I had a great massage for my birthday! I got to spend some time in the sauna afterward. My only note would be a complimentary treat or drink be added for customers birthdays. But overall a very relaxing experience! read more

The Well - New York - Yoga Near Me - New York, New York

Came here for a one hour spa, Serena was my masseuse and she was wonderful. We went over my needs and preference at the beginning, and she paid attention to all details. She's sweet and friendly, made the overall experience relaxing, exactly what I needed. The different rooms and chairs are great way to enjoy and relax before and after your appointment (steam read, dry sauna, ultra red light room, meditation room, cold plunge... you name it). I explored all but the cold plunge. Thanks for a nice relaxing afternoon! read more

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We did this last summer, as a gift for my husbands 40th birthday. Honestly, way expensive... BUT, also the most restorative/worth-while experience we've ever had. Just the most relaxing day. We did a couples massage and took advantage of the sauna/steam room. It was absolutely incredible. I loved my masseuse-- my husband's definitely could have been friendlier . But this place still deserves 5 stars, we both had the best time there, truly. read more

I've had a gift certificate to The Well for a year. in that time the NYC location closed and the relationship with the Mayflower hotel was terminated. every time I ask for an update on their opening, they move the needle (early this summer, then late summer and now, in late summer, no response) they have refused to offer a refund. don't hold your breath on this place. read more

Two gift cards to The Well-Christmas gifts-Because of flood-they are worthless-Well will not refund them and they barely respond-Have reached out multiple times-but seems fraudulent that they did not inform gift givers or recipient of the flood and offer options-I am filing a complaint with NYC next. read more

They have been holding my credit for a year despite requests to be refunded. I know they had a flood but they have insurance and should refund me. read more

Love the massages and facials here. I just got a membership and probably get 2 treatments at least per week. Unfortunately they don't care about training the front desk and it's the opposite of relaxing when the staff (Christina in particular) are so weird and rude.. it's almost as if she prefers being belittling and rude than caring if the customer has a smooth process booking. The amount of condescending attitude is really astounding. Debating canceling my membership and just going else where. I've reported the matter but didn't even get an apology or any acknowledgment so maybe this review can get to someone who cares. read more

I'm sincerely so glad I discovered The Well and more specifically their pilates classes!! I came by the café to get some work done before my pilates class and I must say the food, the ambiance and everything about The Well tells you they are truly providing a 360 wellness experience. I've been to two pilates classes so far, and it has really helped with my lower back pain. Gail is an amazing instructor and will take the time to ask you how you're doing, if you need any extra support etc. I'll definitely be back! read more

