Pretty solid experience overall. The doctor was focused and direct but not rude. They made sure to…read moreexplain what they were seeing and talked to me about a couple things I should watch for. I liked that they didn't try to push anything unnecessary. The assistant was calm and seemed to know what she was doing while helping. Office wasn't too crowded and I didn't wait long. Nothing fancy but it felt reliable and that counts.

Dr Chan is the best chiropractor I ever had. His hands are like X-rays! He did a lot of adjustment…read moreaccordingly. He saves me from miserable daily pain. Amazing!

I've had a great experience at Silicon Valley Chiropractic.! Everyone on the staff is friendly,…read moreprofessional, and genuinely cares about making you feel comfortable, and better, the care is always thorough and well organized and they spend time getting to know what's wrong and how to help fix it. I would definitely recommend this clinic to anyone looking for excellent treatment as well as a welcoming environment!!!!

I came to Silicon Valley Integrative and Chiropractic in a lot of pain--if you've had nerve pain,…read moreyou know what I'm talking about. I had sticker shock for sure-the plan I was offered was a package that is paid up front without insurance (and then, when it's complete, I can submit for reimbursement). The program includes spinal decompression, lumbar flexion, e-stim, hot laser treatment, and chiropractic adjustments, several times a week. To be clear, that may not be everyone's path for treatment--I got the impression that a fair amount of people had more traditional treatment plans. I took the leap, and I'm grateful I did. Eight weeks later, my pain is resolved. In addition to the skill and effectiveness of the treatment, I also want to shout out the whole team for their kindness, warmth and friendliness. When I was feeling so worn down by the pain, it was quite lovely to have these kind people greeting me by name, welcoming me, tending me to my comfort.

I had a very disappointing and stressful experience with the front desk person at this office…read more The issue started with poor communication around billing. I was initially told that my copay would be $30 for Dr. Helen and $20 for Dr. Deanne, and that my insurance had been checked. About a month later, I found out through my insurance that I was actually responsible for 30% of the bill. When I brought this up, the front desk person first denied saying that, and later offered to settle the account based on the $30 copay amount. However, there was no apology or clear explanation for the confusion. We had also discussed that the 4/30 bill would be handled later once I received the insurance check, since my card had already been charged the full $150 for that visit. Yesterday, when I tried to bring this up again, the front desk person would not let me explain and kept insisting that my bills had already been taken care of. She also said she does not handle billing, but did not clearly explain who does or who I should contact. What made the experience worse was the attitude. When I tried to understand who handles billing, bookings, and patient communication, she responded defensively and said, "Oh, now you are saying I don't do anything," which was not what I said. I was simply trying to understand who was responsible for what, especially since she had said she does not handle billing or appointments for all doctors. The most upsetting part was being personally insulted and called a "sad person who makes other people sad." That is completely inappropriate in any service environment, especially in a healthcare or wellness practice where patients come for care and support. This was not the first time she referred to me as a "sad person," and it felt dismissive and disrespectful, especially as someone coming in with severe shoulder pain and trying to resolve basic billing and appointment issues. The communication around appointments was also frustrating. When I switched to Dr. Deanne and asked how to book with her, I was told to check online with no clear guidance. After asking again, I was eventually sent a link by text, but only after being told, "I don't handle her appointments." Yesterday, I checked in and sat in the doctor's office for several minutes, but the doctor was not informed. I had to go back and ask twice, and the front desk person clearly seemed upset about it. The last two months of dealing with this front desk experience have been extremely frustrating. Patients deserve clear communication, patience, and basic respect when trying to resolve billing and appointment issues especially when it's caused by the provider . Overall, this experience fell far short of the level of professionalism and respect patients deserve

