The owner of the company, Dan, reached out to me after I posted my review. He was very professional…read moreand understanding about my concerns, and provided a very generous resolution. A new technician, Ivan, was sent out to fix our dryer. He was very nice, personable, and efficient. Our dryer is working better than ever before. I greatly appreciate Dan, Ivan, and their communication. Thank you!

My AC went out on Monday evening, I messaged multiple companies on yelp and this wonderful company…read moremessaged me IMMEDIATELY. I was contacted the next day and also given a same day appointment. The company communicated very well with tech arrival time, and were also incredibly kind. The tech arrived in the time slot given, Alex was very professional and fixed my AC within minutes!! I was back up and running right before the HOT days. I highly recommend this company and will use them again!

Brandon was out a couple of years ago to replace our furnace and he was a pleasure to work with…read more He's very knowlegeable and was very patient with all of my many questions. This fall we wanted to add a heat pump and I didn't hesitate to call him for it. He did a great job, there weren't any problems, and I feel confident in his work. It's been very nice working with him.

With trades work you often have to ask "do you want it done well, do you want it done quickly, or…read moredo you want a fair price?" Trusted Choice is one of those rare companies where I never feel like I have to compromise in any of these areas. I have worked with Brandon at Trusted Choice on a number of HVAC repairs/projects over the past few years. I manage two properties and have central air in my home so I frequently work with electricians, contractors, plumbers, and technicians. Brandon is professional, punctual, and thorough. He does excellent work at a fair price within the timeframe he quotes, and takes the time to explain the intricacies of the issue at hand, which is important for people like myself who want to understand the systems that power their properties. He helped me keep my older system running at my house up until it finally kicked the bucket and required a full replacement. When we talked through the issues, I already knew the longevity limitations of my old system and so when the news came that it was time to replace, it was not a shock and we were able to formulate a plan to remedy quickly. I will continue to call Trusted Choice for all future HVAC work because I know I will get prompt, professional, fairly priced service.

technician Jeremy from COMFORT CONNECTION is reliable and honest. He troubleshoot & diagnosed my…read morehvac. He found the air filter were very dirty. Compared to the previous hvac ac company. they troubleshooted my hvac unit. "stated the line has no pressure and leaks" (Needs repair)

First off Steven Conner was great with explaining the whole process and what I needed and why, his…read moreattention to detail with the placement and clean looks was impressive. I can't say enough about the install crew Cole, Tyler and Justin, they were great because they took the time to explain any questions i had during the install and were very professional. I will be using comfort connection for my next project and would not hesitate to recommend them to anyone, overall a great experience!

Sufian of Prime provided excellent service! He tried to help me troubleshoot the issue over the…read morephone which was very generous. He is a person of his word. He scheduled my repair and though two of his techs called in sick the day of my repair, he came out and fixed the heat pump issue. And on his birthday! His quality of work is exceptional. The pricing was very reasonable and he offered me several options which is really nice. Luckily we were able to keep my old heat pump unit going. I will go back to Prime when I need a new unit. -Gerald

Bathroom exhaust fan installation. The first appointment had to be rescheduled which was fine;…read morehowever, there was a misunderstanding of what I wanted done. They quoted for exact replacement which clearly was not what I asked for. New quote was more than twice as much as original estimate once they found out they were installing an upgraded fan. I wanted two fans installed and only ended up installing one fan for about the same price as the original estimate. Minus one star for the communication issue but otherwise the installation went well and now I have a working fan instead of a hole in the ceiling. I appreciate their flexibility with installing a fan they didn't sell me which saved me money in the long run.

Shawn with customer service reached out to set things right and explained what happened and why the…read moreexperience was not up to their typical standards. So I am updating from 1 star to 3.

We had the install! New Daikin side discharge AC along with Daikin 2 stage furnace - a complete…read moresystem installed from the ground up in a day, including tear down of our old units. Everyone in the crew was clean and neat in appearance and arrived right on time. They were coming and going throughout the day and there were a bunch of them, including Tony Lescanec and Jim Thomason, and they were all really great guys (I say "guys" because I saw no women on site). I'm the type that wants to know stuff and I asked a lot of questions. They were always courteous and friendly in answering everything I "needed" to know. After the install, they went over each piece with us, including the new fancy thermostat. The system is fantastic - it's so quiet - and it works great! I can't wait to see how it does during the upcoming HOT summer months. Btw, they left the area rather clean, save for a couple of pointy screws. Great work by the team from Roth Home. It was a bit more spendy than we had anticipated, but with their "free AC if you buy a furnace" promo and the lifetime parts and labor warranty, we were going with Roth!

