This experience was amazing! The way the house was arranged, with all the thoughtful details in…read moreplace to play the game, was beyond my expectations. The puzzles were fun, creative, and just the right level of challenging. You can really tell a lot of effort went into designing the experience. I highly recommend this for groups or couples looking for something unique and interactive. Put your problem-solving skills to the test. You won't be disappointed!

The hosts have created a truly unique experience and top tier accommodations. The home…read morefurnishings transport you to a steam punk 1890s London where you will find exciting puzzles, hidden items, and theatrical surprises. The hosts also provide snacks, beverages, toiletries, extra towels and linens, blankets, and more. The beds are large and the bedding is luxurious. This is the most comfortable and homey short term rental I have stayed. I have stayed at similarly price rentals in Houston, New Orleans, Cornwall England, Strasbourg and Paris. None have come close to the accommodations at the Sherlock Home. And the adventure of solving the Sherlock Home is the icing on the cake! If you enjoy quests, puzzles, or Sherlock Holmes, you owe it to yourself to experience this home!

We had SO much fun at this escape room! We did The Experiment, which can have up to six players,…read moreand it was incredibly interactive from start to finish. The puzzles were creative, hands-on, and so well thought out, you can truly tell how much time and effort went into designing this room. My family had an absolute blast and couldn't stop talking about it afterward. It's unlike any other escape room we've ever done. Highly recommend for a fun date night or an unforgettable night out with family or friends!

We had an absolute blast at The HAUS Escape Room in New Braunfels! If you're looking for something…read moredifferent to do -- whether it's a first date, team-building adventure, or just a Saturday night out with your spouse -- this is the place to go! The puzzles definitely kept us on our toes (and maybe arguing a little in good fun ). Even though we didn't quite escape, we laughed the whole way through. Big shoutout to Alex, who was awesome and showed us what we missed at the end -- super friendly and helpful! We'll definitely be back for round two... redemption awaits!

Elijah was great--friendly, helpful, and a fun game master. We've visited multiple times and…read morecompleted several escape rooms here, so we're definitely repeat customers. About a month ago, we escaped Carnevil. Despite a few technical issues and glitches with some of the puzzles, we really enjoyed the room. It was packed with decorations, had a great atmosphere, and the puzzles were challenging and engaging. We had such a good experience that we decided to come back for another visit. This time, we played "The Other Side" based on an employee recommendation, but unfortunately, it was disappointing. The puzzles weren't very challenging, the room felt short, and the overall experience fell flat compared to other rooms we've done. The set design and decorations were also fairly minimal, making it less immersive than we expected. We were so underwhelmed that we decided to pay for another room immediately afterward. We chose "Society Zero," and it was a completely different experience. The puzzles were much more challenging and engaging, there were more of them, and the room's decor and atmosphere were just better. We escaped that room as well and had a much more enjoyable time. While "The Other Side" wasn't for us, we'd definitely recommend "Society Zero" for anyone looking for a more immersive and challenging escape room experience. Overall, we've had positive experiences here and will likely return, but we'd suggest skipping "The Other Side" and choosing one of the more developed rooms instead

First let me say customer service was terrible with the exception of Rayden. He was very helpful…read more We did Carnevil and the room itself was super fun even challenging. The non linear aspect was a great idea but needed some direction as we progressed we did not know if we missed something, the games itself needed so much help as we asked for hints we were doing the correct thing all along but it just was not registering. We're even told we had to do it softer? Whatever that means. Though the videos were interactive they ate up so much time. Felt a little cheated in the end but we still had fun.

We came to The Escape Room San Antonio for my friend's birthday and honestly, it made the whole…read morenight. Lauren and Hawthorn were our hosts, and they set the tone from the second we walked in. Super welcoming. Not robotic. Not reading from a script. They explained everything clearly, made sure we felt confident going in, and kept the energy up without overdoing it. What I appreciated most was how thoughtful they were outside the game itself. They gave us real recommendations for places to check out around San Antonio after. Not generic tourist stuff. Actual spots that made our night better. You can tell when people care about the experience versus just running a shift. Lauren and Hawthorn genuinely cared. It felt like they wanted us to have a great birthday, not just finish a time slot. If you're booking here, ask for them. They made it awesome.