AMAZING CARE - HIGHLY RECOMMENDED!…read more I began visiting Thriving Chiropractic about 4 months into an awful battle with frozen shoulder. At that point, I'd already been doing physical therapy for several months, as well as having a steroid injection. I wanted to "throw the kitchen sink" at the shoulder to help recover as quickly as I could. Thriving Chiropractic offered me both chiropractic care with Dr. Helen and acupuncture with Dr. Christina. I took one appointment each week with both, in addition to my physical therapy visits twice a week. Dr. Helen and Dr. Christina were both excellent in helping speed my recovery! After "just 7 months" (which is exceptionally fast in the land of frozen shoulders where 1 year to 2 years is more typical) I've recovered 95-100% of my shoulder range of motion and I'm on track as I work towards patiently recovering my strength. I want to give extra praise to Dr. Helen for doing an incredible job understanding and assessing my condition each week, providing a range of care modalities to help my healing, and providing me "homework" to complement what I was doing with my PT. In addition, she's just a super friendly person who takes an interest in your life outside of your injury and I found her incredibly pleasant to talk to during treatment. Dr. Helen truly has an exceptional, holistic approach to care - she completely defies the stereotype of chiropractors simply "cracking joints." Every time you leave her care, you leave feeling great. Dr. Christina was also very professional and caring. I'd never had acupuncture treatment before and she was very gentle and careful to ask about my comfort during and after the treatment. Due to the nature of acupuncture (you spend a long time sitting with the needles in quiet solitude), my interactions with her were less so than with Dr. Helen. But I felt confident in her care and would go back if ever I had the need. Front office staff were always very friendly and welcoming, too. Thank you all for being so wonderful!

I had a short wait but once I got in the room, the doctor was thorough and asked about all my…read moreconcerns. They talked through different options and what might work best. Felt like they really knew what they were doing. Would've liked a bit more time but still solid.

Excellent technique by Dr. Tu for my liking. I love her massage techniques. He staff is very…read morefriendly and most helpful. You will LOVE your experience here.

I came to see Jordan regarding some piriformis discomfort from lifting. Being a powerlifter…read morehimself, he's able to fully understand what's going on, and while he did some manual therapy work to help relieve the area, he also gave me some exercises to include in my warmup routine to correct my movement patterns, which have helped reduce pain significantly. He takes the time to explain and really empower the patient as an athlete to take care of their own body. For me, he explained that though my strength and mobility are there, my lack of stability in certain movement patterns are what could be leading to discomfort and injury. Having this knowledge empowered me to proactively work on that area and prevent future injury. Highly recommend him to any athletes dealing with pain!

Jordan is an exceptional chiropractor and physiologist more generally. My shoulders took a beating…read moreas a former professional swimmer and Jordan was able to identify my underlying imbalances and make bespoke recommendations tailored to my lifestyle. While most PTs will dish out a generic, off-the-shelf rehab program Jordan will really care about your athletic goals and make suggestions accordingly. If you're an athlete who would like to continue being active while working through injury rehab I couldn't recommend you see Jordan any higher.

Care quality and diagnosis and treatment experience was great.They also supports Kaiser insurance…read more Their office experience is also good.

I wanted to share my experience at Good Life Chiropractic because, overall, I really appreciated…read morethe kindness and professionalism of the team, and I think the clinic has a lot of potential to provide an even stronger patient experience. I had been dealing with lower back pain for several days that wasn't resolving on its own. Even though Yelp indicated the clinic was closed, I called and someone kindly answered the phone and was able to fit me in for a same-day appointment as long as I could come in quickly. I really appreciated how accommodating they were. The clinic itself was very clean, organized, and welcoming. The chairs and equipment looked new and sturdy, and I noticed how much effort the team put into keeping everything tidy. The receptionist was very nice and friendly, and Fred, the technician who brought me back, was especially helpful. He was knowledgeable and took the time to ask relevant questions about my back pain and situation. I felt like he genuinely wanted to understand what I was experiencing. When the doctor came in, she was professional and clearly knowledgeable in her field. My main reason for not giving the experience a higher rating is that the interaction with the doctor felt somewhat rushed. The actual adjustment itself took approximately 5-7 minutes, and while I understand that chiropractic visits can be brief, I still had several questions I wanted to ask. At times, I felt like I had to quickly get a question in before she was ready to leave the room. What made this a little more confusing for me was that immediately afterward, I noticed there didn't appear to be anyone else waiting in the lobby. That left me wondering if there was a reason I felt so rushed, because I would have really appreciated another few minutes to explain my job duties and work and what may have contributed to my situation. I don't expect a lengthy appointment, but I do think patients benefit from having enough time to feel heard and leave with their questions answered. One other piece of feedback I wanted to mention is privacy. During both my time with Fred and with Dr. K, the door remained open, and I could hear conversations taking place throughout the clinic. I am actually somewhat hard of hearing, so I found it interesting that I was still able to hear other conversations outside the room. I understand that every clinic has its own setup and workflow, but having the door closed during patient consultations, when possible, might provide a greater sense of privacy and allow patients to focus more comfortably on their conversation with the provider. The pricing felt fair, and I genuinely appreciated the entire front-office team and how clean and organized the clinic was. My feedback is really coming from a place of wanting to see the clinic succeed because I think there is a lot of knowledge and potential within the team.

