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Thrifty Car Rental

1.5 (871 reviews)
Open Open 24 hours

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Long line

Long line , very bad , hours of waiting and slow service. Would never come back! Everyone here was complaining too

2 people working the counter
Kelli D.

If I could place a negative star I would. Arrived to see at least 200 people waiting for vehicles. Line was far out the front door. Two people working. Unable to auto check in and go directly to my car because it was not available . After waiting 1.5 hours in line and barely moving forward, we opted to Uber to our hotel and rent elsewhere. Numerous people were doing the same

An hour into the wait.

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2 months ago

Helpful 1
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4 months ago

Helpful 1
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7 days ago

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4 days ago

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17 days ago

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1 month ago

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1 month ago

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10 months ago

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10 months ago

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Photo of Candace L.
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2 years ago

Helpful 8
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5 months ago

They are a rippoff miss leading adds. Your service is terrible. Their cars are junk and they lie to you.

Helpful 1
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Photo of Leo K.
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3 months ago

Helpful 1
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1 year ago

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1 year ago

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3 months ago

NOT OPEN 24 HOURS. Closed before 2 am on a Friday night. Do not use this thrifty. This location doesn't follow opening rules.

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9 months ago

Helpful 1
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8 months ago

Helpful 0
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1 year ago

Helpful 0
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11 months ago

Helpful 0
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2 years ago

Helpful 2
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1 year ago

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2 years ago

Helpful 1
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1 year ago

Helpful 1
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2 years ago

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8 months ago

Helpful 0
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7 months ago

Helpful 1
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9 months ago

Helpful 1
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10 months ago

Helpful 1
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1 year ago

Helpful 0
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Photo of Nancy C.
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5 years ago

Helpful 6
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2 years ago

Helpful 7
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2 years ago

Helpful 1
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3 years ago

Helpful 4
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Photo of Elle W.
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3 years ago

Helpful 4
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5 years ago

Helpful 3
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2 years ago

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2 years ago

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Photo of Daniel C.
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2 years ago

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4 years ago

Helpful 2
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3 years ago

Helpful 3
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Review Highlights - Thrifty Car Rental

Got us in a new car in less than 2 minutes, got us checked out and on the road in another 3 minutes or so.

Mentioned in 14 reviews

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Budget

Budget

1.4(1.5k reviews)
0.4 mi

Insanely long line here with only about half of the kiosks staffed…read more But despite the long wait I feel like the team did a great job on customer service. They gave me a complementary upgrade to a very cool Ford Expedition, and were knowledgeable and friendly throughout the process. I do hope that they can overcome some staffing challenges to keep the line down though.

I tried Budget this visit. Believe it or not, it's was an upgrade from the place I usually try…read more After this rental, I realize that it's not an upgrade. Longer lines, tension between the written word and the action, and a car that was possibly the worst performing car I've driven. The shuttle picked us up quickly, which was great! The driver was nice and helpful. Then, more than 30 minutes waiting, even after doing the online checkin. They needed to verify documents, so there is no benefit to the online checkin, you're in the same line as everyone. Was told I'd be charged a $200 deposit, no problem. Then, they charged a $250 deposit. That would have been ok, I just like to have words and action to match. The car was a standard SUV. The car was such a gutless gas-guzzling SUV. Returning the car was odd. I pulled up and into the line of cars. After 10 minutes, I began to go inside and a worker motioned for me to move the car over to the line next to the one I parked. I moved, he was gone. I just walked around the car and filmed its condition, took pictures of the clean interior, and the full gas level. I went to the bus. So very strange. And, the shuttle driver was great, a nice guy that was very helpful to everyone. The drivers earned the two stars.

Photos
Budget - Our Uber took 7" to arrive.

Our Uber took 7" to arrive.

Budget - People

People

Budget - Outside waiting area.

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Outside waiting area.

Thrifty Car Rental - carrental - Updated July 2026

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