I was super impressed with Gumer and the work his contractor did with rat proofing my house...at first. But it's been less than 3 years, and the caulking around most/all the vent screens he replaced is already cracking and large bits have fallen off. I don't think quality caulk is supposed to crack that fast? I may have to redo all the caulking. read more

Thumbs Up Pest & Termite Control - Large section of caulk at top has completely fallen off - Pest Control Near Me - Duarte, California

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We got quoted an ABSURD amount from another place who were clearly trying to rip us off. Called Thumbs Up and got a way better price. He was super nice and came back multiple times to check traps and fix up a few spots. I'd highly recommend them. read more

Arnie from Thumbs Up is the best. Very friendly, honest, and easy to work with. He's a very hard worker and takes a lot of pride in what he does which is rare these days. I highly recommend them for pest control read more

I love to support family owned businesses and this one did not disappoint! Good service, cost is fair, and problem solved!!!

I hope my review will reach out to the people who really cares about the reviews. I had some rodent issues at home. Gumer came over walked all over the house. Upon reviewing all the details he recommended I should try some traps purchased from Home Depot. Since I have a small dog he told me I should use a small box with the cut out and put the trap inside He even drew a diagram Problem solved with his advice I felt really bad for Gumer since he did not make any $$ In a way I was hoping the trap didn't work so I can call him back Very polite and professional Anyone who is reading this post You will not be disappointed calling Gumer Again, Gumer thank you for your service Johnny read more

After getting estimates from 3 pest control companies, I selected Thumbs Up based on their experience, congeniality and review in an easy-to-understand manner of the work to be done. Owner Gumer and his brother Gerardo inspected my roof and home for entry points, sealed them and set traps. A few months later, I heard some scratching so I called and Gumer came out twice without charge. He checked both traps and set additional ones. He explained that rats could be traveling through a sewer pipe/vent not open to the attic or crawl space. With that, I was satisfied. I recommend Thumps Up for their experience and attention to customer service. read more

Gumer and his crew are the best! They are super professional, so thorough, finding all the unexpected places rodents could get in and plugging them up. The quality of the work was second to none and they are very fair in terms of pricing. We are rodent free and very grateful, highly recommend! read more

Today (June 4, 2020) was the third time I worked with Gumer and each time was a satisfying and rewarding experience. He is friendly, courteous and professional. He shows up on time and completes the job within the promised timeframe. And his rates are competitive. That is a winning combination. By the way, today was an exterior drywood termite treatment at our residence. The previous project was pest-proofing the same residence to exclude animals including rats and skunk. One other job was a termite treatment at a rental property. We are totally satisfied with Thumbs Up and will happily use their services again should the need arise. read more

I was referred by a friend to use this company. I spoke with Arnie and made appointment for him to come out and see my property to assess my needs. He was well spoken, knowledgeable about his products, and best of all he did try to over sell me on services I didn't need. The day he came he was prepared to move forward with the service that day. No need for him to comeback for a second visit. Once he was done I noticed within few days bugs slowly disappeared. I use them monthly and I am extremely happy with my service! Thank you Arnie!! read more

Gumer is the owner of this company and is a friendly and honest man. He will take the time to show you what to look for and educate you on his industry. I hate insects and if you asked anyone I know, they will tell you how much I do. I will empty 3 cans of raid on 1 spider. Gumer came out on the weekend and sprayed around our unit. During the whole process, he was talking to me about how everything work and recommended some options for me to do in between sprays. I plan on calling him again and referring my friends and family. Excellent Service~! Very Knowledgeable~!! Friendly & Honest~!!! Thank you Gumer! read more

