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    The Westgate Room

    3.4 (169 reviews)
    Closed 6:30 am - 10:30 AM, 11:00 AM - 2:00 pm, 5:00 PM - 9:00 PM

    The Westgate Room Photos

    THE WESTGATE ROOM ATMOSPHERE

    What's the vibe?
    Moderate noise
    Classy
    Outdoor seating
    Happy hour specials

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    Recommended Reviews - The Westgate Room

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    Moscow Mule
    Jennica S.

    The Westgate Room was probably one of the most questionable (in a negative way) dining experiences thus far in 2022. My brother in law made dinner reservations for my sister's birthday and already the host was a little awkward when we arrived. To keep this review short -- the waitress spilled alcoholic beverages on my sister within the first 20 minutes of being seated, it took a long time to receive the replacement drinks, the waitress was not very attentive, the waitress was struggling for the longest time trying to open a bottle of wine and did not even pour it properly, the portions were very small for the price, when we asked for silverware, the waitress dropped some of it, incorrect dishes were coming to our table, and we received bread at the very end of the meal when we were already full. As for the positives -- we were seated outside and next to the live musician who was lovely, the food was quite tasty, the patio was pretty (though quite contrasting with parts of the hotel in terms of modernity), and when this older man (possibly a busser because his outfit was different) found out it was my sister's birthday, he brought out a free dessert with a candle (our actual waitress did not). Overall, the bad outweighed the good, but I'm thankful for the older gentleman and live musician.

    Ros A.

    Came to Westgate for Afternoon Tea. The quality overall of the menu is one of my favorites, but a few things keep me from giving it 5 stars. First off in parking in the garage, we weren't sure if it was valet and self park available or only valet. There weren't any signs for self park and the valet attendant wasn't very clear when we asked. We ended up just valeting it. I knew the afternoon tea was in the hotel lobby, but I've never been to the hotel so wasn't sure in what area. We ended up being seated at the far end of the tables, which I didn't really like. A lot of traffic from people coming in and out of the hotel passed on all sides of us and of course they were curious on what's the menu and wanted to see what we were having. I didn't particularly like where we were seated and would have rather been in a little more in. I do like that they give you a box of all their teas and a sample to smell. We were told we could each pick our own tea flavor, which I initially thought was great. However after we all got our teas, when asked if we could change one of them out, our server was very surprised and seemed hesitant to change it out. So although I did like my tea, I really enjoy trying several different teas during afternoon tea and it seemed like that wouldn't be the case here. Aside from the above, everything else was great. I really like they had a kids menu available as well. There's also live music from a harpist. On the menu there are 3 courses. The first course was Baja Prawn, Smoked Salmon, Curry Chicken Salad, Brie Cheese, and Aged white cheddar muffin. The second course is a buttermilk scone with cream and jam. The last course is the petite four. In comparison to other high tea places, their finger sandwiches have higher quality ingredients and added seafood. For desserts, other places usually supplement with pieces of fresh fruit, but Westgate gives you a nice sweet variety to end the afternoon. The price point is a little higher but worth the extra cost.

    Catrina L.

    This review is for afternoon tea. I surprised my husband for our 5th year wedding anniversary and we are very happy with our experience. I made a reservation over the phone and they were so thoughtful to ask for food allergy. Upon arriving to the location, we were surprised to find out that the parking is as cheap as $10 for 3 hours. The valet parking took our car and we walked in the dining hall without worrying about parking. Only part I did not like was it was a bit confusing where to go once you enter the dining hall since the waitress and the hostess was only one. As soon as she served the table, she immediately greeted and seated us upon learning of our reservation. We had the 3 course with the champagne and it was very lovely! I selected the chocolate truffle tea and I love it. I am a chocoholic so I love it. My husband got the ginger peach tea and he love it, he just doesn't like putting cream with it. It was surprisingly filling! We started eating at 3 and it's almost 7pm now and I am still laying in bed full from the afternoon tea! We had such a wonderful time so I ordered a second round of champagne. That did it... I am still relaxing in bed right at this moment... I highly recommend this place!

    Close up of some desserts
    Linda M.