Barry is a great repairman. Quick to respond to fix your appliances. Very through and helpful idea…read moreto prevent any additional break downs.

Our AC unit went out towards the end of May, and I had a friend refer A1 to me. So I went online…read moreand did the whole "Contact Me" selection, saw that they did free consultations. Great. Jerome comes out that Saturday (30th), I give him as much info as I have, we'd only been in the house for a year, and not really had to use the AC, so weren't sure about the history, but it didn't seem to have issues, until it stopped working. I left him to diagnose, and half hour ish, he comes in and tells me it was just completely out of coolant. Easy fix, he'd already filled it, I paid him, problem done. I asked if there were any other issues, he said no it's just an older unit, and I asked him if it'd still be good for the next 2-3 years, so we could save for a replacement, he said it should. About 3 weeks go by, and it stops working again, no idea why. So I ask my husband (who is home during the days) to get ahold of Jerome, and see if he has time to come out to look at it again. He calls, the first number on the business card is not Jerome, but someone who used to work for him. So he calls the other number, and leaves a message. Jerome calls back, and says he's out of town... that was pretty much the end of conversation. We ended up calling Milwaukie Heating, who comes out and looks at the unit, gives us a very thorough quote. Come to find out that there is a whole (puncture) in the liner of the unit. (I don't know if this is the technical jargon, this is just what I got from my husband). The hole was big enough that it should have been noticed prior to having the coolant filled (which is all A1 did), and the tech from Milwaukie said that it should have been communicated to me before the unit was filled. So we have the repair quote, and the quote for a replacement unit, and I called back A1, thinking it's been long enough, maybe Jerome is back in town and can come give us a price quote on a repair, since he initially filled the unit, and I feel like it was something he should have caught, so I wanted to give him a chance to work with us on resolving the issue. Spoke with Jerome tonight, he is still out of state. When I told him I felt like we were taken advantage of, by him not informing us of an issue and just filling the coolant (I'll be honest, I said it felt like we got screwed), his response was "I'm sorry". And then there was a statement to the effect of, "It's possible if there was a leak, something was blocking it, and it was holding pressure, so it the blockage may have been dissolved, and the leak came back". We will not be using this company again, and I'm super disappointed with the service. I feel like he did take advantage of us not knowing much about our AC unit, and was happy enough to make $$$ off of something that was never going to fix the problem. Had we not gone somewhere else, we might have just kept having the unit filled, before realizing there was a larger problem.

We just had them put in a complete new unit replacing our 10 yr. old unit. i couldn't be more happy…read morewith sales, being on time and installation was super quick. Great crew from start to finish. would recommend them for any job. Price was really great for the complete job. Vern S.

It had been a few years, our landlord scheduled a vent cleaning for our house, and that includes a…read morefurnace tune-up/maintenance. They were there on time and we had no problems with scheduling. We thought the technician was great, totally friendly. He took our ancient oil furnace apart and went to work! Our furnace is working great, in fact it seems to run better.

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

The service was great that technician that came to my house was very knowledgeable and very nice. I…read morethink it's a great value. I would recommend this company to anyone.

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!! Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival. I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived. I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!

Reached out to Renhard (found on Yelp) because our renters noticed the air conditioning wasn't…read moreworking well. They coordinated with our renters to go out the next day. We had texts and email regarding the appointment, even a picture of Koby the technician going out to share with our renters for security. He arrived in time, friendly, professional and knowledgeable. Called us to explain all that was going on with estimate. Fair price. Work completed in a timely manner. We will be using Renhard for future needs. Recommended!

Our gas fireplace was in need of some serious TLC. We had a hard time getting it turned on even…read morewith the switch and it no longer stayed on (it would auto shut off pretty quick). It really needed a good cleaning. They took it apart carefully and cleaned all the pieces/parts. Did a thorough check of everything to make sure there were no leaks/damage. The tech was very knowledgeable and kept a clean working space. I appreciated that he cleaned up after himself and was all done within 2 hours (gone and out the door). The price was reasonable for the state our fireplace was in. I would definitely recommend this company and plan on using them again