I started seeing Dr. Daniel Chun earlier in my pregnancy after my lower back and sciatic pain kept…read moregetting worse. It had gotten to the point where it was affecting my daily life, and I was having a hard time walking and staying active. Before making an appointment, I asked my obgyn if prenatal chiropractic care was something that would be ok, and she encouraged me to give it a try and I am so glad that I did! I had seen from other reviews that Dr. Chun has experience with prenatal chiropractic care and it really shows. His adjustments are very gentle, and Ive always felt completely comfortable and safe throughout my pregnancy. After a couple of visits my lower back felt so much better and I was able to get back to my normal activities like walking and working out without the constant discomfort. Ive continued seeing him throughout my pregnancy, and it's made such a difference in how I've been feeling! If you're pregnant and dealing with back or sciatic pain (or honestly any pregnancy related pain) I highly recommend Dr. Daniel Chun. He is knowledgeable, caring, and has helped make my pregnancy so much more comfortable.

I am dealing with sciatica that was initially crippling. I had gone to another chiropractor, but…read morewas not getting the relief that I needed. There are different approaches to my issue and Dr. Daniel Chun's approach was what I needed. He provides a combination of massage, stretching, and gentle spinal manipulation. Rather than using a hands-on approach for adjustment, Dr. Chun uses a device that applies gentle tapping that proved to be highly effective for my situation. The office staff is wonderful and made me very comfortable when I arrived early and had to wait a little bit. I highly recommend New Hope Chiropractic

Best chriropractors in Palo Alto by far! So happy Custom Chiropractor opened a location so close by…read more(we live in Mountain Views next to Palo Alto). I have seen Dr Mati and Dr Di Bacco to help with some back pain due to working long hours at home and both have provided exceptional service. Highly recommend!!!

Dr. Mati is incredible! So knowledgeable and patient and amazing. I went for an acute injury of my…read moreshoulder and she did a thorough analysis and treated it by adjustments and many other different techniques. She gave an exercise plan through the app to follow up and I feel so much better. Also the appointment process was easy, it's available online and also I had called up as I had some questions and I was able to get the answers before visiting the provider. Thanks so much Dr. Mati, I'm so glad to visit Custom Chiropractor and would recommend anyone looking to address their pains.

Lovely experience and healing results I am happy to have found this practice…read more The doctor is upbeat and professional

Dr. Moeni is the first practitioner (after consulting our pediatrician and a physical therapist) to…read morerecommend X-rays. Her recommendation prevented further injury to a stress fracture and she wisely avoided any adjustments that may have affected that area. The adjustments that she did do were amazing and released tension in the neck and shoulders. I am definitely going back and would recommend her .

I booked an online appointment which was time consuming and painful process (fill all my personal…read moreinformation, insurance, create and account on ZocDoc). I got 5 emails and 4 text messages before my appointment to make sure I was going to be there and they add all my information. The day of the appointment, I show up to her office 10 minutes ahead of my first appointment and the front desk lady who was as nice as a prison door asks me to enter my phone number in their iPad which doesn't recognize my number. After telling them I was here to see Dr Kathryn, they tell me that she's not available for 2 weeks and they could re-schedule me then. it was very disappointing experience not only because they waste my time but that after 5 emails and 4 text messages they could figure out that she was not available for 2 weeks it's insane to me.

I love Dr. Riley! I had never seen a chiropractor before and I first saw her back in July when I…read morepulled my back and was in agonizing pain for days. She took the time to explain everything to me thoroughly and she's just a joy to work with. I've seen some reviews mention her explaining charges and how everything works and them feeling like she's trying to pull money out of you...I didn't feel that way at all. Yes, she explained costs and sessions but to me it came off in a way to make you understand that seeing a chiropractor isn't something you just do in one appointment, and that it can take time to see real progress. She was not pushy at all, and even brought costs down for me since my insurance wasn't in network for her. Highly recommend!