Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Our water heater burst while away on international travel and our usual person wasn't responding. I…read morewas grateful to have found the great reviews of Bay Area Water Heaters. They were very easy to work with and schedule for the day after our return. Leka was tremendously clear, professional and thorough in his work - he was a true joy to work with. He was in and out in about an hour and a half and the results were far better than the previous installation. It isn't cheap to replace a water heater these days - but we felt like the value received was really worth it. Kudos to Leka and the whole Bay Area Water Heaters team!

The recirculating pump for my water heater broke. Sam came out and replaced it with a new one. He…read moredid a great job and explained clearly how the different modes of the pump work. Would definitely call EJ plumbing again if I need plumbing work done in the future.

Ramiro Baca is the best professional plumber we've ever encountered. He is courteous, friendly,…read moreknowledgeable and efficient. We would highly recommend him to family and friends.

I always say, while having a good initial experience is nice, have great FOLLOWUP is even better!…read moreThis is how you tell if a company will stand behind their work - for things done on your house, I think that is CRITICAL. A few days ago I noticed that on one of our faucets, if I closed the hot water side too fast there was a little bit of a rattle under the house. I thought I could handle it myself after asking Perplexity what it could be and installed a water arrestor. That didn't help so I thought, maybe it could be the strapping. I reached out to Handy Plumbing Man on a Saturday and they were quick to respond that they could have someone there on Monday. Monday morning came and their technician, Miguel, went down and found that one of the pipes they had worked on wasn't totally secured. No problem, mistakes happen. He said he'd call the office to get technicians over to check the strapping on the work below. I had to go into work but did get a message from them later on that day to see if they could get someone over the same day (Monday) to fix it. This is more on me that I had already gone into work, but they said they could do tomorrow morning at 8am. The guys, Carlos and Baltazar, came bright and early, went under the house and secured the pipe and then some. Awesome company!

I've hired Handy Plumbing Man many times for a recurring building plumbing issue that is affecting…read moremy condo. Today, Ryan K. and Jose came to help and they were phenomenal. Ryan spent time explaining what was happening, what the HOA has been claiming and how they're not entirely honest with me and other homeowners. Bottom line, Ryan and Jose are phenomenal and I highly recommend Handy Plumbing Man. Thank you once again for your prompt response and service.

I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Dear Payless Water Heater and Plumbing Team,…read more I am writing to share my appreciation for the excellent service I received from your company yesterday. We were preparing to leave for vacation when our water heater burner failed for the second time in five years. After previously having a very unpleasant experience dealing with warranty work through a big-box retailer, I decided to call Payless. I am so glad I did. The entire experience was pleasant from the initial phone call all the way to the completion of the job. Because I have roommates and needed the issue resolved immediately for peace of mind, we decided to purchase a new unit through you. Our service technician, Eduardo, was fantastic. He was incredibly patient and knowledgeable, and we were very happy to have him handling our installation. I will happily refer Payless Water Heater and Plumbing to anyone in need of your services. Thank you again for the quick and professional help.

The employee was polite and beat the best price. He also installed it quickly and efficientlyread more

Contact efficient for a quote, they are competitive and offer me a time window the very next day,…read moreshow up in the given window, take care of the hot water issue. Price: competitive Timeliness: on time Quality: top notch Responsiveness: super fast Piece of mind: priceless I am a happy camper

My 13-year old Bradford gas tank water heater started rumbling very loudly like an earthquake and…read morehad sprung a small leak at the base, dripping into the drip pan but not overflowing luckily (turning down to Low helped alot). Called Joseph and he was able to come out Sun early morning. He and his partner replaced the water heater quickly and professionally. We have hot water again! Thanks to Joseph and his crew!

Called The Water Heater Guys because last night my tankless water heater stopped working all of a…read moresudden. I spoke with Luigi and he told me how I could possibly take care of the problem on my own by trying a couple of different things. I did what he told me to do and, sure enough, it fixed the problem. What an honest guy and company. I could have easily spent a whole lot of money to have him or someone else come out to fix my problem. I appreciate The Water Heater Guys.

10/10 - Highly Recommended!…read more Our water heater had been giving us problems for quite some time. We originally hired a plumber who claimed to have replaced the broken part, took payment, and assured us everything would be fine. Unfortunately, the issue continued, and we found ourselves relighting the pilot over and over again. Once winter arrived, taking cold showers in the morning became almost unbearable. I finally decided to look for a true water‑heater specialist and came across The Water Heater Guys on Yelp. I called and spoke with Luigi, who was incredibly easy to talk to. He asked for the serial number and immediately knew the model of our unit. After I explained the daily issues my family was dealing with, he told me what he believed the problem was and provided a clear quote. We scheduled an appointment, and Luigi arrived right on time. He instantly identified the issue and repaired everything that needed to be fixed. From that day forward, we've had consistent warm water. It's such a relief to finally have a water heater that works--no more cold showers! I'm truly grateful to Luigi for his professionalism, efficiency, honesty and kindness. Ten stars for The Water Heater Guys! Highly recommended.

They repaired a slab cleanout for me and did a fantastic job. Their pricing is very competitive for…read morethe area, especially considering they handle the concrete and drywall restoration after the plumbing work is done. It's hard to find a one-stop-shop that doesn't overcharge, but these guys nailed it.

Called Bayshore Plumbers, they showed up quick and handled everything. Did a spot repair for us and…read moremade it super easy would definitely use them again.

Pro Roto is my go to for plumbing issues. Recently called to inspect cause of high water bill and…read moretheir tech went through the property found problem areas and quickly provided feedback with an estimate. Friendly staff I'd recommended to continue to use ProRoto as they've never disappointed.

I definitely recommend them. They installed a kitchen faucet which was definitely harder than…read moreusual due to the space and difficulty loosening bolts. They arrived on time and cleaned up everything and tested it. The price was $425 as it took a long time to do the work as mentioned above. But they did a nice job and gave good recommendations for other projects. This building has older pipes and junk clogs up the aerators. Definitely never buy a no-name brand one. Stick with Hansgrohe or Kohler or Delta.

very professional. show up on time, explained the problem very honestly. He ended up with…read moreinstalling a valve on the main gas line, which solved my problem.

Even though we ultimately decided not to go with this company, it was purely because the other…read morecompany had the parts on hand and were able to fix our toilet the same day! But I did want to leave a review, saying the front office were so quick and efficient to answer our request and sent over a technician the next day, within a reasonable 2-hour window. When Oscar did show up, he was respectful of our property, took the time to explain the issue, and then offered an estimate on what it would cost plus parts. Unfortunately, he knew he didn't have the part on hand, so it would have to be special ordered, which would take an additional day or two. But I'll definitely keep this company in mind if we have any issues in the future.