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I decided to spontaneously visit The Well in July on my birthday hoping to be proactive about my bday blues and pep myself up a bit. However The Well missed the mark for me. Upon booking my reiki session I enjoyed speaking to the high energy reservation agent but that's where the high energy ended. When I stepped inside the establishment I wasn't greeted at all just looked at which was kind of weird. I had to introduce myself to the woman behind the register and let her know I had a scheduled appointment, in which she replied "oh ok" come downstairs. This was my first visit I had no navigation of where things were, the process, products or anything. She literally just sat me on a bench didn't offer any water tea or at least show me where the restrooms were located. After a few moment my reiki therapist greeted me and led me to my session. He was the one to advise me where the restroom was located and actually show me the locker rooms so I could get undressed. I actually had to figure out the locker code system myself which would've been helpful if I would've been instructed prior. This was my first reiki session and I won't reflect my experience on the instructor he was very kind but his energy felt like he was unsure and still trying to figure it out. The environment felt like the Calabasas of alternative healing ...... It seemed like a lot of fluff and no substance. After finishing my session I was offered some cardamom water, showed the steam room and sauna and was lead to an alternative entrance into the women's locker.... It wasn't until 10 minutes of me thinking I was in the twilight zone and not understanding why the code to my locker didn't work did I realize my Reiki guy took me into the wrong locker room... He put me inside the men's locker room! Thank goodness no one was there I would've been mortified! One thing that stands out is the beauty of this place it's very clean and the aesthetic's with all the crystals, hanging lavender and eucalyptus leaves really soothes you. I throughly enjoyed the steam room shower and quality products available for use based off the karma system. After frolicking in the steam room and showering I decided to take myself to dinner so I proceeded to put on my make up. The entire time I was in the locker room, the locker attendant was RUNNING in & out, back and forth, flinging open doors... it was ANNOYING... I didn't know what was going on and why she was zooming in and out through the doors like that. I actually stopped her and ask what time they closed because I wasn't sure if her presence was suppose to be hints. She informed me that they close at 9pm it was just before 8pm so I told her no problem I'll be out the way in a few and hurried up and got dressed. When leaving the zooming locker attendant proceeds to knocks the crap out of me with the door! The doors push in instead of pull out and I got knocked pretty hard. Nonetheless I'm just like well this was a super weird experience and bday.... *Positive thoughts wooosahhhh* I come upstairs and go to purchase some products once again the woman that is behind the register is cold, uninterested and distant even as I ask her about what products to purchase. I grow tired of trying to change my experience and I pick up the oil that was my favorite while in my session and check out. The cashier says the price super fast and ask for my card. Confused I ask her to explain the price she tells me oh yeah we just automatically put a 22% tip for your service.... So 256.92.... She seemed offended that I had the nerves to ask her about MY bill lol My issue with this is she didn't even inquire if I liked my service and the establishment never made it known that a mandatory tip would be automatically allocated to any services. I think this practice is a passive aggressive way to shame someone into just going with it despite service. I was mainly disappointed that this was done without asking did I enjoy my time. I always pay the mandatory tip or more but I don't like feeling passively bullied. I advised that I would like to tip in cash and ended up waiting a extra 15 minutes for change. The manager or owner eventually just gave me the change directly from his wallet while also exuding the same energy. Something that was supposed to make me feel proactive about loving and honoring myself just ended up annoying me like hell. This place has a very LA feel to it, It gives major red string on left wrist vibes which does not coincide with NYC aura. read more

The Well - New York - Yoga Near Me - New York, New York

Good Service, Nice people, Healthy Food.Been going there every Sunday for over 3 years

I was gifted a $200 gift card to The Well so I decided to get a 60 minute facial ($250). When I entered, the woman at the front desk area was super friendly and brought me downstairs for a little tour, which was nice. I got there about 40 min earlier than my facial time so that I could utilize their dry sauna and steam room, both which were clean and nice (even though the steam room did smell a little musty). While you wait for your service, there's complimentary flavored water, bone broth, nuts, and tea. The bone broth is a nice touch considering how expensive it can be sometimes. I had Olga for my facial and she was great - made suggestions and kept me in the loop with what she was doing. The locker room is clean and has dyson blow dryers, disposable combs, and some test products to try. The actual shampoo/conditioner/soap in the showers are generic nothing fancy products, which was unfortunate considering how much you pay here. There's a whole café upstairs that anyone can go to for lunch, it was very crowded at 1pm on Saturday while I was there. Overall a nice place, but expensive. I would go back for a special occasion like a couples massage and make the most out of it by utilizing the sauna and steam room. read more

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NO STEAM ROOM/SAUNA INCLUDED WITH CLASSES AS OF JAN 2023 this place is all "vibes", no substance. I'm a New Yorker and I expect bang for my buck... this ain't it. If this is what LA is like, I don't fucking want it! I'd been hearing about the well for a while and finally booked a Pilates class. The class prices have been significantly raised since the fall, now up to $52 from what I think was only $20 or 30. That felt steep, but I figured it would be worth it with the other amenities offered. Unfortunately, when I arrived, I was informed that their policy had changed recently and booking a class no longer includes steam room/sauna. That's an extra $45. But you can shower as part of your $52, gee whiz! The highlight ended up being the Pilates class. It was hard and the instructor was very attentive and personable. I will be sore tomorrow. Awesome! But to me, not worth nearly that much $$. I did go talk to the front desk about using the amenities after class. I explained that their website verbiage was unclear and that they should put up a banner on their site explaining that policies have changed - because the all inclusive vibe was the entire reason I came there. They kindly extended the use of the steam room and sauna to me for free - "just this once". So props to them for comping me. Gotta say, I was also kinda creeped out by the workers. They're all dressed in white jumpsuits and hovering around. There's no signage or directions in the basement so you kind of wander aimlessly until they ask if you need help. Also... no bone broth! I get the sense now that it's not available after the kitchen closes. Lame. All in all, I won't be returning. I love the energy of NY Spa and Sauna and will continue to make the trek to Flushing to use several hot and cold pools, a steam room, 7 saunas, and an ice room for $35. Can't beat that. read more

