I'm new to my dental plan, and this office was in-network with my insurance, so I decided to…read moreschedule my annual checkup. When I called to make an appointment, the woman helping me would not tell me whether my plan included the two free dental cleanings it advertises. She kept saying that I first had to come in to be examined by the dental hygienist, who would then decide what type of cleaning I needed. At my appointment, they took X-rays, and the dentist came in for about five minutes. He didn't seem interested at all, said I had no cavities, and then left. Next, the dental hygienist came in and told me my gums were red and that I needed a "special" cleaning. The same woman who scheduled my appointment came back and said it would cost me $1,400 out of pocket, even with my insurance. I declined, and suddenly the price dropped to $300. I declined again, explaining that my dental plan includes two free cleanings per year. She insisted that it didn't and even tried to get me to sign up for a credit card payment plan to cover a treatment that I don't believe I needed. Please be careful with this dental office. In my experience, they tried to pressure me into paying a large amount of money for dental services that I didn't feel were necessary. I would never recommend this office because the entire experience felt misleading and untrustworthy.

I was looking for a new dentist and recommended to go see Dr. Grigoryan. I made one phone call and…read morehis staff was able to schedule me in within the same week. He has multiple locations, one in San Bernardino, Fontana and Upland. I scheduled to see him in Upland, and I just say his office is very clean, staff is very attentive and he is very thorough and professional. He is a full service honest, gentle and top of the line dentist. I can't be much happier with my decision. If you are looking for a new dentist, I highly recommend Dr. Grigoryan and his staff in Upland.

I would highly recommend coming to Canyon Oaks Dentistry for your dental needs. Dr. Hameed and her…read morestaff are absolutely amazing and she/they truly care about their patients.

The best dentist that I have ever been to. I tried another dentist about a mile down the street,…read moreand never went back.. for many reasons... but this place is WONDERFUL! The dentist is thorough.... explains everything.... from the xrays to actually "Drilling" in my teeth, to explaining what I needed done, to working within the confines of my insurance, to making a mold, to making a crown... always insuring that I was comfortable and knew what she was doing. I NEVER HURT during the entire 2 hour visit.. It was easy to make an appointment. Fees were all explained and processed according to what would be best for me. I have a lot more work to be done, but based on my first visit. I give this place a 10 out of 10 - HIGHLY RECOMMEND!!! Thank you!

An INCREDIBLE dentist with TOP TIER staff…read more For over a decade, our family of eight has driven just over an hour from Murrieta to Rancho Cucamonga every six months to visit this office. We do it for one reason. Honest, trustworthy care. The team is professional, warm, and consistent. No pressure. No upselling. Clear explanations. Fair treatment. This is the standard. Worth the drive. Every time.

I went into this dentist through a referral because my dad happens to work for the nearby hospital…read moreand was told by coworkers to go to this place. He and I have completely different insurances and this clearly played a part in sure in the lack of empathy and experience I received from the staff at this dental office. My second time coming for treatment here I noticed the utmost disrespect from the lady who helps take the x-rays. She's very rude and disrespectful with her words. She became irritated and combative when I tried to explain to her what the reasons for my visit. Both the doctor and this assistant recklessly discussed my treatment and mouth as if I wasn't sitting there and still told me I wasn't in pain from a tooth I came in the office for. She literally tried to rush me through the initial conversation, instead of listening. The first thing in any job or business is to listen to the customers concerns , both her and the front desk representative, are were utterly rude. They're racist, and you can clearly see it in their responses and their demeanor. I gladly got out of the chair as she began speaking to me in a discerning manner .They did not like that I was able to speak up for myself, they really didn't like that, and they gladly told me they didn't want my business. When you have a whole office of racist foreigners clinging to the thought that you as a patient, somehow are wrong for expressing your concerns on treatment when you're literally allowing them to charge your insurance is blasphemy! This is exactly why Donald Trump getting rid of non American people because they come here start businesses and then talk crap to the people who patronize there but don't worry they won't get my business or any of my family's business going forward. I will be filing a complaint with Dental Board of California .

