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    The Water Heater Experts

    5.0 (14 reviews)
    Open 8:00 am - 9:00 pm

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    Plumbing inspection

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    Review Highlights - The Water Heater Experts

    Terry was a professional who gave me card when introducing himself and treated my house like it was his own.

    Mentioned in 4 reviews

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    #1 Honest Plumber - Before

    #1 Honest Plumber

    (332 reviews)

    Highly recommended!…read more My wife am I own an aging 1 bed/1 bath condo in Sunnyvale. I've been shopping around for months for a reasonable, honest and preferably independent plumbing service to replace the old degraded water supply line shutoff valves under our kitchen and bathroom sinks. Three never got back to me after initial contact and discussions. One seemed overpriced. Eddie / #1 Honest Plumber, on the other hand, was very responsive, honest, reasonably priced and pleasant to work with. I will definitely be contacting them again for any future plumbing concerns.

    Highly recommended!…read more I needed help to finish a botched faucet removal and replacement done by a previous plumber (i.e., yours truly!). The job was complicated by 16 years of rust and hard water and pre-existing terrible cracked granite countertops that hadn't been sealed and protected well at all around the faucet area. Eddie was able to schedule me within 48 hours of my call and Jorge from #1 Honest Plumber showed up ready to go. He inspected the issues with my sink and gave me an extremely reasonable flat-price quote to do the work. I agreed and then watched as Jorge did a skillful surgery to excise what remained of the old faucet, patched up my terrible granite like a dentist would patch up a cavity, and installed and tested my new faucet and soap dispenser. Jorge was polite, friendly, professional, efficient, tidy, careful and didn't even roast me for my ham-fisted attempts at DIY work before he showed up. It doesn't get much better than that! Thanks, #1 Honest Plumber team. You guys had my back and I will 100% call you back again when I get in over my head on a plumbing job.

    EJ Home Services - Thanks E J Plumbing crew for your wonderful service. You are so skillful and diligent! Chin

    EJ Home Services

    (2k reviews)

    Newhall

    Quick response Very…read morethorough and professional diagnosis, reasonable prices. Will hire them again next time

    EJ Plumbing / EJ Home Services came to my home this summer to replace a water heater. The…read moretechnician who initially came out to provide the estimate was very professional, friendly, and knowledgeable. From the phone calls I had with the company before the installation, I also got the impression that they were well staffed and a fairly large operation, which initially gave me confidence that everything would be handled professionally. I called around and found that EJ was on the higher end price-wise, but I was impressed enough with that first interaction that I decided to go with them. They were also able to install the new water heater ($3k!) later that same day, which I appreciated. Two technicians came out for the installation. Both were friendly, and the installation itself appeared to be fine. Unfortunately, I was disappointed with the follow-through and the condition in which the work area was left. After showing us the completed installation, the technicians left without staying to make sure everything was operating properly once we turned on the hot water inside the house. As first-time homeowners, we didn't know that air would need to be bled from the plumbing or that we might initially see sediment coming from the faucets. When we turned on the water about 45 minutes later, we weren't expecting either of those things. It would have been very helpful--and reassuring--if the technicians had run the hot water inside, confirmed that everything was working properly, and explained what we might experience following the installation. We also discovered several hours later that small pieces of installation debris had been left around the work area, along with a screw/nut and a long, thin piece of plastic pipe. There were also dirty fingerprint marks left on the door leading to the water heater. I don't expect a work area to be spotless, but after paying for a professional installation, I do expect the installers to clean up the materials and debris from their work and leave the area reasonably clean. Another frustration was the permit. We were not informed that a city permit and inspection would be required. We later learned about this ourselves and had to apply for the permit and arrange for the inspection, which required me to take a half day off work. As first-time homeowners, this process was new to us, and I would have expected a professional plumbing company to explain the permitting requirements when the water heater was replaced. I initially chose EJ because of its excellent ratings, the professionalism of the technician who provided the estimate, and the impression that I was dealing with a large, well-staffed company. Unfortunately, my experience showed me that a larger operation doesn't necessarily translate into better attention to detail or follow-through. We were apparently their last job of the day. I can't know whether that affected the service we received, but the way the job was wrapped up and the condition in which the work area was left made the experience feel rushed. For the price we paid, I expected better follow-through and attention to detail. Based on this experience, I would not recommend EJ, and in the future I would personally choose a smaller plumbing company where I might receive more individualized attention and follow-through.

    San Jose Drain and Main - Pressure reducing valve and main water shutoff installation

    San Jose Drain and Main

    (999 reviews)

    Rose Garden

    Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

    Had an old Toto unibody low flush toilet that started exhibiting a slow quiet leak the new SJ Water…read morewireless water meter alerted me to @7 gallons an hr. Diagnosed the issue to be the main flush valve. Researched and ordered a NuFlush replacement part as OEM parts are not available anymore. After repeated attempts to get the new valve to seal in the bowl but no joy, selected Gio at Drain and Main after reading reviews here on Yelp. Gio worked with my schedule, the part I already had in hand, and solved the issue within an hour. I was so close to the solution but Gio delivered the last important step and technique. Toilet is back in service! Gio thanks for the out of the box thinking and for staying with the original quote for the service call. Excellent value! Recommend him for all your plumbing challenges.

    The Water Heater Experts - plumbing - Updated September 2026

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