    I have come here for afternoon tea a couple of times. It is my favorite one in San Diego. (I have visited them all.) The food is always so delicious. What a beautiful hotel. One thing I really do not like, is that this is the only tea room that will not let you get another tea after yours is finished. They look at you like you are crazy for asking. If that would be an option, I know they would get 5 stars from me. So much food, I always take a to go box home and my family loves it. I cannot wait for another reason to come back here!

    Shaza A.

    This review is for a visit I had during San Diego Restaurant Week before the coronavirus paramedic. Hotel and restaurant is a diamond in the rough. Everything is top bough about the restaurant and the lobby of the hotel leading to the restaurant. Food was great as well. It was my first time and I loved it. Staff was very helpful and friendly. The one star less is because service was a little slow despite telling them that we are on our lunch break and we need to go back to work. I took more pics, but for some reason I delete them, as I got run out of storage, before uploading them here.

    Ali B.

    We had reservation for the "Thanksgiving Buffet" dinner. When we arrived and valet parked (additional $12.00) we found our way to the check in area. The waiting room was huge and very festive and welcoming. When you checked in they offered you complimentary champagne while you waited on your table. There were plenty of sofas and chairs to sit and enjoy a couple of glasses of champagne. Once your table was ready you were directed up the stairs into the dining area. It was very elegant with white linen table cloths and napkins and everyone was very helpful and friendly. The buffet selection included a craving station, seafood station, dessert station, salad station and a favorite of side dishes. I totally enjoyed the food and the service. Our waiter was friendly and promptly removed empty plates from our table while keeping our water glasses filled. I totally enjoyed the evening.

    Stale
    Tiffany L.

    Wow. Our experience at Westgate was amazingly terrible from start to finish. For such a posh hotel one would expect stellar service. WRONG. We made a reservation for high tea and walked into the hotel expecting to be able to clearly figure out where the dining area was. We ended up walking right past it to the hotel lobby front desk to ask for help. She gave us terrible directions and told us to go through some door that was clearly incorrect. We finally ended up right where we started, which was right by the entrance where a bunch of couches and coffee tables were set up. We approached a staff member walking through the area and discovered that this was in fact the tea room. Yes, the hotel lobby with handfuls of people constantly streaming in and out. The staff lady ended up seating us on a couch with a low coffee table after we told her we had a reservation, but she never even checked our names??? Like literally anyone could walk in and say anything. We asked her to explain the menu, which she did in a very confusing and unclear way. To our understanding, we could have one pot per person. Asking for further clarification had the opposite effect so we each just ordered a pot of tea. This will be important to my story later. Then a second staff member arrived with water and he DROPPED A GLASS OF WATER ALL OVER ONE OF MY COMPANIONS, ME, AND HALF TABLE. Great. My poor friend had to try to sponge herself off with a cloth napkin and we spent an uncomfortable 15 minutes with the server slowly wiping the table down and resetting it with dry plates and utensils. Finally our food arrived after waiting for 20-30 minutes. Meh. All the bites tasted like they were made for a buffet lineup. You know that cheap, artificial, overly sweet taste? Yep that's the one. The baguettes and sandwiches were stale too, like they had been made days ahead of time. I should have taken my $30 to go out for a fancy lunch instead. Another huge and glaring problem was their tea service. The tea itself was all right. Decent but overall kind of generic and plain. They don't offer a ton of choices, but apparently the choice you do make you have to stick with for the entire meal. Which was definitely not explained to us at the beginning. I had to argue with the first server for at least 5 minutes before she even began to consider letting us switch out a pot of tea that we didn't particularly enjoy. Are you serious? After spilling water over us you're still going to give us a hard time when you didn't explain the rules clearly to us the first time? The only thing I enjoyed about my experience was the live harp music. Seriously though, don't be fooled by the fancy exterior because the inside certainly doesn't match up. Save your money for one of the numerous other tea places available in SD. Charlatans!

    Dinner menu 03/08/2023
    Yesenia H.

    Had my bday dinner here and it was delicious.. definitely recommend... my aunt loved her salmon dish

    Granola (no longer available)
    Milene L.

    I had the granola with almond milk (ordered it for breakfast from the pool) and it was delicious! The service was quick and great. I'm leaving a bad review because this week they decided to remove all vegan items (which were already very few) from their breakfast menu. Not sure what drove this decision, but I think it's good for hotels to have at least a few vegan options for their vegan clients. I don't recommend this place to vegans for breakfast.