Loved this place!! Super friendly and we had lots of fun in "the depths". Will definitely come back…read morehere. And we escaped!!

Great rooms! We did the Illusion and Breaking Point. Ry, John, and Mario were amazing! This is my…read morefavorite escape room in SA so far!

Came in for a family fun night and tried 2 rooms…read more The first room was Master of Illusion and it was fun. We were a little disappointed that it was only 1 room so it was relatively small but it flowed well and he had fun. The 2nd room was Horror on Hallows Eve and it was terrible. This was room 59 and 60 for us as we've done a ton of rooms in Los Angeles and this room made absolutely no sense. On top of that, we had to do the knives puzzle literally 10 times because one of them was messed up and kept doing the noise when you pull the knife out of the pumpkin when it was not taken out so it took a TON of time away from our game. We finally got it to work by holding the knife super tightly into the pumpkin until we completed the rest of the knives. We ended up not escaping the room like 5 seconds too late which was frustrating when this took up such a large amount of time for a defective puzzle. On top of that, the hint system showed up on a screen and largely didn't pertain to what we needed help with. We much preferred when game masters give you a walkie talkie so you can explain the section you need help with. Finally they charged us for a photo which is crazy. In over 60 escape rooms that we've done, not once have we been charged for a photo.

I took my grandkids to Escapology recently, and we had fun. They have many different stories to…read moreexplore. This was our first time doing an escape room. We did Kids Mode, which offered more hints. If you've never done an escape room before, they put you in a room with puzzles to solve. As you solve the puzzles, you unlock more clues and additional puzzles. You have one hour to solve the final puzzle. When you get stuck, you can ask for a hint. Someone is watching you from hidden cameras, so they know what you need next. We made it out with five minutes to spare. It was fun! The place was clean, the challenge was creative, and the staff members were very friendly. One tip: it costs less on weeknights.

Just tried this newer escape facility out on Monday. Great facility. Nice and clean, plenty of…read morerooms to choose from, great bar selection and nice waiting area. The staff is super nice, call outs to Maddie, James and Dylan for providing great service. The rooms are a great combination of physical and mental puzzles and great atmosphere. Highly recommend!

On 1/29, my best friend and I booked a rage room to celebrate her birthday and release some stress…read more Unfortunately, the experience ended up being more stressful than cathartic. The reservation was made earlier in the week. We arrived at 12:20 PM, 10 minutes before our scheduled time, and found the door locked with no staff present. No signage, no response. When my friend called the listed phone number, a man answered and said he was stuck on the south side of San Marcos due to an accident and would arrive in 15 minutes. He showed up 30 minutes later. When he arrived, he brought an elderly woman and two dogs. One of the dogs immediately jumped out of the car and approached us in a parking lot that was visibly covered in broken glass. This felt unsafe and irresponsible, especially for the animals. He let us inside and offered "free upgrades" to make up for the delay. That goodwill disappeared quickly once we saw the condition of the facility. The interior looked nothing like the photos or walkthrough shown on their website. The space was run-down, messy, and felt genuinely unsafe--more abandoned than operational. Upstairs, we were shown lockers and dirty, visibly used coveralls that we were expected to wear over our clothes. The rage room itself was already filled with debris and leftover broken items from previous groups--far beyond what would be expected or safe. It was clear the room had not been cleaned or reset. He then told us he planned to clean the room while we were outside doing our "upgraded activity," which turned out to be smashing printers because he did not want to carry them upstairs himself. We asked what the plan would have been if he had arrived on time. Rather than answering directly, he became defensive and said he expected us to be "more understanding." At that point, it was clear there was no preparation or plan in place. We decided we were not comfortable continuing and requested a refund. He appeared relieved by this decision. As we were leaving, the elderly woman followed us outside and attempted to show us an email claiming they had notified us earlier that they would be late. She said she could not call because they did not have our phone number. If your booking system does not collect phone numbers, that is a flaw in your process--not the customer's responsibility. I strongly recommend avoiding this business. The concept has potential, but the execution, cleanliness, safety standards, and professionalism were severely lacking. I would be genuinely concerned about someone getting hurt--person or animal--if conditions remain this way.

So much freaking fun! Bonus daughter took me for Christmas to the break room. We got a lot of…read moreenergy out breaking bottles and it was a nice exercise too.