If you just have money laying around and not sure what to do with it, come here and spend your entire day here. I swear there is a little of everything health wise. I heard of this great spot via Tik Tok and all the regulars are sour about it. Cheer up this isn't the place to be aggy! I booked a Mindful Movement Yoga Class and I was worked out, Erica was great her voice is perfect for yoga. Upon entering my class I saw that they have a Recovery & IV Treatment room right next door which I was intrigued by. Online I saw a bunch of great things, the Energy Healing sounds great, Chinese medicine & acupuncture also sounds great and looking forward to bodywork & massage soon. You get an hour before or after your yoga session to enjoy the dry and steam saunas at no cost. Refreshments and snacks are in the waiting area and they even provide cold towels and aloe for those steamy in between saunas. I saw items for purchase, a restaurant, and an adorable library. Staff is polite and super helpful. Looking forward to coming again. read more

The Well - New York - Library - Yoga Near Me - New York, New York

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The food is okay but overpriced. Terrible service - rude and unprofessional. If I could leave 0 star I would read more

The Well - New York - Yoga Near Me - New York, New York

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Ehh I have mixed feelings about this place.I had a gift card so I booked a massage for a Friday around lunch time. Upon entering, the restaurant is to the right and check in for the spa to the left. However, at lunch time the restaurant is super packed and loud which totally kills the whole "relaxed spa" vibe I wanted that day. Once you're escorted downstairs to the spa area the sound level goes down which is great but in certain areas you can still hear the hustle and bustle of upstairs (I guess I can't expect too much zen for a nyc spa but whatever). I arrived about 30 min before my massage appointment so I had free access to the saunas/steam room. I think there's about 3 options plus a cold plunge room. Great for a quick relax but wouldn't recommend if you're looking for a full day spa. They also have some water, teas, almonds, & fruits that you can help yourself too. The massage itself was okay, nothing too special. In the changing area there are Dyson hairdryers and various lotions, cleansers, etc. The facility itself is very clean and the staff I encountered were all very welcoming. While the Swedish massage was $200 they had a $25 peak charge (??) and 20% gratuity (both the 200 and extra 25 are charged 20%) so the total for the massage was $280. I don't really think this place is worth the price but I guess if you want to splurge there are worse options. read more

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if you are looking for a high end spa experience save your money! They market The Well as if it's a high end spa but I was shocked when I was led downstairs into what can only be described as a dingy basement. The relaxation area is a hard bench that is neither comfortable or relaxing. There is no soft music or scents... not even 1/2 as nice as my Equinox gym locker room. most disappointing of all was the massage. The woman who gave me my massage was a lovely lady but a terrible masseuse. It was not a Swedish massage, just kind of manhandling my muscles and not relaxing at all. 1/2 way through she announced she would do cupping on me (I didn't request it) but at this point since the massage wasn't relaxing, I figured what the hell why not give it a shot. She informed me that I would "be a little red". what I actually was was black and blue with large round bruises that lasted three days. Thank goodness I didn't have an event to go to. If somebody can recommend a masseuse at The Well that they know and love go for it. Otherwise don't take a chance. It's a waste of $400. read more

Front desk is not informed or helpful Amy left me on hold for 1o minutes , was not a positive experience, read more

Best facials I've gotten in the city, so relaxing and I leave glowing. Their team is so knowledgeable and gave me an at home routine of Biologique products that have transformed my skin. Have also gotten an amazing massage, this place is a gem. Highly recommend for a place to unwind from the chaos of NYC. read more

Such a cute vibe! I had the Autumn Bowl and the OatMilk Matcha latte, they were both delicious. My friend had the freshly squeezed orange juice and had to buy a second one to go because it was so good. I recommend this place to anyone looking for a healthy alternative read more

The Well - New York - Reading Nook - Yoga Near Me - New York, New York

I had an evening of relaxation & rejuvenation at The Well and it was incredible and so needed. I attended a guided meditation with Val which was perfect for setting the tone of my evening, followed by a Craniosacral treatment with Val which was life altering! I had never even heard the term before so I was a bit uncertain walking in but had reiki & healing before so was still open & excited for the experience. Val was so kind & thoughtful & did a lot to make me feel comfortable before we started & did a download on what she felt afterwards. It felt like reiki & therapy combined & I was wowed by the whole thing. The whole experience at The Well, from checking in with the lovely staff to drinking bone broth while I waited in the crystal room, was so thoughtful & intentional. Thankful that such an oasis exists in the middle of Manhattan & can't wait to come back! read more

