After months of unreliable service from my previous water softener provider, I decided to make the…read moreswitch to a whole-house system. Eduardo and his team at Soft Patagonian made the entire process easy. From the start, Eduardo was responsive and patient with my many questions -- and I had a lot of them. He came out to assess my home before providing a recommendation, which gave me confidence that the system was sized and scoped correctly . Installation day was smooth. Jose handled the entire installation solo, showed up on time, and got the work done without any drama. Just a genuinely good guy. Eduardo came by at the end to connect the system to WiFi and walk me through everything, including the emergency shutoff. They didn't leave until I actually understood what was installed in my home. Nice people, honest, and professional from start to finish. Highly recommend.

Absolutely amazing! Eduardo is a pleasure to work with. He is very clear and has great…read morecommunication with how the installation process will be. We have had our water softener system and water filtration for 3 years now and we have had no issues!

We get our whole house softener system and RO from De Anza water. Very happy about the entire…read moreprocess. Raoul made the first visit and did water quality testing and discussed everything in detail with us. Then Jose Hernandez came to site to do the installation. He handled everything with a lot of patient and discussed solutions with us so that we ended up with a most satisfying design for our unique layout situation. Definitely recommend!

We just had a Kinetico K5 water system installed by Benjamin Rodriguez from De Anza Water…read moreConditioning and we couldn't be more pleased. The water flow from the system is dramatically better than our previous water system and I'm sure the filtering is far superior as well. Benjamin was a pleasure to work with and he was extremely knowledgable. He made the install a breeze - very professional! Kim, who assisted me initially on the sales side, was extremely helpful and knowledgable as well. The entire team at De Anza Water Conditioning are world class! You can't go wrong with them.

Aaron, owner/operator of True Tech Water is a man with a plan, and Jaime too. He got us out of a…read morejam with our water softener, showed up on time, TWICE(!). The final invoice amount matched the quote (not always possible, but nice), and he and Jaime resolved our issue quickly with a little masterclass on the side which would helpful for most people, but not me. They also fixed a couple things I broke just by looking at them. Curious thing tho, water refused to run downhill while they were at the house. After they left, the laws of physics restarted. They must be wizards! Thank you, Aaron and Jaime! Matt

True-tech installed a water softner for us and has been greatly responsive to anything we needed…read morewith it ever since. If you need a good water softner that covers your house, this is a good source

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Avoid like recent reviews indicate. Multiple fix appointments cancelled (without notification by…read morethe way), each time someone answers and says "I don't know the calendar says cancelled" "the secretary is not here" or "we will try to get you on the schedule in a few weeks" - close to two months without water now. Coincidence or not, issues began after a routine service was performed for the first time and then impossible to get someone back out for a fix. Communication, system performance, and support are severely lacking. Disappointing. I'll be happy to update this review if communication and professionalism improve.

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

UPDATE: Owner called me after this review to make it right…read more There may have been a mixup with the contact number I was communicating with before and the actual business phone number. Will update again soon OLD: He did an ok job with the install, but my filter had a leak after and the filter mount he did looks insecure (screwed near the edge of the two by four). The owner stopped replying to all my texts after he did the install. I got ghosted. Willing to give the business a better review if he finally gets back to me, but literally no response from November 17th through Feb.

***AVIOD*** Worked with Jared on a simple leaking elbow. There was a miscommunication about what…read morewas going to be done. Ended up being charged over $350 per hour for labor. I found multiple cheaper local options I should have went with... I asked to be charged a fair price and was refused. Even after your "explanation" the fact is; even with drive time, you charged over $350 an hour for labor. This rate is absolutely absurd. Like the other negative reviews, WAY inflated charge for the job... This is not underwater welding! Just trying to save people money in the future. For the record, as you brought up, I'm not even the one paying for this. The owner is an 82 year old lady your taking advantage of... absolutely despicable Jared.

We recently moved into a new home that came with a Randazzo's water softener system. As I began…read moreresearching options for a drinking water solution, I reached out to several water quality providers for quotes. Almost every company I spoke with tried to upsell me--not only on a new under-sink reverse osmosis system, but also on replacing the existing water softener. They all insisted it wasn't working and needed to be replaced. As a last resort, I contacted Jared from Randazzo's (now part of Almaden Valley Plumbing). He immediately offered to hop on a FaceTime call, took a virtual look at our setup, and diagnosed the issue on the spot. It turned out all we needed was to refill the salt in the tank--a $10 fix. Other companies had quoted me thousands for unnecessary replacements. Impressed by Jared's honesty and responsiveness, I asked him about the drinking water systems his company offers. Not only were the prices very reasonable, but there was zero pressure to buy--something I really appreciated. That alone convinced me to move forward with them. From system selection to installation, everything went smoothly. I highly recommend Randazzo's / Almaden Valley Plumbing for any water solution needs. They're honest, dependable, and easy to reach--even after hours via text or call.

5 years ago we brought a system from Mitch. In May of 2026, we requested a filter replacement,…read moreMitch came and completed the service within a week. Highly recommended.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

After calling several water condition companies to fix my system and failed to do so, I called Bay…read moreArea Water and Jose was able to figure out what was wrong and got the parts within 2 days my system was working perfectly! He even called the next week to check in. Highly recommend.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.