    Cocktail shaker lid flew over the bar into my lap and onto the floor!

    There two of us tonight for happy hour and it was our first time at the Plaza Bar. We came in and sat at a table by the piano. Several waiters went by us without acknowledging our presence, so we moved to the bar stools thinking we might get service there. The bartender was so busy and in such a frenzy that the top to his cocktail shaker flew off over the bar and landed in my lap! That was a first but what got me was that he did not even apologize! We waited and waited, so finally I caught the eyes of one of the waiters who had gone behind the bar so I asked him if we could order but by then the happy hour was over! No matter. We ordered a couple of glasses of wine, As the waiter poured the last remaining bit of wine from the bottle, I smelled the vinegar and had to ask him to pop open a new bottle and give us a clean glass. At this point, we waited and waited and our Parmesan fries came out first but there was no cheese on the fries. We could have gone to a fast food place for fried frozen fries! We ate them as we waited for our tacos and at the bottom of the paper wrapper was the Parmesan cheese which someone had obviously poured in before the fries! We were each served a crab cake which was good and finally, one of our two tacos arrived and the other one arrived about half an hour later! The service was awful!!!

    Thomas M.

    Very nice setting for afternoon high tea. Our wait staff was very attentive and professional. The elegance of it all was amazing & fun. Moderately priced, this tea was a great value. Reservations are recommended as it was full for our time. The Champagne was extra if you decide to indulge for a warm up. We have three servings of nibbles - sandwiches, pastries & sweets! A harpist elevated the atmosphere which made the occasion worthy of Cape Coral.

    Christmas tree in the lobby
    Dung N.

    I've been here three times now! The first time was when I treated one of my friends for afternoon tea for her birthday. It was pretty expensive, but you have a fabulous setting with soothing sounds from a harpist and a variety of sandwiches, pastries, and of course tea! We both enjoyed it a lot! The second time was for a wine event up on the rooftop. You can come up here even if you're not staying at the hotel if there isn't an event. There is also a pool and nice views of downtown. The staff was very friendly and invited me to come back for brunch. We had our company holiday dinner here a couple weeks ago, so I was excited to try their dinner menu. There are a few doormen standing outside that opened the door for me and pointed me to the dining room area, so that I don't get lost. The lobby had the prettiest Christmas tree I've seen in San Diego, so far. It was decorated with Nutcrackers! I got there a little late, so an array of bread and butter, and some type of chili? oil was already brought to the table. I don't remember what drink I ordered, but it had Tequila in it and was something made particularly for the holiday season. It was too strong for me though. For appetizers, we shared the Westgate salad, burrata, proscuitto, and crab cakes. We were even given tableside amuse bouche afterwards, which consisted of guava sorbet served in a martini glass with alcohol. I really liked the sorbet! I decided to try the dover sole for my entree and our server prepared it in front of us! He educated me in knowing when a restaurant serves a real one or not. The fish should be able to be cut in four sections, that's all I remember LOL. It was a very light fish that looked so small after all the bones were taken out. It was a little salty, but not bad tasting. I also tried the some Chilean sea bass, which tasted better to me. The Black Angus beef was surprisingly my favorite! The beef was so tender and very flavorful. I wanted more, but needed to save room for dessert. We ended up getting the lavender creme brulee, tiramisu, baked Alaska, chocolate mousse Napoleon, and creme fraiche cheesecake. The baked Alaska is always a delightful sight to see. Our server lit it up twice since my boss was in the bathroom when it came out. I loved ALL the desserts. They were all delicious and different. The presentation was beautiful as well. Westgate dining is definitely underrated, but if you want to spoil someone you need to take them here to eat, even if it's just for tea.

    Vegan Almond Milk Panna Cotta

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    Classy place. I walked into the lobby and Sinatra was playing. I step into the bar and Sade was playing. Smooth.

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    Page 1 of 5

    Ask the Community - The Westgate Room

    Would they happen to serve halal or kosher meat?

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    Review Highlights - The Westgate Room

    The Westgate Hotel is a beautiful hotel off the beaten path in the heart of Downtown San Diego.

