SAM ANDERSON at the Perrrysburg Auto Center is one of the nicest, most honest, and hardworking…read morepeople I have met. He recently looked at my 2002 Saab, and was so kind to me and was able to help me and get me on my way in 5 minutes. I was very impressed with his skills and honesty, and I would strongly recommend this facility based on my experience with him.

0 stars. I have been…read morewithout a reliable vehicle for eight months because of the way The Wreck Center and Allstate handled an engine replacement on my 2018 VW Atlas after Valvoline in Maumee improperly threaded the oil drain plug on 11/14/2025 causing catastrophic engine damage. Because The Wreck Center was an Allstate "Preferred Repair Shop," I believed my vehicle would be repaired correctly and that I was "in good hands". Unfortunately, that has not been the case. From the beginning, communication was extremely poor. We were repeatedly transferred back and forth between Allstate and The Wreck Center just to determine whether the repair had even been approved. Our primary contact for much of this process was Drew G. He was handling communications regarding the claim, the salvage engine ordering, the initial engine problems and misfires, and when the vehicle was supposedly ready for pickup. Drew did not seem to know the status of the repair, and we were often given inconsistent information from him. I later learned that Drew had been reassigned to the paint department. Knowing that the person who had been handling communications regarding a complex engine replacement (and test driving my vehicle while it had active misfires) was subsequently demoted to the paint department only added to my concerns about whether my vehicle was ever being properly overseen. I repeatedly requested the VIN number for the salvage engine because I wanted to independently research its history. Despite numerous requests, neither Allstate nor The Wreck Center would provide it. I was even told by Leandro at Allstate not to worry about the VIN information. I ultimately did not receive the engine VIN until several days after I had already paid my deductible and picked up my vehicle. When I finally researched the VIN, I discovered that the donor vehicle had sustained moderate front-end collision damage. More concerning, the vehicle carried a certificate indicating that the engine could not be started after the accident, meaning its mileage could not be verified. The engine that was installed in my vehicle therefore could not be of "like kind and quality" since it's unverifiable. I also repeatedly asked what warranty came with this salvage engine. I was given conflicting answers--first 6 months/6,000 miles, then 12 months/12,000 miles, and later back to 6 months/6,000 miles after problems developed. Even when I finally recieved the paperwork (months later), it contained conflicting warranty information. Things became much worse after the engine was installed. During The Wreck Center's own initial test drive, my vehicle was experiencing active engine misfires and the check-engine light was flashing. I was told that it "just needed new spark plugs." I trusted that explanation and took the vehicle home. The vehicle continued to have serious problems, including moving misfires. This raises serious concerns about the condition of the replacement engine and whether the salvage engine was ever properly diagnosed prior to being installed in my vehicle. There were also additional issues with the repairs, including non-TTY subframe bolts and a melted grille shutter that had been sitting on my exhaust pipe (????). These are not the level of repairs or quality I expect after being without my vehicle for such an extended period. There were also concerns involving exhaust fumes/carbon monoxide. Because of the issues with the vehicle and the exhaust system, I became concerned enough about potential carbon monoxide exposure that I purchased a carbon monoxide detector for the vehicle. A vehicle that has undergone an engine replacement should not leave a customer questioning whether it is safe to drive or whether exhaust gases could be entering the vehicle. The entire experience has involved repeated delays, inconsistent information, unresolved mechanical problems, and a lack of accountability between Allstate and The Wreck Center. I have spent an enormous amount of time making phone calls, asking for basic information, trying to determine who was responsible for what, and attempting to get answers about a vehicle that should have been properly repaired the first time. What makes this especially frustrating is that I did everything I was supposed to do. I had full insurance coverage, trusted Allstate's preferred repair facility, paid my deductible, and trusted that the replacement engine being installed in my vehicle was appropriate and reliable. Instead, I ended up with a salvage engine whose mileage could not be verified, a history that I was not allowed to investigate before installation, conflicting warranty information, continuing misfires, catalytic-converter problems, concerns about exhaust and carbon monoxide, and numerous other repair issues.

My experience with Central Collision has been outstanding. While collision services is never…read moresomething people enjoy using, these folks make this as painless as possible. They are courteous, patient and friendly. They explain what needs to be done and answer every question. Things are done on time and with precision expertise. I would heartily recommend using Central Collision to anyone who wants first rate service and an outstanding outcome.

These guys are simply the best. Excellent body work as well as customer service. They were not only…read morehonest but they went the extra mile. Thanks to Bob and his crew. My truck looks better than ever!

When I got less than stellar care at another body shop in town, BG Collision had my part in just a…read morecouple of days and got my minor repair fixed quickly. Friendly, great communication. Worth the time to check them out for your car's body repairs.

Great guy, awesome service. My car looks brand new again! He even touched up a few scratches and…read moredidn't charge me. He also gives a loaner car. I recommend to anyone.

We were told to take our car here by our insurance company. We got an estimate and it was low…read moreenough we decided to pay for it ourselves instead of having a claim on our insurance. When we dropped the car off we told them we would be paying and then the price tripled from the quote. To me, either they are in collusion with the insurance company or they practice bait and switch. The worst part is, they didn't align the new fender correctly as the gaps on both sides of the hood are off and it is raised and not level with the hood. I will not take my $40k cars to them ever again!

professional, repair costs reasonable ,out of 3 quotes for different repairs all were best 2 by a…read morelarge amount ,will not hesitate to use for future repair work or recommend to others .Work was done in a very timely manner ,the staff very pleasant, The work performed was excellent .

Dylan's collision did great for our 2019 Lexus GX 460. Painted our fascia plastic grill. Looks…read moregreat. Thank you. I will be back with all my misfortunes to our vehicles.

I had to bring a truck in after I tore a small hole into a door. Dylan and team gave me an estimate…read morethat was about half another company's estimate. They said it would take 3 days and it took three days. They also came in about $200 below the estimate, which was highly welcome. I hope I never have need of another collision shop again, but if I do I know where I am going.

Quick and affordable service for two of our cars all in one week! Definitely a reliable source for…read moreauto repair. Thanks!!

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

Amazing work and communication while my vehicle was there. They did an awesome job and was truly…read moreworth every penny. The value of the service requested was full on thumbs up and have already told people about this business.

Just picked my vehicle up and I couldn't be happier. In terms of service, I'm even more pleased…read more The facts are that local companies like these have been hard hit by the pandemic like all businesses have been. I won't get into all details but the owner of the company went way out of his way to help me and even drove me to the next town over to pick up my rental car, while his shop was absolutely slammed with work. That is exactly the work ethic I was raised on and why I'm writing this review..because it is RARE! Please send your business to these kind folks and you won't ever regret it!