I placed an order for a custom cake. I showed the baker an image of what I wanted and she agreed…read moreand said she could do it (a TWO-story cake with lettering on it.) Of course, I did not expect it to be exactly like the image but instead what I received was what seemed to be a pre-made cake you could purchase from Walmart (not a two story cake, but a flat cake 1-story cake) When I showed proof of texting an image of what I wanted and explaining to her in person the baker denied everything and handled the situation very rudely. She tried to convince me that what she made is what I ordered. I was not offered a refund but instead after i explained her mistake over and over for about 20 minutes, i was offered another cake. To my surprise it was the same exact cake but without lettering. If you're looking for a custom cake I would not recommend this location. *NOTE FOR BUSINESS* I have since filed a report to BBB for forcing a low-income community to pay a minimum of $10 purchase on debit cards. What you are doing is wrong and will be addressed Also, a note was made for the minor working at this location.

By far the best tamales in the area! Their only $1.40! My coworkers and I get them all the time…read more They sell out often, but they refill regularly. Also their baked goods are pretty good too, some things are better than others, but that is to be expected I guess. I don't know what half of it is, but they seem to sell a lot of it. The staff is always friendly and puts up with me and my stupid questions. They open at 5 am I believe, I've been told conflicting things about when the start selling tamales. One lady said 5, another said 8, and another said 11. Not sure exactly but they are worth it.

Just wanted to say the customer service was unbelievable. My wife wanted some churros for our…read moredaughter birthday - called three different bakerys and they where all out . I called and they said the same thing but she offered to make me some fresh ones . And she did . Thank you so much .

Let's just say it's not bad but not good either. If you really have a taste for Mexican pastry then…read moreit may just satisfy you. If your looking for a good pastry you came to the wrong place.

I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

The young lady that runs this establishment, with whom is also the creator of these dessert…read moremasterpieces, does an AMAZING job!!! At one glance you can see the time, effort and the love she puts into her work. The moment you take a bite, you can taste the creativity and passion "The Cake Lady," as she is affectionately known as, pours into what she loves...baking sweet treats to ensure smiles on her clients' faces. I highly recommend this business. You're going to be happy with your purchase and it's a guarantee that your family, friends and you will be clients for life. -Kev

She made a professional commitment to a project involving a photo shoot for her product and…read moremarketing. She then did not just back out, but completely disappeared. Didn't respond to texts or emails. Just vanished. It is extremely unprofessional and speaks volumes to her acumen as a business person. She inconvenienced my entire team and me, and demonstrated where she falls in this small and competitive field.  She should strongly consider how her actions and lack of follow-through affect others, and how her disregard for common courtesy and standard professionalism cast an extremely negative light on the business she is purporting to cultivate. I can only speak to my experience with her--extremely disappointing and profoundly unprofessional. Disregarded commitment, left us empty-handed at the last second, and didn't even have the courtesy to communicate any of it. Perhaps she will figure it out someday.

My experience here caused so much unnecessary stress and disruption to my event that I feel it's…read moreimportant to warn others. I followed up three separate times after the event to share my concerns and received no response at all--which really shows how little they value customer service. * I didn't receive the full list of cake flavor options until four days before pickup, and when I asked to switch flavors, I was told it was already too late because the cakes had been baked without confirming my choice. * I had a confirmed pickup time of 10:30 a.m., but when I arrived, I was told the designer went home sick and the cakes weren't finished. I ended up waiting until 11:45 a.m. for them to be decorated, which explains the rushed design. * The cake pops weren't ready, so I had to cancel them and run to another store last-minute to find replacements. * I specifically requested pastel colors, but the cakes were decorated in bright colors that didn't match anything we discussed. * The design and quality were extremely disappointing--the decorations looked rushed, the frosting was hard, and the smash cake wasn't even edible for its intended use. Overall, this was an unprofessional and frustrating experience from start to finish. Between the poor communication, lack of accountability, low-quality product, and complete disregard for customer concerns, I strongly recommend going elsewhere. They clearly do not prioritize quality or customer service.

Overall experience caused stress and disruption to the event. I followed up 3 times after the event…read moreto express the below concerns and received no response: - Received the full list of cake flavor options only four days before pickup, and was told it was too late to change flavors because the cakes had already been baked. - Confirmed a 10:30 a.m. pickup time but after arriving we learned the designer had gone home sick and the cakes were unfinished; had to wait until 11:45 a.m. for decorations to be completed. - Cake pops were not ready, requiring cancellation and a last-minute trip to another store to buy replacements. - Requested pastel colors, but the cakes were decorated with bright colors that did not match the discussed aesthetic. - Cake design and quality were poor--decorations appeared rushed, frosting was hard, and the smash cake was not edible for the intended purpose.

Donuts are the best. Bigger, better, and less expensive than Dunkin. They also don't cause that…read moreweird heartburn Dunkin's causes. Definitely worth trying if you haven't had them.

Absolutely Delicious! The Boston Creme is incredible. We will be back again. Very affordable and…read morerelatable for everyone in your office or home.

They did an amazing job with my daughter's birthday cake. The decoration was exactly as I…read morerequested. It was a vanilla cake with white chocolate ganache filling, and it tasted absolutely great. Thank you.

Overpriced and the cupcakes were dry. Birthday cake was…read morecute but so expensive and overpriced for what we got!