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I love The Well and I regularly invite my friends to join me there for lunch and treatments ! For example, yesterday a dear friend of mine, who is a raw food chef and owner of a wellness center in Istanbul, came to visit me and I told her she must come with me to experience The Well. We had a beautiful lunch and then foot rubs together from Karuna & Seema. She loved it all and I was again impressed by the generosity, dedication and kindness of the staff. In fact, my friend loved the food so much, that she asked for an ingredient list of some of the dishes we enjoyed, which included the salmon, rice, asparagus, hummus, tomato chutney and the spectacular vegan Tres Leches dessert. Our hostess/waitress was kind enough to run back to the kitchen several times to find out the recipes and deliver them to us. In addition, my friend had been experiencing some intestinal distress due to jet lag. Her therapist was able to put pressure on the proper energy meridians to set the energy in motion. Although it was quite painful at first, afterwards she felt some relief. Then we went to take a sauna and steam together and she was able to sweat out toxins and release the blockages she had been holding on to since her flight, She told me that she felt like a new woman. She was totally relaxed and happy again ! I am grateful for all the excellent services and delicious food The Well provides for us. read more

The Well - New York - Lunch at The Well Kitchen & Table - Yoga Near Me - New York, New York

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Amazing! Worth the price for a holistic massage and wellness experience. I appreciated the time the therapist took to give advice on self care with acupressure points. read more

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This was my second time at The Well. My first experience, for my birthday with friends, was phenomenal. We all loved it. I went back recently and got a massage -- it was great. The gentleman was really good and it relaxed me for the rest of the day. However, when we went to the locker rooms (to the steam room and sauna) there were a few issues and obvious cutbacks they made. For one, the steam room was slightly musty smelling. Next, there used to be several nice products to use for the showers -- great for me and The Well because if I like something I will buy it. However, they replaced the nice in-shower products for generic no-brand body soap, shampoo, etc -- kind of killed the luxury vibe they had. They also don't provide loofahs to wash yourself with like they used to. You're stuck with just your hands and soap. Second, outside of the showers, there were products to try but they had less of them and the face moisturizer had gone bad and smelled funky - we had to re-wash our faces. Lastly, they made The Well member-based again so non-members can't wait in the library for their services --generally a nice area. Instead, you're stuffed in the middle of the two rooms and it's cramped. Lastly, they raised the prices of the classes by at least $20 -- that's a huge increase. Also, there was staff seemingly keeping an eye on things, but it seemed awkward and weird with them standing around watching everyone -- though they were very nice. Overall, as a person who works in marketing, they raised prices, and cut corners on the experience -- essentially taking the luxe out of it all. I get a more luxe experience at my yoga studio which also has a steam room and feels cleaner. Many of the products went bad, the lotion is sticky, to the point that I just re-showered when I went home. Before, I left so refreshed and smelling great, but this experience was the total opposite. For people who have the money to enjoy this place, this isn't going to cut it. Please figure out a way to save money without losing the magic this place once had. read more

absolutely blissful!! this spa is so clean and gorgeous and relaxing!! they have a sauna and steam room to die for and the locker rooms are gorgeous! I can't recommend this place enough. My facial was the best I have ever had! Request Shannon if you can! her hands are magic. read more

I was invited to for a once-in-a-lifetime experience at The Well and thought it was fabulous. From the moment I walked into the facility, I felt a sense of calmness come over me. I was warmly welcomed into this serene, white space. I was shown around and was area was more appealing than the next. The space was immaculate. You saw staff cleansing it regularly and the downstairs steam and sauna area was incredible. I truly enjoyed my tour and visit so much. There's no place like this anywhere in NYC. My friend took me for what's called a QiGong Bath, which is something I've never done before. I was very skeptic about it but I still agreed to do it. Well, by the end I was seeing more clearly and felt lighter and relaxed. I found it to be completely serene and euphoric. L... and, these days, to feel relaxed in NYC is the best and worth every penny and minute. From this class, I ended up in a meditative state and it was an amazingly incredible experience I would love to do again. After my class they gave me a phenomenal, light and undefined tea. I'm definitely going to go back and get some. After the QiGong, we had a light bite that was delicious. So now, not only was a great place for all-around wellness, but the wellness includes really healthy food. Initially The Well was supposed to be a membership only club but I was thrilled they opened it up to the public. I look forward to experiencing many more wonderful practices and experiences at this amazing and beautiful facility. They have so many different options on their menu. I don't know if this makes sense, but on a glum and rainy day, I felt really happy and bright, walking out. The Well is a must go! read more