    Mentioned in 21 reviews

    Read more highlights

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    0.6 mi
    $$$

    My wife and I stayed at the Marriott Marquis San Diego Marina while I was participating in a…read moreconference, and we very much enjoyed our stay. The rooms are beautiful and comfortable, and ours offered a wonderful view of the bay and even the ocean beyond, with a clear view of Point Loma. Down below was Roy's Restaurant and the pool area. While our bay view king room did not have a balcony, the window did have the ability to slightly open if we wanted to hear the sounds or get some fresh air. With the window closed, the room was very quiet, so we had no noise issues. We also didn't hear noise from any neighbors, with the exception of the occasional person talking the hall or letting a room door close. Though the beds were not the most comfortable we've ever had, they were comfortable enough for both of us, though the pillows weren't my favorite because they were the kind of feather pillows you need to bunch up so they aren't too thin. They aren't very soft or spongy. Nonetheless, I was able to sleep on them sufficiently well. We can be a little picky about beds and getting good sleep, and we slept fine. Unfortunately, like many hotels, the sink, toilet, and shower/tub are all in one room, making it less convenient for two people to be doing things at the same time, especially since there is only one sink. There was a decent amount of lighting and space for toiletry items. We had no major complaints about the room, but we did have a broken toilet paper fixture in the bathroom on the wall next to the toilet that resulted in the toilet paper falling on the floor several times. Service was super friendly, but it was difficult to reach the front desk at times without a very long wait on the phone. When I called down to request a luggage rack for the room, I was told someone would bring one up, but it never came. I had to walk to the front desk to ask for one, which was later delivered. They do have an automated attendant that lets you request a limited number of items, and I was able to request a robe for my wife that way. While we were there, the elevators were a problem for a lot of people. For part of the time we were there, some in our tower were not working, causing relatively long waits for the remaining elevators and sometimes multiple stops on the way down or up at peak use times. The hotel said they were working on it, and things did seem to improve a little by the time we checked out. The property itself is beautiful and laid out well for its limited space in this part of town. Once inside, and even outside when walking the grounds near the pool, you are in a bit of a protected oasis that doesn't make you feel like you are sandwiched between the bay and the street out front. We ate outside every day with the conference, and the area we were in was super pleasant. There are a number of restaurants on property, but since we were usually eating with the conference, we didn't have time to try any except for the Marketplace. It was very expensive for most items, but the quality was really good, and we never had much of a wait. They serve Starbucks coffee here, but you can probably save a bit of money if you get that (or mobile order) from the on-site Starbucks, which is in a different part of the building. The food served at the conference was of good quality. If you go to many conferences, you'll find it to be competitive with any of the better resorts, though, in my opinion and as one might expect, it doesn't outshine the Ritz-Carlton or certain J.W. Marriott facilities. The food service staff for the conference were excellent, helpful, and fast. The hotel is in a very convenient area downtown on the bay next to the San Diego Convention Center. Traffic in the short distance between here and the freeway can be bad depending on time of day or events happening at either the convention center, downtown, or at Petco Park, where the Padres play, but the distance is short enough for it not to be much of a headache in most cases. I doubt you'll find very many cities with access this easy from the hotel to the airport and all of the local attractions, including, in this case, the Gaslamp District, Little Italy, Coronado, the bayside attractions, Balboa Park, the San Diego Zoo, and more. Hotel parking is expensive, of course, so if you don't really need a car, I highly recommend using Uber or Lyft or walking to get around to the nearest things. Overall, I would certainly stay here again, and I do highly recommend this hotel if you are attending a conference or vacationing in this part of the city and can afford the price point.

    Great hotel! Staff was not engaged at all though. No one was very friendly. Check in person barely…read morespoke to us. No conversation. I like interaction and there was nothing there. Room with view of bay and balcony - worth the upgrade! Food was traditional blah hotel food except when we got the blackened chicken sandwich for room service for late night meal and it was delicious!!!

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    Marriott Marquis San Diego Marina
    Marriott Marquis San Diego Marina
    Marriott Marquis San Diego Marina

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    Pendry San Diego

    Pendry San Diego

    4.2(577 reviews)
    0.5 miGaslamp
    $$$

    We had such a wonderful stay at the Pendry, but I especially wanted to recognize John Minz from the…read morekitchen. He went above and beyond to make my husband's birthday feel truly special, and his kindness did not go unnoticed. It's the people who create memorable experiences, and John is one of them. His thoughtfulness, attention to detail, and genuine hospitality made our celebration even more meaningful. Thank you, John, for helping create such a special memory. We can't wait to come back!

