I would never use this company unless you like to be scammed. Scott Trantel is a crook and takes…read moreadvantage of customers in anyway possible. He will charge you for a permit for each unit of $250 but then he does not get the permit. This is free money in his pocket. If a permit is not issued and the work was done causes a fire, you insurance company will look at that to not pay the claim. This could cost you thousands of dollars. Don't take my word for it, call the county to see if he got a permit, chances are, he did not. Don't be scammed by this guy, he is not what you think he is.

Communication is great, service is great. Very professional group of service people! Price is…read morecompetitive as well. They were able to fix what other company could not, with my AC last summer.

I called these guys to repair the heat pump that they installed, but they didn't pick up their…read morephone. You know what? I'm tired of bad customer service. A 5 star company hires a receptionist to answer the phones. Voice mail gets you 1 star. You want more than 1 star? Staff appropriately. Someone made the conscious staffing decision to get 1 star. Don't complain to me about your decision. I gave my business to the company that answers the phone. UPDATE: Carson Wilfert called back 6 hours later to say nobody could get to me for 2 weeks. I don't know how these people think business works, but it's not like this, I assure them.

Shannon was professional and solved my furnace issue with a couple of questions and 29 years of…read moreexperience. Wish Willamette HVAC would have fixed this very basic issue one out of 3 visits they made. Wish I would have gone with Wilfert the first time. You have a customer for life.

Overall it's a shame that Steve, the owner, is so rude and challenging when you ask a question…read moreabout the charges. Hard to believe, but he spoke harshly and hung up on me when I asked why there was an additional $99 charge. I even said I was not refusing the payment; I just wanted an explanation. That said, Morgan, the technician that reset the button (literally all needed), was lovely, thorough, and pleasant. My system is old and will need to be replaced; however, Steve got his wish - I paid the additional $99 and will never do business with Earthwise again, and I hope you will not either. Rude behavior is the last thing a customer should expect, especially from the owner. Note: Steve could have fixed this with a callback, a simple explanation, or an apology for his rude comments and hang-up. One can hope he may read this review and do better in the future. .

I had a new AC installed in my ForestGrove a few years ago. It worked fine until the metal backed…read moretape on the unit in my garage failed. The garage is cool and the rest of the house is hot, especially upstairs. I noticed a two inch gap around a cover . The wrong cover had been installed and just taped on rather than getting screwed on. No tape I can find will hold it on and the air pressure forces it open again. I called Earthwise to have them fix it. My first call was May 18. They didn't call back. Two more calls in the next week got me the reply of "We are busy". They need to make this good by getting the correct part or fabricating one. The AC unit was well over $3000. I have made a complaint with the Better Business Bureau.

We've had them out to service our again heat pump twice. Up front about the work needed and prices…read more Recommended.

Billy Buckhannon came out 3 times last Winter to work on my furnace - the last time in March 2022…read more I only use my furnace when it's very cold as I have a gas fireplace. I turned on my furnace this year and it didn't work - again. So I called another company to look at my furnace this time. I was told that the ignitor put in last March was the wrong voltage - that it was an 80V instead of 120V. After doing some research I discovered that the 120V was the correct voltage because the furnace's board was replaced (by Billy) in December; otherwise the 80V would have been correct. Seemed like an honest mistake, so I called Billy to ask him to install the correct part. Instead of apologizing for installing the wrong part, he took no responsibility for the error. He said it was an honest mistake that he was given the wrong part. I agreed, but explained that I shouldn't have to pay for the same service again because he installed the wrong part and that he should make it right. By this time, he was SHOUTING at me over the phone that it wasn't his fault and that it was over the 30 day labor warranty. He was yelling at me and acting as though I was being unreasonable by asking him to install the correct part. He finally yelled that if it would "appease" me, I could send him the bill for the labor for the repairs and he would reimburse me for the labor. That I could send the wrong part that he installed back to the parts company as it was under warranty. By this time I told him I didn't like how he was speaking to me and hung up. It is inconceivable to me that an HVAC professional would install the wrong part and then become angry when asked to correct his mistake. I would recommend that you use another company if you need HVAC work and ensure that they stand by their work. People make mistakes, we all do, but how you react in those instances is a matter of character. Billy reacted poorly.

We've been using PDX heating for 17 years. Paul installed the original furnace and water heater in…read morethe home we bought, then has helped us over the years to maintain them. He also added on central air later. He has been professional, fair, and a joy to work with. We have had Paul, and now Chris, help us at our new home to install a gas line and our washer/dryer, and fix a furnace problem. We recommend them to all of our friends, without hesitation. Can't speak highly enough of them!!

