Dear Payless Water Heater and Plumbing Team,…read more I am writing to share my appreciation for the excellent service I received from your company yesterday. We were preparing to leave for vacation when our water heater burner failed for the second time in five years. After previously having a very unpleasant experience dealing with warranty work through a big-box retailer, I decided to call Payless. I am so glad I did. The entire experience was pleasant from the initial phone call all the way to the completion of the job. Because I have roommates and needed the issue resolved immediately for peace of mind, we decided to purchase a new unit through you. Our service technician, Eduardo, was fantastic. He was incredibly patient and knowledgeable, and we were very happy to have him handling our installation. I will happily refer Payless Water Heater and Plumbing to anyone in need of your services. Thank you again for the quick and professional help.

The employee was polite and beat the best price. He also installed it quickly and efficientlyread more

Installed fast. Thorough job. and good communication with me. Thanks so very much.read more

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

After a frustrating experience with another company, I'm incredibly grateful I found this team…read more My water heater started leaking from the second floor into the first, and I needed help fast. From the moment I called, they were responsive, professional, and honest. They were able to come out within an hour, which was a huge relief given the situation. The technician quickly assessed the problem and gave me a straightforward, fair quote $2,300 to replace the water heater, which was significantly lower than what another company had tried to charge me. No pressure, no upselling, just clear communication and solid work. They completed the entire installation in about two hours, and everything has been working perfectly since. You can tell they know what they're doing and respect your time. What really stood out to me was their honesty. I asked what they would have charged to replace my laundry room valves (something I had just paid way too much for elsewhere), and they told me around $350. That level of transparency says a lot about their integrity. If you're looking for a company that is reliable, reasonably priced, and professional, I highly recommend them. I'll definitely be using them again for any future plumbing needs.

I always say, while having a good initial experience is nice, have great FOLLOWUP is even better!…read moreThis is how you tell if a company will stand behind their work - for things done on your house, I think that is CRITICAL. A few days ago I noticed that on one of our faucets, if I closed the hot water side too fast there was a little bit of a rattle under the house. I thought I could handle it myself after asking Perplexity what it could be and installed a water arrestor. That didn't help so I thought, maybe it could be the strapping. I reached out to Handy Plumbing Man on a Saturday and they were quick to respond that they could have someone there on Monday. Monday morning came and their technician, Miguel, went down and found that one of the pipes they had worked on wasn't totally secured. No problem, mistakes happen. He said he'd call the office to get technicians over to check the strapping on the work below. I had to go into work but did get a message from them later on that day to see if they could get someone over the same day (Monday) to fix it. This is more on me that I had already gone into work, but they said they could do tomorrow morning at 8am. The guys, Carlos and Baltazar, came bright and early, went under the house and secured the pipe and then some. Awesome company!

I've hired Handy Plumbing Man many times for a recurring building plumbing issue that is affecting…read moremy condo. Today, Ryan K. and Jose came to help and they were phenomenal. Ryan spent time explaining what was happening, what the HOA has been claiming and how they're not entirely honest with me and other homeowners. Bottom line, Ryan and Jose are phenomenal and I highly recommend Handy Plumbing Man. Thank you once again for your prompt response and service.

I couldn't be happier with the service I received! From start to finish, the entire experience was…read moresmooth, professional, and stress-free. Alex arrived right on time, quickly diagnosed the issue, and explained everything clearly before getting to work. The repair itself was done efficiently and with great attention to detail, and it's obvious they take pride in doing the job right the first time. They also made sure everything was clean and tidy before leaving, which I really appreciated. What really stood out was the honesty and transparency--no surprise charges, just fair pricing for high-quality work. It's not always easy to find reliable service like this, but they definitely exceeded my expectations. I highly recommend them to anyone in need of plumbing services and will absolutely call them again in the future!

I had an excellent experience with MTZ Plumbing. I reached Hector by phone (no wait), and…read morescheduled the appointment. We actually had 5 jobs in the course of a week (May 26th - June 4th 2026): 1) Removed badly corroded faucet and replaced it. Work was great, and it has been functioning perfectly. 2 and 3) Replaced p-trap on sink, and replaced the two shutoff valves on the same sink. Again - flawless work. 4) Installed a 3 filter water filter (a Kind Water filter system) for the house (at the water input in the garage). Excellent planning, design, layout, and execution of the assembly. The finished work looks excellent, and the filter is functioning well. 5) Debugged, and fixed, a weak water input to our refrigerator's water and ice maker system. The water flow is much better now. Hector's work was not only excellent, he kept us posted on the schedule and arrival times. Also very meticulous cleanup after the work - i.e., very respectful of the property. Honest, polite, hard working, and skilled at his craft. Thanks!

They repaired a slab cleanout for me and did a fantastic job. Their pricing is very competitive for…read morethe area, especially considering they handle the concrete and drywall restoration after the plumbing work is done. It's hard to find a one-stop-shop that doesn't overcharge, but these guys nailed it.

Really good experience overall. They got back to me quickly and were able to come out fast. AJ…read moreshowed up right on time, was super professional, and easy to talk to. He explained what was going on and fixed everything without any hassle. Would definitely use them again.

We've had Creativity Plumbing come out for several service calls now and each time Joksan has been…read moregreat. He takes the time to explain what the problem is and what my options are. His work is superb, his pricing is reasonable, and he's really friendly. I highly recommend him for all your plumbing needs.

This review is long overdue, I met Joksan a few years ago on a plumbing issue and he's been my go…read moreto plumber. As others have mentioned, Joksan will explain what's happened and provide you an assessment of what's needed to repair the situation. His most recent repair was to replace a connector that sprung a leak in a flex conduit. The replacement was using brass fittings in place of the plastic that was previously installed by the builder.

5 stars isn't enough. We had a major water softener failure that sent resin throughout our home's…read moreplumbing system, and Jet Pipe Plumbing absolutely saved the day. Their team was responsive, professional, knowledgeable, and incredibly thorough. They spent the time to diagnose the issue, clean the entire plumbing system, replace the softener, and make sure everything was working properly before they left. What could have been a complete nightmare was handled with professionalism and care from start to finish. I truly appreciate all of the hard work they put in and the peace of mind they gave my family during a very stressful situation. Highly recommend Jet Pipe Plumbing. Thank you again to the entire team!

I got to the point in my DIY project that I needed a plumber. Yelp is designed for this…read more Posted a request, got multiple responses almost immediately. I chose Jet as they had the right combination of good reviews and availability. Quick phone call to set up a time. Plumber showed up ready to get stuff done. He provided a reasonable quote to get the work done and got to it. He identified my problem (bad part). He happened to have a replacement in his truck at a reasonable price. Work was done shortly after and I sent payment via Zelle and it was done . Super happy with the work (comes with a 1 year warranty). Reasonable price. Would work with them again.