    Disappointing stay for the price point. The pool was overcrowded to the point of being unusable,…read morewith no chairs, no space, and no real way to relax. Fifth & Rose, the lobby bar, was the same story: loud and packed, not a place you can sit, relax, and hold a conversation. Rooms are basic and don't justify the rate. Breakfast at Provisional Kitchen was genuinely poor, both in quality and selection, and not what you'd expect at this level. Most of the conversation at check-in was spent explaining away which room types weren't available rather than walking through what the property's amenities actually are. The hotel was packed the entire stay, and I'm sure it always is. It sits right on the Gaslamp and two blocks from Petco Park, so the location does the work. But for a more refined stay when I have to be downtown, I'll stick with the InterContinental at the same price point.

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    Pendry San Diego - Pendry San Diego Lobby

    Pendry San Diego Lobby

    Pendry San Diego - Pendry San Diego Guest Room

    Pendry San Diego Guest Room

    Pendry San Diego - Pendry San Diego Guest Room

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    Pendry San Diego Guest Room

    Omni San Diego Hotel at the Ballpark - Omni San Diego Hotel

    Omni San Diego Hotel at the Ballpark

    3.9(1.1k reviews)
    0.7 miEast Village
    $$$

    Stayed here for a week, worked a conference at the convention center…read more Convenience cannot be beat! Easy 5 minute walk to the convention center. Sky bridge access to Petco park. Our first room was small and the bed was basically down to the springs. It was horrible. However, front desk quickly fixed this and moved us to a new room with a newer mattress, which also happened to be slightly bigger. The beds are soft and springy so just be aware of that if you're used to firmer beds. They also gave us firmer pillows (non down) which was great. Bell hops are friendly! Valet was quick and easy, but super pricey at $70/night. Having a coffee shop, restaurant and bar onsite was great. Depending on the location of your room, it can be loud all night! We were facing the convention center and you can hear the trains go by, which was fine. But our first night (with the bad bed) was facing a parking lot and it was like a party was right outside our window till 2am. Overall, good stay. Remodel makes it look new, though tubs show wear.

    We arrived at 4 PM for check‑in. Reese told us that the room wasn't ready and that we had to wait…read moreanother hour. We waited by the pool area, and I ordered a wine. It was served in a plastic wine cup. A hotel charging overpriced wine and overpriced rooms should at least be able to provide a real wine glass. When checking in, I asked the front desk, since the room wasn't available until 5 PM, does that mean we can check out at 12 PM? The front desk said no, check‑out time is still 11 AM. This is ridiculous and unfair to customers. This hotel is just disappointing. The website's advertising it's not accurately reflect the guest experience, and poor customer service.

    Photos
    Omni San Diego Hotel at the Ballpark - Cross the hotel's skybridge to catch a game at Petco Park

    Cross the hotel's skybridge to catch a game at Petco Park

    Omni San Diego Hotel at the Ballpark - Lobby

    Lobby

    Omni San Diego Hotel at the Ballpark - Lobby

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    Lobby

    Pacific Terrace Hotel - Sunset ocean view from the pool is amazing.