When you have a 106yo house having an original coal chimney that resembles the leaning tower of…read morePisa, a couple of bedrooms that also double as larders (heating vents were apparently for sissies back in 1906) & a gas furnace that was installed during the Eisenhower administration are just part of the cachet of home ownership. Needless to say, when you have to cough up thousands of dollars to keep from turning into peoplesicles it's nice to know where to go. Ironically, really expensive expenditures like heating systems & renovations are rarely, if ever, reviewed on the interwebs so we turned to our rockstar real estate agents who have been really excellent in steering us to right sources for our money pit's needs. Sadly this was their one lemon & it was as bitterly sour as a bitter melon vinaigrette. So where to start? We contracted Portland Heating Inc to remove our unstable coal chimney, install a new gas heater & HVAC system including adding heating vents to the bedrooms (hey, I'm all for togetherness but huddling for warmth, not so much). They came in ~15-20% over budget (usually you budget ~10% for contingencies, say like finding an extended family of voles in your walls or rampant dry rot, neither of which was the problem here) & were 2 weeks behind schedule. This ended up really screwing over the flooring guys who were basically saints. In fact, they were so behind schedule that they were still working on the day that the movers were moving us in which is pretty sad since they had a little over a month to get the job done. Not only did they get sooty footprints on the RAW wood floors that the flooring guys had sanded despite multiple signs as well as phones messages left for them NOT to walk into the kitchen but Chris, the assistant who thankfully is probably insulting people back in his home state of Alaska as I type, was not only rude but refused to give an estimate of how much longer he would be working on the day that the movers were moving us in. This is not an isolated incident nor was it unknown to the owner, Paul Cessaro, as apparently Chris had told another client that he couldn't believe she was proud to have bought her house as the neighborhood wasn't that nice--Paul shared this little gem with us when I pretty clearly stated that I never wanted Chris inside my house again because he was so rude. In terms of competency, I can only say that they didn't completely wrap the new duct work which they said they would do & ended up costing us $80 to have someone else do. Two different energy efficiency analysis firms told us that the pressure in the heating system that Portland Heating installed was too low. They made the duct work in the old coal chimney space so oversized (we were told by multiple contractors that it didn't need to fill the space) that 6 different contractors looked at the hole they left extending from the basement to the attic in our house & either "forgot" to give us an estimate or gave us a ridiculously high estimate hoping that we'd pick someone else or give up. So if you know a pedophile who poisoned your dog while mugging your granny who needs HVAC work, by all means send them to Portland Heating. Otherwise put the yellow pages heating section on the wall & start throwing darts. You couldn't do worse than we did.

I have been relying on Rubi Heating and Cooling for several years now. From the first emergency…read morephone call to regular maintenance, staff and technicians have been friendly, professional, and caring about providing excellent service. They explained everything in a way I could understand and made the whole process easy. I've never hesitated in recommending them to family and friends. Tobey S.

I had Rubi Heating and Cooling come to my house to inspect the HVAC ducts in my crawlspace. They…read morefound that one duct was laying on the ground and it was broken rendering it useless. We made an appointment for two days later for them to come and install a new duct. They arrived on time, made the repair within two hours and did a great job keeping the surrounding area above the crawlspace entry clean. The technician (Oscar) was friendly and polite. I would highly recommend this local company for any HVAC needs!

My commercial reach in fridge was not cooling anymore, so I called Hunter Davisson and they came…read moreout, diagnosed the problem, and quoted a repair for $2,031.99. They ordered the parts on the 15th saying they were 3-5 days away. The parts arrived two weeks later, and then they told me they couldn't get a tech in for another week. I couldn't wait any longer for these guys, so I called a different company and they were there THE NEXT DAY and did the job for $519. They said the parts were available locally and didn't understand why it would take 2 weeks for them to arrive. Don't waste your time or money on these guys.

Outstanding customer service, great value, knowledgeable technicians! A little background on them;…read more A trusted name in HVAC & refrigeration since 1965. We've been designing, installing, and servicing commercial heating, cooling, controls, and refrigeration systems in the Pacific Northwest for nearly half a century. Our team of engineers is well versed in HVAC & Refrigeration design, and our technicians are highly skilled in installing, repairing, and maintaining systems. From the smallest reach-in refrigerator to ice machines, high rises, and complex building automation systems, our experts will assist you and ensure your project or repair runs smoothly. You've seen our green vans. Contact us and discover why people have been calling us to solve their HVAC/R problems for almost 50 years. 24 Hour Service: 503-234-0477 We love them and will use them only on our heating and air conditioning system.

Kurt and his team at PDX Heating & Cooling were fantastic. Very accessible, super competitive…read morequotes and were ready to go above and beyond to make the job a success. I would certainly recommend this business for your HVAC needs. *Military friendly business*

Outstanding experience with these guys! They were at my home on time, ready for action, and figured…read moreout the problem quickly. My mini-split problem had a couple possible solutions, Kurt helped me decide on the right way to go - which also was the lower cost option. The problem was solved in under 2 hours! Really great experience, will definitely use them again as the need arises.