I recently moved to the area and was looking for a new dentist, and I'm really glad I found Smile…read moreStudios in Upland. From the moment I walked in, everyone was friendly and welcoming, and the office was extremely clean. My dental hygienist, Teresa was fantastic!! She showed me around, gave me a full cleaning, and actually took the time to explain how I could better care for my teeth. She taught me a lot about the benefits of using a soft-bristle toothbrush to help protect my enamel and gums. She also shared her personal routine of using a soft-bristle toothbrush in the morning and an electric toothbrush at night, which was completely new to me and made a lot of sense. Another cool touch is that they have TVs mounted on the ceilings above the dental chairs. I've never seen that before, but it definitely makes lying there with your mouth open for an hour a little more enjoyable. The doctor also seems genuinely invested in new technology and innovation. The office has all kinds of impressive equipment, including in-house 3-D printing machines. It felt more like a modern dental lab than the typical dentist's office with one sad fish tank in the lobby. I will absolutely recommend Smile Studios and will 100% be coming back.

I want to start by saying this is going to be a long one but please read to the end…read more I've been coming to Smile Studio for the last 4 years and let me tell you, they have completely transformed my smile. My first visit was very emotional and I was embarrassed and angry with myself for letting so much time go by without visiting the dentist. I am so grateful for Teresa, my dental hygienist who let me cry on her chair and reassured me I was not alone and it was going to be OK. I started periodontal treatment and saw instant results. I had routine cleanings every 3 months and after about 9 months when my gums were healthy again we had the conversation of braces. Not only are Dr. Ra and all the dental hygienist amazing but so is Dr. Dacker and the ortho team! They always worked around my periodontal cleanings to ensure my treatment was never compromised. It was not always easy to schedule cleanings on ortho days but they would move schedules around and do anything they could to make it happen and I am so thankful for everyone's efforts for the 2 1/2 years I had braces. Smile Studio gave me my confidence back and were always considerate of my time and budget. They offered payment plans for my braces, and worked with my insurance to avoid any financial burden. The ladies at the front desk are always warm and welcoming and the office is beautiful! I highly highly recommend Smile Studio, you will not find a group of professionals who care about you and your smile more.

I had an excellent experience at Alta Dental and can't recommend them enough. From the moment I…read morewalked in, the staff was warm, welcoming, and incredibly professional. They made scheduling easy and were even able to accommodate me on short notice, which I really appreciated. The team is extremely knowledgeable and took the time to thoroughly explain everything, making sure I felt comfortable and informed every step of the way. You can tell they genuinely care about their patients and go above and beyond to provide top-notch care. The office is clean, modern, and runs efficiently, which makes the entire experience smooth and stress-free. If you're looking for a dental office with outstanding customer service and a team that truly prioritizes patient care, Alta Dental is the place to go.

Stressful & annoying experience just trying to schedule a free consultation. I was asked to provide…read moreX-rays from my previous dentist, which I did, but then received multiple follow-up calls asking for access to the X-rays, treatment recommendations, pricing, and paperwork from other dental offices. What frustrated me most was being repeatedly questioned even after I explained I didn't have the information. For a consultation, it felt excessive and made the experience stressful before I had even stepped into their office. I ended up going to Barsoum dental office in Chino where the consultation was quick, easy, and they even took complimentary X-rays. The difference in the new patient experience was night and day.

This review is long overdue! I recently had crowns done…read morewith Dr. Chiang and had such a great experience. He was incredibly attentive to detail, had an excellent bedside manner, and made the entire process completely painless. I truly appreciated how comfortable and cared for I felt throughout the appointment. He went over every single one of my concerns without making me feel uncomfortable for asking. The week prior, I also had a cleaning with Clarissa and she was wonderful as well!! Very kind, thorough, and professional. The entire office has been welcoming and caring from start to finish. Every single person I interacted with was professional, kind it made me feel so at ease. Highly recommend!!