    Pacific Terrace Hotel

    4.4(380 reviews)
    8.0 miPacific Beach
    $$$

    regular GUY reviews... Pacific Terrace Hotel (Pacific Beach,…read moreSan Diego, CA) Family Suite, Room 122, 6 nights 550 ft2 2 Queens, 1 Sofa/Bed, Patio Cost: $$$ ($600 - $999 / night) */* Final SCORE: 4.55 Last Thoughts: Pacific Terrace Hotel was an excellent (and not cheap) base for an amazing Pacific beach vacation */* */ The Room... (4/5) Bathroom: Clean, lots of towels Toilet and shower in separate room from vanity Dual sinks but limited electrical outlets Plenty of counter space Enclosed shower with rain head; No tub regular GUY's daughter reports: "I really liked the shower" The Beds: Beds were on the softer side; Linens were clean and fresh; I was comfortable Sofa Bed: regular GUY's daughter reports: "The sofa bed was ok I guess" Extra Features: Convenient outlets and USB ports built into side table and desk Ceiling fans Kitchenette: Coffee maker (think there was free coffee pods but didn't use), mini fridge, microwave, toaster (rare thing) First night there was a couple bottles of Evian with a complimentary label on them... there were more bottles after that but without a complimentary label so we didn't drink those (I could have asked the front desk if they were free but didn't) There's a Ralph's and 7-Eleven walking distance for stocking the mini fridge Layout: Lots of space; 2 separate rooms; bathroom in the bedroom; kitchenette in the living room; 2 TVs Dedicated desk space Outdoor Space: Patio, 4 chairs and a small table, comfortable seating, heavy furniture No other guests could see us but people walking by could Style: Lots of woodwork (headboards, blinds, even ceiling in vanity area) Open all the blinds to bring in light View: I knew that family suites were on the first floor, side of building, with partial ocean view. Our room was closest to the boardwalk, with a nice view; people walking by did look at me on the patio !-------- LIGHT Alerts! Bedroom had a decent amount of light in the morning with the wood blinds to the patio closed NOISE Alerts! We could hear boisterous neighbors across the hall Patio furniture is heavy; we could hear neighbors dragging it around --------! */ *... Activities... (-/5) There was a fire show thing by the pool the day we arrived but we couldn't make it I think you can arrange a room massage but we didn't do it Amenities... (5/5) No resort fee We used the hotel's free beach towels, chairs and umbrella (ask front desk), think they have boogie boards and bikes Small gift shop with nice selection Fitness Center... (4/5) Accessed via the garage; Small, maybe 4-5 people max regular GUY's son reports: "Pretty ok, especially if I'm the only one in there" Grub... (4/5) Terrace Café is available for breakfast, brunch & dinner (food a little fancy) Many food options short walk to Mission Blvd and Crystal Pier Location... (5/5) Amazing sunset view Short walk to Crystal Pier, shops along Mission Blvd, Garnet Ave, Pacific Beach and Mission Beach The hotel sits on a bluff above pacific beach; to get to the beach: directly north is a ramp down to the beach; directly south are stairs down to the beach - may be an issue if you have mobility concerns Parking... (5/5) Valet $45 / night. You can self park. Secure underground parking lot. It's not a secret - you will pay (a lot) for parking anywhere near the beach so plan on paying or finding parking on your own Pool... (5/5) Heated, nice size, great view, poolside service, plenty of towels Guest rooms facing west can see the pool; people walking by can see the pool Seating is first come, no cabana rentals, seating a little tight Random... (4.5/5) Laundry room (on the garage level), didn't use but good to know Elevators were slow Safety... (4/5) The neighborhood and walk along the beach were safe. Occasional unhoused people. *Teenage daughter walk around the area alone? No Staff & Service... (5/5) Front desk always attentive and friendly Valet and bellhop fast, friendly and efficient Cleaning was always in our room rather late (between 3-5) Check-in (room was ready when we arrived at 3pm) and check-out had no issues No Billing issues ...*

    This hotel was super conveniently located right on the boardwalk in Pacific Beach, it was perfect…read morefor me. I paid an arm and a leg for the room but it was absolutely massive and I had sliding glass doors directly onto my own private patio which was right next to the pool overlooking the ocean, it was really incredible despite how outdated the room felt, somehow the size of the room made it more modern and it felt clean. The people at the front desk were young, fun, outgoing, really friendly and I appreciated that. They told me about some happy hour they were having later in the day and I felt very welcome here unlike other hotels I stayed at in the San Diego area. The bathroom was huge in my room, very weird vibe, like felt cabin-like, I don't know how else to explain it, but it was spacious, big countertop by the sink plenty of room to get ready. The coffee bar had an enormous countertop which was great for keeping all of my things, huge mirrors everywhere too. The bed was really comfortable, again great view outside, awesome staff. It was so nice to be able to walk the boardwalk and pop back in here whenever I needed to grab something or use the restroom. Walking distance to everything. Highly recommend, I would definitely stay here again. But I probably won't because the cost is INSANE. Sorry but it is. Also housekeeping found my jewelry box loaded with jewelry and returned it to the front desk who subsequently shipped it back to my house for me. For a charge of course but I do appreciate the honesty of the staff that goes a long long way! Thank you!!

