a word. Starts fidgeting with his AirPods and then grabs his cell phone and starts messing with that. Then he puts down his personal cell phone and picks up another phone to scan my item. Never says a word to me - just kinda grunts at me. Your reviews for Amazon returns are terrible and I see why! Maybe you shouldn't service Amazon returns because clearly your employees make the experience awful.

In the past month I have been to the store 4 times for Amazon Returns, and the store is NEVER EVER…read moreCLEAN! Trash on the floor, unpacked inventory boxes waiting to be unloaded, empty bins and empty shelves. Oh, and heaven forbid if you have to use the restroom, they are downright filthy, not sure the last time someone cleaned them. So other than returns for Amazon, I do not go there.

Katherine and the team here are getting it done and know what they are doing. I had a pretty…read morespecific and special project I needed help printing. Katherine made sure my order came out exactly how I needed it to. She did her due diligence by printing an example on regular paper before performing the job on my fine art paper. She helped me immensely by suggest a bolder font and paid careful attention to printing the document so that the watermark was facing the correct way. My certificates of Authenticity for my partners art look amazing and professional. Look no further this is the only printing shop you need.

Contacted them when I need some last minute flyers. Send them my digital flyer & they were ready…read morethe next day! Thank you so much

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Pac N Mail is STILL the absolute best in the area. They are a private company that gives you…read moreseveral options for shipping and even with the challenging economy continues to be my GOTO for shipping. I've used them since 2012 and they have always been great.

I will never need another notary service. Marsha's Notary Services provided convenient and timely…read moreservices. We were up against a tight deadline and Marsha not only was able to notarize the document but provided clear guidance on exactly what I needed to bring. She communicated with us extensively throughout the process and kept in touch to make sure when she arrived we were prepared.

I required some notary services while my mother was in town. The convenience of a mobile service…read morewas ideal. Marsha quickly responded via chat, through the web page, email, and text. She was able to answer my questions before I scheduled a same-day appointment. Marsha was prompt, pleasant, and very knowledgeable about how best to complete our paperwork. I highly recommend her and her services and will use her when I need a Notary Public again.

Am delighted I selected Williamsburg Pak & Ship. My antique…read moreChinese chest made it across country in one piece: Williamsburg, VA to Seattle, WA Excellent care, attention, and packing. Fairly priced. Nice people & smart, too. The other businesses I researched were determined to ship to the "other" Washington, DC. I have great confidence in Williamsburg Pak & Ship and would use again. I would give them more STARS if I could.

On Monday I went to Pak & Ship Williamsburg to enquire how much to ship a laser scanner back to…read moreLeica Geosystems in Norcross GA. The owner looked at the original FEDEX shipping document and said it was pre-paid overnight return. He said he would take care of it, inspected to see the scanner was in there, taped it up and put it on the shelf. The owner had also investigated buying a scanner so was familiar with Leica and scanner range. To my surprise the following day the scanner was shipped back to me here in Williamsburg!!!!!!! I immediately went back, presented the box and he accused me of a mistake and it was my fault! After disagreeing and recounting how he had taken it with assurances of delivery, he admitted his mistake. Rather than offering to fix his mistake, he said the only way to send it was to pay him again for a very expensive delivery!!! I refused and protested but he just told me to leave his store, repeatedly saying "goodbye". I said what a horrible shop and as exiting I heard him say "F___- You!" People know me as genteel, but I was in the Marines and I don't take that "poop" so I went in and let him have it verbally, very loudly - with no curse words as I have class! I've never had any business here in Williamsburg treat me like this. I will post this review, discuss this situation with other ship and pack businesses here in Williamsburg and ask how to raise this with FEDEX Corp.