I rarely leave negative reviews, but my experience was extremely frustrating and very…read moredisappointing. Prior to scheduling my appointment, I spoke directly with the dentist, Dr. Lee regarding a chipped front tooth that I have had bonded since I was 8 years old. I explained that my primary reason for becoming a new patient was to have the bonding evaluated and repaired, in addition to receiving routine X-rays and a cleaning. During that phone conversation, the dentist assured me that he performs bonding and indicated that it would not be an issue, although he would need to evaluate the tooth first. On the day of my appointment, I waited over an hour past my scheduled appointment time before being seen. After reviewing my X-rays and examining my tooth, the dentist immediately began recommending a crown or veneer. I clearly stated that I was not interested in either option and wished to continue with bonding, as I have successfully done for many years. At that point, his explanation became confusing. He stated that he would need to make a mold and send it to a lab, which did not align with my understanding of a standard bonding repair. I directly asked about his experience and comfort level with bonding procedures. He ultimately admitted that he was not comfortable performing the bonding because there was existing bonding material on the tooth and he could not easily distinguish where my natural tooth ended and the previous bonding began. I then asked directly whether he was refusing to perform the bonding because my tooth already had bonding material on it, and he confirmed that was the case. What made this especially frustrating is that I had specifically discussed this exact situation with him the day before my appointment. Had he been honest and forthcoming about his limitations or lack of comfort with this type of bonding repair, I would have sought care elsewhere and avoided wasting my time, taking time off work, and sitting through an appointment that was never going to address my actual concern and well over my appointment time. Instead, I left feeling misled and pressured toward more expensive treatment options such as a crown or veneer that I had already stated I did not want. There is nothing wrong with recommending alternative treatments, but patients deserve transparency from the beginning. If a dentist is unwilling or unable to perform a procedure, that should be communicated before scheduling an appointment not after the patient has already invested their time and money. Unfortunately, I cannot recommend this office based on my experience.

I have been going to Dr. Brien Hsu for several months for my medical needs dealing with orofacial…read morepain. It's been a tough journey dealing with pain in the facial area that includes the jaw area. From my initial appointment to the treatment I have received is beyond what I am truly great-full for. Dr. Hsu and his staff have gone above and beyond to ensure that my treatment and continuous care. Dr. Hsu's staff is always professional, courteous and very caring. From the time I call, to the in person visit, they are top notch! Dr. Brien Hsu, Dr. Serena Hsu, Stephanie, Myra, Jessica, and Andrea have been excellent to deal with.

Doctors and staff are great! I have been to many TMJ specialists, and Dr. Hsu is the most…read moreknowledgeable of all of them. He has improved my TMJ symptoms so much.

I can't recommend this place enough. After years of neglecting my dental care, I finally decided it…read morewas time to take care of it. I was someone who absolutely dreaded going to the dentist. At my very first appointment, I was literally shaking in the chair because I didn't know what to expect. From the moment I walked in, the entire team made me feel comfortable. They took the time to explain every step of the process, checked in on me throughout my appointments, and made sure I felt as at ease as possible. I've been coming here regularly ever since, and I genuinely love it. Every staff member is kind, patient, and truly cares about their patients. If you're someone who's afraid of the dentist or has been putting off dental work because of anxiety, I can't recommend this office enough. They provide such gentle, compassionate care that they've completely changed the way I feel about going to the dentist.

I visited Golden Smiles Dental because I needed a medical clearance prior to an upcoming surgery. I…read moreexplicitly explained my deadline, and they promised it would be taken care of in time. Unfortunately, that was far from the truth. During an extraction, they Broke a neighboring crown. At first , they refused to take responsibility, and after I advocated for myself, the office manager's attitude completely changed toward me. The entire process became extremely stressful. The temporary crowns fell off the very next day, forcing me to go into my surgery without them. After tooth implant, they also forgot to send my prescription to the pharmacy. The office was closed Thursday afternoon and Friday, and I couldn't reach them until Saturday morning, leaving me without the prescribed antibiotic for two days. The permanent crowns finally came in two weeks later. To make matters worse, the manager, Mirna was consistently indifferent and dismissed towards me throughout this painful ordeal. The only positive part of my experience was Sandra , one of the assistants, who was always kind , professional and respectful. Before finishing my treatment, I saw another dentist dentist for different reason . After examining my crowns, the dentist pointed out that they were not properly reaching the gum line.. The entire office seemed to be in such a rush. It often felt more like a factory than a dental office, with everything being done quickly and without the personal attention I expected. I lost confidence in the work and decided do not to return, I cannot recommend this place.