Yelp pulled my last review. They obviously did not read my review. My review is to inform others about what type of discrimination the owner does for the work and type of work he does. I was not a customer because he wouldn't allow it to be. I am disabled and I live in an apartment. I wanted paper trail, because I live in an apartment. I have an animal in the wall and no idea what it is, which makes this complicated and large animal. A simple no would of gone a short way but no, he had to make excuses and say sorry. I have never had a single pest control company not want to give me paper trail. I asked if he could bill it to the landlord and if not I will be willing to get an estimate and pay for it up front. That is why I wrote this review. I called other companies and no one said no to it. I even said I will be willing to pay up front. At first he said he wouldn't want to cause he thought I was unwiling to pay up front. But I let him know I was willing to pay up front. Then he said no I don't want to get in the middle of any court work. A professional would know this has nothing to do with him. Its a paperwork inspection and trapping. It is to protect me and my lease agreement. He later called me back and left voice mails etc. saying sorry that he will not take the job. Its not worth my time to talk to him. He was not straight forward. I told him it was it was fine, but then he was ranting off again. I find this type of behavior is unprofessional. A lot of plumbers also are very unprofessional in terms they cherry pick jobs. That is hence why people write reviews. It shows the level and behavior of work people they are willing to do. I hope this review helps people choose someone they can get help from when they really HAVE A REAL BAD PROBLEM. Some people have problems with real pests, and some people have problems with minor ones that do great jobs. And then rodents. I am saying with rodents I wouldn't rely on this company as per his other reviews too. A lot of companies say they do then don't want to to do it. Because they are looking for other easier contracts etc. I think this company more focuses on contracts. - In regards to the owners reply. You don't see me writing bad reviews about others, there is no two sides to a story. Only one story, and the other, don't make more and more excuses. Yeah my father is the landlord, which I put in more detail in the last review. Obviously he did not listen to me and put words in my mouth which he is doing now. That is also why I put a bad review. I asked that he give the landlord/father a call and if he will be willing to pay for it and that if he will not pay, I will be willing to pay depending on the price, and that I will need an estimate and an inspection right away cause I felt my life was possibly in danger at the time. And paperwork so I could take it to court to get my money back. The pest control company declined and kept going on that he will not help and that he didn't want to go to court. When I said good bye, he called back and said we got disconnected and that he didn't want to end up in court and that he didn't want to take the case. And on and on. I asked why he would end up in court? I am just asking for paper work, and he just went on and on about not wanting to be involved in court. I feels that when people are afraid to do something or get involved in paperwork, its cause they cannot be professional about it or they cannot preform professional work. As I said there are many types of workers that are like construction workers and plumbers, willing to pull permits. And then there are those who are unwilling and have never pulled a single permit and are uncomfortable with any paperwork. read more

I had a persistent rat problem in my attic and basement. Two of the large extermination companies couldn't find where they were getting in and the traps they set were always full. I was desperate until my ex-husband told me to call Thumbs Up. Gumer found a crack in the foundation facing my neighbor's property. He located it by crawling into a small space in my basement that probably hadn't been visited in eighty years. He poured cement into the crack and I've had no rats since (three months). I can't express the relief he has given me. (He also runs Armed Exterminators). read more

After reading these reviews, I don't believe them to be true. Gumer was a very nice guy that's true, but didn't help me or follow through with a estimate or quote to rid my property of mice / rats. Maybe he is good with spiders, but had no solution for rodents. He sold me rat traps I could of gotten at Home Depot for 1/3 of the price, his charge $150. He took advantage of the situation and was more concerned about his liability than my solution. It's been 2 weeks he hasn't returned my call or has not sent me a proposal as promised. What I did receive in the mail was a invoice for that day. Gumer spent 10 minutes on my initial visit, told me to get a screen for my French door, oh and sold me plastic traps for $150. Haven't heard from him since. read more

Thumbs Up is a quality well-run family business. I've used them twice. Once to treat for cockroaches and once to build crawl access screens/covers. Very satisfied with the results. Gumer is knowledgeable and efficient. Very pleasant manner. Without hesitation I would use Thumbs Up again and will recommend them to others. read more

Family owned business that has served my parents' home and now my own. They're top notch at bug proofing, rat proofing, handling termites, and identifying dry rot. Very responsive and reachable. Prices are also reasonable. read more

Amazing service and the man is so nice and explains everything in detail. I have OCD and was afraid I couldn't sleep at home or even eat my food anymore. He carefully explained everything bit by bit. Turns out you can still sleep at home and eat all your food. Very happy with his service :) read more

I think this may be the first time I review a pest service! But Gumer was great. Attention to detail and commitment on timing and price. Very professional and very fast to get here when I was really panicked. I highly recommend! read more

Gumer is the best out there. They're friendly trustworthy and easy to talk to. They completely took care of our issue and were nice when we were being crazy. I recommend them to everyone. read more

Excellent service. I have used Thumbs Up several times and Gumer is the best. He was recommended by another exterminator who did not handle termites. He was the only professional that did not immediately insist we tent the house. He carefully explained the process and quickly treated the problem. I learned more about termites than I really wanted to know. He responds quickly and provides great customer service! read more

Gumer was so, so honest and thorough in explaining to me a termite problem I was having at my apartments. Just a side note, I have been in the Real Estate Business for over 30 years and have owned over 2,000 apartments and was ecstatic to come across Thumbs Up Pest Control on Yelp. I have used many, many termite companies (they were all crooks) and was amazed and relieved on his honesty. I would highly recommend Gumer and Thumbs Up Pest Control... read more

Thank you Gumer for your work on our house ! We appreciate your patience and efforts !