I wanted to check out The Well so I went for a 9am meditation and breakfast. From the moment I walked in I fell in love!!!! The space is beautiful and the staff is lovely. My meditation session was the perfect start for the day. The setting was comfortable and beautiful and the instructor did a wonderful job. Her voice was calming and soothing. The 30 minutes flew by. Breakfast was delicious. I had the egg sandwich that had the most beautiful bright orange eggs sourced from chickens that are fed marigolds as part of their diet. I can't wait to go back and experience more of what The Well has to offer. read more

I'm so happy that I found this beautiful place. I've had wonderful facials from Miriam. She is so knowledgeable and does an amazing job. I've had a massage from Krystal. It was deep tissue and it was incredible. You can spend hours here. They have a sauna and steam room. Beautiful showers to finish off your time. I cannot wait to return to try the many other services they offer. Also the restaurant has great juices and smoothies. You will not regret your decision to try The Well. read more

I booked a facial at The Well and I was very pleased with my overall experience. To start - I loved the facilities. Getting to use their steam room and showers prior to my facial was so relaxing and I loved their complimentary drinks and supplies in the bathrooms. My facial was also great! I felt comfortable the entire time and left feeling refreshed. While I had a very positive experience, I do think the prices should be lower. $225 for a 60 minute facial is quite high and they do add a 20% tip automatically. Additionally, I noticed a few people having issues with their lockers and the white couch in the waiting area was showing it's age. Overall, I would return if I really wanted to treat myself but I'm not sure if this will be my go-to spot just yet. read more

I am truly horrified to report that I just paid well over $400 for the most mediocre massage of my life. I also asked to focus on a specific area on my intake, on the booking and in person with the masseuse and the request was ignored. So - my entire reason for getting the massage in the first place wasn't addressed. Finally, I recognize that it's currently a Saturday night and everyone wants to get home, but the person cleaning the locker rooms decided to shut down the showers before the actual closing time, leaving only the Handicap shower to use (and a line to use it). I planned my massage time around having just enough time to shower after. Huge disappointment. Never again. It's also worth mentioning I have never in my life written a negative Yelp review - so this is REALLY something! read more

This was a lovely experience. I gave myself an afternoon at a day spa to celebrate my 60th birthday. The reception staff were warm, welcoming and helpful. The massage therapist was kind and skilled and spent a little extra time with me because she felt I needed it. The entire spa was super clean and well stocked with infused waters, snacks, and herbal teas. The sauna was clean and quiet. The changing room was clean and had plenty of cleans towels and lovely toiletries. I will definitely be coming back! read more

Once again I was truly touched to the core of my being while spending time at The Well ! I was having an early dinner, and so excited to order one of my favorite Fall dishes, the Nine Curry Vegetables with a side of fried caulirice ! Kimmel took my order immediately and while waiting for it, the ladies working together diligently at the next table offered to share their delicious dip and chips with me that was especially prepared by chef Lara for a private event that day ! Suddenly like magic, chef Lara appeared at my table and I was able to compliment her and she described in detail how she prepared this divine ambrosia. While eating my meal, a server quietly approached my table and presented me with a gift of this extraordinary dip, all packed and ready to go ! Sending gratitude to everyone at The Well for all that you are and all that you do for me and our world ! #elainespringer #beautyandgrace #thewell #ninecurryvegetables #caulirice #divine #ambrosia #Fallmenu #gifts #surprises #gratitude #love #wellness #wellbeing #foodismedicine #wellnesswednesday read more

The Well - New York - Beautiful decor at the Well Kitchen & Table. - Yoga Near Me - New York, New York

