We had our Hyundai towed to Taylor Hyundai due to an engine issue recall. This our only vehicle and…read moreit took them 4-1/2 weeks to even look at the issue! We were told repeatedly by James that there were multiple cars ahead of ours and so we were at their mercy as to when the car would be looked at. We called every other day inquiring on the status of our vehicle, most calls went to voicemail and if our call was answered, we were promised a call back, which never happened! The last call we made we were informed the car was fixed, they didn't even have the courtesy to place the call themselves to inform us of its completion! Avoid this dealership like the plague!

I have so much to say but please save your time and money and go elsewhere. Managers will tell you…read moreone thing and have you come back and tell you another oh and don't forget about waiting for six hours. Horrible service.

Overall after a bit of complications which myself or the dealership couldn't have predicted, the…read moreused car manager was able to work with me and showed the customer service that exceeded expectations. Happy overall with my purchase.

absolute joke of a company. bought a vehicle from them next day experiencing a ticking noise went…read morein to get warranty work done after already having a technician from one of their sister dealers look at it. claimed they heard nothing wrong wasted quarter tank of gas and still charged me a ridiculous amount for diagnostics. issue still remains

I bought a used car from them and cannot be more pleased with the quality of the vehicle, the…read moreservice, and the willingness to be helpful of everyone I dealt with. The pricing was very fair as well. I can only give them the highest recommendation. I would not hesitate for a second to purchase another vehicle from Hill's.

Customer service there is good but don't let that fool you. They sold me a car that absolutely had…read moreNO air conditioning whatsoever. I did buy it in the winter which is understandable but I called the owner to try and figure it out and he stated that he tested it in the garage (during the winter). So I don't think that would be an accurate testing plus to add onto that, make sure that you can get the AC warranty if you decide to come here (don't recommend doing so anyway). Yea I did get the warranty and I thought the ac was a part of it and guess what IT WASNT. I'm thankful for the car but they could've done better ways that I wouldn't have to go through hoops trying to figure out why and how they didn't notice it in the first place. I'm genuinely upset because this could've been avoided if they would inspect their vehicles better. But that's just me I guess.

Avoid VW Service--They don't stand by their recall repairs…read more"Warning to anyone dealing with recalls at VW: their 'remedy' is apparently only designed to last a year. I had a recalled part replaced, it failed again, and now the dealership is refusing to cover it because I'm past a 12-month 'parts warranty.' A safety recall isn't a standard repair--it's a correction of a factory flaw. Charging a customer to fix a part that was recalled for being broken in the first place is predatory. I will be filing a formal complaint with the NHTSA. Do better, Volkswagen."

Looking for a perfect first car for our daughter. The used car inventory was amazing. Matthew Ovens…read morewas a tremendous help, guiding us through a couple of choices. The most important part of the process is that Matthew listens and works to create a perfect fit. Sometimes in an automall or strip of dealerships, they can all blend together. We feel fortunate that our daughter will be learning to be a safe driver in the car we bought here with Matt as our buying partner.

Purchased a new Accord with the help of Ray. He provided reliable, honest, and informed feedback…read morethroughout. No games, no pressure. If this is a reflection of how Jim White Honda operates, then I highly recommend purchasing new cars from them.

Great selection and a no pressure staff make this the place to shop for a new vehicle. Friendly…read morestaff that answers all questions thoroughly. Love my new Ridgeline. Highly recommend.

If you buy a vehicle here don't trade your car in. They completely ripped me off. I traded a truck…read morein that they claimed would be hard to sell if they could sell it at all, then they turn around and list it at 158% more. Just the typical sleazy car salesman's.

I'm from Michigan and I needed a new truck. My wife found what seemed to be a too good to be true…read moredeal at Charlie's used car lot. I'll try to keep it short and say God must've been looking out yesterday because it was one of the two best purchasing experiences I have ever had!!! Nick, my dealer was fantastic to work with as well as everybody else I spoke with at the dealership. All very professional. I got a great deal on a truck and God personal service. Can't ask for more than that.

So I drove from Columbus only to test drive the a 2020 Nissan Leaf S. The rotors were a little…read morewarped but they made it right. Spoke with Z and he was wonderful the entire time. Made sure everything was right. Wasn't ever pushy, never followed me around. I had to take time out to eat lunch and think. He was totally cool and let me do me. Couples thing's to note, the salesman have no control over prices. But I got a really good deal as advertised so I was happy. They seem to be pretty busy. I had to stop and charge half way and that's mainly cause I was flooring it, lol

Very poor experience. I was ready to purchase with cash, yet the vehicle was sold to another buyer…read moreduring the process without any clear communication or courtesy. The way this was handled felt unprofessional and disorganized, and it raised concerns about how they conduct business. Overall, a very frustrating experience. I would strongly recommend others confirm availability in writing and proceed with caution.

I bought a car on 2/16 from Jake's. It is 05 Kia Rio. Manual everything. It has ads on it b/c it…read morewas used for the Perrysburg football games. He wanted $1,700 so ads could be removed but b/c I said I didn't care about the ads, he took it down to $1,300. He did put a new battery in it the day I bought it. I drive it to take my daughters to school and to take myself to and from work. Nothing extra. On 2/21, I was on my way to work and broke down. Once at work, I looked at it. I'm farily certain it's the clutch. I have not driven this car enough for the clutch to be out in FIVE DAYS. Yes, I know it's a used car, yes, I know I signed a statement that he didn't know the full condition. However, it's been FIVE DAYS. Maybe 8 hours of driving time in that car, and it's already broken down. FIVE DAYS, EIGHT HOURS TOTAL DRIVE TIME and I have no clutch. I'm a semi truck driver and have previously owned manual shift cars. I am well aware of how to drive them. I stopped in to see if he could help me with the repairs. He told me, no, I signed the paper and he would see if he could find a cheaper repair quote than what I had already found. He couldn't. And that was it. That is dishonest and underhanded. If you took pride in your business, you could have offered to pay some of the repairs, or bring it in and do it your self. For me to have the car for less than a week and it be a MAJOR repair. That is an unethical and cutthroat way to run your business.