Gumer Alex is fair, honest and does a real great job. I had rodents in the attic, I tried to set traps and poison myself with no luck. Turns out I had multiple points of entry for them so any traps were useless. At first I called a few companies on a Saturday, most couldn't come out for a week due to being "too busy". Since I was pretty naive, i called this company on google called Gil's Rodent Control, the guy said it didn't matter what the work would be, they charge $129 just for an estimate and have a minimum rate for $1500 no matter what the job, needless to say that didnt feel right. Gumer Alex of Thumbs Up took his time, plugged all the holes for 30% less price! I can't recommend them enough! Rats are gone!!! read more

Excellent and professional service. Gumer was extremely helpful and accommodating. Highly recommend Thumbs Up!

Great people!!! They came out to rat prof my house... they did everything they said they would! Highly recommend them!! I just called them to do my garage. Very fast to schedule and to do service! read more

Wow! If I could give 6 star,s I would. I was looking for a low impact termite solution and received a recommendation for Thumbs Up Pest Control. Gumer came out, did a full evaluation. Pointed out all of the issues. Gave me solid solutions and a reasonable price. He's easy to deal with, trustworthy and didn't try to over-sell me on services. He was pleasant, reliable and very knowledgeable. I would recommend his services to anyone. read more

Really happy with the work and customer service. I called several companies, and Thumbs Up was the only one to walk me through what the work would entail and why it would cost what it cost. Great folks, prompt, and did a great job. read more

I am so impressed with the service I received. Gumer and crew spent over an hour inspecting my house from top to bottom, inside and out. In the end, no termites were found, and Gumer gave me tips on what to look for in the future. I've had termite companies come out before and they always "find" something in areas I don't enter, such as the attic. Not Gumer. He is honest, professional, and thorough. I recommend Thumbs Up Pest Control and will use them in the future if needed. read more

I used this service a few years ago and am recommending them to my neighbor. Gumer is very honest and won't tent unless absolutely necessary (unlike other corporate companies). He shows you all of the evidence and explains all in detail. Very knowledgeable and efficient. read more

If your looking for an HONEST credible Pest Company then here you go! I've had Gumer out for a few jobs and cannot tell you how pleased we are with their service. Not only did he solve issues, but I thought I had a termite problem last year from the "dust" on the ground by my back door, but it was only caused by the crickets that were there, I'm 100% certain any other Company would have ripped me off for something that didn't exist by treating non- existent termites. You won't be disappointed with their excellent service! read more

Gumer is absolutely great! He was very honest re my problem and actually told me to call a roofer, as that is what I really needed. He could have easily convinced me to spend money on services his company offered, but he didn't do that. He did offer me free tips and tricks of the trade for my problem. I would definitely recommend his services to my friends and family. read more

Very professional and honest. Gumer did a 1.5 hour free inspection before giving me my estimate. Would recommend 100%!

Thumbs Up is the best, hands down. We have now used them for termite spraying and rodent issues. We have a very steep roof and were unsure how someone would get up there to prevent critters from getting in, but they harnessed themselves to the trees and got everything patched up! Gumer has such a great disposition, truly a nice person and so easy to work with. He goes the extra mile every time to ensure the highest quality service. I honestly can't give him and his team high enough ratings!! read more

Gumer is the greatest--prompt, courteous, knowledgeable. I called him first for rodent control. He and his team worked thoroughly and carefully to cover all entry points (I learned that it's called "exclusion"), and then set (and emptied!) traps in the attic area. As the team moved around the base of the house, they discovered a great deal of termite "dust", so the next project was termite treatment. Gumer was informed on all the options and offered a range of choices. I chose foam injection rather than tenting. He drilled small holes around the affected areas, in order to inject the solution, and then he neatly spackled them shut. For both projects, he patiently answered all questions and concerns and demonstrated the utmost in professional expertise. I highly recommend Thumbs Up Pest Control. read more

Honest and amazing! First of all Gumer and Thumbs Up Pest Control did a great job of getting rid of termites from our house in Pasadena. Then, Gumer stuck with us through a very complicated and annoying escrow process and did all the paperwork and inspections required to sell our house. And lastly, when the escrow company double-paid them, and they could have easily just kept the check and we would have never known, Gumer made a point of calling us to return the check and make sure we got our money back. That kind of honesty and responsibility is rare and greatly appreciated. Thumbs Up Pest Control is the best! read more