I had an appointment for a massage, which they booked incorrectly and barely feigned to apologize for their mistake. Very pretentious attitude and vibe. For the same money, there are many better spas in NYC. Strongly advise you do not waste your money by going to the Well. read more

I was so excited for my massage today. Unfortunately I was disappointed. I was escorted to the spa area and asked to get a pair of slippers and robe. I was truly shocked to pick up slippers that were clearly used. I thought perhaps they were in the basket mistakenly so I fished out another pair - nope no mistake - the slippers are all used! (Side note - as I was getting dressed to leave I noticed the women next to me had slippers that were ripped on the foot bed area - wow!). The massage itself was completely uninspiring - there was no technique and I it felt like I was getting an oil rub instead of a massage. Like another reviewer I had given info before my massage but it didn't seem to be used - I contemplated saying something - but assessed the situation as a bit hopeless so just went with what it was. I really wanted to love this place and unfortuantely I won't be returning. I'm actually visiting the Mayflower in CT next weekend and they've always had an amazing spa - it was recently taken over by The Well and now I'm seriously worried that I'll be disappointed next week. Fingers crossed the Mayflower still has their amazing staff and nothing has changed. We shall see! read more

The Well - New York - Used slippers - yuck! - Yoga Near Me - New York, New York

The Well sells Six Gldn skin care products!!! So glad to be able to buy them there. The Well is a great match for these clean, eco- friendly products for skin. read more

The Well has a cleansing energy the moment you step in. I recently went for brunch and not only is the vibe exactly what I needed, but the food was delicious. I tried the Well Bowl which was simple and full of flavor, but the real stars were the trout and cauliflower rice. Perfectly seasoned and fresh, I will definitely be going back again soon. read more

The Well - New York - Well Bowl - Yoga Near Me - New York, New York

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I love the well--the bar, shop, spa, products. The foot rub is heavenly and lymphatic drainage with Pillar is really outstanding. She's a pro. Highly recommended. That said, I recently had an experience that I wanted to share. I booked a tapping session. I was familiar with tapping prior to the session. Val, who leads the session is amazing. She's affirming, calming, clear, laid back and super knowledgeable. The issue was my expectations--I thought Val would be doing the tapping based on the online description. Instead, she modeled techniques for me try and use at home. It was more of a consultation and lesson than the relaxing experience I had expected. I had to watch, listen, and try. I was expecting to zone out. It was also much less hands-on than I expected. Very little tapping (with me tapping myself for probably 15 minutes max), much more talking about journaling, tapping, and anti-anxiety strategies. Also very expensive; with tip this was more than $200. On the other hand, the lesson was valuable and I already used what Val taught me. Afterward they emailed asking for feedback. I shared my experience and suggested that they edit the description so people realize it's a lesson. They did not acknowledge my experience or feedback. I am not sure I will go back. read more

This was my first visit and I'm really disappointed in the Well. I booked some time in the infrared sauna after work, hoping to relax, unwind and detox a bit after a long day at the office. When I arrived, the person at the front desk/ reception, just showed me to the sauna room, with no explanation of how to use the room or how to use the other available amenities. She seemed completely spaced out. I proceeded to use the sauna, which had a broken overhead light and a broken seat that kept sliding around when I sat down. It ended up being a very stressful 30 minutes. When I checked out, I tried informing the front desk of my experience and they said - nothing. They were happy to take my money though. read more

I was in NY on vacation for the weekend and signed up for a class. I booked and paid for it and was informed after paying that I was waitlisted. The class came and went and I was not taken off the waitlist. I reached out to the support email address listed on their website to get a refund for the class and never received even a cursory response email. Nonexistent customer service and I'm still out the cost of the class :/ read more

I'm fairly happy, with the services. Some things were not as I'd prefer, but the quality of my treatments has been good.

Very good tho not excellent massage from Michael, in a clean, comfortable setting. Possibly the only massage I've ever gotten where the masseur didn't check in even one time to ask if the pressure was ok or if there were any areas I'd like him to focus on or avoid. And when the massage was over--more than 10 minutes short of the 90 minute booking--he left w/o a thank you, goodbye or anything. When I went to check out and I was told that a 20 percent gratuity was included, I understood why there might not have been a friendlier, more accommodating vibe. By the way, I was not told until leaving that the tip was automatically added. I would have been glade to leave even more had the treatment warranted it. read more