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    Pacific Terrace Hotel
    Pacific Terrace Hotel
    Pacific Terrace Hotel - View from our room

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    View from our room

    Hotel del Coronado, Curio Collection by Hilton - Exterior

    Hotel del Coronado, Curio Collection by Hilton

    3.1(2.7k reviews)
    2.6 mi
    $$$

    Three cheers for Sandra and for the Del!…read more Service has gone downhill since Hilton acquired it. But we love this location so much we suck it up now and then to have a little staycation in this magical place. At check in time there was a huge line: the computers had broken! We left our luggage and got a snack at ENO Market. And luckily by the time we finished, the line had cleared and they had brought over extra folks to work reception. We were lucky to get Sandra who normally works at the more upscale Shore House on property. She was very apologetic about the line and also saw that we have stayed here at several times. My sweetie is Hilton Gold and they were initially going to upgrade us from our basic The Views room to a "Victorian room with a view". No thank you! Del veterans know that the historic hotel rooms are small and with no privacy, because of the courtyard. So Sandra looked again and managed to get us a beautiful upgrade to the ocean view room in The Views, which was amazing. And when we woke up, we had a note under the door saying we also had complimentary buffet breakfast at the veranda because we have an American Express Hilton card... and we also got $100 off our meal the night before at Serea! So in short an amazing stay that was an incredible value for the Del. Sometimes we stay somewhere else "cheaper" in Coronado and then come out and hang here. But this was a super deal. The credit card is absolutely worth getting if you like the Del! (last pro tip: service at the hotel can be spotty and the food very expensive if you don't have a credit. ENO market and pizzeria is the best value on property. But if you get Brett as your server at Serea, and sit outside, you are still sure to have a magical time!)

    First, the good: The property has been nicely upgraded since I last stayed here in 1978…read more Now the rest. We checked in at 5pm. Thankfully the line was not long but the process takes a while so you can still wait 10 minutes even if you are first in line. The clerk was very nice but I could sense she was going to shaft us and sure enough we ended up in a tiny room that was down a long corridor with a view of nothing but rooftops. Probably one of the worst rooms in the hotel and maybe used to house the maids but now sold as a regular room to maximize revenue. So naturally we marched back to the front desk and thankfully found another clerk who could not have been more wonderful. Shocker, she was unable to find anything else that night (800 rooms, 5pm checkin, nada) but was able to convince the manager to let us upgrade the following day to a higher category room for $75/night (regularly $225). Of course this means packing up after one night and checking into a new room but we decided to do it because the first room was so mediocre. The next morning we stopped at the front desk at noon and were surprised and delighted to find the new room ready. It was like night and day - about 2x-3x larger with an elevated sitting area, a couch, and a sea view even though it was not ocean front. Well worth the upgrade fee though kind of sad that you have to pay extra just to get yourself removed from the worst ROH. Not that everything was perfect - the following morning we were awakened to children running wild in the room above ours (apparently a special turret room or something) - it was so bad that I had to knock on the door and was greeted by a displeased parent who apologized and said they were checking out. Bueno. Don't come to this hotel enjoy the water. The ocean is polluted by sewage from TJ and not recommended for bathing. The next day we arrived at the pool only to find it was closed for the day after a child had exploding diarrhea. So much for that. Someone asked management if they could use the special spa pool reserved for mucky mucks but was told that was off limits. On the plus side beach drink service was excellent, but $8 for a diet coke plus a mandatory service charge seems excessive. Similarly I think it was $25 for a cookie and a couple of soft drinks at the lobby snack shop. I was tempted to buy a yogurt parfait but I could not justify it as the cups were only half filled. It is one thing to gouge customers, quite another to cheapen the product. For those who want to save $$ there is a chipotle across the street from the property where you can get large soft drinks (and return for free refills, as the cashier explained) for $3. If you plan to spend all your time at the resort, save yourself the parking gouge by taking a $31 rideshare to/ from the airport. Overall I can say that the staff was very nice, the bar area is fun and the food served at the hotel restaurants is excellent. However I do not plan to return as there are so many properties in San Diego that have nicer rooms, nicer pools and nicer beaches for a fraction of the price.

    Photos
    Hotel del Coronado, Curio Collection by Hilton - Exterior

    Exterior

    Hotel del Coronado, Curio Collection by Hilton - Restored Victorian Lobby

    Restored Victorian Lobby

    Hotel del Coronado, Curio Collection by Hilton - Guest room

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    Guest room

    The Westgate Room - hotels - Updated August 2026

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